Cisco Jabber is a collaboration tool designed to enhance communication and teamwork. It serves as a unified platform for messaging, video, and voice communications, tailored for seamless interaction in professional environments.
| Product | Mindshare (%) |
|---|---|
| Cisco Jabber | 3.0% |
| Cisco Unified Communications | 9.5% |
| 3CX Live Chat | 7.6% |
| Other | 79.9% |
Cisco Jabber facilitates real-time conversation with instant messaging and video calls, integrating smoothly into existing IT frameworks. Its functionality includes secure chat, voice messaging, file transfers, and presence info. Developed to aid in employee connectivity, it simplifies workflow and collaboration. Ideal for enterprises aiming to enhance remote communication capabilities, it ensures users maintain a high level of productivity.
What are the key features of Cisco Jabber?Cisco Jabber is widely implemented in sectors like healthcare, finance, and education. It enables remote consultations and collaboration among teams dispersed across locations. For example, healthcare professionals can conduct virtual check-ups, financial advisors can host client meetings, and educators can offer remote lectures.
Cisco Jabber was previously known as Jabber.
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Technical Manager at a financial services firm with 501-1,000 employees | 4.0 | I use Cisco Jabber for calls and chat; it's stable and works fine for its features. However, I experience user experience issues, especially with automatic audio device switching when connecting earphones, which needs fixing. |
| Professor/ Program Instructor at a university with 501-1,000 employees | 4.0 | I used Cisco Jabber for international real-time communication, valuing no call charges and official caller ID for better response rates. While stable, it wasn't a collaborative tool, unlike Microsoft Teams, to which many users migrated. |
| Consultant at Verizon | 5.0 | I rate Cisco Jabber 10/10 for excellent internal communication, particularly its user availability and robust chat. It's stable and scalable for large enterprises, though my customization is limited by organizational presets. |
| IT Security Analyst at a tech services company with 1,001-5,000 employees | 5.0 | This solution drastically improved our communication and collaboration across distances, saving travel costs significantly. Its features, like video conferencing and Jabber, increased our productivity, making communication much easier. |
