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FortiMonitor Reviews

Vendor: Fortinet
4.2 out of 5
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What is FortiMonitor?

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

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FortiMonitor is the #5 ranked solution in top Digital Experience Monitoring (DEM) solutions, #7 ranked solution in top IT Alerting and Incident Management solutions, #14 ranked solution in best Network Monitoring Tools, and #15 ranked solution in Infrastructure Monitoring tools. PeerSpot users give FortiMonitor an average rating of 8.4 out of 10. FortiMonitor is most commonly compared to Zabbix: FortiMonitor vs Zabbix. FortiMonitor is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
Buyer's Guide
Digital Experience Monitoring (DEM)
August 2025
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Helped 866,218 peers since 2012

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FortiMonitor mindshare

Product category:
Digital Experience Monitoring (DEM)
As of August 2025, the mindshare of FortiMonitor in the Digital Experience Monitoring (DEM) category stands at 2.3%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
FortiMonitor2.3%
Nexthink24.3%
SysTrack13.6%
Other59.8%
Digital Experience Monitoring (DEM)
 
 
Key learnings from peers

Valuable Features

FortiMonitor's most valuable features include user monitoring, integration with Fortinet FortiGate, and centralized management. It offers dual-factor authentication, informative dashboards, and real-time alerts. Its ability to monitor network traffic, automate processes, and schedule backups enhances system management. UniMas supports mass configuration. Its alert system sends notifications via SMS, and emails are circulated to inform technical teams of network activities. The cloud-based operation is essential for redundancy and proactive issue detection, minimizing manual intervention.
  • "Fortinet's customer support is very good."
  • "Overall, I would recommend FortiMonitor to others."
  • "FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

Room for Improvement

FortiMonitor could benefit from improved compatibility with Linux, enhanced reporting features, a streamlined setup process, and a more intuitive dashboard. Users find the alert system needs refinement and suggest better customization options for the UI. There are also calls for credential management, enhanced security monitoring, and support for monitoring multiple network brands. Additionally, users imply the price in certain regions could be more competitive and upgrading to new firmware versions sometimes causes corruption issues.
  • "FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
  • "FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
  • "Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

Pricing

FortiMonitor pricing is competitive with an annual rate of approximately $200 for 225 users. Users report scalable functionality may incur additional costs. Licensing is cost-effective, though some find the pricing high, noting expenses related to procurement, installation, and licensing. Discounts are possible for large customer bases. Compared to competitors like Palo Alto, FortiMonitor is often considered cheaper, despite requiring an annual or tri-annual subscription. Some regions find the pricing model high, yet still manageable.
  • "The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
  • "Compared to other solutions, FortiMonitor is a very expensive solution."
  • "FortiMonitor's price is very high."

Popular Use Cases

FortiMonitor serves multiple uses, focusing on end-user monitoring, high-level up/down tracking, and proactive management. It integrates with Fortinet cloud, capturing logs and monitoring environments like FortiGate. Users focused on memory usage, network security, traffic flow, and infrastructure efficiency leverage customizable dashboards. Polling enables device discovery, while templates streamline SNMP metrics across various vendors. It aids in bandwidth checks, configures security, tracks harmful activity, and alerts on potential hardware issues in busy environments.

Service and Support

FortiMonitor's customer service is generally regarded as helpful. Users find the support team knowledgeable, though there are mentions of inadequate staffing for specialized requests leading to delays. Ratings vary from seven to ten out of ten, indicating mixed experiences. Many appreciate the availability of local support and extended warranty for added confidence. Numerous resources like documents and video guides enhance support, with quick resolution of issues when contacted multiple times.

Deployment

FortiMonitor's initial setup is generally straightforward, requiring minimal complexity with good documentation support. The process may vary depending on the environment, such as on-premises or AWS, and takes about a day. Some find it easy, while others note it's time-consuming or tricky with complex networks. At least two individuals are generally needed, typically completing the task within a few hours to weeks, based on network intricacies.

