The area of improvement in the solution is something that can be stated only after looking into who is using the solution. If the product is used in a small organization, it doesn't work well. The tool is meant for big companies, like tier-one or tier-two organizations. The tool is not really suitable for small kinds of businesses, making it an area where improvements are required.
Offers a reasonable amount of ROI and helps save costs
What needs improvement?
For how long have I used the solution?
I have been using SAI360 for around ten years. I am an end user, reseller, and implementer of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a six out of ten.
If you operate a small or medium-sized organization, the costs to implement and manage the product will be quite high. Despite paying for the full solution, you will not get the benefits from the product. It is a very robust solution.
How are customer service and support?
The technical support for the solution is very good. I rate the technical support an eight or nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was a user-friendly process. I rate the product's initial setup phase an eight on a scale of one to ten, where one is difficult and ten is easy.
The solution is deployed on the cloud and on an on-premises model.
Depending on the projects and clients my company deals with, the time required to deploy the product may vary.
What was our ROI?
In terms of ROI, cost savings, and efficiency improvement in our company, I rate the tool at eight out of ten.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is cheap and ten is expensive, I rate the product's price an eight.
Which other solutions did I evaluate?
The challenge that SAI360 helped our organization overcome compared to the other solutions revolved around the area of productivity.
What other advice do I have?
I use SAI360 in our company's day-to-day risk and compliance activity, depending on the need for the tool's role, of course.
The solution's most beneficial feature for improving our company's compliance processes stems from how it helps with the connectivity between functionalities.
In terms of risk management capabilities, I feel SAI360 is a very well-connected GRC tooling system.
I recommend the product to those who plan to use it.
The trends I am observing in the risk and compliance space that SAI360 is helping our company address revolve around the area of connectivity across our entire organization.
I rate the tool an eight to nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
