LogMeIn Rescue vs N-able Take Control comparison

GoTo and N-able are both solutions in the Remote Access category. GoTo is ranked #13 with an average rating of 9.0, while N-able is ranked #28. GoTo holds a 1.9% mindshare in VUS, compared to N-able’s 0.8% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

N-able Take Control and LogMeIn Rescue are both robust remote support tools with distinct strengths. N-able Take Control seems to have the upper hand in pricing and support, while LogMeIn Rescue is highly praised for its extensive features, justifying its higher price.

Features: N-able Take Control is known for ease of use, fast connections, and comprehensive reporting capabilities. LogMeIn Rescue is valued for advanced security measures, multi-platform support, and robust customization options. LogMeIn Rescue stands out due to its broader feature set.

Room for Improvement: Users suggest N-able Take Control could enhance mobile support, integrate better with other software, and improve user interface. For LogMeIn Rescue, users wish for reduced pricing, simpler setup process, and more cost-effective plans. LogMeIn Rescue’s cost is the primary concern.

Ease of Deployment and Customer Service: N-able Take Control is quick to deploy with responsive customer service. LogMeIn Rescue, while requiring more intricate setup, provides extensive deployment options and reliable support. The more straightforward deployment of N-able Take Control gives it an edge.

Pricing and ROI: N-able Take Control attracts with affordable pricing and solid ROI, especially for smaller businesses. LogMeIn Rescue, although more expensive, delivers good ROI through rich features and flexibility. The lower cost of N-able Take Control makes it appealing, but LogMeIn Rescue’s ROI remains compelling due to added functionalities.

To learn more, read our detailed LogMeIn Rescue vs. N-able Take Control Report (Updated: June 2025).

Buyer's Guide

LogMeIn Rescue vs. N-able Take Control

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of LogMeIn Rescue is 1.9%, down from 2.4% compared to the previous year. The mindshare of N-able Take Control is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."

"I like the group policy management feature, which performs application monitoring and device enrollment."

"The system itself is great."

"Autopilot is the most valuable feature."

"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."

"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."

"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."

"The ability to deploy patches and automate software deployments to end-user devices is very useful."

More Microsoft Intune pros

"LogMeIn is a remote tool that I use for remote solutions."

"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."

"The initial setup is easy. If you want the desktop program, you just download and install it."

"The solution has been in the market for the past 20 years. For us, it is one of the best tools."

"I tried different software out there and LogMeIn Rescue has the best compatibility. Something else might work, but you have conflict with so many networks. LogMeIn has the best ratio of almost 99% connection. Whereas, with some other software, you are lucky if you get 80%."

"We are able to quickly and easily get clients connected to our triage techs which allows us to resolve issues much more quickly, and with little stress."

"I have technicians all over, and not everybody is an expert in all areas. They are able to bring other expertise from different locations with the click of a mouse. They can invite in other technicians, so I can have most of the technicians collaborate on the same question, and that’s really amazing."

"I will say 100% in five years, I do not think we have had to use technical support for anything."

More LogMeIn Rescue pros

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

Cons

"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."

"What would make this product better is adding more security policies and features in the next upgrade."

"Microsoft Intune's support for Mac devices is lacking and could be improved."

"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."

"Reporting needs improvement."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."

"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."

More Microsoft Intune cons

"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."

"They need to improve their technical support."

"The pricing, is a little on the high end but it's proven itself to be worth it for sure."

"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."

"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."

"The solution’s pricing could be improved."

"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."

"They need to combine computer and mobile end-user support to be a more streamlined experience."

More LogMeIn Rescue cons

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

Pricing and Cost Advice

"I am satisfied with the pricing."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."

"The pricing needs improvement."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

More Microsoft Intune pricing and cost advice

"Look at the different plans they have. Do not pay for a plan you do not need."

"It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself."

"The pricing is a little on the higher side, though."

"It's definitely worth the value."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"The rescue model is licensed by user."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

More LogMeIn Rescue pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Educational Organization

Manufacturing Company

17%

Computer Software Company

11%

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

19%

University

Real Estate/Law Firm

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about LogMeIn Rescue?

LogMeIn is a remote tool that I use for remote solutions.

See all answers

What is your experience regarding pricing and costs for LogMeIn Rescue?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

See all answers

What needs improvement with LogMeIn Rescue?

The solution’s pricing could be improved.

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

GoTo Resolve vs LogMeIn Rescue

Compared 23% of the time

TeamViewer vs LogMeIn Rescue

Compared 20% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 13% of the time

VNC Connect vs LogMeIn Rescue

Compared 8% of the time

Microsoft Remote Desktop Services vs LogMeIn Rescue

Compared 6% of the time

More LogMeIn Rescue Competitors

TeamViewer vs N-able Take Control

Compared 55% of the time

Dameware Remote Support vs N-able Take Control

Compared 29% of the time

GoTo Resolve vs N-able Take Control

Compared 16% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Rescue

June 2025

Download LogMeIn Rescue product report

Buyer's Guide

Remote Access

June 2025

Download N-able Take Control product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

GoTo

Whether your clients are working from home, in the office, or on the go—they need you. N‑able^™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

Connect to devices in eight seconds or less on average.
Troubleshoot issues with device information and specs at your fingertips.
Configure and customize Take Control for your business using the admin dashboard.
Keep data and clients safe with sophisticated encryption and multifactor authentication.
Quickly connect to new devices and users using a simple PIN.

N-able

Sample Customers

Mitchells and Buzzers, Callaway

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Bainbridge Technology Solutions, NKIT Systems

Buyer's Guide

LogMeIn Rescue vs. N-able Take Control

June 2025

Free Report: LogMeIn Rescue vs. N-able Take Control

Find out what your peers are saying about LogMeIn Rescue vs. N-able Take Control and other solutions. Updated: June 2025.

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