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Palo Alto Networks PA-Series Reviews

Vendor: Palo Alto Networks
4.3 out of 5
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What is Palo Alto Networks PA-Series?

Palo Alto Networks PA-Series is essential for firewall implementation, perimeter defense, securing infrastructure boundaries, web filtering, VPN, and threat prevention. Organizations deploy it for secure cloud connections, internet security, and managing network devices.

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Palo Alto Networks PA-Series is the #13 ranked solution in best firewalls. PeerSpot users give Palo Alto Networks PA-Series an average rating of 8.6 out of 10. Palo Alto Networks PA-Series is most commonly compared to Fortinet FortiGate: Palo Alto Networks PA-Series vs Fortinet FortiGate. Palo Alto Networks PA-Series is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
Palo Alto Networks PA-Series
August 2025
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Palo Alto Networks PA-Series mindshare

As of September 2025, the mindshare of Palo Alto Networks PA-Series in the Firewalls category stands at 0.8%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks PA-Series0.8%
Fortinet FortiGate20.1%
Netgate pfSense11.1%
Other68.0%
Firewalls

PeerResearch reports based on Palo Alto Networks PA-Series reviews

TypeTitleDate
CategoryFirewallsSep 11, 2025Download
ProductReviews, tips, and advice from real usersSep 11, 2025Download
ComparisonPalo Alto Networks PA-Series vs Fortinet FortiGateSep 11, 2025Download
ComparisonPalo Alto Networks PA-Series vs Netgate pfSenseSep 11, 2025Download
ComparisonPalo Alto Networks PA-Series vs OPNsenseSep 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.220.1%91%411 interviewsAdd to research
Netgate pfSense4.311.1%93%217 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Palo Alto Networks PA-Series excels in stability and ease of use. Notable features include App-ID, URL filtering, robust security controls, and integration with various systems. The GUI simplifies management, and comprehensive logging aids troubleshooting. WildFire, GlobalProtect VPN, and quick deployment enhance network protection. Its performance, customization, threat prevention, and application-based policy enforcement set it apart, with seamless integration and user-friendly monitoring tools that further strengthen its position as a leading firewall.
  • "The best features of the Palo Alto Networks PA-Series firewall include Global protector VPN workings, and content filtering is easy to manage and operate."
  • "The most valuable feature of Palo Alto Networks PA-Series is that it is highly customizable."
  • "I rate the stability as ten out of ten."

Room for Improvement

Palo Alto Networks PA-Series could enhance its user interface for better usability and simplify configuration processes. Support services need improvement, particularly regarding faster response times and problem resolution. The pricing model is often seen as expensive and could benefit from greater flexibility. There is a need for advanced threat detection and additional security features, especially for virtual environments. Frequent updates might be perceived as necessary but can be disruptive. Integrating artificial intelligence and an improved web application firewall feature would be beneficial.
  • "There are no AI integrations in the Palo Alto Networks PA-Series firewall. I would like to see something in the future, but as of now, it is not required."
  • "The initial setup of Palo Alto Networks PA-Series is very complicated."
  • "The support has been shaky. Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow. I expect faster response times."

ROI

Palo Alto Networks PA-Series delivers ROI by lowering profile costs and integrating advanced features typically found in separate security devices. Organizations save by not needing additional devices for updated security. Security can be managed at the application and user levels. Multiprocessing enhances performance, though some models can be slow. Benefits become noticeable within three to five years. The PA-Series is cost-effective over time, with some devices proving effective for nearly a decade.

Pricing

Enterprise buyers report that Palo Alto Networks PA-Series is generally perceived as expensive compared to competitors like Fortinet and Cisco. It offers licensing options bundled with essential features, which can lower costs by 40% compared to purchasing individual licenses. Entry-level models start around $1,300, while high-end models can reach several hundred thousand dollars. Although costly, many value the comprehensive support and reliable performance, often considering the investment worthwhile for enhanced security and advanced features.
  • "The solution's pricing is high compared to that of Cisco and Fortinet."
  • "With Palo Alto, even when you enable all the modules, it still provides the exact throughput they advertise."
  • "The pricing is fair."

Popular Use Cases

Palo Alto Networks PA-Series is primarily utilized for network protection, acting as a firewall to secure internet connections and infrastructure boundaries. It enables VPN connections, secures AWS environments, and provides features such as threat prevention, URL filtering, and application control. Organizations use it for perimeter defense, secure remote access, and to fulfill security compliance requirements in various environments, including cloud setups. Clients appreciate its user-friendly interface and efficient management capabilities.

Service and Support

Palo Alto Networks PA-Series customer service is generally well-regarded, with satisfactory assistance, yet some users experience slow connection and resolution times. Many appreciate the frequent training updates, quick responses, and effective handling of complex issues. Some highlight RMA cases getting resolved efficiently, rating support highly. Others express difficulty in reaching support, desiring faster responses. Mixed experiences with ticket handling, yet many satisfy with support and rate it highly.

Deployment

Palo Alto Networks PA-Series's initial setup varies in complexity. Some find it straightforward and quick, especially with prior experience or resources like their documentation. Others face challenges, noting a learning curve, particularly if migrating from other systems like Juniper. Many appreciate its user-friendly interface and free configuration tools but warn about complexity in certain network environments. Expertise and proper planning are crucial for a smoother process.

Scalability

Palo Alto Networks PA-Series receives varied feedback on its scalability. Users appreciate its high-end models for handling extensive demands and note the importance of choosing the right model. Its performance can sometimes require model upgrades, especially in dynamic environments. Several organizations find it effective for businesses of varying sizes, with some reporting limited scalability in certain models. Adoption levels vary, with some users highlighting ease of scalability through cloud deployment.

