

monday.com and Airtable compete in the project management software category. Monday.com has the upper hand with its robust project tracking, whereas Airtable stands out for its intuitive interface and data linking capabilities.
Features: Monday.com offers automation, task management, and collaboration tools, allowing users to track projects and coordinate teams effectively. Its customizable interactivity and workflow automation enhance productivity. Airtable is known for its intuitive interface and relational database features, enabling extensive data linking. It also includes powerful automation and integration features to simplify workflows and manage complex data structures.
Room for Improvement: Monday.com users wish for improved automation, more dynamic reporting, and enhanced UI customization. They also note challenges with integration and the need for better AI functionalities. Airtable users look for better global search capabilities, more robust automation triggers, and faster UI loading speeds. Both could benefit from additional tutorials and resources to help users maximize their platforms.
Ease of Deployment and Customer Service: Monday.com offers deployment flexibility with options for private cloud, on-premises, and public cloud. Their responsive customer service is highly rated. Airtable is mainly deployed on the public cloud, which might limit customization for some organizations. While its customer service is generally well-regarded, some users experience slower response times. Monday.com provides broader deployment flexibility, whereas Airtable specializes in cloud accessibility and user-friendliness.
Pricing and ROI: Monday.com, viewed as slightly pricier, justifies its cost through extensive project management features that offer ROI via time savings and increased productivity. Its pricing is per seat per month. Airtable appeals with tiered pricing for flexible database solutions without high initial costs. The choice between the platforms often depends on specific business needs and scale, with both offering competitive pricing that reflects their functionality.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
It helped reduce time spent on organizing and updating data by about 20 to 30%, since everything was centralized and easier to track in real-time.
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
It efficiently helps to centralize planning, tracking, and collaboration.
I have seen a return on investment with monday.com, specifically time saved.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
Most issues can be solved using their help center and documentation.
I would rate the customer support on a scale of one to ten as a ten
I would rate their customer service a ten.
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
It works well as data and tasks grow, but for very large datasets or highly complex workflows, it can become slower and harder to manage compared to more advanced database tools.
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
monday.com's scalability is great.
Regarding scalability, monday.com is easy to scale up as my needs change.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Their support team is very helpful, so even if there is an issue or a question, they answer quickly.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.
For more advanced features such as automation and larger data limits, pricing can become quite high, especially for student budgets, and licensing depends on the team size and required features.
It is quite expensive.
The basic, standard, and pro plans range from $12 to $24 per user per month.
Licensing being somewhat challenging, having to choose which users we had and such things.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
monday.com saves time and gets everyone on the same page within my team.
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time.
| Product | Mindshare (%) |
|---|---|
| monday.com | 3.4% |
| Airtable | 1.2% |
| Other | 95.4% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 181 |
| Midsize Enterprise | 28 |
| Large Enterprise | 32 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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