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Pros & Cons summary

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Prominent pros & cons

PROS

Symantec CloudSOC CASB improves visibility and monitoring of global workforce connectivity to Office 365 and Service Now.
Monitoring and threat protection are highly valued features of Symantec CloudSOC CASB.
The integration with Active Directory is beneficial for user management and enhanced cloud access control.
Symantec CloudSOC CASB supports integration with on-premises Data Loss Prevention (DLP), allowing for consistent policy application in hybrid environments.
Detection functionality in Symantec CloudSOC CASB closely integrates with on-premises DLP, facilitating efficient management of policies and incidents across platforms.

CONS

Symantec CloudSOC CASB needs improvement in integrating with a central management system.
Data security in Symantec CloudSOC CASB requires enhancement for better handling of cloud document uploads.
Incorporating machine learning policies like IDM and VML in Symantec CloudSOC CASB is necessary.
Symantec CloudSOC CASB is a niche tool with limited usage and knowledge base.
Troubleshooting Symantec CloudSOC CASB can be challenging and often needs backend support.
 

Symantec CloudSOC CASB Pros review quotes

Consult4546 - PeerSpot reviewer
Consultant
Feb 3, 2019
This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now.
reviewer1224759 - PeerSpot reviewer
Technology Analyst at a computer software company with 10,001+ employees
Jan 29, 2020
The monitoring and threat protection were the solution's most valuable features.
reviewer1224759 - PeerSpot reviewer
Technology Analyst at a computer software company with 10,001+ employees
Mar 5, 2020
The ability to monitor for threats is the solution's most valuable aspect.
Learn what your peers think about Symantec CloudSOC CASB. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1580223 - PeerSpot reviewer
Senior IT Architect at a tech services company with 201-500 employees
May 22, 2021
The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Sep 14, 2021
The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud.
 

Symantec CloudSOC CASB Cons review quotes

Consult4546 - PeerSpot reviewer
Consultant
Feb 3, 2019
I would like to see them develop the ability to integrate it with a central management system.
reviewer1224759 - PeerSpot reviewer
Technology Analyst at a computer software company with 10,001+ employees
Jan 29, 2020
The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application.
reviewer1224759 - PeerSpot reviewer
Technology Analyst at a computer software company with 10,001+ employees
Mar 5, 2020
The solution should work to incorporate some machine learning policies like IDM and VML.
Learn what your peers think about Symantec CloudSOC CASB. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1580223 - PeerSpot reviewer
Senior IT Architect at a tech services company with 201-500 employees
May 22, 2021
It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Sep 14, 2021
They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult.