What is our primary use case?
Our main use cases involve using VMware ESXi as a hypervisor platform, virtualizing all the servers and applications. I am on the customer side.
What is most valuable?
The features I find most useful in VMware ESXi are definitely the hypervisor and virtualization server feature, and secondly, the storage features, such as object-based storage, S3-compatible storage systems, and also virtualized SAN, vSAN, and ESA.
The scalability features of VMware ESXi support our enterprise growth by providing scaling out features of the hypervisor platform.
What needs improvement?
It would be better if it had some scaling out features such as Kubernetes, automatic scale-out features, or automatic scheduling scale-out features, without being in a containerized platform such as Tanzu or OpenShift. It should be the legacy system, such as the classical server storage system, but it should be able to scale out similar to Kubernetes or OpenShift system.
It would be better if there existed an easier licensing, scaling, and licensing method in the VMware ESXi product. It's not complicated, but it's hard to acquire and purchase VMware ESXi, so we have to choose some features. For example, I don't want to use any Tanzu feature, but if I choose the VMware VCF platform, Cloud Foundation, it's automatically coming in the product. I need storage virtualization such as vSAN, which is included only in VCF. But if I purchase VCF, then Tanzu and other features, which we are not going to use, come with the package.
For how long have I used the solution?
I have been working with VMware ESXi for more than 15 years.
What was my experience with deployment of the solution?
There are no issues regarding stability for the last year.
What do I think about the stability of the solution?
Most of the time, we don't have any stability issues, but sometimes in the past, we had some really bad stability issues. After a few minor releases, they have been fixed, so I don't remember anything in recent times.
What do I think about the scalability of the solution?
There should be some scale-out features similar to Kubernetes, but not in the containerized platform. We want it to function as a legacy platform, legacy servers, but it can be automatically scaling out as a service.
How are customer service and support?
My experience with VMware's technical support was okay; it was not perfect, but not so bad.
We are not receiving the response very fast from support, so we have to wait a lot. If the response time were faster, then it would be better for us.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
There is no other solution for virtualization in our company before working with VMware ESXi.
How was the initial setup?
It's not so complex to set up VMware ESXi for the people who are experts on it, but some features such as virtualized networking solutions are a little bit more complicated than the other services, such as ESXi and other hypervisor features.
I can rate the setup of VMware ESXi as very easy, giving it an eight out of ten.
What about the implementation team?
The deployment takes approximately a few days. It has taken only a few days, which is a normal amount of time for the full implementation of the production environment.
What was our ROI?
It's impossible to measure the return on investment of VMware ESXi for the time being. If there is a way, or if there is a consultancy or support service similar to that, we would be happier than this.
What's my experience with pricing, setup cost, and licensing?
VMware ESXi is extremely expensive now compared to a few years ago. It's a core-based license now. We have bought VCF for about more than 2,000 cores. It's not a user-based license, and when you compare the prices, it's much more expensive now compared to the past.
What other advice do I have?
For the time being, there is no need to increase the usage of VMware ESXi.
Actually, we have some experience with VMware ESXi supporting AI-driven projects, but it's just in the early stages; it's not an advanced project for the time being.
I recommend making the licensing method easier for those who plan to use VMware ESXi. It's very expensive now, and if there were some flexibility in the selection of the features and the product, even inside ESXi, it would be better. We now only have two options to select: VCF and what I think is VMware vSphere Foundation. There is no other option for the time being, and this is a very strict restriction for customers. It's not flexible to select the features and the products, and that's problematic.
I can recommend that scaling is very important, especially if you plan to use VMware ESXi. You need to do an exact and correct scaling for your infrastructure, including hosting, number of cores, number of CPUs, and the size of both production and non-production environments. Be careful with choosing the hardware platform because, even if they have the same CPU family, they don't respond the same. Certified and well-known hardware platforms are the best for VMware.
On a scale of 1-10, I rate VMware ESXi an 8.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other