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reviewer971163 - PeerSpot reviewer
Regional Business Manager - North Latam - Public Sector - Amazon Web Services (AWS) at a tech services company with 10,001+ employees
Real User
Dec 3, 2021
Offers a very valuable machine learning service
Pros and Cons
  • "Machine learning is a valuable feature."
  • "The solution could be more user-friendly."

What is our primary use case?

We advise our clients on using AWS services. It has many applications; in health care with regard to patient medical history. Some use it for hosting, SAP and V-ware. Those are the most common uses for our clients. We are resellers and I'm the operations director.

What is most valuable?

I think machine learning is one of the most used and most valuable services, especially in scientific research. The solution is evolving all the time. 

What needs improvement?

Some of the services are hard to use so I think a more user-friendly interface would be helpful.

For how long have I used the solution?


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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

Amazon offers different support plans. We have enterprise support and they generally get back to us within half an hour. The escalation process is very fast, because they know that there is a critical platform involved. They generally offer a high level of support. 

How was the initial setup?

The initial setup is not too complex but it's not straightforward either, somewhere in the middle. In terms of deployment time, it can be anywhere between a few minutes and a week, depending on what you need. 

What other advice do I have?

Training is critical before implementing the solution. There are very good AWS certifications like the certified practitioner, and there's a lot of free training on the AWS webpage that customers can use. Most of the training is hands-on so you can experience how things would be done in a work environment. AWS recently deployed 100 free courses on amazon.com to help people better understand their products. I would recommend looking at those.

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1717506 - PeerSpot reviewer
Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
Real User
Nov 29, 2021
Stable and easy to use
Pros and Cons
  • "The most valuable features are how stable and easy to use Amazon AWS is."
  • "Amazon AWS could be improved by lowering the general storage price."

What is our primary use case?

My primary use case of Amazon AWS is doing my Mac backup. 

What is most valuable?

The most valuable features are how stable and easy to use Amazon AWS is. 

What needs improvement?

Amazon AWS could be improved by lowering the general storage price. 

For how long have I used the solution?

I have been using Amazon AWS for a couple of years. 

What do I think about the stability of the solution?

This solution is stable. 

Which solution did I use previously and why did I switch?

I didn't previously use a different solution. 

How was the initial setup?

This solution is easy to install. It's quite straightforward since it's cloud-based. It took half an hour at most. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

I pay for a yearly license to use this product. 

What other advice do I have?

I rate this solution a 10 out of 10. I would recommend it to others who are considering implementation. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon AWS
January 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
it_user1624860 - PeerSpot reviewer
Architecture and Solutions Specialist at a marketing services firm with 10,001+ employees
Real User
Nov 29, 2021
Amazon AWS is fantastic.
Pros and Cons
  • "Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good."
  • "Amazon tools are for more mature DevOps. The process and the Dev is very good, but it doesn't compare to the ease of using the Google Cloud Platform."

What is most valuable?

Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good. 

What needs improvement?

Amazon tools are for more mature DevOps. The process and the Dev is very good, but it doesn't compare to the ease of using the Google Cloud Platform. Google Cloud Platform is easier for the developer since it has many automation features. You can use the many tools to automate your info or create machines. Personally, I like using both.

For how long have I used the solution?

I have been using AWS for two years.

What's my experience with pricing, setup cost, and licensing?

AWS pricing is higher than other services.

What other advice do I have?

I would rate AWS a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1719711 - PeerSpot reviewer
Co-Founder at a tech services company with 1-10 employees
Real User
Nov 21, 2021
Offers many useful features and is easy to use
Pros and Cons
  • "One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS."

    What is our primary use case?

    We are essentially using a couple of virtual machines. We also use Amazon's transcoding services that convert video formats. We use it for internal purposes, especially for specific applications that it has. 

    What is most valuable?

    One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS. 

    What needs improvement?

    There are no additional features I would like to see. All the features we require are already provided and we aren't looking for anything else beyond that. 

