Compare Intuit vs Zoho

Intuit

Based on 54 reviews.

Zoho

Based on 259 reviews.

Latest Research

Buyer's Guide

MailChimp vs. Zoho Campaigns

September 2026

Zoho Campaigns vs. MailChimp

Updated: September 2026

Buyer's Guide

MailChimp vs. Zoho Campaigns

September 2026

MailChimp vs. Zoho Campaigns

Updated: September 2026

Sample Customers

MailChimp

The Atlantic, WNYC, Sierra Nevada, New York Times

Mandrill

SoundCloud, Envato, Trello

QuickBooks

West Egg

Zoho Campaigns

Altus

Zoho Invoice

Spin66 Studio, Homes Aglow House Staging Service, Gatsby Valet & Parking Services, Cookie Department, Brandography Web Marketing

Popular Solutions

0 reviews

4 reviews

0 reviews

11 reviews

15 reviews

11 reviews

Top Industries

Outsourcing Company

16%

Financial Services Firm

13%

Construction Company

13%

Manufacturing Company

Construction Company

15%

Comms Service Provider

11%

Outsourcing Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mike Myher
Director, Administration at a retailer
Our main use case is for distribution. We primarily work in the field of distribution.
Read full review of QuickBooks »
Anonymous User
Director

Read full review of Mandrill »

Review 1 of 2

AliHaider1
Freelancer at Upwork
My experience includes over five years in this field, and I have completed many projects related to various...
Read full review of Zoho Creator »
Vivek_Kumar@
Zoho Developer at KG CRM Solutions LLP - Zoho Authorized Partner
With Bigin by Zoho CRM, I made a customization for a solar company that is just a lead and deal management system....
Read full review of Bigin by Zoho CRM »
RajeshKumar25
Principal Consultant & Director at Quensulting
We use Claude. We mainly use Claude for our internal purposes. We prefer using Claude AI over ChatGPT through our...
Read full review of Zoho WorkDrive »
Antony Munyao Benjamin
Customer Experience Consultant at Zoho
That is my area of expertise, and I'm really glad to share what I know and what we can improve on the different kinds...
Read full review of Zoho Mail »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

Isha Shah
Finance Associate at The African Leadership University
I have not escalated any questions to customer service or technical support teams regarding QuickBooks.
Read full review of QuickBooks »
Babawale Awojinrin
IT Operations Manager at Healthplus limited
The Customer support neither gives a callback nor assigns account managers for Africa.
Read full review of QuickBooks »
Ashfaq Muhammad
Remote Bookkeeper / Accountant at Freelance
It provides effective customer support. I would rate it seven out of ten.
Read full review of QuickBooks »
LuisYndigoyen
Senior Product Manager at Momento
We've never had contact with technical support.
Read full review of MailChimp »
MichaelFox
Sage Intacct Implementation Specialist at Maner Solutions
If you want to talk to someone or a QuickBooks expert and actually get some meaningful information, you have to...
Read full review of QuickBooks »
Anonymous User
Owner
Customer Service: Very good. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Emarketing Specialist at a printing company
Customer Service: Customer service of this product is excellent. Technical Support: Tech support is great and they...
Read full review of MailChimp »
Anonymous User
VP Finance and Business Intelligence at a tech services company
I found it a bit tough to get in touch with technical support.
Read full review of QuickBooks »
LisaSwan
President
Intuit has some phone and email customer support, but it relies on its online community support center for asking and...
Read full review of QuickBooks »
Anonymous User
Director
It was technical support I was in need of when I contacted them. Due to the nature of the product I suspect customer...
Read full review of Mandrill »
Anonymous User
Secretary at Lake Erie Logistics, LLC
Customer Service: Emails are answered timely and follow-up is always good. They have a great site and a blog where...
Read full review of MailChimp »
Anonymous User
Web Development Consultant at a tech consulting company
Customer Service: Probably one of the best in the industry, even if the client is just a small business and only...
Read full review of MailChimp »
Anonymous User
Managing Member at Christiano Ferraro Consultancy, LLC
Customer Service: No phone, but chat person was good, prompt and intelligent. Technical Support: Same as above.
Read full review of MailChimp »
R. Michael O'Hanlan
QuickBooks ProAdvisor at a consultancy
I rate them 11 out of 10. One of the reasons I stay involved in this product as a ProAdvisor is because I can rely on...
Read full review of QuickBooks »
Anonymous User
Marketing Coordinator at a tech services company
I haven´t been in touch with MailChimp, and I haven´t had the need.
Read full review of MailChimp »
Anonymous User
Executive Director at TiE NY
The chat room support is very responsive.
Read full review of MailChimp »
Anonymous User
Adjunct Professor at Norwalk Community College Foundation, Inc
Customer Service: Excellent. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Purchasing Analyst
Very good support, though they are hard to understand sometimes. They all work in India/Pakistan and it is in the...
Read full review of QuickBooks »
Anonymous User
Technology Adviser at a manufacturing company
Not timely, but somewhat effective when on paid plans.
Read full review of MailChimp »
Paula Byrd
IRS Registered e-File Provider / Tax Preparer & Consultant at Paula Byrd Tax Services
Technical support for this solution is very easy to contact. They have chat, email, phone, and remote services...
Read full review of QuickBooks »
Anonymous User
Senior Account Officer at a outsourcing company
I have not communicated with QuickBooks technical support as of now.
Read full review of QuickBooks »
Anonymous User
Project Manager - Digital Marketing at a consultancy
Customer Service: It is self service and they have very little support. However, they do have a lot of FAQ's you can...
Read full review of MailChimp »
Max Rubin
CFO at Make The Switch
I would rate technical support a seven. They have good technical support, but sometimes you don't get the right...
Read full review of QuickBooks »
Moses Wambugu
GUIDER at ONLINE TRAINING AND EARNINGS
Slow when it comes to solving problems.
Read full review of QuickBooks »
Anonymous User
Project Manager at a tech services company
We have not made use of technical support.
Read full review of MailChimp »
Anonymous User
Digital Marketing Specialist at a non-profit
Their technical support is excellent. I found an answer to most of my questions by consulting their knowledge base,...
Read full review of MailChimp »
Anonymous User
Blog Manager at a tech company
Technical support for the paid version is good, I'm not sure they have technical support for the unpaid version...
Read full review of MailChimp »
Anonymous User
Senior Business Analyst at a financial services firm
It's very good.
Read full review of Mandrill »
Anonymous User
VP of Marketing at Amenity Analytics
Customer Service: I can't recall ever having to contact customer service in my 9+ years. The online guides and forums...
Read full review of MailChimp »
Anonymous User
Independent Consultant at a tech consulting company
Customer Service: Poor. When they have shut off our ability to send mail, there is no email sent to us. Therefore, we...
Read full review of MailChimp »

