I use Amazon AWS in a Windows environment.
Assistant Manager at a tech services company with 201-500 employees
Easy to install, good dashboards, and good reporting
Pros and Cons
- "I am happy with the dashboard."
- "I like everything about AWS, especially the reporting."
- "I have trouble with the AWS command-line interface."
- "I have trouble with the AWS command-line interface."
What is our primary use case?
What is most valuable?
I like everything about AWS, especially the reporting.
I am happy with the dashboard.
What needs improvement?
I have trouble with the AWS command-line interface.
The security could be improved.
For how long have I used the solution?
I have been using Amazon AWS for approximately three months.
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What do I think about the stability of the solution?
AWS is a stable solution.
What do I think about the scalability of the solution?
I have not tried to scale when using AWS.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The price is good and licensing fees are paid on a monthly basis.
What other advice do I have?
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Regional Solutions Architect at a tech services company with 1,001-5,000 employees
Easy to set up with good stability and the capability to scale
Pros and Cons
- "The stability of the solution is very good."
- "Overall, the solution is quite complete."
- "The pricing of AWS is very unclear. They make it quite confusing."
- "The pricing of AWS is very unclear; they make it quite confusing, and sometimes there are hidden charges."
What is our primary use case?
We primarily use the solution to deploy our systems in the Cloud. It could be virtual machines, containers, and servers as well.
What is most valuable?
We've been using EasyTune for elastic computing and it has been very helpful. It's the feature we're using the most right now.
In general, the solution works quite well.
The product is very easy to set up.
The stability of the solution is very good.
The solution scales well.
Overall, the solution is quite complete. There aren't any missing features.
What needs improvement?
The cost management is too complex right now.
The pricing of AWS is very unclear. They make it quite confusing. They need to make the cost structure easier to understand.
For how long have I used the solution?
We've been using the solution for two years or so at this point. It's been a couple of years.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. If a company needs to expand it, it can do so relatively easily.
We have around 50 or so users on the solution currently.
How was the initial setup?
The initial setup is not overly complex or difficult. It's very easy. The setup is straightforward.
Being on the cloud, the deployment is very fast. It only takes a few minutes.
What's my experience with pricing, setup cost, and licensing?
The pricing is confusing. Sometimes there are hidden charges.
What other advice do I have?
We are AWS partners.
We're always using the latest version of the solution. As a cloud-based solution, it constantly updates itself to the latest version.
I'd advise users considering the solution that they really need to understand the costs and how they work with AWS. At some point, it can get confusing and it can lead to companies dealing with hidden charges.
I'd rate the solution nine out of ten. If it wasn't for cost management, I would rate it higher.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Amazon AWS
March 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
CEO at a tech services company with 201-500 employees
Good availability, reliable, and scalable, but it's expensive
Pros and Cons
- "The availability is good, you can get any service you need immediately."
- "This is a product that is easy to use and highly available."
- "AWS is very expensive."
- "AWS is very expensive. It's paid on a monthly basis and you have to pay for the resources that you use."
What is our primary use case?
There is a large list of products that are available in the cloud, from computing to mail hosting and server services that are available in the AWS cloud.
They provide you with computing resources and IT services.
What is most valuable?
In terms of features, I would rate it a nine.
This is a product that is easy to use and highly available. The availability is good, you can get any service you need immediately.
For how long have I used the solution?
I have been using Amazon AWS for five or six years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's a very scalable product. We have 200 users in our organization who are using AWS.
How are customer service and technical support?
They provide support at different levels.
Which solution did I use previously and why did I switch?
Previously, we did not use another solution.
We use our own server in the cloud or we use AWS.
How was the initial setup?
It is in the cloud, there is no installation.
What's my experience with pricing, setup cost, and licensing?
Pricing, I would rate a five out of ten. AWS is very expensive.
It's paid on a monthly basis and you have to pay for the resources that you use.
There is no licensing in AWS, you pay per usage.
What other advice do I have?
We have reduced usability to a few situations because we have our own hosting cloud server.
I would not recommend this solution, I would recommend something from the competitors.
I would rate Amazon AWS a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a computer software company with 501-1,000 employees
Scales well with an easy initial setup and good technical support
Pros and Cons
- "The solution can scale quite well."
- "It works pretty seamlessly."
- "The pricing of the solution could be better. It's a little pricey."
- "The pricing of the solution could be better. It's a little pricey."
What is our primary use case?
We are a hospital system provider. We use the solution in order to provide provisions to the hospital. The client didn't want to host on-premises, and therefore we are using this product.
What is most valuable?
If there are issues, I come and check on them, however, I rarely use the solution, which suggests it's pretty problem-free. It works pretty seamlessly.
The initial setup is very straightforward and I didn't have any issues with configuring the solution.
The solution can scale quite well.
Technical support is pretty decent so far.
What needs improvement?
The pricing of the solution could be better. It's a little pricey.
For how long have I used the solution?
I've been working with the solution for the past two years or so.
What do I think about the scalability of the solution?
I haven't seen anything that would make me assume that solution can't scale as much as you need it to. It seems to be pretty scalable. There are no limitations.
How are customer service and technical support?
I've found the technical support to be pretty decent overall. You do need to give them some time, however, largely we are satisfied with their level of helpfulness.
How was the initial setup?
I am not extensively using the solution and I didn't do any work on the AWS; there's a DevOps team who will do the configuration.
That said, it's very straightforward. I didn't face any complexity in configuring AWS, for example.
What about the implementation team?
As integrators, we can implement the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
It would be ideal if the solution cost the customer less. It's expensive right now.
What other advice do I have?
We're integrators and service providers. We offer services to our clients.
We use a private VPN for the solution.