Scalability

FortiMonitor offers effective scalability, suitable for entities of varying sizes. Users deploy high numbers monthly and find it easy to expand. Various components can be deployed regionally, ensuring redundancy. Some note that additional costs are involved for enhanced scaling. It does fit well into complex networks but is more suited for Fortinet-to-Fortinet scenarios. Users generally rate its scalability highly, praising its ability to meet current demands.

Stability

FortiMonitor is often perceived as stable, frequently rated between six and ten out of ten. Users occasionally encounter issues, but vendor support efficiently addresses them. Stability remains high unless external factors like carrier network outages occur. Interface monitoring requires specific configuration for activation. Frequent positive remarks highlight FortiMonitor’s capability to effectively monitor networks and quickly pinpoint service provider-related issues. Its integration with tools like Corinator SolarWinds is seamless, ensuring reliability and high usage among users.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Digital Experience Monitoring (DEM) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business86
Midsize Enterprise53
Large Enterprise162
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
5%
Insurance Company
4%
Financial Services Firm
4%
Educational Organization
4%
Non Profit
4%
Hospitality Company
4%
Construction Company
4%
Comms Service Provider
4%
Performing Arts
3%
Recreational Facilities/Services Company
3%
Outsourcing Company
3%
University
3%
Real Estate/Law Firm
3%
Legal Firm
2%
Government
2%
Consumer Goods Company
1%
Media Company
1%
Wholesaler/Distributor
1%
Energy/Utilities Company
1%
Logistics Company
1%
Transportation Company
1%

Compare FortiMonitor with alternative products

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Learn more about FortiMonitor

FortiMonitor was previously known as Panopta.

FortiMonitor customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Related questions

  • 7
What are the best digital experience monitoring tools?
  • 4
When evaluating Digital Experience Monitoring, what aspect do you think is the most important to look for?
  • 10
Why is digital experience monitoring important?
  • 8
Why is DEM - Digital Experience Monitoring important for companies?

Product Categories

Product Categories
Digital Experience Monitoring (DEM)
Network Monitoring Software
IT Infrastructure Monitoring
IT Alerting and Incident Management

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FortiMonitor Reviews Summary
Author infoRatingReview Summary
Network Engineer III at a energy/utilities company with 1,001-5,000 employees4.5I manage our networks using FortiManager to oversee various devices across multiple farms and networks. We appreciate its detailed dashboard and alerting capabilities. Though we are a version behind, we plan to update soon. Previously, we used Cisco products.
Works at a consultancy with 11-50 employees5.0I use FortiMonitor for network security monitoring and traffic tracking. Its valuable alerting system keeps our team informed about activities, aiding in email security. Although improvements could include AI features, it's essential for detecting harmful activities like hacking.
Tecnical manager at Watronix Information Technology Ltd4.0I primarily use FortiMonitor for security and WAN configuration with Fortinet. Its intuitive dashboard offers real-time monitoring and simplifies complex network management, though it could improve for smaller workloads, as it suits large-scale deployments more effectively.
Commercial Manager at IT-Experience4.5I use FortiMonitor to oversee customer infrastructure, monitoring operations and bandwidth to ensure optimal configurations. Its robust redundancy and proactive alerting features are valuable. However, I wish it could also provide visibility for other brands in multi-brand networks.
Consultant at a tech vendor with 10,001+ employees3.5I use FortiMonitor to efficiently manage and configure devices with features like agents, integration with tools like Power BI, and flexible dashboards. While cost-effective, it needs improvements in visualization and support for legacy devices could be better.
Product Director at a comms service provider with 1,001-5,000 employees4.0No summary available
IT Manager at PTECH4.5I use FortiMonitor in my company primarily for its alarm feature, which alerts users via SMS if there's a security breach. While valuable, its high price in Vietnam is a concern. I may reconsider using it due to customer demand.
Senior System Engineer at Omgea Exim Ltd4.0FortiMonitor is customizable for admins, offering real-time traffic and hardware health insights, essential in a telco environment. Valuable features include integration with Netgear and NOC, though improvements in UI customization and credential management are needed. Migration ease surpasses alternatives like Nagios.