N-able Take Control Reviews

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system.

Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.

We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.

Take Control is stable. You install a technician utility on the machines, and the Anywhere client needs to be deployed on any devices you want to control. It's an Amazon Web Services app that runs in the cloud. 

Take Control is extremely scalable. In my last job, we had it on around 16,000 devices.

Take Control is built into N-central as one of the remote connectivity options, but it is also a paid service you can have separately for remote connectivity to machines. We use it alongside RMM.

It's bundled with N-central, but there's a separate option if you only want Take Control.

I rate N-able Take Control nine out of 10. I can't say enough good things about it. It's a tool I use daily. It covers you for HIPAA and PCI certification. 

There are multiple Take Controls, but I am using N-able Take Control as part of my dashboard. I don't use it in remote access to repair.

N-able Take Control has saved me a lot of time driving back and forth to the customer's site. I do not need to do this by using the solution.

The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made.

The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well.

I have been using N-able Take Control for approximately two years.

N-able Take Control is stable. I probably had a little over 100 customers using it, and now, we've reduced that number down because I'm trying to reduce my monthly charges.

I've used many different remote accesses solutions, and N-able Take Control seems to be one of the cleanest to use. I have been working remotely for hours and hours without having any issues.

I have found N-able Take Control to be scalable.

We have had approximately 100 people using the solution.

I have previously used other similar solutions.

N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now.

The customer doesn't understand the extra charges. There are times when you pay for it because you're going to know it's going to save you money in the long run.

There is a lot of capability in N-able Take Control that I'm not using.

I rate N-able Take Control a nine out of ten.