We use AWS for product development, testing, and storage management.
Vice President at a tech services company with 1-10 employees
A cloud computing platform that's easy to use, but the price could be better
Pros and Cons
- "I like that it's easy to use."
- "AWS has improved our organization by driving efficiency in our product development cycles."
- "They could lower the cost. The setup could also be easier."
- "It's expensive. It costs you an arm and a leg."
What is our primary use case?
How has it helped my organization?
AWS has improved our organization by driving efficiency in our product development cycles.
What is most valuable?
I like that it's easy to use.
What needs improvement?
They could lower the cost. The setup could also be easier.
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March 2026
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For how long have I used the solution?
I've been using Amazon AWS for about five years.
What do I think about the stability of the solution?
AWS is fairly stable. There are always some issues, but not much.
What do I think about the scalability of the solution?
AWS scales fine most of the time. It's just expensive.
Which solution did I use previously and why did I switch?
We've used Azure, we've used Google Cloud, we've used DigitalOcean, and we used SoftLayer. We're primarily using AWS because 75% or 80% of people use AWS, and we want our product to run optimized on AWS.
How was the initial setup?
The initial setup is relative. It's easier than others, but it could always be easier.
What's my experience with pricing, setup cost, and licensing?
It's expensive. It costs you an arm and a leg. It's just about your expertise to do it on-prem versus in the cloud. I think it's more cost-effective to do it on-prem, but not everybody has a lab or the capital equipment budget to staff a lab. So, they are defaulting to using a service.
That's the trade-off. If you're going to scale, most of the time, people are going to build it in-house. To get development started and to get things moving quickly, the cloud providers offer a valuable service. The biggest charge is for storage, moving data back and forth, and the ingress and egress charges.
What other advice do I have?
I would tell potential users that there's a learning curve, but it definitely works.
On a scale from one to ten, I would give Amazon AWS a solid seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Architect at a tech services company with 501-1,000 employees
Stable and scalable with a fast deployment process
Pros and Cons
- "The initial setup is easy. The deployment is fast."
- "Having a cloud available has been great; it makes things faster and easier and the deployment is pretty quick and very straightforward."
- "The pricing could be a bit high at times. It's something they could improve upon."
- "The pricing could be a bit high at times."
What is our primary use case?
We're using the solution for version codes for various types of services. We also use the solution as a database. We use the platform to analyze data services.
What is most valuable?
The solution is very good at analyzing data services.
The initial setup is easy. The deployment is fast.
We really enjoy working on something that is based in the cloud. It makes things easier.
What needs improvement?
The pricing could be a bit high at times. It's something they could improve upon.
We aren't missing any features right now. For us, the solution is perfect as it is. We don't feel anything is lacking.
For how long have I used the solution?
While my organization has been using the solution for years at this point, I have not been using it for the same length of time. It's been a while, however, it hasn't been that long.
What do I think about the stability of the solution?
The solution is very stable. It doesn't crash or freeze. There aren't bugs or glitches. The performance is good. All of the services and requirements for our clients are currently working without any issue.
What do I think about the scalability of the solution?
The scalability of the product is okay. You can expand it if you need to.
We only have a few people currently using the solution in our organization. There aren't a lot of us using it.
How are customer service and technical support?
We've used technical support in the past. We've made tickets. Largely, it's been helpful. The response time is reasonable. We're largely satisfied with the level of support provided.
How was the initial setup?
We've found that, overall, the initial setup isn't too complex. It's straightforward and very easy. A company shouldn't have any issues with the implementation process. We didn't have trouble.
Deployment times vary. It often depends on the services involved. We did an implementation in February and it was only five minutes. It can be very quick. It doesn't take too long.
What other advice do I have?
We are an AWS partner.
I'd recommend the solution. Having a cloud available has been great. It makes things faster and easier and the deployment is pretty quick and very straightforward.
I would rate the solution at a nine out of ten. I've been extremely happy with the product so far.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Amazon AWS
March 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Content Writer at a tech services company with 11-50 employees
Feature-rich, stable, good pricing, and responsive support
Pros and Cons
- "It has good reporting and documentation."
- "My experience with technical support has gone very well; they are very responsive and pretty cool."
- "The dashboard and interface need improvement."
- "The dashboard and interface need improvement. It could be more user-friendly."
What is our primary use case?
We are a car company and we use this solution for our customers.
What is most valuable?
It has a lot of features to keep up with.
It has good reporting and documentation.
What needs improvement?
The dashboard and interface need improvement.
It could be more user-friendly.
For how long have I used the solution?
