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Head of Data Projects at Cognitivo
Real User
An on-demand cloud computing platform that has a lot of specific solutions for different use cases
Pros and Cons
  • "I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
  • "It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."

What is our primary use case?

We usually use Amazon AWS to implement data lake solutions. We extract data from an AWS project that we implement, or we extract data from databases and centralize them with AWS components in AWS services. So, we create an infrastructure for our clients to consume their data. I like the components we use, like Amazon DMS or Database Migration Services, F3, and Amazon Athena. I think that these are the main components or the main services that we use.

What is most valuable?

I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS.

What needs improvement?

It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month.

It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services.

For how long have I used the solution?

I have been using Amazon AWS for about three years.

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What other advice do I have?

On a scale from one to ten, I would give Amazon AWS a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerente regional de tecnología at a manufacturing company with 501-1,000 employees
Real User
Scales well and expands easily and offers good configuration
Pros and Cons
  • "The scalability of the product is the solution's most valuable feature."
  • "The technical support should be better than what is on offer right now."

What is our primary use case?

We are running everything on the cloud. That's our primary use case. All the servers we are using are on AWS. The only thing we have on SAP's cloud is the analytics part. Everything else is running on AWS.

What is most valuable?

The scalability of the product is the solution's most valuable feature. It expands very, very easily.

I don't have any complaints about the configuration capabilities or the interface.

The pricing seems to be good.

What needs improvement?

The technical support should be better than what is on offer right now.

For how long have I used the solution?

I've used the solution for a while now. It's been about four years in total, from what I recall.

What do I think about the scalability of the solution?

The solution scales very well. If a company needs to expand it, it's very easy to do. It's one of the solution's most striking features.

How are customer service and technical support?

The support could be better. It's an aspect of the solution that isn't as good as everything else. We aren't satisfied. They need to be more helpful and responsive.

Which solution did I use previously and why did I switch?

We also use SAP. In terms of SAP, I'm running all my servers on this IP at this moment. We have our development, our quality, and also production sites on it.

What's my experience with pricing, setup cost, and licensing?

We can't complain about the pricing. So far, it doesn't seem to be too expensive.

What other advice do I have?

We are a customer and an end-user. We don't have a business relationship with Amazon.

Overall, I would rate the solution at a nine out of ten overall. We've been very, very happy with the capabilities we've been able to experience so far.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon AWS
August 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
DevOps Engineer at Apptegy
Real User
Good backup of CRM data of SalesForce
Pros and Cons
    • "As far as the automation is concerned, the backups should be scaled."

    What is our primary use case?

    I use Amazon AWS for backing up our data from the customer relationship management solution of SalesForce. For the moment, we have not made use of it for the restoration of any routes or data that is involved. 

    What needs improvement?

    The solution should me made friendlier to use. 

    As far as the automation is concerned, the backups should be scaled. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Amazon is higher than that of SalesForce. We thought that things would be cheaper when it comes to Mexico and that a connection would be made between the facilities and SalesForce. 

    What other advice do I have?

    I rate Amazon AWS as a nine out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1595568 - PeerSpot reviewer
    Technical Content Writer at a computer software company with 51-200 employees
    Real User
    Regularly updated, plenty of features, and reliable
    Pros and Cons
    • "AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time."
    • "The solution could have better security and more integration with other platforms."

    What is our primary use case?

    This solution can be used to set up a cloud infrastructure and DevOps practices, such as Agile. It can be on-premises or in the cloud.

    What is most valuable?

    AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time.

    What needs improvement?

    The solution could have better security and more integration with other platforms.

    For how long have I used the solution?

    I have been using this solution for approximately eight years.

    What do I think about the stability of the solution?

    I have found the stability very good.

    What do I think about the scalability of the solution?

    This solution is scalable.

    Which solution did I use previously and why did I switch?

    I have previously used Microsoft Azure DevOps and we prefer Amazon AWS.

    What's my experience with pricing, setup cost, and licensing?

    We are currently paying for the solution on an annual basis.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Amazon AWS a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Service Delivery Manager / Architect at a tech services company with 201-500 employees
    Real User
    A cloud computing solution with great elasticity
    Pros and Cons
    • "The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us."
    • "AWS support could be better."

    What is our primary use case?

    We're using several Amazon products. We use Amazon AWS Compute Service, AWS Elastic Load Balancing, and a huge private VPN or a virtual private network are created out of it. We also use an API Gateway. There are several products and several services that AWS provides, and we're using them.

    What is most valuable?

    The compute and the elasticness of the compute is really great. Whenever there's a load, it automatically adds the servers and then reduces the servers based on the configuration. This is really wonderful, more cost-effective, and it's been really good for us.

    What needs improvement?

    AWS support could be better.

    For how long have I used the solution?

    I have been using Amazon AWS for many years.

    How are customer service and technical support?

    AWS support could be better. It could be faster and straightforward.

    How was the initial setup?

    There's no initial setup or installation. It's all configuration.

    What's my experience with pricing, setup cost, and licensing?

    A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis.

    Which other solutions did I evaluate?

    We did evaluate a couple of other products like Google Cloud and  RTCloud, but our customers decided to go with AWS.

    What other advice do I have?

    I would recommend this cloud solution to new customers.

    On a scale from one to ten, I would give Amazon AWS an eight.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1465254 - PeerSpot reviewer
    Software Engineer at a tech services company with 1,001-5,000 employees
    Real User
    Detailed dashboard, easy to follow documentation, and reliable
    Pros and Cons
    • "This solution offers a very detailed dashboard that has some metrics, such as performance and budget."
    • "In a future release, I would like to see more support for AI because it is the future."

