Oracle Business Intelligence Cloud Service Reviews

The main use cases revolve around analytics which helps us with configured reports for AP, AR, and General Ledger. We have created several reports in Oracle Business Intelligence Cloud Service as RPD, which we export and import into the OAC environment. We also work with OTBI reports for transactional data.

The features I find most useful in Oracle Business Intelligence Cloud Service include data visualization desktop for self-service reports. We can export using Excel and CSV files by dragging and dropping the columns to create reports.

The drag-and-drop interface in Oracle Business Intelligence Cloud Service helps create dashboards for non-technical users as it is easy to use. By dragging and dropping columns, it creates a tabular view by default. We can convert these into many graphs and views such as pivot tables and other interactive graphical representations.

I use self-service analytics in Oracle Business Intelligence Cloud Service.

As an expert, I can recommend that improvements could be made in Oracle Business Intelligence Cloud Service regarding cost. Compared to Power BI, it is significantly more expensive.

I think the price could be reduced by 20%, though I am not certain of the exact amount.

I have been working with these cloud services for more than four years.

In terms of ease of setup, it is easy to set up and not complex.

I have not faced any challenges or problems with Oracle Business Intelligence Cloud Service as of now.

It is very useful for advanced analytics.

The support provided by Oracle is very friendly, and we can get quick responses from them.

I would rate the support as eight out of ten.

Positive

I have worked with Power BI and Tableau before Oracle Business Intelligence Cloud Service. Compared to Power BI, Oracle Business Intelligence Cloud Service is more secure, and we can achieve anything with it.

I did not personally use a consultant, reseller, or integrator for the setup or deployment. Our admin team handles these responsibilities.

I really recommend Oracle Business Intelligence Cloud Service itself.

I recommend it because we can secure the data compared to other tools. We can connect with a self-service portal and create new reports easily without any basic knowledge of the tool itself.

Regarding machine learning effectiveness in Oracle Business Intelligence Cloud Service, I haven't worked with these features yet and need to explore them further.

Apart from the cost, everything is good with Oracle Business Intelligence Cloud Service compared to other tools, especially regarding security.

On a scale of 1-10, I rate Oracle Business Intelligence Cloud Service a 9.

We are using this intelligence for management reporting and analysis. We have certain KPIs and dashboards derived from Oracle Cloud Analytics. We also use OBIA for reporting and analytics with transactional data from our back office. It runs through our on-premise version, and we use it to report analysis purposes, create KPIs, dashboards, and more.

The most valuable features are user-friendly and self-service tools. Users can define their reports based on available data sets, with multiple dimensions and slide and dice data capabilities. 

No technical expertise is needed to generate reports once the data model and dimensions are configured. Users can easily create their reports and dashboards, enhancing the end-user experience.

In terms of data modeling, it could be simplified. Sometimes, it seems complicated. Also, the response time for data set refreshes could be faster to enhance the user experience.

In future releases, the visualization capabilities could be improved. Other tools on the market offer better visualization options. Oracle is working on it, but there's room for enhancement.

I've been working with all these Oracle solutions for almost more than 14 years.

So far, it looks stable for us. One other good thing is that the platform is software as a subscription, and Oracle regularly releases updates. They are quarterly and are fairly updated; they don't really introduce any new features without informing customers in advance about the upcoming releases.

So they're constantly improving it, and there is a regular upgrade. I'm like, "You know, you need to do a version upgrade and optimize. Maybe we do it once in three years or five years." But the cloud solution is where there are constant updates and ticketing releases every quarterly. So that's something which is very good. You don't have to wait for, you know, the version upgrades or something where the new features are expected only in the new version and whatever it is here. It is continuous development and also continuous releases of new features. That's something good in terms of their cloud solutions.

In terms of scalability, it's pretty good. It runs on a PaaS in the background and is scalable at will. We can increase processes and provision as needed. The billing is based on usage, similar to email credits. So we can scale it whenever necessary. There might be additional costs, but scalability is much faster.

We have had a good experience with technical support. It depends on the severity, but they generally provide support. We've escalated issues where account managers have been helpful in resolving them in a timely manner. 

There are also customer success managers assigned who assist with post-live support. If we need immediate help, we can reach out to them, and they can prioritize our requests. Overall, we've received a good response from the support teams.

Positive

Since the product was new, we engaged Oracle consulting services for the initial setup. They helped us bring up the system, and our team received hands-on training to take over ongoing support.

We engaged with a system integrator (SI). Oracle helped with the deployment through Oracle Consulting Services.

The initial deployment, including EPM and Oracle Cloud Analytics, was a one-year project. It was a fixed-scope project, along with EPM. EPM includes modules like budgeting and planning, consolidation, reporting, and more. Oracle Cloud Analytics, which is part of the scope, took close to a year for the initial setup and deployment.

I have Oracle E-Business Suite. Because if it's a suite, we'll have multiple modules, like financials, procurement, and SC ing. So what we are particularly using is under the financials modules that include general accounting, accounts payable, accounts receivable, and fixed assets. I use the financial accounting modules the most.

