Airtable Reviews

I am employed at a startup that specializes in the production of aviation-related goods. In our operations, we utilize our software for various tasks, such as handling inventory, managing onboarding and offboarding processes, overseeing IT management and ticketing, and primarily focusing on purchase requirements. Our software plays a vital role in efficiently managing the entire inventory.

Airtable stands out for its exceptional user-friendliness, making it accessible to users of all skill levels. Its intuitive navigation ensures a smooth experience, allowing users to easily explore and comprehend its functionalities. Moreover, Airtable offers powerful automation capabilities that enhance efficiency. One particularly advantageous aspect is the seamless linking of databases, enabling the effortless creation of relational databases. Overall, this feature has proven to be immensely valuable and has been the primary focus of my usage.

The interfaces provided by the company have certainly undergone significant improvements since their earlier versions. The growth and progress have been remarkable. I have personally shared numerous feedback points and observed the prompt implementation of changes within a few months, which is highly commendable. However, I must admit that I have encountered several challenges with their interfaces.

In terms of the interface, there are certain improvements I would suggest. For instance, a global search feature is currently absent, which would greatly enhance usability. Additionally, incorporating a search function within automation would be highly beneficial. The current limitation of fifty automation per base is insufficient for our needs and could be expanded. Moreover, there is a need for a longer native time delay in automation to allow for more flexible syncing. Currently, the syncing time is set at approximately three to five minutes, which could be increased for smoother operations.

I have been using Airtable for approximately two years.

If I were to evaluate it from the perspective of an individual consumer, I would give it a solid rating of nine out of ten. However, when utilizing it for my company, I have encountered some challenges. For instance, there have been occasional instances of table downtime, as evident from their Twitter feeds. Although the occurrences were not frequent, they occurred around once or twice per month. Additionally, there have been some speed issues and internal bugs that I have reported, which the company promptly addressed and resolved. While these may seem minor, they can become more impactful when operating with a larger user base, such as in the case of my company with over fifty users, placing us in a somewhat difficult situation.

I rate the stability of Airtable a five out of ten

We have approximately 50 users using this solution in my company.

For our company will have to stop using the solution at some point and move to another one.

I have used the support many times and sometimes the support response could be quicker.

I rate the support from Airtable a six out of ten.

The initial setup is extremely easy and it can take approximately 30 minutes.

We are utilizing the free version of the software, which adequately meets most of our requirements. As we explore the higher-end versions, we have noticed that the primary distinctions lie in the number of records and usage limitations. However, the free version offers comprehensive functionality, and the disparity between the free and paid versions is minimal, with only a few minor differences.

We conducted a thorough comparison of various similar products, and we found that this particular one was the most user-friendly. Unlike other options, there was no need to invest in additional services or buy extra time for building. It didn't require extensive technical knowledge either. Personally, coming from a non-software background, I have been able to utilize it effectively and create complex versions without much difficulty.

I would recommend this solution to others.

The solution offers a high level of user-friendliness, making it accessible even to non-technical individuals. It holds significant value for small business setups, personal use, and startups like ours. The ability to customize it according to our specific requirements is particularly advantageous. We can easily comprehend its functionalities and swiftly create workflows. Additionally, the platform provides numerous third-party app integrations, allowing us to transform it into a more robust application. This makes it incredibly powerful for quickly starting and building projects with minimal technical knowledge. It truly enables anyone to utilize it effectively. Personally, I have a deep appreciation for the solution and its capabilities.

For individual users and in our specific use cases, setting up servers has been incredibly straightforward and highly beneficial. However, as we expand and scale our operations, we have encountered some obstacles along the way. Nonetheless, the platform remains user-friendly, and its automation capabilities are notably powerful. Through the setup process, we have been able to create functionalities that closely resemble those of fully coded software, all achieved with minimal coding knowledge. This ability to accomplish complex tasks with low code and no significant background knowledge is truly satisfying. Additionally, the intuitive color scheme and easily understandable views contribute to a pleasing user experience.

The tool is truly exceptional, offering a well-designed interface and remarkable ease of use. It represents a significant leap from using Excel, yet individuals familiar with Excel can easily adapt to and utilize it effectively.

I would recommend this solution to others.

