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Symantec CloudSOC CASB Reviews

Vendor: Broadcom
4.2 out of 5
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What is Symantec CloudSOC CASB?

Symantec CloudSOC CASB is a cloud security platform that delivers robust monitoring and threat detection capabilities. It integrates seamlessly with on-premises DLP for consistent policy application across hybrid environments, providing effective management of cloud-based resources and ensuring security compliance.

Get the Symantec CloudSOC CASB Buyer's Guide and find out what your peers are saying about Symantec CloudSOC CASB, Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform and more!
Symantec CloudSOC CASB is the #18 ranked solution in CASB solutions. PeerSpot users give Symantec CloudSOC CASB an average rating of 8.4 out of 10. Symantec CloudSOC CASB is most commonly compared to Prisma Access by Palo Alto Networks: Symantec CloudSOC CASB vs Prisma Access by Palo Alto Networks. Symantec CloudSOC CASB is popular among the small business segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.
Buyer's Guide
Symantec CloudSOC CASB
April 2026
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Symantec CloudSOC CASB mindshare

As of May 2026, the mindshare of Symantec CloudSOC CASB in the Cloud Access Security Brokers (CASB) category stands at 1.0%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Symantec CloudSOC CASB1.0%
Prisma Access by Palo Alto Networks13.2%
Netskope13.2%
Other72.6%
Cloud Access Security Brokers (CASB)

PeerResearch reports based on Symantec CloudSOC CASB reviews

TypeTitleDate
CategoryCloud Access Security Brokers (CASB)May 9, 2026Download
ProductReviews, tips, and advice from real usersMay 9, 2026Download
ComparisonSymantec CloudSOC CASB vs Prisma Access by Palo Alto NetworksMay 9, 2026Download
ComparisonSymantec CloudSOC CASB vs Cisco UmbrellaMay 9, 2026Download
ComparisonSymantec CloudSOC CASB vs Cisco Secure AccessMay 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
Prisma Access by Palo Alto Networks4.113.2%92%65 interviewsAdd to research
Cato SASE Cloud Platform4.59.3%100%31 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Symantec CloudSOC CASB excels in simplicity, integration with active directory, threat monitoring, and reliable scalability. Users appreciate its capability to log and block storage site access with enhanced cloud control. Its hybrid environment support stands out, as it effectively merges on-prem DLP with cloud policies for consistent management. Detection features are highly praised, leveraging Data Loss Prevention for seamless integration between on-prem and cloud, enabling efficient management of policies and incidents.
  • "The value in some of these solutions is just the integration of technologies with their on-prem DLP solution, so you can tie on-prem and cloud DLP policies together and apply on-prem policies to the cloud to have consistent policies in a hybrid environment, which works very well in that hybrid environment of on-prem and cloud."
  • "The scalability is excellent, and if a company needs to expand the product, it can do so easily."
  • "The stability of the solution is great, and it's one of the most stable products on the market."

Room for Improvement

Symantec CloudSOC CASB requires enhanced integration with endpoint solutions and improved data security, particularly for monitoring uploads to cloud applications. Users desire the addition of machine learning policies and seamless session management with forced log-offs. Documentation needs more thorough updates, and there is a need for expanded configuration options. Troubleshooting can be challenging as the process heavily relies on backend support. User import is cumbersome, lacking Azure AD connectivity, and the pricing structure is high compared to competitors.
  • "They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution."
  • "It's a niche product; not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
  • "The solution needs to focus on data security."

Pricing

  • "It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

Popular Use Cases

Organizations primarily utilize Symantec CloudSOC CASB for monitoring sensitive files as they transition to cloud platforms like Office 365 and ServiceNow. They establish keyword-based policies to control file uploads and access cloud services, blocking unnecessary data transfers. Symantec CloudSOC CASB helps manage remote user activities and Shadow IT, using modules to detect and control data in SaaS applications, ensuring secure data handling and limiting access to file-sharing sites like Dropbox and Box.com.

Service and Support

Symantec CloudSOC CASB's customer service is highly rated, with users praising its strong technical support. They find the team responsive and capable, often resolving issues during calls. Although there was a decline in quality during the transition from Symantec to Broadcom, efforts to improve are noted. Some suggest enhancing the community base and documentation to aid users in self-troubleshooting and gaining better understanding.

Deployment

Users found Symantec CloudSOC CASB's initial setup simple and straightforward. Implementation typically took three to seven days with a small team, usually including one senior member with significant experience. Effective planning was essential to avoid issues, though some found deployment complex due to integration challenges with on-premises systems. Despite this, many appreciated a seamless process when prerequisites were met and proper preparation was made.

