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Netgate pfSense vs Palo Alto Networks PA-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
Sentiment score
6.5
Palo Alto Networks PA-Series offers cost-effective security solutions with advanced features, providing significant ROI within three to five years.
Compared to what we were doing with Sophos, it provides a great value financially and in terms of time savings.
Director of IT at a religious institution with 51-200 employees
I have seen a return on investment with cost savings after implementing Netgate pfSense, as other firewalls would cost me lakhs of rupees while pfSense is free.
Information Technology Infrastructure Manager at a tech services company with 11-50 employees
We have been saving by having a stable, well-known product.
Managing Director at a consultancy with 1-10 employees
The return on investment with this product is a hard question because security tends to be a cost center rather than a profit center.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series will be more reliable and will save money, time, and multiple resources.
Project Engineer at IT Solution
Palo Alto Networks PA-Series is definitely worth the investment a company is paying to use it.
Senior Network Security Engineer at UNITE HERE HEALTH
 

Customer Service

Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
Sentiment score
6.2
Palo Alto Networks PA-Series customer service is praised for knowledge but criticized for slower response times compared to Cisco.
When we're down, that's $8000 an hour on a $1500 firewall.
Chief information security officer at Center for Information Management, Inc.
The support is prompt and effective, making it well worth the investment.
Owner at GroupGates, LLC
Even when they're in the middle of deploying a new version, I've reached out and received a download link within five minutes.
Senior Network Engineer at a comms service provider with 1,001-5,000 employees
They're constantly following up after a case has been opened to ensure that it has been resolved properly.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Cisco TAC support comes within five to ten minutes on the call.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Scalability Issues

Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
Sentiment score
6.9
The PA-Series provides excellent scalability for enterprises, with virtual models offering adaptability for thousands of users and devices.
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
CIO and President at Aim High! Inc.
Netgate doesn't come anywhere close to the scalability that its competitors do.
Chief information security officer at Center for Information Management, Inc.
Due to the absence of a single pane of glass management feature, scaling out pfSense becomes quite challenging.
Technical Project Manager at a computer software company with 201-500 employees
If you talk about virtual firewall, it is easy to autoscale.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
The solution can handle more than ten thousand users in my organization.
Operations Specialist - MX Operations at Bank Alfalah Limited
There are no restrictions in scalability.
Asisstant Manager at Yaskawa America, Inc
 

Stability Issues

Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
Sentiment score
8.2
Palo Alto Networks PA-Series is praised for stability due to consistent updates, high availability, and reliable long-term operation.
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Workday Reporting & Analytics Lead at a tech vendor with 10,001+ employees
Otherwise, I've never seen one have a problem. It's just rock solid.
Chief information security officer at Center for Information Management, Inc.
It has been running for four years now without any issues.
Director Solutions Architecture and Business Development at Puma Cybersystems, Inc.
I am giving stability a rating of 10 out of 10 because since implementation, we have not observed any issues with Palo Alto Networks PA-Series related to version, vulnerabilities, or anything else.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
If the data plane hangs or gets stuck, then we can troubleshoot using the management plane.
Project Engineer at IT Solution
 

Room For Improvement

Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
Palo Alto Networks PA-Series faces high costs, complex setup, slow support, and demands for better integration, UI, and features.
I need to speak to someone immediately.
Owner at GroupGates, LLC
You could add AI for troubleshooting with Netgate pfSense because it will be easier for new engineers.
Network & Security Engineer at Arrow PC Network Pvt Ltd
I would like to have the ability to control all my devices from one place.
CIO and President at Aim High! Inc.
You can buy cheaper products, but I believe in the value they're giving us.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
IT Coordinator at CSA Makati
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
Asisstant Manager at Yaskawa America, Inc
 

Setup Cost

Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
Palo Alto Networks PA-Series provides high-end security and support valued by enterprises, despite its higher price compared to competitors.
The cost of the 3500 was closer to $4,000.
CIO and President at Aim High! Inc.
I don't always seek the cheapest or most expensive option but rather the best value for my investment.
IT Supervisor at a consumer goods company with 11-50 employees
The total cost of ownership is very low.
Technical Project Manager at a computer software company with 201-500 employees
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
Operations Specialist - MX Operations at Bank Alfalah Limited
The price of Palo Alto Networks PA-Series is expensive.
IT Coordinator at CSA Makati
Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
Project Engineer at IT Solution
 

Valuable Features

Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
Palo Alto Networks PA-Series offers advanced security features and simplified management for organizations prioritizing data security and flexibility.
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
Senior Network Administrator at Elite Computers
We have multiple VLANs, and with assistance, it was easy to get everything set up and running in our organization the way we needed it to.
Director of IT at a religious institution with 51-200 employees
We had downtime before pfSense. We've never gone down using the solution.
Head of IT at a tech services company with 11-50 employees
Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series has multiple security features, including antivirus, IPS, and behavior-based analysis.
Project Engineer at IT Solution
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Categories and Ranking

Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
Palo Alto Networks PA-Series
Ranking in Firewalls
18th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Netgate pfSense is 7.4%, down from 11.4% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Netgate pfSense7.4%
Palo Alto Networks PA-Series1.1%
Other91.5%
Firewalls
 

Featured Reviews

JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Rohit Ghorpade - PeerSpot reviewer
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Identity-based perimeter control has improved security and supports reliable remote access
Currently, we are working with vendors such as Palo Alto Networks PA-Series, Cisco, Check Point, and Citrix. Palo Alto Networks PA-Series is a better firewall. Deep packet inspection and threat prevention basically comply with whatever traffic is incoming and outgoing through the firewall. I do not think anything improvement is required. The thing is that Palo Alto Networks PA-Series works mostly on a license-based model. If you want to utilize any feature, you have to purchase the license. For example, URL filtering requires a license purchase. It simplifies the implementation because LDAP server profile can be integrated. Basically, that simplifies the implementation of access rule or security policy.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
9%
Outsourcing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
If we look at the features, then the price is good, but they do charge for the GlobalProtect VPNs. Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
What needs improvement with Palo Alto Networks PA-Series?
There is room for improvement in Palo Alto Networks PA-Series in the areas where they can minimize applications and implement features that can be useful for us.
What is your primary use case for Palo Alto Networks PA-Series?
I am using Palo Alto Networks PA-Series to ensure protection and cybersecurity by preventing and implementing network security features to safeguard networks against threats and malware. I have to ...
 

Overview

 

Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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Find out what your peers are saying about Netgate pfSense vs. Palo Alto Networks PA-Series and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.