Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

Palo Alto Networks and Broadcom are both solutions in the Cloud Access Security Brokers (CASB) category. Palo Alto Networks is ranked #1 with an average rating of 8.2, while Broadcom is ranked #19 with an average rating of 6.0. Palo Alto Networks holds a 14.7% mindshare in CASB, compared to Broadcom’s 0.8% mindshare. Additionally, 92% of Palo Alto Networks users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Nov 7, 2024

Prisma Access by Palo Alto Networks and Symantec CloudSOC CASB are cloud security solutions. Prisma Access seems to have an advantage in deployment efficiency, while Symantec CloudSOC CASB stands out with its feature set.

Features: Prisma Access enhances threat prevention, integrates seamlessly across networks, and prioritizes security. Symantec CloudSOC CASB focuses on data protection, visibility into cloud applications, and extensive policy controls.

Room for Improvement: Prisma Access could benefit from reducing upfront costs and expanding feature depth. Improvements in user interface and alerts might also enhance usability. Symantec CloudSOC CASB may gain from simplifying its systems and reducing complexity in feature use. Expanding scalability options and better integration with existing frameworks could also be beneficial.

Ease of Deployment and Customer Service: Prisma Access offers cloud-delivered services with strong scaling options, providing centralized management and deployment simplicity. Symantec CloudSOC CASB is valued for its reliable customer service and straightforward deployment model.

Pricing and ROI: Prisma Access requires a significant initial investment but offers good ROI through scalable solutions. Symantec CloudSOC CASB presents a competitive cost with strong ROI and feature emphasis.

To learn more, read our detailed Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB Report (Updated: December 2025).

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.7%, down from 18.7% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Market Share Distribution
Product	Market Share (%)
Prisma Access by Palo Alto Networks	14.7%
iboss	2.5%
Symantec CloudSOC CASB	0.8%
Other	82.0%

Cloud Access Security Brokers (CASB)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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cto543714

CTO at a tech services company with 11-50 employees

Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult

It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Technical support is pretty sharp and very responsive."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"Its frontend is user-friendly. It is easy to use for us."

"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."

"Prisma Access by Palo Alto Networks makes our life easier because the firewall solution we had before was totally outdated and performing poorly. This solution has completely transformed our operations."

"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."

"The features I find most valuable is WildFire, user integration, and the basic technology features."

"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."

"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."

More Prisma Access by Palo Alto Networks pros

"The ability to monitor for threats is the solution's most valuable aspect."

"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."

"The monitoring and threat protection were the solution's most valuable features."

"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."

"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."

"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"The dashboards for local use could be better."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement."

"File integrity monitoring would be very advantageous as an additional feature."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

More iboss cons

"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."

"There can be some latency issues with the solution that should be improved."

"My clients are not satisfied with the technical support from Palo Alto Networks."

"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."

"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."

"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."

"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."

"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."

More Prisma Access by Palo Alto Networks cons

"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."

"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."

"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."

"The solution should work to incorporate some machine learning policies like IDM and VML."

"I would like to see them develop the ability to integrate it with a central management system."

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."

"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."

"The solution requires a license and the technical support has extra costs. The licensing model could improve."

"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."

"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."

"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."

"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."

"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."

More Prisma Access by Palo Alto Networks pricing and cost advice

"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

11%

Government

Financial Services Firm

20%

Healthcare Company

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	21
Large Enterprise	27

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Prisma Access by Palo Alto Networks?

The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...

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What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

What needs improvement with Symantec CloudSOC CASB?

After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...

See all answers

What is your primary use case for Symantec CloudSOC CASB?

The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...

See all answers

What advice do you have for others considering Symantec CloudSOC CASB?

I rate the overall product a six out of ten.

