Microsoft Purview eDiscovery offers users automatic content logging, tagging, and comprehensive search capabilities across platforms like Exchange, SharePoint, and OneDrive. Its machine learning and global regulatory compliance features are essential, along with data protection, native integration, and data connectivity. Users benefit from its multi-cloud abilities, mobile compatibility, and streamlined search, enabling efficient data retrieval, improved visibility, and compliance with international standards, while saving time and accommodating limited user information.
- "The return on investment is saving the equivalent of one or two full-time IT department employees and a few hours per week for legal staff."
- "Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
- "The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."
Microsoft Purview eDiscovery faces several issues. Users experience gaps in functionality compared to industry-specific tools. Speed, tagging, and query language need enhancements. Frequent updates cause workflow disruptions, complicating user adaptation. Pricing concerns arise, and expanded platform compatibility is desired. Critical functions are often restricted to higher-tier licenses, limiting options for some users. Sorting, filtering, and user interface lack intuitiveness. Enhanced feature availability for lower-tier subscribers and improvements in data capture are also needed.
- "The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."
- "The query language can be time-consuming to figure out if you don't know it initially."
- "The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."