I'd recommend the solution to other organizations, so long as the company doesn't care about the pricing.
I would rate the solution eight out of ten, simply due to the fact that the cost is high. They lose points there.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
SAP Platform Security Consulting at a security firm with 1-10 employees
Easy to set up, flexible, and well-priced
Pros and Cons
- "The best features are flexibility and cost."
- "The best features are flexibility and cost."
- "Scaling is an area that can be improved."
- "Scaling is an area that can be improved. For example, I would like to be able to change the amount of memory that is allocated to a server."
What is our primary use case?
I am a consultant and Amazon AWS is one of the platforms that I use.
What is most valuable?
The best features are flexibility and cost.
What needs improvement?
Scaling is an area that can be improved. For example, I would like to be able to change the amount of memory that is allocated to a server. This would give us better performance. I know that it can be done but it isn't obvious how to do it.
For how long have I used the solution?
I have been working with Amazon AWS for between two and three years.
How are customer service and technical support?
The technical support is good. We contacted them when we were working on a project and they were both knowledgeable and helpful.
How was the initial setup?
The initial setup is easy.
There is some design that has to be done, including security and zoning.
What's my experience with pricing, setup cost, and licensing?
The price for AWS is good.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Founder at a tech company with 11-50 employees
On-demand pricing, stable, scalable, and easy to use
Pros and Cons
- "The ease of use is the biggest benefit."
- "The ease of use is the biggest benefit."
- "In the next release, I would like to see better pricing."
- "In the next release, I would like to see better pricing."
What is our primary use case?
We use this solution to run some of our workloads.
What is most valuable?
We like the on-demand pricing.
The ease of use is the biggest benefit.
They deliver in terms of features.
What needs improvement?
In the next release, I would like to see better pricing.
For how long have I used the solution?
I have been using Amazon AWS for almost a year.
I am using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
This is a scalable product. In my organization, I have 15 to 20 people who are using it.
I don't see any reason why they would not continue using this solution.
How are customer service and technical support?
I don't have any experience with technical support.
Which solution did I use previously and why did I switch?
We did not use another solution previously. We started using AWS.
How was the initial setup?
It's all in the cloud, so there is really no installation.
What's my experience with pricing, setup cost, and licensing?
What attracted us was the on-demand pricing. It's a pay-per-use model.
It is costly, but when you use the pay-per-use model, it is cheaper.
The price could be cheaper, but it's better than what is available.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Arquiteto de Soluções at a tech services company with 201-500 employees
A complete cloud infrastructure solution with many valuable features and great scalability and stability
Pros and Cons
- "It has several valuable features, but the load balancer, auto-scaling, and RDS database are the main ones. It is a complete cloud infrastructure solution."
- "It has several valuable features, but the load balancer, auto-scaling, and RDS database are the main ones; it is a complete cloud infrastructure solution."
- "In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support. The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider. Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS."
- "The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider."
What is our primary use case?
We have migrated on-premises infrastructure for a customer to the AWS cloud with different workloads, such as Windows, Linux, Oracle, and SQL Server. It is a public and hybrid cloud deployment.
What is most valuable?
It has several valuable features, but the load balancer, auto-scaling, and RDS database are the main ones. It is a complete cloud infrastructure solution.
What needs improvement?
In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support.
The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider.
Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS.
What do I think about the stability of the solution?
It is very stable. There are no problems with its stability.
What do I think about the scalability of the solution?
Its scalability is perfect and great. We have around 300 users.
How are customer service and technical support?
Their technical support is okay, but it can be better. This is something for which there is room for improvement. We get more support from some of the other providers as compared to AWS.
How was the initial setup?
It had medium complexity. It was not too complex, but it is never simple to migrate to the cloud. It took three months.
Several people were involved in its deployment. We had 13 people in total. There were about eight people from our side and maybe five people from the customer side.
What's my experience with pricing, setup cost, and licensing?
It is much more expensive than any other cloud provider.
What other advice do I have?
I would rate Amazon AWS a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate IT Applications Manager at a retailer with 10,001+ employees
Robust, easy straightforward, and works well for our e-commerce solution
Pros and Cons
- "The stability is magnificent, it's spectacular."
- "In the 4 years that we have been using IaaS services from Amazon, we have not had any issues."
- "When you are first starting, the initial setup can be a bit complex, but it gets easier after that."
- "When you are first starting, the initial setup can be a bit complex, but it gets easier after that."
What is our primary use case?
We use Amazon AWS as an IaaS Cloud for our e-commerce sites.
How has it helped my organization?
Because of the stability and scalability AWS provides, our team can now focus on how to engage and delight our customers instead of constantly being fixing production issues.
What is most valuable?
We have not had any problems at all.
In the 4 years that we have been using IaaS services from Amazon, we have not had any issues.
It's a great IaaS cloud. They are the leaders. No cloud provider can match Amazon right now.
Other providers are improving year over year, but Amazon is still ahead at least two years.
What needs improvement?
Working with AWS requieres your organization to invest in training your team to better use and take advantaje of all that AWS has to offer.
For how long have I used the solution?
We have been using this solution for 4 years.
What do I think about the stability of the solution?
AWS provides without a doubt the most mature and stable IaaS cloud in the market.
What do I think about the scalability of the solution?
We have thousands of customers who are going to our websites to purchase goods and it takes a matter of minutes to scale the infrastructure both horizontally or vertically.
How are customer service and technical support?
Great services, assistance and response time from the AWS team
How was the initial setup?
It depends on how complex is the architecture of the solution to be deployed, in our case because Magento is sort of "native" for AWS it has been straightforward.
What about the implementation team?
We implement through a vendor team specialized implementing and managing Magento on AWS
What other advice do I have?
I would rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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