What is our primary use case?
I use
F5 BIG-IP Advanced Firewall Manager (AFM) to balance the traffic to my application. Specifically, I use the
Web Application Firewall (WAF) in the Advanced Firewall to block various types of attacks such as DDoS, monitor and secure my application, and manage client connections from different geographies.
What is most valuable?
The most valuable features for me are stability, availability, and security, along with the ability to manage multiple features to secure my applications. The solution also monitors and blocks unconventional requests and maintains security efficiently. The scalability feature also allows me to manage and allocate resources dynamically without disrupting production traffic.
What needs improvement?
The appliance and features could be enhanced further, especially in terms of security. Some features like the
WAF firewall may seem expensive compared to the standard license, so there could be room for adjusting the pricing.
For how long have I used the solution?
What do I think about the scalability of the solution?
The solution is highly scalable, allowing me to add or remove nodes and manage traffic without interruption, which is essential for meeting application demands.
How are customer service and support?
The technical support is rated between eight and nine out of ten. The responses are generally fast and effective, although sometimes they require extensive logs from multiple interfaces.
How would you rate customer service and support?
How was the initial setup?
Installation is easy and can be performed by one person.
What was our ROI?
I find it difficult to calculate the percentage savings in terms of time or money due to varying scenarios. However, the solution provides good practical value for daily operations.
What's my experience with pricing, setup cost, and licensing?
The standard license is reasonably priced, but additional features like the WAF can be more expensive. There are plenty of technical documents and a supportive community available, which helps manage the solution efficiently.
What other advice do I have?
I rate the overall solution a nine out of ten. There is still room for improvement, particularly in the security aspects and pricing of certain features.
Which deployment model are you using for this solution?
On-premises