We also have some other products, such as Enterprise Performance Management, which is on a cloud-based application as a SaaS, software as a subscription. And we have also experienced OBIA, which is Oracle Business Intelligence and Analytics tool. 

These are the three products that we have used from our perspective.  

Overall, I would rate the solution a seven out of ten. There is room for improvement. 

Our company uses the solution for business intelligence and reporting.

We have all Oracle products and single identity access management for our OUD and ERP applications. We recently upgraded from Oracle Business Intelligence to Oracle Analytics Server. 

We are design specialists for ODA and business intelligence. Customers care about reports, design, models, and data from different sources. We take care of everything for customers including integrations or issues. 

For example, we handle report issues such as weird fonts, missing columns, and memory issues where customers cannot generate reports. When customers alert us, we open cases with Oracle and download logs or configurations so the support team can help us to resolve issues. 

We have 600 users who connect to our application to see their reports. All of our reports are integrated with our single sign-on application. A customer gives us their requirements and we grant them access to their custom report only. 

We run the solution on-premises. We don't have a cloud infrastructure but our servers have a special VM cloud. In the future, we might bring in Oracle cloud. 

The configuration, customization, and migration are very good.

It is easy to maintain the patch level for security and vulnerabilities. 

The solution effectively integrates with third-party products. 

The dashboard could be improved and include additional features. 

I have been using the solution for seven years. In my current company, I have been using the solution for two years. 

My main role is identity access management and the single sign-on application. I also handle business interagency from the admin side and EDQ record data integration from the admin and design sides. 

The solution is stable with no issues so I rate stability an eight out of ten. 

The solution is highly scalable so I rate scalability a ten out of ten. 

Technical support assists us all the time and has a good response time depending on the case or severity. 

For a severe issue, support helps us a lot and continues to coordinate until our issue is resolved. Severe issues are ranked as a three or four technical level.

Responses depend on the technical level, the questions asked, and what we discuss regarding the issue. The support person you get plays a role but overall the support team is excellent. 

Support is rated a eight out of ten. 

Positive

We use all Oracle products. We recently upgraded from Oracle Business Intelligence to Oracle Analytics Server.

The solution is easy to set up so I rate it an eight out of ten. 

We help customers with implementations and have two methods. 

For in place, we upgrade the repository and then upgrade the product binaries. 

For out place, we create a new setup, deploy the bar files, take the backup, and return it in the bar files. 

Depending on the package, deployments take three to four hours for on-premises and thirty minutes for the cloud. During installation, some OS level packages are required. If all binaries are in your hand, you can complete the business intelligency deployment which includes all integration, security, SSL certificates with configurations, and any custom certificates. We also set parameters during configuration. This might take some time because the business intelligency takes five to ten minutes to start or restart the server and any services. 

During deployment or as a part of ongoing maintenance, we apply security-level and bundle patches for customers. 

The solution's pricing is reasonable compared to other products. 

We have all Oracle products at the hardware and software levels. The solution is less expensive for us because it is provided as part of our bundle. 

The cost might be high if you have different products, vendors, or applications for your hardware or software. 

Pricing is rated a seven out of ten. 

I rate the solution an eight out of ten. 

My primary use case was producing reporting and analytics on other applications hosted in the Oracle Cloud.

This solution allowed us to consolidate information from the finance and supply chain systems into aggregate reporting, which had been very difficult to create in the past.

The most valuable feature is the ease of data acquisition, which makes it easy to find, ingest, and then report on data.

Some of the advanced analytics need work, and I believe there's an opportunity to improve or simplify the integration with data power users and data science users.

I have been using this solution for eighteen months.

This solution has high stability.

The scalability of this solution is high.

The quality of Oracle's support varies depending on the person you're dealing with.

The initial setup was straightforward - it was continuous implementation, and the initial process took about three months. 

There may be additional costs depending on the solution you choose.

This product provides a lot of value if you have committed to an Oracle Cloud platform as standard. I would rate this solution as seven out of ten.

It is the front end for an enterprise data warehouse for a retail organization. It is used by executives for KPI monitoring and by financial analysts for more detailed financial analytics. They are using it in the project management office for the project and program monitoring. 

Its ease of use and the ability to drill down into detail are the most valuable. Executive dashboarding features are the most commonly used ones. 

When looking at web-based BI or cloud-based BI vendors, there should be abilities for power users to build deep analysis. If they are not data science tools, they are not for power users. 

I have been using this solution for three years.

I didn't interact with them for this solution, but from a broader perspective, my experience with Oracle is that their tech support sits somewhere between low and fair. I deal with a lot of Oracle products, and tech support is not their strong suit.

Implementation was relatively straightforward, but getting it to work required a lot of movement of data and cleaning of data. For some of that effort, the tool wouldn't have mattered. It had to be done anyway. 

Oracle products are always going to be on the higher end of your price scale. You have to kind of accept that going in.

I would rate this solution a seven out of ten.