See all answers

Comparisons

Netskope vs iboss

Compared 13% of the time

Cisco Umbrella vs iboss

Compared 9% of the time

Zscaler Internet Access vs iboss

Compared 9% of the time

FortiSASE vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

More iboss Competitors

Netskope vs Prisma Access by Palo Alto Networks

Compared 13% of the time

Zscaler Internet Access vs Prisma Access by Palo Alto Networks

Compared 10% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 9% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 6% of the time

Cisco Umbrella vs Prisma Access by Palo Alto Networks

Compared 5% of the time

More Prisma Access by Palo Alto Networks Competitors

Microsoft Defender for Cloud Apps vs Symantec CloudSOC CASB

Compared 30% of the time

Netskope vs Symantec CloudSOC CASB

Compared 24% of the time

Forcepoint ONE vs Symantec CloudSOC CASB

Compared 16% of the time

More Symantec CloudSOC CASB Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

Prisma Access by Palo Alto Networks

January 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Buyer's Guide

Symantec CloudSOC CASB

January 2026

Download Symantec CloudSOC CASB product report

Also Known As

iBoss Cloud Platform

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

CloudSOC, Symantec CloudSOC

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

Prisma Access can be managed two ways:

Cloud Managed
Panorama Managed

Prisma Access delivers both networking and security services, including:

SD-WAN
VPN
Zero Trust network access (ZTNA)
Quality of service (QoS)
Clean Pipe
Firewall as a service (FWaaS)
DNS Security
Threat Prevention
Cloud secure web gateway (SWG)
Data loss prevention (DLP)
Cloud access security broker (CASB)

Prisma Access by Palo Alto Networks Features

Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

Prisma Access by Palo Alto Networks Benefits

Some of the benefits of using Prisma Access by Palo Alto Networks include:

Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.
Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.
Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.
Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

Reviews from Real Users

Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

users who are currently using the solution.

PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.”

Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Palo Alto Networks

Symantec CloudSOC CASB is a cloud access security broker that provides visibility and control over cloud applications and services. It offers a comprehensive set of security capabilities, including data loss prevention, threat protection, and compliance management. With CloudSOC CASB, organizations can gain insight into cloud usage patterns, identify potential risks, and enforce policies to protect sensitive data. The solution integrates with leading cloud providers, such as Microsoft Office 365, Salesforce, and Box, to provide seamless protection across multiple cloud environments.

CloudSOC CASB also offers advanced analytics and reporting capabilities, enabling organizations to monitor and track cloud usage and security events in real-time. With its user-friendly interface and flexible deployment options, CloudSOC CASB is an ideal solution for organizations looking to secure their cloud environments and protect their sensitive data.

Symantec CloudSOC CASB Key Benefits:

Enhanced Cloud Visibility

CloudSOC CASB provides organizations with comprehensive visibility into cloud applications and services being used across their network. It helps identify shadow IT, unapproved cloud usage, and potential security risks associated with unsanctioned applications.

Data Protection and DLP

CloudSOC CASB enables organizations to enforce data protection policies and prevent sensitive data from being leaked or exposed in cloud applications. It helps detect and control data sharing, implements encryption, and offers data loss prevention (DLP) capabilities to safeguard critical information.

Access Controls and User Authentication

SOC CASB enforces granular access controls for cloud applications, ensuring that users have appropriate permissions and follow secure authentication practices. It helps organizations implement strong authentication methods, single sign-on (SSO), and multi-factor authentication (MFA) to enhance access security.

Threat Detection and Incident Response:

CloudSOC CASB incorporates threat intelligence and behavioral analytics to detect and respond to cloud-specific threats. It helps protect against account compromises, malware, data exfiltration, and other advanced threats targeting cloud environments. Real-time alerts and incident response capabilities enable organizations to take prompt action.

Compliance and Governance

CloudSOC CASB assists organizations in meeting regulatory compliance requirements and industry standards. It provides policy enforcement, auditing capabilities, and reporting functionalities to support compliance with data privacy and security regulations. This helps organizations demonstrate adherence to regulatory obligations.

Shadow IT Discovery and Control

CASB helps organizations identify unauthorized or risky cloud applications used by employees, offering insights into shadow IT. It enables IT teams to assess risks, enforce policies, and take appropriate actions to manage and control cloud usage effectively.

Cloud Security Assessments

CloudSOC CASB conducts security assessments of cloud applications and services, providing insights into their security posture and potential vulnerabilities. This enables organizations to make informed decisions about the adoption of specific cloud services and assess their overall risk exposure.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Globe Telecom

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

December 2025

Free Report: Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

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