N-able Take Control vs TeamViewer comparison

N-able and TeamViewer are both solutions in the Remote Access category. N-able is ranked #31, while TeamViewer is ranked #3 with an average rating of 8.4. N-able holds a 0.7% mindshare in VUS, compared to TeamViewer’s 12.2% mindshare. Additionally, 100% of N-able users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

TeamViewer and N-able Take Control compete in the remote support tools category. N-able Take Control appears to have the upper hand due to its focus on cost-effectiveness, security, and user satisfaction.

Features: TeamViewer offers robust remote control, session recording, and comprehensive device support. N-able Take Control provides robust security, seamless connection speed, and extensive monitoring tools.

Room for Improvement: TeamViewer faces feedback on performance lags, high licensing costs, and overall responsiveness. N-able Take Control needs better mobile interfaces, a more intuitive setup process, and enhanced user experience for long-term use.

Ease of Deployment and Customer Service: TeamViewer is recognized for simplified deployment and extensive support resources. N-able Take Control offers straightforward deployment and is commended for responsive customer service, resulting in higher user satisfaction.

Pricing and ROI: TeamViewer has a higher setup cost which is offset by a comprehensive feature set, but the initial investment is considered steep. N-able Take Control presents a more attractive price point and positive ROI, appealing to budget-conscious buyers.

To learn more, read our detailed N-able Take Control vs. TeamViewer Report (Updated: March 2025).

Buyer's Guide

N-able Take Control vs. TeamViewer

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of N-able Take Control is 0.7%, up from 0.7% compared to the previous year. The mindshare of TeamViewer is 12.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"I am easily able to manage devices and assets, especially laptops and desktops."

"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

"Intune's most valuable feature is its centralized management capability."

"The system itself is great."

"The management control feature is the most valuable."

"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

"In terms of technical support, you will get an immediate response."

More Microsoft Intune pros

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."

"The most valuable features of I use TeamViewer are the ease of access and frequent updates."

"It is a scalable product."

"The document control is quite good."

"Getting started with TeamViewer was easy, with a very straightforward usage"

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

More TeamViewer pros

Cons

"One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system."

"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."

"The time we have to wait to deploy policies has room for improvement."

"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."

"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."

"There can be more logs. I do not have any other requirements."

"There are items that require improvements. One is the controls from iOS."

More Microsoft Intune cons

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"The business interface is clunky and not well-documented."

"Some of the additional features, like the meeting stuff, is making it too cluttered."

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."

"TeamViewer is expensive, and you get a limited number of connections for your money."

"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."

"The file transfer functionality crashes sometimes."

More TeamViewer cons

Pricing and Cost Advice

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"It's affordable for the protection it gives. There are no additional costs."

"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

More Microsoft Intune pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

"There is a free and paid version of this solution. I am currently using the free version."

"We're using the free version. We do not pay any licensing fees."

"We have a permanent license and the price is reasonable."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"There is no license needed to use TeamViewer."

"It would be nice if it is cheaper."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

24%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Comms Service Provider

13%

University

Real Estate/Law Firm

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

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The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

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Comparisons

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Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

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Dameware Remote Support vs N-able Take Control

Compared 28% of the time

Microsoft Remote Desktop Services vs N-able Take Control

Compared 23% of the time

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TeamViewer Tensor vs TeamViewer

Compared 45% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 12% of the time

ISL Online vs TeamViewer

Compared 5% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

GoTo Resolve vs TeamViewer

Compared 2% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

March 2025

Download N-able Take Control product report

Buyer's Guide

TeamViewer

March 2025

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Whether your clients are working from home, in the office, or on the go—they need you. N‑able^™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

Connect to devices in eight seconds or less on average.
Troubleshoot issues with device information and specs at your fingertips.
Configure and customize Take Control for your business using the admin dashboard.
Keep data and clients safe with sophisticated encryption and multifactor authentication.
Quickly connect to new devices and users using a simple PIN.

N-able

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Bainbridge Technology Solutions, NKIT Systems

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

N-able Take Control vs. TeamViewer

March 2025

Free Report: N-able Take Control vs. TeamViewer

Find out what your peers are saying about N-able Take Control vs. TeamViewer and other solutions. Updated: March 2025.

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