I rate Airtable an eight out of ten.

I use the solution for project tracking. I use it as an ERP. 

I am impressed with the tool's continuous improvement. Every six months we get to see a completely different product.  You can build a new product using no-code applications. We are able to scale up with the product. 

The tool has changed the syncing time between the tables which has affected our multiple systems. I would like the product to add more calls per second to the API. It also needs to improve data storage. The tool starts to have problems after having huge amounts of data. 

I am using the solution for more than five years. 

The tool is very stable. They always notify us to expect some problems whenever they carry out any updates. 

The tool is scalable. 

I have contacted the support four times since using the product. The support team was very helpful and polite and responded to me in the next hour though we were in different time zones. 

Positive

Other applications have features that are very specific. Airtable has many features. We can use the same solution for different departments of the company. 

The tool's setup is difficult for those who don't understand column-based infrastructure. For someone familiar with Google SIP or Microsoft Excel setup is like enjoying coffee. However, there is a helpful community for the tool with all kinds of information. I was able to do whatever I wanted after reading through their documentation for one to two days. The tool's deployment time depends on the project requirements. There was a complex project where the product's deployment took one week to complete. 

The tool's pricing is based on the number of users. The product's pricing is okay for personal use. For large organizations, pricing can be a pain. As per the first-rate plan, you need to pay 10 USD per user. The next plan would cost you 20 USD per user. If you are looking for enterprise-type plans, then you need to contact the sales team. 

I would rate the tool a ten out of ten. We don't have any other product in the market combining data storage functionality and interface design simultaneously. There is no specific version for the solution. The tool gives out updates that apply to all users by default. 

We use Airtable to manage and track weekly site visits and monitor progress and improvements over time.

The product helps us track activities, address complaints, and make improvements.

Airtable has valuable features for automation.

The product's AI feature needs improvement. There could be an option to share the data with others without inviting them to the platform. They should allow us to duplicate the data to share it with others.

I have been using Airtable for five months. At present, I am using the latest version.

The initial setup is easy. I rate the process a nine out of ten.

Airtable generates a return on investment for us.

The product's price is good.

It is a good product. I rate it an eight out of ten.

I use it for my project management and as a mini CRM for my consultation business.

The relations and multiple-choice options are the most valuable features. For example, if I have one client but multiple projects in the same client, it's much easier to map it with Airtable than if I use a Google Sheet. The relationship between interfaces is a key feature that I use very often. And I also keep track of which features are needed for which projects. I would need to sign up, log in, do the basics, and then make payments. So each cell, I would need more than one value, which is impossible in Google Sheets. It takes a lot of work to sort or fast filter with that. But Airtable makes it super smooth. So these two are the four features that I use. Their interface is also very good. One can share this as a front end. That works like a front end for the table.

The template library is huge. I have a few suggestions with respect to that. But to complete automation, I think a bit more documentation around that would be really helpful because there are a lot of features in that which common people explore them less. And I don't know how many people are using that, but that has great potential. But product-wise, feature, expansion, it's good for now.

If they can give, you know, role-based permissions for viewing the data, that may be more interesting to work with. There are twelve fields and an editor. A salesperson can view a few areas. Whether an ops person can edit a few fields, an admin or a manager will be able to view and edit these fields but not edit the others. So you understand what I mean by user basis. So if there is user-based field-level access, that could be more interesting. I don't know if it's related to any of the new versions already, but that is something that I love trying.

I have been using the solution for four years.

It is a highly stable solution, I have not faced any bugs.

I prefer using something other than Airtable for very heavy projects. For example, if you want to maintain 10,000-20,000 rows, then Airtable will not be my first choice. But this is the best solution for anything under 2000-5000. Scalability-wise, it can handle it, but I don't prefer that.

The support could have been better with their responses.

Positive

I have Trello for my task but at a more intuitive and clean interface for a CRM level. It helps me with daily tracking. The default source and groups are beneficial. So I know which client I must contact today, which bills are pending, or which I must send the next estimate through. It's easy for me to sort and intuitive to figure out, okay, today, these are my things, and these are my things. And I don't have to keep changing it daily to automatically group sorts and everything. For my developer background, I use a lot of Google Sheets.

