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Dimitris Goudis - PeerSpot reviewer
Airtable developer - Tableau analyst at Freelance
Real User
An ERP tool for project tracking with continuous improvement
Pros and Cons
  • "I am impressed with the tool's continuous improvement. Every six months we get to see a completely different product. You can build a new product using no-code applications. We are able to scale up with the product."
  • "The tool has changed the syncing time between the tables which has affected our multiple systems. I would like the product to add more calls per second to the API. It also needs to improve data storage. The tool starts to have problems after having huge amounts of data."

What is our primary use case?

I use the solution for project tracking. I use it as an ERP. 

What is most valuable?

I am impressed with the tool's continuous improvement. Every six months we get to see a completely different product.  You can build a new product using no-code applications. We are able to scale up with the product. 

What needs improvement?

The tool has changed the syncing time between the tables which has affected our multiple systems. I would like the product to add more calls per second to the API. It also needs to improve data storage. The tool starts to have problems after having huge amounts of data. 

For how long have I used the solution?

I am using the solution for more than five years. 

Buyer's Guide
Airtable
May 2025
Learn what your peers think about Airtable. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

What do I think about the stability of the solution?

The tool is very stable. They always notify us to expect some problems whenever they carry out any updates. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

I have contacted the support four times since using the product. The support team was very helpful and polite and responded to me in the next hour though we were in different time zones. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Other applications have features that are very specific. Airtable has many features. We can use the same solution for different departments of the company. 

How was the initial setup?

The tool's setup is difficult for those who don't understand column-based infrastructure. For someone familiar with Google SIP or Microsoft Excel setup is like enjoying coffee. However, there is a helpful community for the tool with all kinds of information. I was able to do whatever I wanted after reading through their documentation for one to two days. The tool's deployment time depends on the project requirements. There was a complex project where the product's deployment took one week to complete. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is based on the number of users. The product's pricing is okay for personal use. For large organizations, pricing can be a pain. As per the first-rate plan, you need to pay 10 USD per user. The next plan would cost you 20 USD per user. If you are looking for enterprise-type plans, then you need to contact the sales team. 

What other advice do I have?

I would rate the tool a ten out of ten. We don't have any other product in the market combining data storage functionality and interface design simultaneously. There is no specific version for the solution. The tool gives out updates that apply to all users by default. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aarshay Jain - PeerSpot reviewer
ChatGPT Specialist at Stealth Mode
Real User
Top 5Leaderboard
A stable product with good user interface and integrations
Pros and Cons
  • "I am impressed with the product's user interface and integrations. It helps me to ship products very fast."
  • "The product is slow when I try to add data to a table using API. There is also a limit on the databases."

What is our primary use case?

I use the product for operational processes. I use it to create user interfaces for my business teams. 

What is most valuable?

I am impressed with the product's user interface and integrations. It helps me to ship products very fast. 

What needs improvement?

The product is slow when I try to add data to a table using API. There is also a limit on the databases. 

For how long have I used the solution?

I have been using the product for about an year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The tool has scalability issues and I use it for only small processes. The tool is for small enterprises that don't have much data. My company has 8-10 users for the tool. 

How was the initial setup?

The tool's setup takes a couple of minutes to complete. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. 

What other advice do I have?

Check out project management solutions that are specific to your industry. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Airtable
May 2025
Learn what your peers think about Airtable. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Luis Mario Ramos Santos - PeerSpot reviewer
Senior FullStack Developer/Engineer/Architect at Capitbrok
Real User
Top 5Leaderboard
A highly stable product that helps structure data with ease
Pros and Cons
  • "The solution makes it easy to structure data into simple data tables."
  • "The user interface should be more intuitive."

What is our primary use case?

I use the solution for creating a database for an applicant tracking system.

What is most valuable?

The solution makes it easy to structure data into simple data tables. The solution has custom formulas to register records. It also allows us to add to the different life cycles of the database.

What needs improvement?

The product should improve the mobile interface. The user interface should be more intuitive.

For how long have I used the solution?

I have been using the solution for eight to nine months.

What do I think about the stability of the solution?

The product is very stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

Around 50 people in my client’s organization use the solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

The deployment took four months.

What's my experience with pricing, setup cost, and licensing?

The product is a little bit expensive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Adedayo Iyanda - PeerSpot reviewer
Business Intelligence Analyst || Data Engineer at Traction Apps
Real User
Top 5Leaderboard
A cloud-based platform for creating and sharing relational databases

What is our primary use case?

We have successfully finalized our workflows using Airtable. Airtable serves as the optimal tool for capturing data from the web, particularly in the context of Customer Relationship Management (CRM). The ongoing management of this data, including its expiration and relevant processes, is handled efficiently by our product management team.

What needs improvement?

They should align the price with the value. We feel that it has limited value, possibly even less than anticipated. This prompts a consideration of whether there is room for improvement in the offered services or if a reevaluation of the pricing structure itself is warranted.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It is scalable.

What's my experience with pricing, setup cost, and licensing?

It is relatively cheap. 

Which other solutions did I evaluate?

The primary rationale behind our decision is rooted in our status as a startup. Given our financial constraints, we are inclined to allocate a substantial portion of our budget to the essential components of our operations, necessitating a cost-effective solution. As we aim for stability in our learning processes, there is a focus on optimizing available resources. Consequently, we have undertaken testing on the learning front to ensure its efficacy. In this context, it is deemed imperative to proceed with the installation of the solution.

What other advice do I have?

The determining factor rests on the financial aspect, specifically the budgetary considerations. Given the context of being a startup with limited financial resources, there is a necessity to seek solutions that are both cost-effective and offer a range of functionalities. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Zapier/Make/Pabbly Automation Expert at Freelance
Real User
Top 20
A stable database solution with a good data sorting feature
Pros and Cons
  • "The sorting of the data is the best feature of Airtable. In a Google sheet I have to insert some data and Airtable provides the default option of doing it automatically."
  • "Airtable needs improvement with the loading speed. It takes a lot of time to load."

What is our primary use case?

We use the solution to create a client database.

What is most valuable?

The sorting of the data is the best feature of Airtable. In a Google sheet I have to insert some data and Airtable provides the default option of doing it automatically.

What needs improvement?

Airtable needs improvement with the loading speed. It takes a lot of time to load.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

I have not contacted technical support as the form is enough to get responses for any issue.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

For basic usage, Airtable is an open-source tool but if you need premium features like script automation, then you need to pay for it. As my clients provide me access after buying the subscription I do not have much knowledge about pricing.


What other advice do I have?

For a record-based database, Airtable is the best alternative to Google Sheets. It provides a lot of features that are better than Google Sheets or other Excel software. It can be used for clients and project management. I rate the overall product an eight-point five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Airtable Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Airtable Report and get advice and tips from experienced pros sharing their opinions.