I have been using Amazon AWS for half a year.
We are using the latest version.
What do I think about the stability of the solution?
It's highly stable. We have not had any issues with stability.
What do I think about the scalability of the solution?
We have not explored this area yet.
My department is quite small. We have three to five people in my team who are using this solution.
How are customer service and technical support?
My experience with technical support has gone very well. They are very responsive. They are pretty cool.
Which solution did I use previously and why did I switch?
We are using OpenShift to combine two platforms.
How was the initial setup?
It's pretty hard to deploy. Our IT takes care of this area.
What's my experience with pricing, setup cost, and licensing?
We are happy with the pricing.
What other advice do I have?
Definitely, I would recommend this solution to others.
I would rate Amazon AWS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP Platform Engineering at Hydrogen
Reliable with good reporting and good documentation
Pros and Cons
- "The payment structure is very good."
- "Every aspect of the product is excellent."
- "The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security."
- "The security right now needs improvement."
What is our primary use case?
We have a financial services application that's a very broad purpose API set. There are rest APIs for executing financial transactions and maintaining financial data. We also have a series of applications built on top of that.
What is most valuable?
Every aspect of the product is excellent. We have no complaints.
The reporting aspects of the solution are excellent.
The documentation that is on offer is very good.
The initial setup isn't too complex. A company shouldn't have any problems implementing the solution.
The stability is very, very reliable.
The payment structure is very good.
The scalability is excellent. There aren't really any limitations
What needs improvement?
The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security.
I'd love to see guarding duties enhanced.
The pricing could be a bit better. It's something that can always be improved upon.
For how long have I used the solution?
I've been using the solution for years. It's been a while.
What do I think about the stability of the solution?
The stability is tremendous. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. The performance is excellent.
What do I think about the scalability of the solution?
The scaling is phenomenal. We use a lot of auto-scaling. It's really fantastic. If a company needs to expand, it can do so easily.
In our organization, we have 15 users of the product.
How are customer service and technical support?
It is very seldom that we have had to contact technical support. That said, when we have, it's been very responsive. We are quite satisfied with the level of service provided. It's been very good overall.
How was the initial setup?
The initial setup is pretty straightforward. It's not too complex. A company that would like to implement it themselves shouldn't have any problems doing so.
What's my experience with pricing, setup cost, and licensing?
The solution is set up as a pay-as-you-go. It's very convenient.
The pricing could always be better, but it's pretty darn good. We're looking into some options for some pricing improvements through some Amazon partners.
There are not any additional costs to the standard licensing fees.
Which other solutions did I evaluate?
We did look at other clouds, however, ultimately, we chose AWS. We've been extremely happy with it.
What other advice do I have?
We are just a customer and end-user.
I've been an enormous fan of AWS. It does exactly what I need it to do. It would be hard to convince me to use anything else.
I would recommend other potential users to absolutely do it. It cannot be beaten. I'll never run a data center again.
I'd rate the solution nine out of ten. We're very happy with the product overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior consultant at NTT Security
A well-built and logical ecosystem that is robust, secure, and scalable
Pros and Cons
- "Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable."
- "Almost everything is good; it is a whole ecosystem that is very well-built and logical, with small building blocks that can be used in the right way to build a much bigger ecosystem that is robust, secure, and scalable."
- "Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement."
- "Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this."
What is most valuable?
Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable.
What needs improvement?
Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the stability of the solution?
It has good stability. In six years of working with Amazon AWS, I had only two major incidents, which are very few.
What do I think about the scalability of the solution?
It is very scalable. Our clients are enterprise businesses. There are some customers who put only a part of their business on Amazon AWS, and there are some customers who put everything on Amazon AWS. In some cases, a few applications are going to the cloud, whereas in other cases, everything is going to the cloud, and the migration is huge.
How are customer service and technical support?
Their technical support is good.
How was the initial setup?
Its initial setup is straightforward. You just need to create an account.
What other advice do I have?
I would recommend this solution. It is a cloud leader, and it is a safe bet.
I would rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Enterprise Solutions Executive (AWS Certified Solutions Architect) at a tech services company with 11-50 employees
Scalable, easy to set up and very easy to use
Pros and Cons
- "The product is highly scalable."
- "The ease of use is the solution's most valuable aspect for us at this point."
- "The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive."
- "When the solution faces downtime, it can be for hours or half a day."
What is most valuable?
The ease of use is the solution's most valuable aspect for us at this point.
You can manage everything from the console, which is very convenient.
The high level of technology of the database services being served to the customers is impressive.
The security is excellent. We feel very protected by the solution.
