LEAPWORK delivers a robust test automation platform designed to simplify complex testing processes for enterprises. Its no-code interface enables teams to automate tasks efficiently without deep technical knowledge, significantly enhancing productivity and reducing time to market.
| Product | Mindshare (%) |
|---|---|
| LEAPWORK | 1.7% |
| Tricentis Tosca | 11.0% |
| OpenText Functional Testing | 7.0% |
| Other | 80.3% |
LEAPWORK stands out with its intuitive no-code platform that democratizes automation, making it accessible for teams regardless of their coding expertise. It supports a variety of testing demands, from simple to intricate workflows, ensuring seamless integration across different technologies and environments. This platform is designed to accelerate testing agility and minimize operational costs through its adaptable architecture and comprehensive features.
What are LEAPWORK's most important features?LEAPWORK finds applications across various industries, including finance, healthcare, and retail, providing tailored solutions to meet industry-specific challenges. In finance, it assists in regulatory compliance testing and secure transaction handling. Healthcare professionals utilize it to ensure system integrations for patient management, while in retail, it's used to streamline e-commerce operations and customer interaction processes.
Samutec
| Author info | Rating | Review Summary |
|---|---|---|
| Test Associate & Manager at IGT Solutions | 3.5 | As partners with LEAPWORK, we use it for end-to-end automation of server and web-based applications. Its user-friendly, low-code/no-code interface and deployment options offer a good ROI, although initial key management could be improved. |
| Software Development Team Lead at a engineering company with 51-200 employees | 4.0 | I value LEAPWORK's no-code approach and developer cost savings for testing old apps. Yet, its high expense and weak Azure DevOps reporting prompted me to choose a more affordable solution, despite its strong ROI. |
| Founder and Chief Technologist at Spider Technologies | 4.0 | I use Leapwork for automated testing, finding it robust and effective at replacing manual work. My main dislikes are the anti-cloud agent deployment on user laptops and its steep learning curve, though helpful expert bootcamps assist with initial adoption. |
We are partners with the product. We use it for end-to-end automation. We can automate server-based and web-based applications. We can also do continuous integration and continuous delivery.
It is a low-code/no-code automation tool. The UI is user-friendly. It supports web-based and browser-based applications. It is available on the cloud and on-premises.
Whenever we install the product, we need an initial key. If we lose the initial key, contacting support and getting the tool working is very difficult.
I have been using the solution for two years.
The tool is quite stable. I rate the stability an eight out of ten.
The tool is scalable. I rate the scalability an eight out of ten.
Support is good.
Positive
Earlier, our client was using Selenium and UFT to automate web-based applications. Now that they are using LEAPWORK, they do not need any skilled resources.
The initial setup is difficult. Once the initial setup is done, it is very easy. I rate the ease of setup a seven out of ten.
We can achieve a good ROI on the product. With the help of the tool, we can do work that requires 100 resources, with 10 to 15 resources. Our clients save money on hiring skilled resources.
Ten licenses cost around $100,000. The product is not cheap. I rate the pricing a seven out of ten.
When we go for POC, we learn about the tool’s advantages and disadvantages. We have got a few projects using this solution. Overall, I rate the product a seven out of ten.
We use this solution to complete test cases against the green screen and a 30 year old application.
The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer.
This solution could be improved by offering better reporting related to the integration into Azure DevOps.
The pricing for this solution could also be improved.
The customer support team are very knowledgeable.
Neutral
The initial setup is mostly straightforward. There was some complexity as we needed to make sure that the appropriate security was in place.
Anyone can use LEAPWORK because it is a no code solution that removes the need for a developer. Developer resources are always expensive and this is where we see the most ROI.
Licensing is expensive.
If it is a business critical environment that needs to be up 99.999% of the time, LEAPWORK is the solution to go with because the ROI on it is good. We ended up using SmartBear because of how expensive LEAPWORK is.
I would rate this solution an eight out of ten.
We are using it for testing, and it has provided automated testing for us. We have done a kind of demo on Leapwork, but we are not yet using it in production. We are thinking about using it as a process engine for certain things, but we haven't yet done it.
It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data.
The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process.
It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do.
I have been using this solution for about four months.
Its stability is fine in terms of how the product performs and whether it fails, etc. I don't know of any failures. We have an offshore team, and they're doing some of the work with it. So far, nobody has highlighted any issues to me. It is a testing tool. So, it is not necessarily a part of the production tools where if it fails, we have a major impact.
It is a testing tool, so there is no real scalability. We've got a limited number of licenses, and we're not trying to scale this to a million people. We've got five people on it. That's probably where it's going to stay for some time.
As far as I know, we have not had to call their tech support. In the beginning, when you become a customer, they do have a kind of boot camp. They hook you up with an expert who helps you create your first few workflows. They provide some high-level ad hoc training.
There are two parts to the setup. One is the logical setup where we've got people, and they're going to start creating workflows, etc. Another one is the physical setup where you have to deploy agents on people's machines, which is a kind of anti-cloud. I guess that's how they're controlling who accesses the system, but it is not user-friendly. Why do I have to deploy agents on people's machines in order to do something in the cloud? So, that's a negative from that standpoint.
We got a deal on it for the first year. We're paying $8,000.
As a testing tool, it is great. It does exactly what we need it to do, and it is very robust in the number of features that you could support for testing. Of course, everybody's use cases are different. You might just have a play-and-record kind of session, or you might have one where you're data-driven. This seems to support all of that, and from that side, it is a good product.
We are not using all the capabilities of the tool. We would need additional instruction for some of the higher-level functions, but as a testing tool, I would rate Leapwork an eight out of ten.
