One area of Airtable that I think could be improved is the automation aspect, which is vast but limited compared to tools such as GoHighLevel, where multiple triggers can be utilized. In Airtable, I can't use more than one trigger at a time, which is a limitation. Furthermore, the CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns. If Airtable could enhance its CRM features, it would be beneficial. I appreciate the scripting capability as it provides alternatives for automations not available normally.
What I would to see improved in Airtable is a chat feature. I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project. I would love to see something a chat app on Airtable where we could communicate as we work on a project.
I would love them to improve by adding tutorials, especially for scripting, and provide good documentation. We need comprehensive documentation for Airtable. If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system. The cost structure of Airtable presents a challenge. When you invite a user, you have to pay for that user. This becomes problematic because if I invite somebody and that person needs to invite another colleague who isn't nearby, it incurs extra costs. If they can implement a fixed cost structure, it would be better. They're overcharging for invitations. If they can reduce that, it would be really helpful, as I shouldn't need to share my password. It would be beneficial if users could invite others when needed.
What you see is what you get. The thing that my company found to be the most frustrating is when you follow the project's game plan, and when we hit the button, it doesn't work as we expected it to function. Some of the issues associated with the tool were related to some misunderstanding regarding the instructions mentioned in the documentation part of the product. The issues related to the product could be resolved with just a phone call.
Business Intelligence Analyst || Data Engineer at Traction Apps
Real User
Nov 1, 2023
They should align the price with the value. We feel that it has limited value, possibly even less than anticipated. This prompts a consideration of whether there is room for improvement in the offered services or if a reevaluation of the pricing structure itself is warranted.
The product's AI feature needs improvement. There could be an option to share the data with others without inviting them to the platform. They should allow us to duplicate the data to share it with others.
Reporting, specifically anything involving exports, could be improved. The recent rollout of interfaces, and visual presentations of the underlying data, was a great step in the right direction to make reporting more executive-friendly. More work needs to be done to make it more user-friendly to get your data out of Airtable in simple and clean ways. It can be overwhelming for teams who may not be familiar with the backend and are faced with numerous formula fields or lookup fields to be able to summarize their data in a way that can be exported. Additionally, there is work to be done for users to be able to design exports of data groups for reporting purposes. The good news is that Airtable is actively working to improve exports. As I mentioned, I’m a big fan of Airtable Automations. That said, there is an opportunity to streamline duplicative automations by adding a trigger that covers both matches and updates. Currently, you need both a matches XYZ conditions trigger for an automation and an updated record trigger for an automation to capture when something is first created and then when it's updated. This means two separate automations to keep the same field/output updated. Airtable releasing a trigger that captured both the creation and future updates would be super handy and cut down the number of automations needed to maintain data accuracy for this example. Another feature I'd like to see is an easier way to self-link within tables. When you link records across tables, the link is automatically created within both records, but self-linking within a table requires manual linking and/or the creation of a complex automation to do it for you. It took several hours to come up with a suitable workaround to capture when a parent record changed in the child record’s linked field. In an ideal world, you would use two different tables, but then you hit the challenge of plotting those two tables on the same calendar, which has its own set of more technical workarounds.
Freelancer - Workflow automation and custom product building at Self-Employed
Real User
May 17, 2023
The template library is huge. I have a few suggestions with respect to that. But to complete automation, I think a bit more documentation around that would be really helpful because there are a lot of features in that which common people explore them less. And I don't know how many people are using that, but that has great potential. But product-wise, feature, expansion, it's good for now. If they can give, you know, role-based permissions for viewing the data, that may be more interesting to work with. There are twelve fields and an editor. A salesperson can view a few areas. Whether an ops person can edit a few fields, an admin or a manager will be able to view and edit these fields but not edit the others. So you understand what I mean by user basis. So if there is user-based field-level access, that could be more interesting. I don't know if it's related to any of the new versions already, but that is something that I love trying.
The tool has changed the syncing time between the tables which has affected our multiple systems. I would like the product to add more calls per second to the API. It also needs to improve data storage. The tool starts to have problems after having huge amounts of data.
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and...
