IBM CRM ServicesIBM Customer Relationship Management (CRM) Services offer an end-to-end continuum of consulting and systems integration to help companies achieve a competitive advantage through improved customer relationship management. Experienced consultants help companies find a solution that best supports their unique customer interactions and an integration team provides world-class project management and systems integration. The components of this offering are enterprise-wide, customer-centric solutions that can help companies identify, select, acquire, develop, and retain their most profitable customers.