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ESET PROTECT Enterprise Reviews

Vendor: ESET
4.3 out of 5
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What is ESET PROTECT Enterprise?

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Get the ESET PROTECT Enterprise Buyer's Guide and find out what your peers are saying about ESET PROTECT Enterprise, CrowdStrike Falcon, Wazuh and more!
ESET PROTECT Enterprise is the #11 ranked solution in top Anti-Malware Tools and #19 ranked solution in XDR Security products. PeerSpot users give ESET PROTECT Enterprise an average rating of 8.6 out of 10. ESET PROTECT Enterprise is most commonly compared to CrowdStrike Falcon: ESET PROTECT Enterprise vs CrowdStrike Falcon. ESET PROTECT Enterprise is popular among the small business segment, accounting for 36% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.
Buyer's Guide
ESET PROTECT Enterprise
October 2025
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ESET PROTECT Enterprise mindshare

Product category:
Anti-Malware Tools
As of October 2025, the mindshare of ESET PROTECT Enterprise in the Anti-Malware Tools category stands at 2.2%, up from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
ESET PROTECT Enterprise2.2%
Microsoft Defender for Endpoint13.7%
F-Secure Total5.9%
Other78.2%
Anti-Malware Tools

PeerResearch reports based on ESET PROTECT Enterprise reviews

TypeTitleDate
CategoryAnti-Malware ToolsOct 6, 2025Download
ProductReviews, tips, and advice from real usersOct 6, 2025Download
ComparisonESET PROTECT Enterprise vs Microsoft Defender for EndpointOct 6, 2025Download
ComparisonESET PROTECT Enterprise vs SentinelOne Singularity CompleteOct 6, 2025Download
ComparisonESET PROTECT Enterprise vs VirusTotalOct 6, 2025Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.3N/A97%135 interviewsAdd to research
Wazuh3.7N/A80%49 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

ESET PROTECT Enterprise boasts valuable features like comprehensive reporting tools, dynamic folders, easy management, Zero-Day Protection, reliable EDR capabilities, minimal resource usage, and efficient threat detection. It enhances internal security, supports easy deployment, provides a straightforward dashboard, and manages firewall policies well. Users appreciate simple updates, low manual intervention, and effective protection for banking transactions. The platform aids compliance and resource management without high memory requirements.
  • "Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent."
  • "From my personal perspective, it is easy to see on the console what's happening with each system."
  • "The technical support of ESET is very good."

Room for Improvement

ESET PROTECT Enterprise requires improvements in remote deployment, performance, and user-friendliness. Users report complexity in management, connection issues, and heavy resource consumption. Deployment and management structure needs enhancement for better scalability and device management, especially on Macs and mobile devices. Automation and notification processes need refinement. Licensing issues occasionally arise. Improvements in deployment methodologies and reducing unnecessary notifications are suggested. Enhancing reporting features and documentation could assist new users. Developers should focus on optimizing startup processes and reducing expenses.
  • "Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
  • "The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
  • "When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."

ROI

Users find ESET PROTECT Enterprise valuable, highlighting its capacity for strong returns through ransomware and malware defense. Many appreciate the security benefits and cost savings, with reports of around 25% to 30% savings after switching from CrowdStrike. Some say it's worth the investment for its ease of installation and functionality. While calculating its monetary impact can be tricky, avoiding ransom demands can lead to significant financial protection.

Pricing

ESET PROTECT Enterprise is generally seen as affordable with licensing costs typically around $10 to $14 per license. Users describe the pricing as reasonable or fair, noting it is cost-effective compared to some competitors like Microsoft Defender. Some find ESET more expensive than alternatives, but appreciate the value for performance. Annual licensing is common, with prices often perceived as moderate to slightly high depending on the package and support level chosen.
  • "The product is cost-effective compared to one of its competitors."
  • "ESET PROTECT Enterprise is affordable."
  • "There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

Popular Use Cases

Users primarily employ ESET PROTECT Enterprise for safeguarding purposes, including antivirus protection for servers, workstations, laptops, and mobile devices. They deploy it on-premises to manage endpoint protection, enable secure remote file access, and perform web filtering. This tool facilitates automation in antivirus installation, device connection management, and provides monthly security reports. Additionally, users utilize it for installing software across multiple computers and managing user access policies, supporting their clients' security requirements comprehensively.

Service and Support

ESET PROTECT Enterprise's customer service and support receive high ratings, often 9 or 10 out of 10. Users describe support as knowledgeable, responsive, approachable, and helpful, with positive experiences in both technical issues and billing inquiries. Many have minimal interaction with support but report a good relationship. While some are directed to resellers, those engaging directly with ESET praise the quick problem-solving capability and overall satisfaction with customer interactions.

Deployment

Users found ESET PROTECT Enterprise's initial setup straightforward and simple. Though generally easy, some faced challenges with deployment and proxy issues. Cloud setups are less complex than on-premises, especially with public IPs and database migrations. Installation duration varied, typically taking a few hours to a day, depending on network size. Admins praised ESET's ease, scalability, and minimal supervision, with installations taking as little as ten minutes to several hours for extensive networks.