    What is our primary use case?

    I am using the solution to create my own virtual servers in the cloud. We use one of the servers to deploy the database for NoSQL database on MongoDB. MongoDB allows all types of databases. 

    Here is a more detailed explanation. I needed to deploy a backup API that was not in the project I needed it for. To back up the API is essentially treating data from the MongoDB database. Initially, we implemented it locally and tested all the endpoints, and then we deployed it to the AWS services. We needed this to be online and to communicate with the front end, which is an angular app that says you receive the data from another database which is another NoSQL.

    What is most valuable?

    This solution offers a very detailed dashboard that has some metrics, such as performance and budget. You can find all the documentation on how to do almost anything. It supports multiple services where you can use Linux. Depending on your use case, you can also manage the allocations, for example, your hard drive and memory.

    Additionally, the solution is user-friendly, has intuitive dashboards, and plenty of graphs and charts available.

    What needs improvement?

    We had some problems with bandwidth because of high usage. There were so many queries going to the API and since we were on a budget, we did not provide the needed requirements for our software. At those times the performance was really slow, I needed to log in using a remote session to check whether there is a problem and if there was I had to restart the server. If you have the required budget and you know how to customize it, I think it would be working fine.

    In a future release, I would like to see more support for AI because it is the future. 

    For how long have I used the solution?

    I have been using the solution for the past year.

    What do I think about the stability of the solution?

    The solution is really reliable even when we were using it as a demo to showcase to clients.

    The cloud-based environment was secure for everything I used it for. It does not allow you to just log in for the remote sessions. You need to configure it to have a computer log into your accounts properly for user management.

    What do I think about the scalability of the solution?

    The solution is scalable, whenever you want to scale up the solution and improve it, they really offer you that opportunity. For example, increase the hardware and resources.

    How are customer service and technical support?

    The customer support is exceptional. I was having some problems with deploying the server and had to contact support. I began chatting with the chatbot and when it did not help me I was transferred to one of their support attendants. Once the ticket is submitted, they send you another email, in three days to check whether the problem was resolved or not. They are really helpful.

    Additionally, at one of the AI summits, Amazon had a room that was filled with many technical professionals. They all had different technical backgrounds willing to give support to those who asked questions. It was really helpful.

    How was the initial setup?

    The installation for me was straightforward since I have some technical background. However, I did still need to read some documentation. The installation documentation is good and informative. Those who are new to the solution can search the internet for information to guide them and there are courses online to follow too.

    What's my experience with pricing, setup cost, and licensing?

    When I first started using the solution I used a free trial, and then we upgraded to a pay-as-you-go subscription. We have an allocated budget of $50. I am happy with the pricing because the free trial project helped me progress. In our country, there are limitations for what payment methods we can use, we do not support PayPal, and credit card transactions are delayed. Hopefully, this gets better in the future. However, in other countries, this is not a widespread problem.

    What other advice do I have?

    The type of deployment of the solution depends on the need of the organization. There are some solutions that we deploy for the clients that we need in a more stable environment. In this case, we use the cloud. For testing purposes for internal projects, we use our own servers within the company. I think by the IP numbers, we can request to create a certain server and they created this for us. There are some clients that require a cloud-based solution, we have this capability but it is still in testing and it is not what we use our servers for.

    I would recommend this solution for companies like small companies just starting out. It would be really helpful for them.

    I rate Amazon AWS a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1305831 - PeerSpot reviewer
    Assistant Manager at a comms service provider with 5,001-10,000 employees
    Real User
    Useful trusted advisor tool, well-written documentation, but technical support could be faster
    Pros and Cons
    • "I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications."
    • "The technical support can take longer than expected sometimes. They could improve on this."

    What is our primary use case?

    We are using this solution for internet applications.

    What is most valuable?

    I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications. Additionally, the portal for management has clear well-written documentation.

    For how long have I used the solution?

    I have been using the solution for two years.

    What do I think about the stability of the solution?

    We have not had any major issue with stability, it is quite stable.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and technical support?

    The technical support can take longer than expected sometimes. They could improve on this.

    How was the initial setup?

    The initial installation was easy.

    What about the implementation team?

    We did the deployment ourselves.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is fair compared to competitors.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Amazon AWS a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    it_user1558359 - PeerSpot reviewer
    Technical Lead at a tech services company with 10,001+ employees
    Real User
    Meets our needs in terms of features, good pricing, and reliable
    Pros and Cons
    • "It is enough for us in terms of features. We don't have too many transactions, and it is sufficient for our current needs."
    • "Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime. The loading of the dashboard is slow. It could be because I am located in China."

    What is our primary use case?

    We need to do the ticket exchange with external customers for the ITSM domain. There is an exchange of the service requests between our customer and our company.

    What is most valuable?

    It is enough for us in terms of features. We don't have too many transactions, and it is sufficient for our current needs.

    What needs improvement?

    Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime.

    The loading of the dashboard is slow. It could be because I am located in China.

    For how long have I used the solution?

    I have been using this solution for about two years.

    What do I think about the stability of the solution?

    It is reliable. We had a downtime only once. The issue was not with the production environment. It was with the lower environment.

    What do I think about the scalability of the solution?

    There are a lot of people who are using this solution in our organization. There are not many transactions between the customers and our internal system, and we don't have a high workload.

    How are customer service and technical support?

    I had contacted them for another solution, and they got back just in a day.

    How was the initial setup?

    It was easy for us.

    What's my experience with pricing, setup cost, and licensing?

    It is subscription-based, and we are happy with its pricing.

    What other advice do I have?

    I would recommend this solution to others. I would rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.