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reviewer1566387 - PeerSpot reviewer
IT Staff Manager at a hospitality company with 51-200 employees
Real User
May 2, 2021
Very reliable, fast to implement, and easy to scale based on the needs
Pros and Cons
  • "The capacity to grow dynamically based on our needs is most valuable. We can increase resources dynamically. It is also very reliable and fast to implement."
  • "The capacity to grow dynamically based on our needs is most valuable, we can increase resources dynamically, and it is also very reliable and fast to implement."
  • "Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back."
  • "Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back."

What is our primary use case?

We used it for hosting our ERP and databases and the applications that we develop for working with our customers. We are using a lot of Amazon AWS services. It is a mixed environment, and we have a lot of components.

What is most valuable?

The capacity to grow dynamically based on our needs is most valuable. We can increase resources dynamically. It is also very reliable and fast to implement.

What needs improvement?

Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back.

For how long have I used the solution?

I have been using this solution for two years.

Buyer's Guide
Amazon AWS
May 2026
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It is very easy to scale if you need more resources. We have around 150 users of this solution in our company.

How are customer service and support?

They need to be faster.

How was the initial setup?

It was very easy and fast.

What other advice do I have?

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Enterprise architect at a computer software company with 201-500 employees
Real User
May 1, 2021
Stable with good native tools and a relatively easy initial setup
Pros and Cons
  • "The solution has very good Lambda functions within AWS."
  • "We are using it for moving all the banking and insurance domains from on-premises systems to the cloud platform, which is managed by services, right from data integration and data inception to data processing, to advanced visualization and analytics, and we are also using the AI and machine learning aspects as well."
  • "The pricing could be more competitive."
  • "The cost structure could be better. It needs to be more transparent."

What is our primary use case?

We primarily use the solution for our partner.

We are using it for moving all the banking and insurance domains from on-premises systems to the cloud platform, which is managed by services. It is right from data integration, data inception to data processing, to advanced visualization and analytics. We are also using the AI and machine learning aspects as well.

What is most valuable?

We have been using the data ingestion. 

There are native tools which are AWS Glue, which we are using for data integration. 

We also use the Spark and Python-based integration which are both very good. 

The solution has very good Lambda functions within AWS.

We also use AWS Redshift for data modeling along with the integration with Snowflake.

The solution is very stable.

The scalability is excellent.

We've found the initial setup to be quite simple and straightforward.

Technical support is pretty good.

What needs improvement?

The pricing could be more competitive.

There need better integration tools whereby you could have widgets. It already technically has this, however, if they had widgets that could help with the journey from an on-premises legacy database management system, that would be ideal. There should be some accelerators that can convert and automate data pipelines into AWS so that users don't have to start from scratch. 

Basically, if we had accelerators and tools that can help fast track and leverage existing data schemas, models, and then also, data pipelines that are already set up, it would help items to be quickly migrated rather than doing everything from scratch on the cloud.

For how long have I used the solution?

We've used the solution for a couple of years. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is very good. The product does not have any bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is the number one cloud product. It is extremely salable. A company shouldn't have any trouble expanding it.

From a user perspective, I would say from accounts, we are primarily into banking and insurance. We have around four to five of our banking accounts using it. They are a mid-scale bank. 

We do plan to continue using the product.

How are customer service and technical support?

Technical support is good. Overall, they are the number one cloud provider and they have an overall very high market capitalization. The support they have on offer is very good. We're satisfied with the level of service they offer.

Which solution did I use previously and why did I switch?

We have also used the Azure platform as well.

How was the initial setup?

The initial setup is easy. It's not overly complex. The deployment depends, however, it could take a few hours to maybe a day, as it is platform and software as a service. It is all managed by AWS. The installation and management require a bare minimum configuration.

What's my experience with pricing, setup cost, and licensing?

The cost structure could be better. It needs to be more transparent. After COVID, it is competing directly with Azure - which is a bit more of a cost-effective option. It's also competing directly with Google. If they were cheaper, they would be much more competitive in the space.

From a licensing perspective, the cost of ownership is based on usage. 

What other advice do I have?

We are consultants.

We are using the latest version of the solution. I cannot recall the exact version number at this time.

