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N-able Take Control vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
N-able Take Control
Ranking in Remote Access
24th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of N-able Take Control is 2.3%, up from 1.1% compared to the previous year. The mindshare of TeamViewer is 8.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.1%
Microsoft Intune4.6%
N-able Take Control2.3%
Other85.0%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Brian Hershey - PeerSpot reviewer
Platform Manager at a outsourcing company with 11-50 employees
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune helps the organization manage access to its internal apps, data, and resources."
"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."
"Microsoft Intune is cost-effective and easy to use, so I can recommend it."
"What I have found most useful in Microsoft Intune is creating an environment where customers or clients need someone to work immediately with an out-of-box experience."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."
"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."
"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"N-able Take Control has saved me a lot of time driving back and forth to the customer's site."
"TeamViewer is very easy to set up, use, and instruct others to get running, which is great for support."
"It’s so great for when you need to provide remote support, allowing us to troubleshoot in real-time, with good configuration and structure, easy installation, strong stability, good scalability, and it isn’t expensive at all."
"Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers."
"Quicker and easier to connect to our customers’ PCs to resolve software issues."
"I have never had to contact customer support for any connection issues."
"I use TeamViewer to connect to other workstations, Mac, or PC without a VPN connection."
"In my opinion, it's the best remote access product on the market."
"Remote desktop sharing is one valuable feature of the solution."
 

Cons

"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"It would be helpful if there was proactive remediation."
"Microsoft Intune can be improved with faster policy synchronization, more intuitive troubleshooting tools, enhanced reporting and analytics, and simplified management for complex and hybrid environments, along with better third-party integration support and more granular administrative controls for enterprise-scale deployments."
"Microsoft Intune fails a lot when it comes to device compliance."
"You can have a bad day where 80% of the enrollments failed. The next day it's running with the same devices without any changes, and you don't know why."
"Microsoft Copilot in Microsoft Intune is absolutely useless for protecting my environment."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The product could be less expensive."
"The installation and the update agent could improve."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"The performance could always be better."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
 

Pricing and Cost Advice

"Microsoft Intune is expensive."
"Microsoft Intune is included in the E5 license at no additional cost."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"The price for Intune is fair."
"Its pricing seems reasonable."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The pricing is competitive, but it is not cheap."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
"We use the free version of TeamViewer."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
"The pricing is a little bit on the higher side."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"TeamViewer is $600 or $700 per port per year..."
"It would be nice if it is cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Comms Service Provider
21%
Construction Company
18%
Financial Services Firm
14%
Computer Software Company
5%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

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Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bainbridge Technology Solutions, NKIT Systems
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about N-able Take Control vs. TeamViewer and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.