    In general, the only feedback I have is about the startup programs they used to have. Startups would get a particular amount of credits so that people who are just starting their own business could export. This is no longer the case, but it was very good because it helped a lot of people start their businesses. Amazon should consider this again. 

    For how long have I used the solution?

    I have been using this solution for three years. 

    What do I think about the scalability of the solution?

    This solution is scalable. 

    How are customer service and support?

    I have never needed to contact technical support. 

    Which solution did I use previously and why did I switch?

    I previously used Azure. I was working for a company that used Azure CSP, but I prefer AWS. 

    How was the initial setup?

    The initial setup is straightforward. I'm technically proficient and did it myself. 

    What about the implementation team?

    I implemented through an in-house team. We're a small, boutique-type company, but we are proficient enough. 

    What's my experience with pricing, setup cost, and licensing?

    In terms of price, there are less expensive options. 

    We are using open source technology, so there is no licensing. 

    Which other solutions did I evaluate?

    I looked at Google Cloud also, but I still would prefer AWS. It has automation and scripts that we can leverage. People are familiar with AWS, so it's our top choice for public cloud. 

    What other advice do I have?

    I absolutely recommend Amazon AWS to anyone who wants to start using it. 

    I would rate Amazon AWS a 10 out of 10. That's the main reason why we're using it. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1716381 - PeerSpot reviewer
    Architect at a tech services company with 10,001+ employees
    Real User
    Nov 18, 2021
    Has excellent cloud storage and compute services
    Pros and Cons
    • "The features that I have found most valuable are its cloud storage and compute services."
    • "Its only cons are on the data warehouse side. AWS' data warehouse Redshift is not as good as it should be."

    What is our primary use case?

    We use Amazon AWS as a data platform.

    What is most valuable?

    The features that I have found most valuable are its cloud storage and compute services.

    What needs improvement?

    Amazon AWS could improve on its data warehousing appliance.

    Its only cons are on the data warehouse side. AWS' data warehouse Redshift is not as good as it should be.

    In terms of what should be in the next release, I would say nothing much other than that AWS has a lot of services doing similar work. If they could consolidate and make sure that the services are defined appropriately, that would be an improvement. Currently, there is a duplicacy of work.

    For how long have I used the solution?

    I'm working with AWS for almost five years.

    What do I think about the stability of the solution?

    The stability is very good.

    You do not need tons of people for maintenance, because a lot of automation will be brought in by AWS, and you can have one or two people to manage the platform.

    What do I think about the scalability of the solution?

    Amazon AWS' scalability is very good.

    There are a lot of features that require scaling - the scale up and scale down aspects of load balancer, Spot Instances, On-Demand Instances, and all those things. You can configure your limits, and based on that, the computer infrastructure can be scaled up.

    There are tons of users using it. Whatever the project I work on, there are almost 200 users using it.

    There are lot of data engineers, data scientists, and business users using it.

    How are customer service and support?

    Customer and technical support are very good.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The licensing costs are all similar. All charges are similar in nature, such as storage cost, compute cost, VM cost, or VP costs, and all those things. Two advantages on this point here are whether you take Spot Instances or if you reserve for long term usage, then you'll get a lot of benefit.

    If you want to use any third party services you have to pay from the Marketplace, but the other things are all pay-as-you-go kind of a model.

    What other advice do I have?

    Amazon has a great customer base and lot of success stories. That is one advantage that AWS has, whereas the others are catching up. Recently they have more case studies, but for overall breadth of the industry and breadth of the customer experiences, AWS has more customers. AWS has more services than the other competitors.

    My advice to anyone thinking about using Amazon AWS is that they need to set up the foundation well, and they need to choose the right partner to do the implementation. The more experience the partner has, the better the implementation will be.

    On a scale of one to ten, I would give Amazon AWS an eight.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1702560 - PeerSpot reviewer
    Senior Information Technology Manager at a mining and metals company with 201-500 employees
    Real User
    Nov 17, 2021
    Installation simple, good performance, and easy to manage
    Pros and Cons
    • "Amazon AWS has good performance and easy management."
    • "I have been using Amazon AWS for approximately one year."

