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VCC Live Reviews

Vendor: VCC Live
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    What is VCC Live?

    VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.

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    Buyer's Guide
    Contact Center Platforms
    February 2026
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    Helped 881,707 peers since 2012

    VCC Live mindshare

    As of February 2026, the mindshare of VCC Live in the Contact Center Platforms category stands at 0.8%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Contact Center Platforms Market Share Distribution
    ProductMarket Share (%)
    VCC Live0.8%
    Genesys Cloud CX13.7%
    Amazon Connect13.2%
    Other72.3%
    Contact Center Platforms

    VCC Live customers

    UPC, Provident, 4Life Direct, 4finance

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