Payline for Amazon Connect removes your contact center environment from PCI-DSS scope and allows you to provide the best customer experience when taking payments over the phone.
The agent has full control over the payment process. The customer uses their keypad to enter their card number and CVV while maintaining voice communication with the agent. The sensitive data is never heard or seen by the agent, and it does not end up on the recording, allowing you to record the full conversation.
Start taking PCI-DSS compliant payments within 32 minutes when you sign up via AWS Marketplace.