Stability

Palo Alto Networks PA-Series is described as highly stable, with most users rating its stability between 8 and 10 out of 10. Many report no issues over several years of use. Some mention frequent updates as a minor concern, yet it remains more stable than other firewalls. Reliability is emphasized through features like high availability. Some users suggest waiting for vetted releases for stability reassurance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Palo Alto Networks PA-Series Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise12
By reviewers
By visitors reading reviews
Company SizeCount
Small Business80
Midsize Enterprise41
Large Enterprise104
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
7%
Educational Organization
7%
Government
7%
University
6%
Healthcare Company
6%
Financial Services Firm
5%
Retailer
4%
Construction Company
4%
Performing Arts
4%
Insurance Company
4%
Non Profit
3%
Hospitality Company
2%
Outsourcing Company
2%
Legal Firm
2%
Media Company
2%
Real Estate/Law Firm
2%
Wholesaler/Distributor
1%
Non Tech Company
1%
Renewables & Environment Company
1%
Logistics Company
1%
Energy/Utilities Company
1%
Mining And Metals Company
1%

Compare Palo Alto Networks PA-Series with alternative products

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Learn more about Palo Alto Networks PA-Series

Companies trust Palo Alto Networks PA-Series to protect corporate networks from external threats, control traffic between networks, and meet regulatory compliance. Integrating well with applications, it offers centralized management and advanced security features such as IDS, IPS, and GlobalProtect. It ensures stable performance, application-based policy enforcement, and decryption of SSL traffic while providing efficient resource usage and comprehensive logging.

What are the key features?
  • Stability: Reliable performance for continuous protection.
  • App-ID: Application-based policy enforcement.
  • URL Filtering: Prevents access to malicious websites.
  • Security Controls: Comprehensive threat prevention mechanisms.
  • User-Friendly Interface: Simplifies management and operations.
  • Efficient Resource Usage: Optimized for minimal resource consumption.
  • Reporting: Detailed logs and analytics for better insights.
  • Antivirus: Protects against malware and viruses.
  • WildFire: Advanced threat prevention with machine learning AI.
  • Protocol Anomaly Detection: Identifies unusual network behavior.
  • SSL Decryption: Ensures secure traffic inspection.
  • Encryption: Safeguards sensitive data.
  • VPN Capabilities: Secure remote access for users.
  • Active Directory Integration: Streamlines user authentication.
  • Quality of Service (QoS): Manages network traffic efficiently.
What benefits should be evaluated?
  • Enhanced Security: Superior threat prevention and detection.
  • Centralized Management: Streamlined control of network devices.
  • Regulatory Compliance: Assists in meeting legal requirements.
  • Operational Efficiency: Reduced resource usage and downtime.
  • Comprehensive Reporting: Complete visibility into network activities.
  • Scalability: Adapts to growing network demands.
  • User Accessibility: Simplifies secure access for remote employees.

Palo Alto Networks PA-Series is implemented across industries like healthcare, finance, retail, and manufacturing. In healthcare, it ensures patient data protection and compliance with HIPAA. Financial institutions utilize it to secure transactions and meet regulatory standards. Retailers benefit from protecting customer information and securing online payments. Manufacturing companies deploy it to safeguard intellectual property and control plant floor operations.

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Product Categories
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Palo Alto Networks PA-Series Reviews Summary
Author infoRatingReview Summary
Asisstant Manager at Yaskawa America, Inc5.0As a user of the Palo Alto Networks PA-Series firewall, I appreciate its effective features like Global protector VPN and content filtering. Though it lacks AI integrations, I suggest adding logs monitoring in future updates. Overall, it's a reasonable solution.
Operations Specialist - MX Operations at Bank Alfalah Limited4.5I primarily connect partners and customers through VPNs using Palo Alto Networks PA-Series. Its standout feature is its strong Magic Quadrant positioning. Although I encountered issues with AWS cloud parameters, the return on investment has been consistently satisfactory.
Senior Network Engineer at Just In Time Group (Sri Lanka)I manage Palo Alto Networks PA-Series firewalls for various clients, appreciating their robust URL filtering and antivirus capabilities. While effective, they could enhance the web application firewall feature. Overall, clients find these firewalls cost-effective and beneficial for complex security needs.
IT Senior Network Security Engineer at a financial services firm with 1,001-5,000 employees4.5I use Palo Alto Networks PA-Series as a gateway for users and devices due to its powerful security engine and performance. However, it lacks wildcard security and built-in SD-WAN, features found in Fortinet.
Senior Network Security Engineer at a tech services company with 10,001+ employees4.0I use the Palo Alto Networks PA-Series primarily for desktop and cloud security, especially for ensuring regulatory compliance. Its deployment is 90% faster than competitors, though improvements in security testing and hardware resources are needed for full cloud migration.
Senior Network Engineer at a manufacturing company with 10,001+ employees4.0Palo Alto Networks PA-Series is user-friendly for firewall management with a secure application inspection and comprehensive logging system. However, the support system requires improvement, and enhancements are needed for IP and subnet reporting features.
Associate Process Manager at a computer software company with 5,001-10,000 employees4.0I provided support for various Palo Alto Networks firewalls, including the PA-Series. While frequent operating system updates enhance features, they also raise user concerns about stability, especially compared to competitors like Cisco, which updates less frequently.
Deputy senior network engineer at a manufacturing company with 201-500 employees4.0I use Palo Alto Networks PA-Series for our company's internet connection, ensuring safety with threat prevention and URL filtering. While the documentation is excellent, the slow web interface and integration complexities are drawbacks. We also use CrowdStrike for threat prevention.