Remedio Reviews

My main use case for Remedio is that as a vulnerability management engineer, it helps me identify the complete vulnerability work process, and it is very helpful.

A specific example of how I use Remedio in my day-to-day work is that it helps me autonomously manage remediation for devices and AI devices, and it has helped me fix the most critical vulnerabilities and remediate most of the critical issues.

Previously, when we remediated any vulnerabilities, we needed to reach out to the platform team to fix the issue, but with Remedio, it is very helpful to remediate vulnerabilities and it has recently adopted AI-related features to support this.

Remedio has positively impacted my organization by helping us gain multiple recognitions for our automation and integration efforts, which bridged the gap between the vulnerability management team and the platform team.

In terms of specific outcomes, the mean time to remediation has been reduced by almost 50%. Before using Remedio, it would take seven to ten days to remediate critical vulnerabilities, and since starting with Remedio, we have not faced any SLA breaches.

The best features Remedio offers include automation and daily reporting, which as a vulnerability management engineer, I need to automate manual work and automatically generate reports for the concerned team for notification, as well as helping me remediate the complete identified vulnerabilities.

Remedio includes customizable dashboards and strong alerting, as it automates a lot of manual work, such as automatically picking up new vulnerabilities and sending notifications to the concerned team for remediation, and creating multiple dashboards to present to stakeholders and the business team.

I would suggest adding more AI-related features to help new users understand how to access the console.

I have been using Remedio for almost two years.

In my experience, Remedio is stable with no issues.

Remedio's scalability is good.

Customer support for Remedio is good with no issues.

I would rate the customer support a nine on a scale of one to ten.

Previously, we were only using a manual process without any other solutions.

We have definitely seen a return on investment, as using Remedio allows us to reduce our resource needs for vulnerability activities by almost fifty to sixty percent compared to when we had seven or eight team members.

I find that the pricing is not cheap, but we can utilize it effectively since it doesn't have extremely high costs and falls within a medium range.

We did not evaluate other options before choosing Remedio, as management directly considered it.

I would rate Remedio a nine out of ten.

The reason I chose nine out of ten is that Remedio has significantly reduced the time it takes to complete my workload, but I believe there is potential for improvement, particularly with additional AI features.

Regarding Remedio's AI capabilities, we definitely need to follow governance and security rules.

While Remedio's AI will not provide complete accuracy, if AI features are available, users without prior knowledge can understand the process better.

Remedio is deployed in a hybrid cloud environment because we use both on-premises and cloud infrastructures.

We use multiple cloud platforms, including AWS, GCP, and Azure, with most of our resources currently from the AWS platform.

My advice to others looking into using Remedio is that it can significantly reduce manual work and assist with reporting and creating dashboards.