I'd rate the solution at a nine out of ten. We've enjoyed its capabilities so far.

I would recommend this solution to other companies and organizations.

There's a lot of due diligence which happens before organizations choose cloud solutions and then, of course, it needs to fit into the scenario. There is a cost-benefit analysis that has to be performed. It's a good idea to compare it to other platforms as well. Companies need to make sure it factors in the strategic landscape and the tools and technologies that the organization already has. If clients need assistance, we do participate in those strategic initiatives.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Amazon AWS
May 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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reviewer1540659 - PeerSpot reviewer
Director at a consultancy with 11-50 employees
Real User
Apr 25, 2021
Easy to use, stable, and scalable with a lot of services and integrations
Pros and Cons
  • "It is very easy to set up. It is also easy to use. It has a lot of services and integrations. We've been able to integrate whatever we need until now."
  • "It is very easy to set up, it is also easy to use, and it has a lot of services and integrations so we have been able to integrate whatever we need until now."
  • "Its subscription model or pricing model is too complex, which should be improved."
  • "Its subscription model or pricing model is too complex, which should be improved."

What is most valuable?

It is very easy to set up. It is also easy to use. 

It has a lot of services and integrations. We've been able to integrate whatever we need until now.

What needs improvement?

Its subscription model or pricing model is too complex, which should be improved.

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

It is stable. We have not seen any issues so far.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

We have interacted with them. They are good, and we've not had any issues with them.

How was the initial setup?

It is very easy to set up.

What's my experience with pricing, setup cost, and licensing?

Its pricing model is too complex.

What other advice do I have?

I would advise others to do a test before going ahead and buying it. They should look at other cloud options as well. If you are going to use mostly Microsoft products, then go with Azure. For non-Microsoft products, go with AWS.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Devops engineer with 1-10 employees
Real User
Apr 24, 2021
Easy to use, flexible, stable, and has good IAM functionality
Pros and Cons
  • "I like that is very easy to use and that it's flexible."
  • "I like that is very easy to use and that it's flexible."
  • "The price needs improvement."
  • "It's expensive. It should be cheaper."

What is our primary use case?

We use this solution for the EC2, and IAM Management, and Lambda. I am using this solution to gain more knowledge, to educate myself.

What is most valuable?

I like that is very easy to use and that it's flexible.

What needs improvement?

The price needs improvement.

For how long have I used the solution?

I have been using this solution for one month.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. I am the only user of this solution.

We plan to continue using this solution.

How are customer service and technical support?

I am a beginner, I am satisfied with the support.

Which solution did I use previously and why did I switch?

I did not use any other solution.

How was the initial setup?

There is no installation, it's a cloud solution.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

It should be cheaper.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Specialist at integra software
Real User
Apr 19, 2021
Stable, flexible, and easy to configure and implement
Pros and Cons
  • "It is flexible. It is quite comfortable to use for organizations."
  • "It is flexible, and it is quite comfortable to use for organizations."
  • "It just needs to be improved from the security perspective."
  • "It just needs to be improved from the security perspective."

What is our primary use case?

We are using it for File Transfer Protocol (FTP) services. We are using it for file transfers from the US to India via FTP.

What is most valuable?

It is flexible. It is quite comfortable to use for organizations.

What needs improvement?

It just needs to be improved from the security perspective.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 200 to 300 users currently, and we might increase its usage.

How are customer service and technical support?

We don't have any challenges with technical support. We are fine with it.

How was the initial setup?

There isn't much installation. It is just about hosting things, which doesn't take that much time. It was quite easy configuration-wise and implementation-wise.

What about the implementation team?

We did it ourselves.

Which other solutions did I evaluate?

We evaluated Azure and other products.

What other advice do I have?

I would recommend this solution. I would rate Amazon AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
Real User
Apr 12, 2021
Plenty of services, simple to understand, with significant support
Pros and Cons
  • "Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing."
  • "Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing."

    What is our primary use case?

    There are different services, approximately 150 of them, this solution can provide. There are a few services I most commonly use. I am using it for the virtual servers, Lightsail which are lightweight virtual servers, and a simple storage service which is called S3.

    What is most valuable?

    Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing.

    For how long have I used the solution?

