ESET Endpoint Protection Platform Reviews

Name: ESET Endpoint Protection Platform
Brand: ESET
Rating: 4.1 (102 reviews)

Vendor: ESET

4.1 out of 5

102 reviews
91% willing to recommend

2,124 followers

What is ESET Endpoint Protection Platform?

ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.

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ESET Endpoint Protection Platform is the #8 ranked solution in top Anti-Malware Tools, #15 ranked solution in top Advanced Threat Protection (ATP) solutions, and #18 ranked solution in endpoint security software. PeerSpot users give ESET Endpoint Protection Platform an average rating of 8.2 out of 10. ESET Endpoint Protection Platform is most commonly compared to CrowdStrike Falcon: ESET Endpoint Protection Platform vs CrowdStrike Falcon. ESET Endpoint Protection Platform is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

ESET Endpoint Protection Platform

June 2025

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Featured ESET Endpoint Protection Platform reviews

Tarkan GU

Retired at BEMSIS INFORMATICS LTD.

We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…

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ManojNair2

Founder/Director at Augesys Solutions Pvt Ltd

In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.

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Mohammad Alsallaq

Senior System Administrator at Eon Dental

The initial setup of the product is quite easy if an active directory is available. There may be some difficulty with the configuration for setting up the security features. The solution can be difficult to understand for a first-time user. A user needs to first search, read and pursue courses to understand ESET Endpoint Protection Platform, but other vendor solutions are comparatively easier to comprehend. I would rate the initial setup process an eight out of ten. The deployment process of ESET Endpoint Protection Platform took four hours in our organization. To execute the setup plan, the antivirus or firewall should run properly to block USBs in the workstation. The settings in the solution are quite ready to use, therefore not much customization is required during the setup process unless there is a need for special customization. As part of the setup process, the solution should be configured according to an organization's needs and environment. The cloud configuration can only involve setting the group name, assigning policies to that specific group, and making the tool available in search to all the workstations by pushing the agent. One professional is needed to deploy the ESET Endpoint Protection Platform, but another professional can be present to analyze in case of failures. For maintenance of the product, a dedicated professional is needed mostly for the first month to manage requests and make necessary adjustments in the solution. In our organization, if suddenly the solution stops functioning properly on the workstations, the log stations are rechecked by the in-house professionals. For instance, in such a service break incident, our organization professionals found the services had been requested on specific ports like web ports closed by ESET; therefore, adjusting the port was needed instead of scanning.

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ESET Endpoint Protection Platform mindshare

Product category:

As of June 2025, the mindshare of ESET Endpoint Protection Platform in the Endpoint Protection Platform (EPP) category stands at 3.0%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerResearch reports based on ESET Endpoint Protection Platform reviews

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Jun 14, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 14, 2025	Download
Comparison	ESET Endpoint Protection Platform vs Microsoft Defender for Endpoint	Jun 14, 2025	Download
Comparison	ESET Endpoint Protection Platform vs CrowdStrike Falcon	Jun 14, 2025	Download
Comparison	ESET Endpoint Protection Platform vs SentinelOne Singularity Complete	Jun 14, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	10.8%	96%	132 interviews Add to research
Microsoft Defender for Endpoint	4.1	10.6%	94%	197 interviews Add to research

Valuable Features

ESET Endpoint Protection Platform offers valuable features like ThreatSense technology, Antispyware, HIPS, cloud-enhanced whitelisting, and an intelligent firewall. It is lightweight, with low impact on CPU and RAM. The platform provides solid virus detection and quarantine capabilities, effective antispam integration, and robust protection. The management console allows centralized control and easy policy administration. It supports multiple devices under one license and offers a simple, clear user interface with advanced malware and ransomware protection.

"The support team deserves a rating of 10 out of 10."
"For security purposes, we feel good and safe when using ESET Endpoint Protection Platform."
"In terms of stability, I can rate it at nine out of ten."

Room for Improvement

ESET Endpoint Protection Platform faces issues with its complex uninstallation and high CPU usage, demanding updates, and cumbersome deployment. It lacks features like advanced ransomware protection and AI-driven intelligence, and users report difficulties with policy management, support, and user interface. False positives and compatibility challenges also persist, while licensing and costs can be obstacles for small businesses. The platform requires improved documentation and multi-tenant options for better integration and management.

