Patching tasks have become efficient and automated, saving significant time
What is our primary use case?
The primary use case for Ivanti Neurons for Patch Management is patching both servers and computers. I am using it for security control and batch management.
What is most valuable?
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date. Additionally, everything is automated for both computers and servers, which results in significant time savings.
What needs improvement?
Reporting needs improvement. It is not very useful and lacks depth. Another area that needs enhancement is the integration with proxies, as better integration would be beneficial. Also, the history of patching is missing from the solution, making it a challenge.
For how long have I used the solution?
I have been using Ivanti Neurons for Patch Management since 2018.
What was my experience with deployment of the solution?
Deployment was straightforward and took approximately half a day.
What do I think about the stability of the solution?
I have not faced any issues regarding the stability of the solution.
What do I think about the scalability of the solution?
The solution is scalable for my environment. I would rate the scalability as nine out of ten.
How are customer service and support?
Technical support provides feedback, but it sometimes takes a long time to answer questions. They should provide a faster response. I would rate the support as six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before using Ivanti Neurons for Patch Management, I only used Microsoft solution.
How was the initial setup?
The initial setup is relatively easy, though there were some difficulties with the last version.
What was our ROI?
I have seen a lot of gains in terms of time savings.
What's my experience with pricing, setup cost, and licensing?
The price for this solution seems to be reasonable for my company.
Which other solutions did I evaluate?
Apart from Ivanti, I have evaluated other solutions, but no specifics are mentioned.
What other advice do I have?
I recommend using Ivanti Neurons for Patch Management as it is easy to put in place and use. I would give the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
