Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.
| Product | Market Share (%) |
|---|---|
| Hiver | 0.2% |
| ServiceNow | 21.2% |
| JIRA Service Management | 8.8% |
| Other | 69.8% |
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