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BMC TrueSight vs CA App Synthetic Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
28th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (8th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (27th), AIOps (12th)
CA App Synthetic Monitor
Ranking in Application Performance Monitoring (APM) and Observability
68th
Average Rating
7.0
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.3%, up from 0.7% compared to the previous year. The mindshare of CA App Synthetic Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.3%
CA App Synthetic Monitor0.5%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer2286675 - PeerSpot reviewer
System Administrator at a tech services company with 11-50 employees
A reliable solution for SSL offloading and to encrypt outside traffic
If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and fetching logs. Suppose I'm monitoring the logs and everything, and when I am retrieving logs from F5, I want to know whether it is regular traffic or any abnormality is happening. The logs itself is not user-friendly. It may not give you a clear way of what's happening. You have to go through different websites and work on it. You have to waste so much time on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"It works irrespective of the operating system we’re running."
"The Event Management is outstanding; still is the most interesting part of the product."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is a stable solution."
"I like the event management part."
"From our experience, it really helps managers in measuring application SLAs and viewing historical performance data."
"Each had strengths in one area or another, but CA covered the majority of our needs end-to-end."
 

Cons

"On Windows we went to application HA and, quite honestly, it was terrible."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"Deployment requires lots of resources (servers). It has too many consoles."
"Reporting would be an area for improvement in TrueSight."
"The UI for the end users could be improved and more flexible than it is now."
"The RBMS component is limited as you can only record using Internet Explorer."
"Pricing makes little sense. We had examples where it would be cheaper to have two basic accounts than one intermediate."
 

Pricing and Cost Advice

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The tool is moderately expensive."
"It is a relatively inexpensive solution."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The cost depends on the usage."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
8%
Computer Software Company
7%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA ASM
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Lexmark
Find out what your peers are saying about BMC TrueSight vs. CA App Synthetic Monitor and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.