LogMeIn Rescue vs N-able Take Control comparison

GoTo and N-able are both solutions in the Remote Access category. GoTo is ranked #20, while N-able is ranked #26. GoTo holds a 2.3% mindshare in VUS, compared to N-able’s 2.0% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 100% of N-able users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

N-able Take Control and LogMeIn Rescue are both robust remote support tools with distinct strengths. N-able Take Control seems to have the upper hand in pricing and support, while LogMeIn Rescue is highly praised for its extensive features, justifying its higher price.

Features: N-able Take Control is known for ease of use, fast connections, and comprehensive reporting capabilities. LogMeIn Rescue is valued for advanced security measures, multi-platform support, and robust customization options. LogMeIn Rescue stands out due to its broader feature set.

Room for Improvement: Users suggest N-able Take Control could enhance mobile support, integrate better with other software, and improve user interface. For LogMeIn Rescue, users wish for reduced pricing, simpler setup process, and more cost-effective plans. LogMeIn Rescue’s cost is the primary concern.

Ease of Deployment and Customer Service: N-able Take Control is quick to deploy with responsive customer service. LogMeIn Rescue, while requiring more intricate setup, provides extensive deployment options and reliable support. The more straightforward deployment of N-able Take Control gives it an edge.

Pricing and ROI: N-able Take Control attracts with affordable pricing and solid ROI, especially for smaller businesses. LogMeIn Rescue, although more expensive, delivers good ROI through rich features and flexibility. The lower cost of N-able Take Control makes it appealing, but LogMeIn Rescue’s ROI remains compelling due to added functionalities.

To learn more, read our detailed LogMeIn Rescue vs. N-able Take Control Report (Updated: June 2026).

Buyer's Guide

LogMeIn Rescue vs. N-able Take Control

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of LogMeIn Rescue is 2.3%, up from 2.1% compared to the previous year. The mindshare of N-able Take Control is 2.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.3%
LogMeIn Rescue	2.3%
N-able Take Control	2.0%
Other	89.4%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"By using Microsoft Intune, I can control my Outlook on my phone, and whenever I try to open any file attachment, it will be more secure."

"Overall, the user experience of Microsoft Intune is excellent, the software is installed in the background and the user will not feel any disruption, and it is a comprehensive solution because it is integrated with Microsoft's other products."

"Maturity makes it a stable product."

"Microsoft Intune is a scalable, secure, and cost-effective endpoint management solution that aligns with modern workplace needs."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."

"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."

"On the cloud, you can manage everything; you can push policies, maintain patches, and maintain security because everything interacts on the cloud and a VPN is not required."

More Microsoft Intune pros

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"I am a one man support show, so it gives flexibility to be in more than one place at a time, and I could be working at seven people's desks from one location, which is pretty useful and helpful."

"The solution has been in the market for the past 20 years. For us, it is one of the best tools."

"It will save them a ton of man-hours and downtime if they invest in this software, because again, it's very easy to use, it's very efficient."

"The initial setup is easy. If you want the desktop program, you just download and install it."

"The vendor's reliability provides me with peace of mind. Over the 10-plus years, we've literally had no issues with it going down or with it causing any problems or causing issues when our end-users are trying to get access to it."

"For people whose computers we maintain, we can have those computers on file. Without having somebody to invite us, we can actually log in automatically, and that’s unlimited."

"Being able to reboot computers into safe mode, when needed. That has come in handy in regards to IT troubleshooting."

More LogMeIn Rescue pros

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

"N-able Take Control has saved me a lot of time driving back and forth to the customer's site."

Cons

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."

"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."

"For improving Microsoft Intune, it sometimes feels laggy, taking some time to implement any policies on machines."

"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."

"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"The initial setup is a little bit complex."

"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."

More Microsoft Intune cons

"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products. LogMeIn has just never been able to come up to par there, and that would be a detractor. They've been talking about supporting mobile for 10-plus years, and I really haven't seen any improvement on that."

"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"

"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."

"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."

"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."

"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."

"The iPhone support has been the Achilles heel for the longest time, because all of my users are on iPhones."

"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost."

More LogMeIn Rescue cons

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

Pricing and Cost Advice

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"Microsoft Intune is available for individual purchase at a low per-device cost."

"Microsoft Intune's pricing is reasonable."

"The price for Intune is fair."

More Microsoft Intune pricing and cost advice

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"The pricing is a little on the higher side, though."

"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."

"Look at the different plans they have. Do not pay for a plan you do not need."