    I have been using the solution for three years.

    What do I think about the stability of the solution?

    We have approximately 15 users using the solution in my organization.

    What do I think about the scalability of the solution?

    The scalability of the solution all depends on the services that you are using. It is very easy to scale in the cloud if you want to launch multiple servers and if you want to vertically or horizontally scale up the servers. It can support many environments such as Windows and Linux.

    How are customer service and technical support?

    The support is fast at responding and resolving issues.

    Which solution did I use previously and why did I switch?

    I have used Microsoft Azure and DigitalOcean previously.

    How was the initial setup?

    The solution is an on-demand service. There is a monthly billing requirement which is for the virtual machines we currently use.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive compared to other providers because you need many of the services and it can add up fast.

    What other advice do I have?

    I recommend this solution to others and I plan to use the solution in the future.

    I rate Amazon AWS a ten out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1526127 - PeerSpot reviewer
    Director of Technology at a energy/utilities company with 51-200 employees
    Real User
    Apr 11, 2021
    Stable, flexible, always up to date, and works well as long-term or short-term storage
    Pros and Cons
    • "It's a flexible solution."
    • "We use this solution for everything."
    • "The interface is relatively complex."
    • "The interface is relatively complex. It's not complex when you compare it to Azure, but with some other competitors, it is a little complex."

    What is our primary use case?

    We use this solution for everything. It's our infrastructure. You can have long-term or short-term storage. You can have elastic servers, analytical AI, machine learning services, and API services.

    What is most valuable?

    It's a flexible solution.

    What needs improvement?

    The interface is relatively complex. It's not complex when you compare it to Azure, but with some other competitors, it is a little complex.

    The interface could be simplified. It's an area that needs improvement, as well as the price.

    For how long have I used the solution?

    I have been using this solution for five years.

    We are using the latest version. It's always kept up-to-date by Amazon.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    It's a scalable product. Everyone in our organization is using this solution. We have 100 users.

    We are not sure if we are going to continue using this product. We may move to Azure or GCP. We haven't made that decision.

    How are customer service and technical support?

    You have support but not very much. It's all do-it-yourself and you figure it out for the most part.

    You have outside consulting firms that provide the support. 

    Which solution did I use previously and why did I switch?

    We use Azure, just for backups.

    How was the initial setup?

    There is nothing to install, it's cloud. It's easy.

    What's my experience with pricing, setup cost, and licensing?

    The prices are a bit high. But they are the first ones on the market to really do this and they have a monopoly on it.

    Depending on what you get, you will have to pay for a license. For example, if you get SQL Server, which is a Microsoft product, you need to pay for a license. If you get other products, you may have to get a license. They will provide that or they will sell it to you.

    In some instances, it may be, that you bring your own licenses.

    Which other solutions did I evaluate?

    Azure has better services for some aspects, and Google GCP has obviously got some competing products. I think each provider has its benefits, advantages, and disadvantages.

    What other advice do I have?

    I would rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1464441 - PeerSpot reviewer
    Software Engineer at OMFYS Technologies India Pvt.Ltd
    Real User
    Apr 11, 2021
    Stable, easy-to-use and technical support is helpful
    Pros and Cons
    • "It is stable. For the cloud version, we require some installation platforms and we don't have a server with us right now. We require it from Amazon AWS. We can just plan and get the AWS server."
    • "It is stable."
    • "It should be more secure and have more integrations."
    • "It should be more secure and have more integrations."

    What is our primary use case?

    We use Amazon AWS for cloud deployment of Automation Anywhere tool.

    What needs improvement?

    It should be more secure and have more integrations. 

    For how long have I used the solution?

    I used Amazon AWS for about three months.

    What do I think about the stability of the solution?

    It is stable. For the cloud version, we require some installation platforms and we don't have a server with us right now. We require it from Amazon AWS. We can just plan and get the AWS server.

    What do I think about the scalability of the solution?

    It's scalable.

    How are customer service and technical support?

    We have one contact person for our organisation. Through him, we gave him our requirements, and he arranged all those things about AWS for our installation. We gave him the details of the quantity of RAM & hard disks, and our expectations.

    What other advice do I have?

    It's perfect to use.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.