Stability

Symantec CloudSOC CASB demonstrates excellent stability, being recognized as one of the most stable offerings available. It is noted for its straightforward and uncomplicated nature. Users report seamless API integration with services like Dropbox, allowing for easy policy management. Some have identified occasional glitches yet attest to its general reliability and describe it as stable. Many express satisfaction with its performance, indicating a consistent experience with minimal disruptions.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Symantec CloudSOC CASB Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Comms Service Provider
6%
Healthcare Company
6%
Educational Organization
6%
Museum Or Institution
6%
Real Estate/Law Firm
6%
Retailer
6%
Transportation Company
6%
Computer Software Company
4%
Recreational Facilities/Services Company
4%
Outsourcing Company
4%
Performing Arts
4%
Construction Company
4%
Insurance Company
2%
University
2%
Logistics Company
2%
Pharma/Biotech Company
2%
Wholesaler/Distributor
2%
Aerospace/Defense Firm
2%
Government
2%

Compare Symantec CloudSOC CASB with alternative products

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Learn more about Symantec CloudSOC CASB

Designed for enterprises transitioning to cloud environments, Symantec CloudSOC CASB offers powerful tools for monitoring and controlling sensitive data. It effectively integrates with active directory for streamlined user management, enabling secure access control. Enterprises leverage its capabilities to block unauthorized activities and protect sensitive information as they adapt to cloud services, benefiting from reliable logging and hybrid policy management. While scalability and integration with existing systems are strong suits, there's potential for enhanced data security, endpoint solution integration, and improved Azure AD connectivity.

What are the key features of Symantec CloudSOC CASB?
  • Monitoring and Threat Detection: Provides continuous oversight and threat identification.
  • Seamless DLP Integration: Ensures hybrid policy application across environments.
  • Active Directory Integration: Simplifies user management and access control.
  • Logging and Access Control: Offers reliable logging and blocks unauthorized storage access.
  • Hybrid Environment Support: Facilitates management of cloud and on-premises policies.
What benefits can users expect from adopting Symantec CloudSOC CASB?
  • Enhanced Security: Improves protection of sensitive data in cloud transitions.
  • Efficient Access Management: Streamlined user control with directory integration.
  • Scalable Solution: Adaptable to growing organizational needs.
  • Policy Consistency: Ensures unified policy application across platforms.
  • Comprehensive Monitoring: Helps identify and mitigate threats effectively.

Organizations in industries such as finance, healthcare, and technology implement Symantec CloudSOC CASB to manage cloud migrations securely. They utilize its modules like Securelet and Gatelet to prevent data leakage, control shadow IT, and regulate access to cloud collaboration tools like Office 365. By establishing keyword-based policies, they monitor uploads, effectively addressing shadow data concerns and reinforcing data security during cloud adoption.

Symantec CloudSOC CASB was previously known as CloudSOC, Symantec CloudSOC .

Symantec CloudSOC CASB customers

Globe Telecom

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Product Categories

Product Categories
Cloud Access Security Brokers (CASB)

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Symantec CloudSOC CASB Reviews Summary
Author infoRatingReview Summary
CTO at a tech services company with 11-50 employees3.5I use this cloud-based WSS for remote users, valuing its cost-effectiveness and hybrid DLP integration. However, troubleshooting is difficult, often needing backend support, and customer service declined. It's stable and scales well with planning.
Senior IT Architect at a tech services company with 201-500 employees4.5I find this an excellent, stable cloud access control solution with valuable Active Directory integration. As a niche product, it needs better, updated documentation, release notes, and included training to improve adoption and utilization.
Technology Analyst at a computer software company with 10,001+ employees4.5I've found this solution highly stable with straightforward setup and exceptional support. It effectively monitors threats, though I believe it needs more data security features and machine learning policies to be even better. I recommend it.
Technology Analyst at a computer software company with 10,001+ employees4.5I found this solution excellent for monitoring sensitive cloud files, with great stability and support. Its monitoring and threat protection were highly valuable. Data security needs improvement, but future machine learning policies will make it complete.
Consultant4.5I found this cloud solution excellent for Office 365/ServiceNow protection, offering great visibility. Its simplicity and easy integration were key. Setup was quick, and scalability is high. I'd like better endpoint integration. Pricing is perfect, rating it 9/10.
System Administrator at a financial services firm with 5,001-10,000 employees3.0Symantec CloudSOC CASB effectively manages cloud data, focusing on Shadow IT and data detection. Its integration with Data Loss Prevention is valuable, though user import issues and high costs are drawbacks compared to the more user-friendly Netskope.