Review 1 of 30

Monica Alex
Head - Solutions, Content, Delivery and Customer Success at Text and Clicks
Their support system is exceptional. We had a dedicated independent sales support and customer support representative...
Read full review of Bigin by Zoho CRM »
Siyam Jiffry
Accountant/Consultant at MSJ Consultancy Pvt Ltd
I contacted technical support regarding an inventory issue where we were combining three finished goods (A, B, C) to...
Read full review of Zoho Books »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
The customer service and support are not good. A client reached out to them and they didn't get any good response.
Read full review of Zoho Mail »
Sainath Racherla
Associate Director at Scimax Global LLC
Customer service and support are excellent. I would rate them nine points out of ten. They are just a chat away, and...
Read full review of Zoho Projects »
Jatin Rao
Zoho Developer at Tarini Consulting
Zoho CRM's support can improve significantly, although it's designed to require minimal support for everyday...
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
I haven't contacted the support yet.
Read full review of Zoho Analytics »
KRISHNA KUAMR
Zoho Developer at Self Employed
For customer support, Zoho One provides enterprise support and standard support. Users can get support according to...
Read full review of Zoho Creator »
Antony Munyao Benjamin
Customer Experience Consultant at Zoho
When downloading Zoho Mail CRM, an assistant connects with you for any support needed, providing an end-to-end...
Read full review of Zoho Mail »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Support is okay. Sometimes you can email or chat with them. However, sometimes they are not quite as knowledgeable as...
Read full review of Zoho CRM »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
Shreyans Vasa
Director - Security & Emerging Technologies at CAVITAK
Technical support is also good. I would rate it a nine.
Read full review of Zoho Expense »
Aman Srivastava
Back End Developer at a tech services company
Zoho support rates seven out of ten. It is reasonable compared to others. They provide many features and services,...
Read full review of Zoho Inventory »
Raviteja Sidda
Product Marketing Manager at Data Driven Investor
The customer support for Zoho CRM is good compared to my previous CRM, which was considerably better, I would say.
Read full review of Zoho CRM »
Onur Anlargu
Co-Founder at Nordo
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
Gokulakrishnan G
Founder at GGSH&CO LLP
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Getting support for the tool is difficult.
Read full review of Zoho Creator »
NaveenKumar S
Software Engineer at Maximus
I often communicate with the technical support of Zoho Recruit. Whenever we are struggling to automate workflows or...
Read full review of Zoho Recruit »
Anonymous User
Zoho Developer and Consultant at a consultancy
Customer support is not too bad. They're not the best, either. There is definitely room for improvement with them....
Read full review of Zoho Creator »
Anonymous User
Head Of Information Security (CISO) at a financial services firm
There were issues with the tech support, we were not able to get through to them in order to get the issues resolved....
Read full review of Zoho CRM »
Anonymous User
MSc student at a university
Customer Service: I don't remember even needing to use customer service so I cannot comment here. Technical Support:...
Read full review of Zoho Analytics »
JoseJunior3
Advisor at a tech services company
I find the response time in emails to be very good, and the solutions provided are simple. Overall, I would rate the...
Read full review of Zoho Desk »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I rate the technical support a seven out of ten.
Read full review of Zoho Desk »
Vedhanayagam R
Data Analyst at Mobolution
Technical support often responds by saying 'it is a Zoho behavior.' When approached with bugs, feature modifications,...
Read full review of Zoho Analytics »
RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Their support is really good. It's available online. They also have a few partners, if you want any additional help.
Read full review of Zoho Desk »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
Their technical support is really good. We haven't had any issues so far.
Read full review of Zoho CRM »
Amit Upadhyay
Head Digital & Business Applications at a tech company
I haven't had any interaction with technical support yet; however, during pitching, when I was exploring the product,...
Read full review of Zoho Creator »
Anonymous User
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
Read full review of Zoho Analytics »

Review 1 of 30

Technical Support

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