"We had the encryption capabilities in ESET Endpoint Protection Platform; however, we disabled that and use BitLocker because we noticed that the performance of our machines degraded by about 20%."
"While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance."
"The software has room for improvement in terms of CPU and other resource usage."

ROI

ESET Endpoint Protection Platform offers a valuable return on investment due to its cost-effectiveness and enhanced security features. It prevents security breaches, saving money on potential recovery costs. Many entities noted its lightweight performance without requiring system upgrades, and returns on investment have been quickly realized for some. While some organizations experienced low returns, others reported high returns, describing it as an essential investment that enhances security and reduces potential problems.

Pricing

ESET Endpoint Protection Platform is generally seen as cost-effective, especially for small and medium enterprises. Pricing varies by license duration and features, with annual licensing typically ranging from $30 to $100 per user. Some users find negotiation can improve costs, while renewal prices may vary. The platform's pricing is competitive but can appear higher compared to some alternatives. Users appreciate the platform's affordability and flexibility in licensing options, with moderate setup complexity.

"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
"It's a cost-effective product"
"The pricing can be a bit more flexible."

Popular Use Cases

ESET Endpoint Protection Platform is used by organizations for endpoint security, protecting against viruses, malware, ransomware, and threats. It enables remote administration, integrates antivirus capabilities, and monitors security across computers and servers. Customers find it useful for managing firewalls, blocking USB access, securing emails, and providing network protection. Deployments often include server and device protection. Resellers often recommend it due to its comprehensive features for businesses and home networks alike.

Service and Support

Customers generally find ESET Endpoint Protection Platform's support prompt, professional, and helpful. Latin American users experience variability between regions, favoring Argentinean support. Some users express a preference for on-site over online support. There are challenges with availability and response times, with a few users wishing for quicker service. Many rely on resellers or distributors for assistance, finding them knowledgeable and responsive. Technical support ratings fluctuate, from six to ten out of ten, reflecting diverse experiences.

Deployment

Many users find ESET Endpoint Protection Platform's initial setup simple and quick, with some completing it within minutes. While some encounter challenges, particularly with network configurations or policy settings, most agree it's manageable for knowledgeable IT staff. The deployment time varies, often depending on the organization's size or specific customizations needed. Experience plays a significant role in easing the process, though new users might require more guidance to navigate setup intricacies.

Scalability

Many users indicate ESET Endpoint Protection Platform can scale without significant challenges, especially for small to medium businesses. Others mention scaling up requires more attention to details such as database and hardware sizing, particularly for large enterprises. While there are varying opinions on ease of scalability, several rate it highly, noting flexibility in expanding user numbers and efficient deployment. Some feedback highlights limitations in very large environments, indicating room for improvement in scalability.

Stability

Many users find ESET Endpoint Protection Platform stable, with no crashes or glitches reported. It efficiently runs on various operating systems, receiving praise for regular updates and robust performance. Some experience minor installation issues or non-responsive cloud-based admin portals, yet this doesn't majorly impact reliability. Ratings often range between eight to ten out of ten, revealing general satisfaction with the platform. Advanced setup requirements may lead to stability variations in certain environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ESET Endpoint Protection Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

13%

Financial Services Firm

Government

Educational Organization

Retailer

Real Estate/Law Firm

Manufacturing Company

Media Company

Construction Company

Hospitality Company

Healthcare Company

University

Outsourcing Company

Wholesaler/Distributor

Legal Firm

Energy/Utilities Company

Insurance Company

Pharma/Biotech Company

Non Profit

Performing Arts

Transportation Company

Recreational Facilities/Services Company

Aerospace/Defense Firm

Compare ESET Endpoint Protection Platform with alternative products

Learn more about ESET Endpoint Protection Platform

ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.

ESET PROTECT Advanced

The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.

Leverages a multilayered approach that utilizes multiple technologies working together to balance performance, detection and false positives, and with automated malware removal and mediation.
Provides advanced protection for your company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.
A powerful encryption managed natively by ESET remote management console. It increases your organization's data security that meets compliance regulations.
Provides proactive cloud-based threat defense against targeted attacks and new, never-before-seen threat types, especially ransomware.

Performance and Compatibility

ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.

Centralized Management

ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.

ESET Endpoint Protection Platform was previously known as Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform.

ESET Endpoint Protection Platform customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board