But when I discovered Airtable, especially when I started using it for my CRM, I discovered that it is perfect for me.

The initial setup is easy. And the templates make the job a lot easier. We can grab a template that's much closer to you. It'll already have the default connection to relationships. Just have to start customizing as per your needs and get started. So onboarding is pretty straightforward and great.

The time taken for deployment depends on the complexity and use case you are doing it for. For example, we use it as a CRM for my consulting business. I didn't have to spend more than one or two minutes customizing it. I didn't have to do it beyond that.

Using it more for internal tools or bigger projects might require more hours. But it shouldn't be beyond that. Even if you're doing scripts in automation, it should not take more than ten-fifteen hours, maybe not more than that. The scripts are really very intuitive you don't have to do it manually so that reduces a lot of manual effort here.

I have seen ROI with the use of the tool. 

It is somewhere around 10-12 USD monthly. Again, its scale depends on the depth you use. More features or more rows are costlier. There is also a free plan.

I would rate the product a ten out of ten. It depends on the use case. For example, if you want something that's more table format, timelines, or a database back end for some other front end, as long as not more than ten thousand rows, you can still use Airtable. It's a perfect tool to get started with. But if it's a very complex project that needs a lot of customization, especially if it needs very fine-tuned roles and user roles, I suggest staying away from Airtable. Customized user roles are not capable of strength for Airtable.

I use the product for operational processes. I use it to create user interfaces for my business teams. 

I am impressed with the product's user interface and integrations. It helps me to ship products very fast. 

The product is slow when I try to add data to a table using API. There is also a limit on the databases. 

I have been using the product for about an year. 

The solution is stable. 

The tool has scalability issues and I use it for only small processes. The tool is for small enterprises that don't have much data. My company has 8-10 users for the tool. 

The tool's setup takes a couple of minutes to complete. 

The solution is not expensive. 

Check out project management solutions that are specific to your industry. 

I use the solution for creating a database for an applicant tracking system.

The solution makes it easy to structure data into simple data tables. The solution has custom formulas to register records. It also allows us to add to the different life cycles of the database.

The product should improve the mobile interface. The user interface should be more intuitive.

I have been using the solution for eight to nine months.

The product is very stable. I rate the stability a ten out of ten.

Around 50 people in my client’s organization use the solution.

The initial setup was straightforward.

The deployment took four months.

The product is a little bit expensive.

Overall, I rate the solution a nine out of ten.

We have successfully finalized our workflows using Airtable. Airtable serves as the optimal tool for capturing data from the web, particularly in the context of Customer Relationship Management (CRM). The ongoing management of this data, including its expiration and relevant processes, is handled efficiently by our product management team.

They should align the price with the value. We feel that it has limited value, possibly even less than anticipated. This prompts a consideration of whether there is room for improvement in the offered services or if a reevaluation of the pricing structure itself is warranted.

It's a stable product.

It is scalable.

It is relatively cheap. 

The primary rationale behind our decision is rooted in our status as a startup. Given our financial constraints, we are inclined to allocate a substantial portion of our budget to the essential components of our operations, necessitating a cost-effective solution. As we aim for stability in our learning processes, there is a focus on optimizing available resources. Consequently, we have undertaken testing on the learning front to ensure its efficacy. In this context, it is deemed imperative to proceed with the installation of the solution.

The determining factor rests on the financial aspect, specifically the budgetary considerations. Given the context of being a startup with limited financial resources, there is a necessity to seek solutions that are both cost-effective and offer a range of functionalities. 

We use the solution to create a client database.

The sorting of the data is the best feature of Airtable. In a Google sheet I have to insert some data and Airtable provides the default option of doing it automatically.

Airtable needs improvement with the loading speed. It takes a lot of time to load.

I have been using this solution for one year.

It is a stable solution.

I have not contacted technical support as the form is enough to get responses for any issue.

The initial setup was easy.

For basic usage, Airtable is an open-source tool but if you need premium features like script automation, then you need to pay for it. As my clients provide me access after buying the subscription I do not have much knowledge about pricing.

For a record-based database, Airtable is the best alternative to Google Sheets. It provides a lot of features that are better than Google Sheets or other Excel software. It can be used for clients and project management. I rate the overall product an eight-point five out of ten.