One area of Airtable that I think could be improved is the automation aspect, which is vast but limited compared to tools such as GoHighLevel, where multiple triggers can be utilized. In Airtable, I can't use more than one trigger at a time, which is a limitation. Furthermore, the CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns. If Airtable could enhance its CRM features, it would be beneficial. I appreciate the scripting capability as it provides alternatives for automations not available normally.
What I would to see improved in Airtable is a chat feature. I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project. I would love to see something a chat app on Airtable where we could communicate as we work on a project.
I would love them to improve by adding tutorials, especially for scripting, and provide good documentation. We need comprehensive documentation for Airtable. If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system. The cost structure of Airtable presents a challenge. When you invite a user, you have to pay for that user. This becomes problematic because if I invite somebody and that person needs to invite another colleague who isn't nearby, it incurs extra costs. If they can implement a fixed cost structure, it would be better. They're overcharging for invitations. If they can reduce that, it would be really helpful, as I shouldn't need to share my password. It would be beneficial if users could invite others when needed.
I haven't used it in a while, so I cannot really provide specific areas that need improvement.
What you see is what you get. The thing that my company found to be the most frustrating is when you follow the project's game plan, and when we hit the button, it doesn't work as we expected it to function. Some of the issues associated with the tool were related to some misunderstanding regarding the instructions mentioned in the documentation part of the product. The issues related to the product could be resolved with just a phone call.
They should align the price with the value. We feel that it has limited value, possibly even less than anticipated. This prompts a consideration of whether there is room for improvement in the offered services or if a reevaluation of the pricing structure itself is warranted.
The product's AI feature needs improvement. There could be an option to share the data with others without inviting them to the platform. They should allow us to duplicate the data to share it with others.
Reporting, specifically anything involving exports, could be improved. The recent rollout of interfaces, and visual presentations of the underlying data, was a great step in the right direction to make reporting more executive-friendly. More work needs to be done to make it more user-friendly to get your data out of Airtable in simple and clean ways. It can be overwhelming for teams who may not be familiar with the backend and are faced with numerous formula fields or lookup fields to be able to summarize their data in a way that can be exported. Additionally, there is work to be done for users to be able to design exports of data groups for reporting purposes. The good news is that Airtable is actively working to improve exports. As I mentioned, I’m a big fan of Airtable Automations. That said, there is an opportunity to streamline duplicative automations by adding a trigger that covers both matches and updates. Currently, you need both a matches XYZ conditions trigger for an automation and an updated record trigger for an automation to capture when something is first created and then when it's updated. This means two separate automations to keep the same field/output updated. Airtable releasing a trigger that captured both the creation and future updates would be super handy and cut down the number of automations needed to maintain data accuracy for this example. Another feature I'd like to see is an easier way to self-link within tables. When you link records across tables, the link is automatically created within both records, but self-linking within a table requires manual linking and/or the creation of a complex automation to do it for you. It took several hours to come up with a suitable workaround to capture when a parent record changed in the child record’s linked field. In an ideal world, you would use two different tables, but then you hit the challenge of plotting those two tables on the same calendar, which has its own set of more technical workarounds.
Airtable needs improvement with the loading speed. It takes a lot of time to load.
The product should improve the mobile interface. The user interface should be more intuitive.
The template library is huge. I have a few suggestions with respect to that. But to complete automation, I think a bit more documentation around that would be really helpful because there are a lot of features in that which common people explore them less. And I don't know how many people are using that, but that has great potential. But product-wise, feature, expansion, it's good for now. If they can give, you know, role-based permissions for viewing the data, that may be more interesting to work with. There are twelve fields and an editor. A salesperson can view a few areas. Whether an ops person can edit a few fields, an admin or a manager will be able to view and edit these fields but not edit the others. So you understand what I mean by user basis. So if there is user-based field-level access, that could be more interesting. I don't know if it's related to any of the new versions already, but that is something that I love trying.
The tool has changed the syncing time between the tables which has affected our multiple systems. I would like the product to add more calls per second to the API. It also needs to improve data storage. The tool starts to have problems after having huge amounts of data.