What is our primary use case?
The main use case for URL filtering with PAN-DB is that it performs quite well. Earlier, when I started in 2012, there was a Blue Coat product available during that period. I am not certain whether it is still available in the market. It was used for network monitoring.
What is most valuable?
Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) helps to understand the flows and data plane capacities, which are the primary use cases. Usually, people struggle with east-west traffic flow when they need to decide on firewalls or products. People typically understand north-south traffic flows but usually miss the east-west traffic flows in data centers. I was focusing more on this so that people can accordingly plan, such as after F5, the number of servers, the number of sessions needed, and whether we need to plan the interface for groups from the line capacity perspective. This kind of information was valuable to us.
The real-time telemetry feature was beneficial. When experiencing performance issues, I could determine if there were any issues related to flows or areas where bottlenecks were occurring.
What needs improvement?
I do not believe it integrated well with different infrastructures for hybrid environments.
I am uncertain because we have never attempted that in our environment, so they could perform better in that area.
I have never thought frankly about any areas that could be improved with Cisco Nexus Dashboard Fabric Controller (Formerly DCNM). There would always be some ready reports or I could use custom features, but I never tried those.
For how long have I used the solution?
I have experience with this product for 13 years.
What do I think about the stability of the solution?
I believe it is a stable product overall.
What do I think about the scalability of the solution?
I believe it should be easily scalable, but I am uncertain because we were not scaling it.
How are customer service and support?
Cisco's support I would rate as a 10 compared to all other vendors.
They are the most responsive vendor. Sometimes I encountered junior engineers, but reaching out to Cisco is quite good compared to Palo Alto, Check Point, or any other vendor.
We were customers with Cisco and had direct support with them. In the territory where I was operating, which was India, Cisco is not a direct reseller, so they have a reseller partner for transactions. We dealt directly with Cisco, getting direct support, not through a partner. We dealt directly with Cisco account managers and Cisco SE for our account.
How would you rate customer service and support?
How was the initial setup?
The initial setup was moderate. I would not say it was an out-of-the-box solution or very complex. It was moderate, requiring some time, but I could set up things fairly well.
What other advice do I have?
I do not have experience with Cortex.
I worked primarily with Strata firewalls, Global Protect, and Prisma. These are the three primary products I have worked on.
I am familiar with Prisma Access browser, but I have not used it extensively. It was just basic testing.
I am not familiar with Prisma AIRS API.
I deal with URL filtering with Palo Alto.
I have not used that in a long time.
With other networking vendors, I am familiar with Cisco Nexus.
With Cisco, I have very limited small-medium enterprise exposure. I have not gained exposure to Cisco XDR or Secure Access, but I have reviewed the documentation on those products.
I worked with the Nexus 7000 series, then 7700 series, 5000 series, but not the Nexus 9000 series where ACI and software-defined architecture were introduced.
I did not use the policy-based management features because we were not utilizing those capabilities since we were not implementing software-defined architecture.
We were not using automation capabilities with this product. It was specific to flow monitoring only.
In certain areas such as firewalls, Palo Alto is the most expensive compared to Cisco. However, in other areas such as switching and wireless, Cisco is more expensive than competitors such as Arista, Juniper, or HP. They are somewhat more expensive, but I believe that is what you pay for. It justifies their price compared to these other vendors based on how they provide services and their products.
I did not use it in the cloud with AWS, Google, Azure, or another cloud provider. It was mostly in colo locations.
I do not know the answer regarding whether my company purchased it through the AWS Marketplace or another source. My overall rating for this product is 8 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other