    What is our primary use case?

    We use Amazon AWS for the services they provide.

    What is most valuable?

    Amazon AWS has good performance and easy management.

    For how long have I used the solution?

    I have been using Amazon AWS for approximately one year.

    What do I think about the stability of the solution?

    The stability could improve.

    What do I think about the scalability of the solution?

    We have two technicians using this solution in my organization.

    How was the initial setup?

    The installation is easy.

    What about the implementation team?

    I did the installation myself.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Amazon AWS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1710180 - PeerSpot reviewer
    Cloud Solution Manager
    Real User
    Nov 12, 2021
    Useful storage, scalable, and stable
    Pros and Cons
    • "This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case."

      What is our primary use case?

      We use the solution for many use cases, such as application hosting, virtual desktops, and disaster recovery.

      How has it helped my organization?

      Customers don't need to calculate what their future requirements need to be. They can start using Amazon AWS no matter what the requirements are and if they increase size it can support them. By using the solution they can reduce their infrastructure, which helps them reduce the cost and of their infrastructure.

      What is most valuable?

      This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case.

      For how long have I used the solution?

      I have been using Amazon AWS for a year and a half.

      What do I think about the stability of the solution?

      The solution is stable. We have global customers on this platform. If you see the past records of Amazon AWS, there has been rarely any downtime or something happening.

      What do I think about the scalability of the solution?

      Amazon AWS is scalable., there are different tools that help to maintain the scalability of the solution. Many of the tools are free of cost. There is no restriction on how many people can use this solution.

      We have 500 customers in the Mumbai region and we plan to increase usage.

      How are customer service and support?

      There is vendor technical support but it is not required if they are taking our support. The customers can directly purchase their support. Our small customers, are purchasing AWS support and they are pleased with the support.

      How was the initial setup?

      The initial setup difficulty depends on the customer's environment. If it's a simple single virtual machine, then it's a simple setup. If it's an SAP-type workload on AWS, then it is somewhat complicated.

      If it is a small single-server implementation, it will take one day to deploy. Otherwise, from an application perspective, your team needs to handle everything and it could take beyond 15 days to one month.

      What about the implementation team?

      We have our own team that does the deployment.

      What's my experience with pricing, setup cost, and licensing?

      The price of the Virtual Desktop service from Amazon AWS could improve, it is more expensive than competitors. The pricing model we are using is pay-as-you-go. You only pay for what you use.

      The technical support from Amazon is extra and there are more than 200 services you can use that has a cost.

      What other advice do I have?

      My advice for those thinking about the implementation of Amazon AWS is to start using it, do not have fear to use these services. If you know how it works and you receive the right support, it always helps to reduce the cost and headache of IT.

      I rate Amazon AWS an eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Hammad  Khan - PeerSpot reviewer
      Deputy Manager at a tech services company with 11-50 employees
      Real User
      Nov 11, 2021
      Stable, easy installation, and accessible from anywhere
      Pros and Cons
      • "The most useful feature of Amazon AWS is it can be accessed from anywhere."
      • "Amazon AWS could improve on security."

      What is our primary use case?

      We are using Amazon AWS for security and for backups.

      What is most valuable?

      The most useful feature of Amazon AWS is it can be accessed from anywhere.

      What needs improvement?

      Amazon AWS could improve on security.

      For how long have I used the solution?

      I have been using Amazon AWS for approximately six months.

      What do I think about the stability of the solution?

      Amazon AWS is reliable.

      What do I think about the scalability of the solution?

      I have not tried to expand Amazon AWS at this time.

      How was the initial setup?

      The installation was not complex. However, it could improve.

      What's my experience with pricing, setup cost, and licensing?

      We pay for Amazon AWS annually.

      What other advice do I have?

      I would recommend this solution to others.

      I rate Amazon AWS an eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
      Updated: January 2026
      Buyer's Guide
      Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.