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"The pricing is worth the value."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

More LogMeIn Rescue pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Construction Company

17%

Manufacturing Company

Comms Service Provider

Computer Software Company

Comms Service Provider

20%

Construction Company

15%

Financial Services Firm

13%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

No data available

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

TeamViewer vs LogMeIn Rescue

Compared 17% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 10% of the time

GoTo Resolve vs LogMeIn Rescue

Compared 9% of the time

Devolutions Remote Desktop Manager vs LogMeIn Rescue

Compared 4% of the time

More LogMeIn Rescue Competitors

TeamViewer vs N-able Take Control

Compared 14% of the time

ScreenConnect vs N-able Take Control

Compared 11% of the time

Parallels Access vs N-able Take Control

Compared 10% of the time

VNC Connect vs N-able Take Control

Compared 9% of the time

Devolutions Remote Desktop Manager vs N-able Take Control

Compared 4% of the time

More N-able Take Control Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Rescue

June 2026

Download LogMeIn Rescue product report

Buyer's Guide

Remote Access

June 2026

Download N-able Take Control product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

LogMeIn Rescue offers remote IT support with features like remote access, unattended access, and file transfer, ensuring efficient problem-solving. Its compatibility with diverse systems makes it a valuable tool for IT professionals.

Renowned for its ease of use, speed, and broad compatibility, LogMeIn Rescue allows technicians to manage PCs through firewalls, view event logs, and offer live support unobtrusively. Its simplicity and reliability make it essential for remote IT support, although it faces challenges with mobile integration and system crashes, especially on Mac. Users have noticed outdated interfaces and limited iOS support, emphasizing a need for better iPad and iPhone functionality. Integration with other LogMeIn products is lacking, with frequent updates adding to user concerns.

What are LogMeIn Rescue's key features?

Remote Access: Enables secure connection to client systems for troubleshooting.
Unattended Access: Allows access without user intervention.
File Transfer: Facilitates easy exchange of files for resolution and updates.
Screen Sharing: Provides visual support by sharing client screens.
Safe Mode Reboot: Troubleshoots challenging issues in safe mode.

What benefits should users look for in LogMeIn Rescue reviews?

Ease of Use: Simplifies technical support processes.
Efficiency: Reduces time spent solving IT issues remotely.
Comprehensive Toolset: Offers a wide range of tools for IT management.
Reduced On-Site Visits: Minimizes the need for physical presence for support.

LogMeIn Rescue is widely implemented in IT support, manufacturing, and healthcare. Technicians remotely access workstations, servers, and mobile devices to troubleshoot, update, and provide training. This approach enhances efficiency and decreases the necessity for on-site visits, supporting immediate and routine tasks.

GoTo

N-able Take Control offers robust features for IT professionals needing remote access solutions, ensuring efficient and secure management of devices from anywhere. It's designed to be a reliable option for IT support teams looking to manage client systems effectively.

N-able Take Control allows IT professionals to remotely access client systems with ease, providing powerful tools for troubleshooting, diagnostics, and support. The platform emphasizes security and accessibility, addressing the needs of businesses aiming for efficient IT operations. With real-time performance and diverse integrations, N-able Take Control ensures a seamless experience for IT administrators needing streamlined workflows.

What are the key features of N-able Take Control?

Remote Access: Instant, secure access to client devices from anywhere.
Session Recording: Capture and save sessions for compliance and training.
System Monitoring: Real-time insights into device performance.
Customization: Tailor tools and scripts to specific business needs.
Integrations: Compatible with multiple platforms and services.

What benefits and ROI should users consider in reviews?

Improved Efficiency: Streamlines remote support tasks, saving time and resources.
Enhanced Security: Protects sensitive data during remote sessions.
Cost Savings: Reduces travel and overhead costs with remote capabilities.
User Satisfaction: Positive reviews for easy-to-use interface and reliable performance.

In industries like healthcare, finance, and education, N-able Take Control is implemented to manage remote workstations securely and efficiently. IT teams in these fields rely on its capabilities to ensure uninterrupted service delivery, maintaining privacy and operational standards while optimizing their technical resources.

N-able

Sample Customers

Mitchells and Buzzers, Callaway

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Bainbridge Technology Solutions, NKIT Systems

Buyer's Guide

LogMeIn Rescue vs. N-able Take Control

June 2026

Free Report: LogMeIn Rescue vs. N-able Take Control

Find out what your peers are saying about LogMeIn Rescue vs. N-able Take Control and other solutions. Updated: June 2026.

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