What is our primary use case?
We use
Tenable Nessus for compliance and testing known vulnerabilities from a specific set of servers that we have knowledge of as existing. We seldom use it for inventory scans, as we use other solutions like App Reviews or Outpost Scan for that purpose.
What is most valuable?
The most valuable features of
Tenable Nessus include its ease of access and quick usability. We find it straightforward to use, which is beneficial for our compliance processes. While we primarily focus on results rather than creating reports, the tool's integration capabilities allow us to act on vulnerabilities, such as creating support tickets, even if the automation is not fully deployed.
What needs improvement?
The pricing point has increased significantly in recent years. The product's pricing has roughly tripled within the last couple of years, making us reconsider renewing the license for the scanner. There is also room for improvement in terms of assisted testing, such as retrieving asset lists, integrating with information, or using port flow data to automate the process for those without asset inventory management.
For how long have I used the solution?
I have been working with Tenable Nessus for over ten years.
What was my experience with deployment of the solution?
The deployment process is fairly straightforward.
What do I think about the stability of the solution?
I have no complaints about the stability of Tenable Nessus.
What do I think about the scalability of the solution?
Tenable Nessus is definitely scalable, especially for license formats designed for scalability. However, this question is not entirely applicable to my situation since we have not explored scalability in-depth.
How are customer service and support?
We have not needed to escalate support queries since we found the necessary information in manuals.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used ExtraHop for network monitoring but transitioned to different solutions such as Suricata, Zeek, and NetFlow analysis.
How was the initial setup?
The initial setup is absolutely simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing for Tenable Nessus has increased significantly, tripling over the last few years. We have not renewed the separate scanner due to the high cost.
Which other solutions did I evaluate?
We evaluated Qualys, Outpost Scan, and Rapid7 as competitors in the market.
What other advice do I have?
I rate Tenable Nessus an eight. It is usable in any organization that needs a vulnerability assessment tool. However, the pricing increases have made us reconsider renewing it. The tool could benefit from features that allow for more automation and integration, especially in retrieving asset lists and port flow data. Overall, I give it a rating of 8 out of 10.
Which deployment model are you using for this solution?
On-premises