Scalability

ESET PROTECT Enterprise is highly scalable, efficiently handling thousands of devices. Users find it easy to expand by obtaining more licenses. The system rates high for scaling capabilities, though any constraints stem from environmental factors, not ESET itself. While ESET performs well in server environments, it's particularly adept with workstations. Most organizations benefit from its flexibility and capability to manage large numbers of servers and users effectively. Users consistently rate its scalability positively.

Stability

ESET PROTECT Enterprise demonstrates strong stability, rarely encountering crashes or bugs. Many users find it highly reliable and effective, with only minor occasional issues such as false positives and system restart prompts during updates. Users suggest it is easy to manage, though update prompts can sometimes inconvenience users by triggering automatic restarts. While some report occasional problems, support is generally responsive. Stability ratings vary from six to ten out of ten, depending on user experiences.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ESET PROTECT Enterprise Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business76
Midsize Enterprise66
Large Enterprise67
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
14%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
4%
University
4%
Energy/Utilities Company
4%
Non Profit
3%
Hospitality Company
3%
Retailer
3%
Media Company
3%
Outsourcing Company
2%
Performing Arts
2%
Real Estate/Law Firm
2%
Consumer Goods Company
1%
Non Tech Company
1%
Construction Company
1%
Healthcare Company
1%
Wholesaler/Distributor
1%
Legal Firm
1%
Logistics Company
1%

Compare ESET PROTECT Enterprise with alternative products

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Learn more about ESET PROTECT Enterprise

  • Cloud-based console with the possibility of an on-premises deployment
  • Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
  • Enables full reporting for ESET security solutions
  • Controls endpoint prevention, detection & response layers across all platforms
  • Connect anytime, anywhere from your favorite web browser

ESET PROTECT Enterprise was previously known as ESET Protect, ESET File Security.

Related questions

  • 103
What are the threats associated with using ‘bogus’ cybersecurity tools?
  • 88
What to choose: an endpoint antivirus, an EDR solution or both?
  • 213
Do we need to use both EDR and Antivirus (AV) solutions for better protection of IT assets?
  • 118
Looking for alternatives to Symantec Cloud Protection Engine
  • 25
Who provides a better antivirus solution: Bitdefender or Sophos?
  • 22
Which antivirus is best for isolated work PCs?
  • 26
How do you identify malware?
  • 103
Why are Anti-Malware Tools important for companies?
  • 76
When evaluating Anti-Malware Tools, what aspect do you think is the most important to look for?
  • 13
When evaluating Antimalware Tools, what aspect do you think is the most important to look for?

Product Categories

Product Categories
Anti-Malware Tools
Extended Detection and Response (XDR)

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ESET PROTECT Enterprise Reviews Summary
Author infoRatingReview Summary
IT Manager at R K Khanna and Associates4.0I use ESET PROTECT Enterprise for its comprehensive security features and easy monitoring through the console. While it offers significant cost savings over CrowdStrike, I find it occasionally slows systems and has some user-friendly challenges.
Director, Information Technology at Premier Realty Group4.5We use ESET PROTECT on our workstations due to its straightforward management and excellent ROI. Its useful dashboard facilitates easy updates and scanning. Although it needs fewer notifications, it's less problematic than Symantec and McAfee in previous experiences.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"3.0I use ESET PROTECT Enterprise for its efficient performance on older computers, saving us from frequent hardware upgrades. However, the management console can be problematic, requiring agent reinstallation. ESET is more resource-efficient and cost-effective than our previous solution, Check Point.
Owner at Octo-Xpressions4.5I find ESET Protect an effective antivirus and anti-malware tool with an automatic update feature and a web component that prevents online threats. However, its high processing demand at startup needs improvement for better performance.
Chief Information Officer at Cordero y Asociados S.L. - Cordero Informáticos4.5I've used ESET PROTECT Enterprise for eight years to manage and secure customer systems, appreciating its policy control and threat detection, though Mac and mobile support, scalability, and license management could be improved.
General Manager at SFT4.0I found ESET PROTECT Enterprise more effective than Trend Micro for antivirus detection, prompting us to switch. Although setup documentation is decent, a beginner-friendly guide and enhanced reporting features would improve the experience for new users.
ICT Manager at Bouwbedrijf de Vries en Verburg BV4.5We use ESET PROTECT Enterprise for about 180 workstations and laptops. It's reliable, and although complex and expensive, it's worth the investment. We haven't used or considered other solutions, and we don't use a cloud provider.
ESET Support at a computer software company with 11-50 employees4.5I use ESET Protect to manage endpoint protection for servers, workstations, and mobile devices. I appreciate the dynamic groups feature for automating security tasks, but I wish for better mobile management and more vulnerability features in the on-premise solution.