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MetricStream vs SAI360 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
2nd
Ranking in IT Vendor Risk Management
4th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), IT Governance (2nd)
SAI360
Ranking in GRC
22nd
Ranking in IT Vendor Risk Management
25th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Data Privacy Management Software (17th)
 

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. The mindshare of SAI360 is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
SAI3601.8%
Other95.0%
GRC
 

Featured Reviews

CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.
DanielGarcia3 - PeerSpot reviewer
Risk Management Practice Lead at VERDANTIX LIMITED
Offers a reasonable amount of ROI and helps save costs
I use SAI360 in our company's day-to-day risk and compliance activity, depending on the need for the tool's role, of course. The solution's most beneficial feature for improving our company's compliance processes stems from how it helps with the connectivity between functionalities. In terms of risk management capabilities, I feel SAI360 is a very well-connected GRC tooling system. I recommend the product to those who plan to use it. The trends I am observing in the risk and compliance space that SAI360 is helping our company address revolve around the area of connectivity across our entire organization. I rate the tool an eight to nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"MetricStream was truly beneficial, easing the lives of everyone, including auditors and auditees, reinforcing its overall usefulness."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."
"MetricStream has impacted my organization positively as it helps implement the main QMS modules through this platform only: change control, deviation, and CAPA implementation, as I explained earlier."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
"Stability-wise, I rate the solution a ten out of ten."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"The implementation speed is not up to the mark."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"Currently, I believe MetricStream has sufficient functionality, but for the Indian banking sector, the UI and overall complexity could be improved, as many Indian banks require a simplified UI."
"MetricStream is a very costly application; we cannot save money."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"The support part is terrible, rating about one out of ten."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"If the product is used in a small organization, it doesn't work well."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the product's price an eight."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Healthcare Company
9%
Real Estate/Law Firm
9%
Outsourcing Company
7%
Construction Company
13%
Financial Services Firm
13%
Healthcare Company
10%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with MetricStream?
MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself. It depended on how knowledgeable the person using it was. If ...
What is your primary use case for MetricStream?
My main use case for MetricStream is the automation of the IT audit process, governance, risk, and compliance. I was working for a specific third-party client who was implementing MetricStream, and...
What advice do you have for others considering MetricStream?
Overall, the API integrations of MetricStream were very good, and I did not face any issues, so it was good. I did not face any major challenges when customizing MetricStream to fit my organization...
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Comparisons

 

Also Known As

No data available
Compliance 360
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
EMQ Families First, St. Joseph Medical Center, Methodist Hospital System
Find out what your peers are saying about RSA, MetricStream, Diligent and others in GRC. Updated: August 2026.
908,834 professionals have used our research since 2012.