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CA App Synthetic Monitor Reviews

Vendor: Broadcom
3.5 out of 5
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What is CA App Synthetic Monitor?

IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.

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CA App Synthetic Monitor is the #68 ranked solution in APM tools. PeerSpot users give CA App Synthetic Monitor an average rating of 7.0 out of 10. CA App Synthetic Monitor is most commonly compared to Datadog: CA App Synthetic Monitor vs Datadog.
Buyer's Guide
Application Performance Monitoring (APM) and Observability
March 2026
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CA App Synthetic Monitor mindshare

As of March 2026, the mindshare of CA App Synthetic Monitor in the Application Performance Monitoring (APM) and Observability category stands at 0.5%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
CA App Synthetic Monitor0.5%
Dynatrace6.0%
Datadog5.2%
Other88.3%
Application Performance Monitoring (APM) and Observability
 
 
Key learnings from peers

Valuable Features

Users highlight CA App Synthetic Monitor's ease of setup, reliable performance monitoring, and detailed alerting capabilities. Features such as synthetic transaction scripting, global monitoring locations, and customizable dashboards are particularly appreciated. The tool's ability to identify potential issues before impacting users is seen as highly valuable. Its scalability and integration options also receive positive mentions.
  • "Each had strengths in one area or another, but CA covered the majority of our needs end-to-end."
  • "From our experience, it really helps managers in measuring application SLAs and viewing historical performance data."

Room for Improvement

CA App Synthetic Monitor could enhance its alerting system which often triggers false positives, thereby improving accuracy. Reporting functionalities lack depth and customization options, making it difficult for users to create specific reports. Many users noted that the learning curve is steep, and it lacks adequate documentation or support. Performance metrics should include more detailed insights. The overall cost can be prohibitive, especially for smaller organizations.
  • "Pricing makes little sense. We had examples where it would be cheaper to have two basic accounts than one intermediate."
  • "The RBMS component is limited as you can only record using Internet Explorer."

ROI

Users indicated that CA App Synthetic Monitor provided good value by enhancing infrastructure visibility and identifying downtime, which helped streamline operations and reduce costs. Its advanced monitoring capabilities enabled preemptive issue resolution, resulting in higher productivity and minimizing disruption. Customers found it cost-effective and beneficial for reinforcing system reliability.

Pricing

CA App Synthetic Monitor offers a flexible pricing model, tailored for enterprise needs. Pricing varies based on the number of monitoring locations and frequency of checks. Users report the pricing as competitive, with multiple tiers to accommodate different usage levels and requirements. Features included in different pricing plans provide value for money, especially for enterprises needing comprehensive monitoring solutions.

Popular Use Cases

Businesses utilize CA App Synthetic Monitor to ensure high performance and availability of applications by simulating user interactions. It helps in identifying potential issues before users are impacted. Organizations rely on it for monitoring application uptime, performing end-to-end monitoring, and tracking application response times. It provides insight into application performance from different locations worldwide.

Service and Support

Users describe CA App Synthetic Monitor customer service and support as responsive and efficient. They appreciate quick resolutions to issues and helpful guidance from knowledgeable staff. Many find the support team professional and courteous. CA App Synthetic Monitor's assistance helps users optimize their monitoring setup and address technical challenges swiftly.

Deployment

Users find CA App Synthetic Monitor's initial setup quick and straightforward. Many appreciate the platform's intuitive design, which simplifies the process. Some users mention clear instructions that guide through each step. Others highlight how the tool requires minimal technical expertise. A few users report minor challenges initially but note that support resources are readily available to assist. Many commend the efficient onboarding process, helping teams start monitoring quickly.

Scalability

CA App Synthetic Monitor's scalability is praised for handling large numbers of users and extensive monitoring tasks efficiently. Users appreciate its capability to adapt to growing demands without performance loss. It is highlighted for its flexibility in accommodating various environments and easy integration. However, some users mention occasional complexities in setting up extensive networks, but they still find it dependable for expanding requirements.

Stability

Users indicate that CA App Synthetic Monitor provides consistent and reliable performance, allowing them to effectively monitor web applications. They appreciate its stability in identifying and resolving issues quickly, ensuring smooth operations. Some users note that it performs well under various conditions without frequent downtime. CA App Synthetic Monitor's robustness and efficiency in handling tasks contribute to its positive reception among users seeking dependable monitoring capabilities.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Application Performance Monitoring (APM) and Observability Buyer's Guide for additional reliable information.

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Learn more about CA App Synthetic Monitor

CA App Synthetic Monitor was previously known as CA ASM.

CA App Synthetic Monitor customers

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Product Categories

Product Categories
Application Performance Monitoring (APM) and Observability

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CA App Synthetic Monitor Reviews Summary
Author infoRatingReview Summary
System Administrator at a tech services company with 11-50 employees4.0I use CA App Synthetic Monitor for SSL traffic encryption, but I find the log monitoring process difficult compared to other vendors like Fortinet and Cisco. While we previously used different products, we are considering alternatives due to high costs.
Advisor Architecture & Technology with 501-1,000 employees3.5I've used CA App Synthetic Monitor for a year. It provides valuable historical data and availability stats, simplifying outage discussions. Setup was easy, and it met most of my needs, but the pricing is complex, and I desire more delegation capabilities.
Tech Specialist at a financial services firm with 10,001+ employees3.0I value its easy synthetic transaction setup for SLAs. While deployment and stability are good, I found initial setup complex. The RBMS component is limited, and support often requires escalation.