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Alcatel-Lucent Enterprise vs Genesys

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Alcatel-Lucent Enterprise
Based on 50 reviews.
Genesys
Based on 18 reviews.
Overview
Alcatel-Lucent S.A. is a French global telecommunications equipment company, headquartered in Boulogne-Billancourt, France. The company focuses on fixed, mobile, and converged networking hardware, IP technologies, software and services, with operations in more than 130 countries. It had been named Industry Group Leader for Technology Hardware & Equipment sector in the 2014 Dow Jones Sustainability Indices review Alcatel-Lucent also owns Bell Laboratories, one of the largest research and development facilities in the communications industry, whose employees have been awarded eight Nobel Prizes and the company holds in excess of 29,000 patents.
Information Not Available
Sample Customers
Alcatel-Lucent OmniPCX Enterprise Communication Server
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent Rainbow
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OmniTouch Contact Center
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OpenTouch Customer Service
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Alcatel-Lucent OmniTouch Interactive Voice Response
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Genesys Cloud CX
1. Adobe 2. Airbnb 3. American Express 4. AT&T 5. BMW 6. Coca-Cola 7. Delta Air Lines 8. eBay 9. FedEx 10. General Electric 11. Hilton 12. IBM 13. Johnson & Johnson 14. Marriott International 15. Microsoft 16. Netflix 17. Nike 18. Oracle 19. PepsiCo 20. Procter & Gamble 21. Salesforce 22. Samsung 23. Siemens 24. Sony 25. Starbucks 26. Target 27. Toyota 28. Uber 29. Verizon 30. Visa 31. Walmart 32. Xerox
Popular Solutions
Top Industries
Comms Service Provider
10%
Computer Software Company
9%
Educational Organization
7%
Government
5%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Insurance Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 4
Customer Service
Review 1 of 30
Review 1 of 17
Technical Support
No Data Available
No Data Available
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