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LogMeIn Rescue vs N-able Take Control comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
LogMeIn Rescue
Ranking in Remote Access
24th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
N-able Take Control
Ranking in Remote Access
30th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of LogMeIn Rescue is 1.9%, down from 2.0% compared to the previous year. The mindshare of N-able Take Control is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
LogMeIn Rescue1.9%
N-able Take Control1.2%
Other87.6%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Aditya Chhibber - PeerSpot reviewer
Regional Partner Manager - India at To be determined Company
Easy setup and effective support
I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…
Brian Hershey - PeerSpot reviewer
Platform Manager at a outsourcing company with 11-50 employees
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune scales very effectively with our growing needs."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The best feature of Microsoft Intune is that it managed the endpoints."
"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."
"It works with different operating systems, I can connect to a PC or Mac."
"The time it takes to troubleshoot one of our users is cut significantly."
"​Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."
"I tried different software out there and LogMeIn Rescue has the best compatibility. Something else might work, but you have conflict with so many networks. LogMeIn has the best ratio of almost 99% connection. Whereas, with some other software, you are lucky if you get 80%."
"​The initial setup is easy. If you want the desktop program, you just download and install it."
"Instead of trying to walk-through a user on how to fix their computer, we just log in, do it, and move on to the next case."
"it's very easy to use, it's very efficient."
"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
 

Cons

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"Microsoft Intune needs to support out of the box Apple Managed Device and Apple Business Managed Device with zero-touch deployment capabilities, which is something competitors provide."
"The synchronization could be improved."
"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."
"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."
"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."
"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, ​it's always a problem."
"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."
"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products. LogMeIn has just never been able to come up to par there, and that would be a detractor. They've been talking about supporting mobile for 10-plus years, and I really haven't seen any improvement on that."
"​Network browsing and connecting on the LAN, because if you can't see the computers on your network​, what good is the product?"
"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
 

Pricing and Cost Advice

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."
"It is ​on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.​"
"Look at the different plans they have. Do not pay for a plan you do not need.​"
"The pricing is a little on the higher side, though.​"
"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."
"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."
"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."
"It's definitely worth the value."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
12%
Comms Service Provider
12%
University
10%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
No data available
 

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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.
Bainbridge Technology Solutions, NKIT Systems
Find out what your peers are saying about LogMeIn Rescue vs. N-able Take Control and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.