The solution is very easy to set up.
The product is highly scalable.
There is very good documentation available to users for troubleshooting, et cetera.
What needs improvement?
From a technology standpoint, the solution is almost perfect. We don't feel that anything is lacking in that sense.
The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive. Other cloud competitors are less costly. From our country's point of view, I would say that it needs to be cheaper.
When the solution faces downtime, it can be for hours or half a day. This is far too long.
For how long have I used the solution?
I would say that I started using AWS around 2017.
What do I think about the stability of the solution?
The solution is stable. That said, there are some instances that some of the services in some of the regions might go down. The downtime sometimes will last longer than you expected. We expect that occasionally the downtime maybe a few minutes or half an hour. That's not always the case. Sometimes it can be hours. Sometimes it can even be half a day. For us, the downtime is a problem.
What do I think about the scalability of the solution?
The solution is highly scalable. You can create thousands of servers in minutes or something like that, so it's very scalable. If a company needs to expand, it can do so with ease using this solution.
The types of businesses we typically deal with are rather small.
How are customer service and technical support?
I haven't used technical support. I haven't yet had a need to. Therefore, I can't discuss anything in regards to their helpfulness or knowledgeability. That speaks to how good their product has been overall.
That said, if you run into problems, most of the issues that you are having in terms of technical difficulties can be solved within the documentation.
How was the initial setup?
The solution is very easy to install. If you start short-term with the database services, and if you then get the Web Services, it's very easy. A company shouldn't have any trouble setting everything up. It's not complex.
I tend to manage the solution for my clients once it is installed.
What's my experience with pricing, setup cost, and licensing?
Due to currency fluctuations in Turkey, we find the product to be on the more expensive side. There are other, cheaper options on the market.
What other advice do I have?
I'm a consultant. If the customer wants an AWS solution or AWS consultancy, I give these services to them. If they want some local provider, I also work with them.
We are using the latest version of the solution.
Most of my clients don't know the technology and don't want to get into deep technical knowledge in terms of the solution itself. They don't want to manage AWS. They just want to let someone manage their infrastructure and AWS services for them. There aren't too many large companies dealing with AWS on a massive scale in Turkey. I don't really deal with larger entities anyway.
So long as an organization's focus is not on pricing, I would recommend the solution.
In general, I would rate the solution at an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Project Manager / Manager / Consultant at a tech services company with 11-50 employees
Reliable, scalable, and simple installation
Pros and Cons
- "We found the solution to be reliable."
- "We use the solution only internally as a private cloud to store our files, our projects, and to keep our servers running."
- "The customization could be improved."
- "The customization could be improved."
What is our primary use case?
We use the solution only internally as a private cloud to store our files, our projects, and to keep our servers running.
What needs improvement?
The customization could be improved.
What do I think about the stability of the solution?
We found the solution to be reliable.
What do I think about the scalability of the solution?
In my experience the scalability is good. We have six people using the solution in my organization.
How are customer service and technical support?
We never had to use the support but I have heard the support was good.
How was the initial setup?
The installation was simple because we already have set it up before, it was very quick.
What about the implementation team?
We did the deployment ourselves. Since we only use the solution for our internal files it allowed us to do the deployment in just one day.
What's my experience with pricing, setup cost, and licensing?
The price could be better.
What other advice do I have?
I rate Amazon AWS a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Field Application Engineer at a tech vendor with 1,001-5,000 employees
A perfect solution with good features, security, integration, and support
Pros and Cons
- "They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world. It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot."
- "Everything is good in this solution."
- "They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region."
- "They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region."
What is our primary use case?
We run everything on AWS. You can run anything on this, such as web servers, application servers, and containers as a service.
What is most valuable?
They are enterprising and pretty good in terms of features. It has good security. Its availability is also pretty good. It is available everywhere in the world.
It has pretty good integrations, and it is working well. They have done a lot of improvements, and its UI has improved a lot.
What needs improvement?
They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region.
For how long have I used the solution?
I have been using this solution for three to four months.
What do I think about the stability of the solution?
It is very stable. They keep on improving it continuously.
What do I think about the scalability of the solution?
It is scalable. A lot of people are using it, especially DevOps.
How are customer service and technical support?
Their support is pretty fast and good. They provide worldwide support, and everything is taken care of.
How was the initial setup?
It is straightforward. You have all the documentation, so it is pretty good. For its deployment, two or three people should be more than enough.
What other advice do I have?
Everything is good in this solution. They are number one, and they have done everything. The number of services is very huge, and they have taken care of everything. We plan to keep using this solution.
I would rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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