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reviewer1217268 - PeerSpot reviewer
CTO & Product at a financial services firm with 11-50 employees
Real User
Jan 13, 2022
Easy to use with a good performance and decent technical support
Pros and Cons
  • "Technical support has been great."
  • "The stability and performance are great."
  • "I'd like the solution to be more plug-and-play."
  • "I'd like the solution to be more plug-and-play."

What is our primary use case?

This is a service solution for architecture. It's a cloud solution basically for anything you need. 

What is most valuable?

I'm happy with the solution.

It's very easy to use. 

The stability and performance are great.

The scalability of the product is great.

Technical support has been great.

What needs improvement?

I'd like the solution to be more plug-and-play.

For how long have I used the solution?

I've been using the solution for about ten years at this point. It's been a while.  

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May 2026
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What do I think about the stability of the solution?

The stability is very good. The performance is great and it's quite reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

AWS scales well. It's not a problem to expand it. 

We have 100 users using the solution at this time. They are end-users and clients. 

Our plan right now is to increase usage in the future.

How are customer service and support?

I've used technical support in the past. I don't have any complaints about their services. They are quite good overall.

Which solution did I use previously and why did I switch?

We did use a different solution, however, the company decided to move to AWS.

How was the initial setup?

There's no installation involved. It's a very straightforward product.

As there is no installation process, you don't need a technical team and you don't have to do any maintenance. 

What's my experience with pricing, setup cost, and licensing?

There is a license fee that you need to pay. There are flexible payment options. For example, you can pay monthly if you want to.

What other advice do I have?

I do recommendations for the development of cloud solutions. 

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1751898 - PeerSpot reviewer
Technical Account Manager at a tech services company with 501-1,000 employees
Real User
Jan 12, 2022
Makes it easy to scale and spin up resources and is pretty dependable
Pros and Cons
  • "It is easy to spin up resources."
  • "We switched to it because of its ease of use, ease of deployment, and cost."
  • "There is no control of downtime."
  • "There is no control of downtime."

What is our primary use case?

We are mostly using it for DevOps. 

We are using its latest version. They do auto-updates and update it at their own will.

What is most valuable?

It is easy to spin up resources.

What needs improvement?

There is no control of downtime.

For how long have I used the solution?

I have probably been using this solution for eight months.

What do I think about the stability of the solution?

Over the past couple of days, we've had some outages. It seems they had some network issues, but overall, it has been pretty dependable and stable.

What do I think about the scalability of the solution?

It is easy to scale. We probably have about 50 users who use this solution.

How are customer service and support?

They're decent. Sometimes, they take a while to get back to you. It depends on the severity.

Which solution did I use previously and why did I switch?

We were using another solution. We switched to it because of its ease of use, ease of deployment, and cost.

How was the initial setup?

Its setup is of medium complexity. It depends on what you're setting up. Some of the things are easy, and some of the things are difficult. For example, setting up infrastructure as code with Terraform is difficult.

What's my experience with pricing, setup cost, and licensing?

It is comparable if you add in the price structure to an on-prem solution.

What other advice do I have?

On the DevOps side, make sure you know what you're doing for security before you implement it. Make sure it is secure.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Amazon AWS
May 2026
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Manager of DevOps at a tech services company with 1,001-5,000 employees
Real User
Jan 12, 2022
It's easy to configure and has high availability
Pros and Cons
  • "AWS is easier to implement than other solutions, and it's more reliable."
  • "AWS is effortless to configure and has high availability."
  • "Amazon support could be better."
  • "Amazon support could be better."

What is our primary use case?

AWS is deployed into a public cloud. We have five lines and everything is autotomized. We are using several AWS solutions, including Containers, Pierre, Stargate, and Lambda. We have several projects in production, but I can't disclose more details because it's confidential. 

What is most valuable?

AWS is easier to implement than other solutions, and it's more reliable. 

What needs improvement?

It would be helpful for us if we could easily integrate Oracle RDS with AWS. That would work well with the solutions we have in place.

What do I think about the stability of the solution?

AWS is stable.

What do I think about the scalability of the solution?

We can quickly add resources with AWS when necessary. Our company currently has 200 users working with AWS.

How are customer service and support?

Amazon support could be better.

How was the initial setup?

Deploying AWS is easy. The amount of time it takes depends on the application. I couldn't give a precise estimate of the number of minutes. We have four engineers to manage and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

We pay about $20,000 per month, and the license is all-inclusive. 

Which other solutions did I evaluate?

We are compared AWS with Azure and IBM Cloud, but in the end, we decided to work with AWS.

What other advice do I have?

I rate Amazon AWS 10 out of 10. For me, it's perfect. AWS is effortless to configure and has high availability. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer936300 - PeerSpot reviewer
Director Of Sales Marketing at a energy/utilities company with 10,001+ employees
Real User
Jan 10, 2022
Many merits regarding stability, scalability, and availability
Pros and Cons
  • "Amazon AWS has many merits, in terms of scalability, stability, and availability. I have loved using this tool."
  • "Amazon AWS has many merits, in terms of scalability, stability, and availability, and I have loved using this tool."
  • "Amazon AWS could be improved with cheaper licensing costs."
  • "Amazon AWS could be improved with cheaper licensing costs."

What is our primary use case?

My primary use case of AWS is cloud computing. I have been using the EKS, EFS, S3, and Lambda. I have a lot of experience with the Kubernetes cluster service, as well as AWS, Azure, and GCP. 

This solution is cloud-based. 

What is most valuable?

Amazon AWS has many merits, in terms of scalability, stability, and availability. I have loved using this tool. 

What needs improvement?

Amazon AWS could be improved with cheaper licensing costs. 

For how long have I used the solution?

I have been using Amazon AWS for more than four years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This solution is scalable. 

In my organization, there are approximately 500 to 1,000 users of Amazon AWS. 

How are customer service and support?

Amazon's technical support is excellent. I am very satisfied with their support. 

How was the initial setup?

The initial setup was very simple. I have been using Terraform as an infrastructure as code tool, and with Terraform, it's very simple. Within one day, I can provision the AWS Infrastructure as a Service tool and install our platform based on the cloud and data analytics. 

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, Amazon AWS is excellent. You need to pay for a license to use AWS, and the license could be cheaper, but in each of the cases and instances I've used AWS, there has been a good chance to save money. 

What other advice do I have?

I rate Amazon AWS a ten out of ten. I usually recommend AWS because I have loved using this tool. Most of the time, I recommend it as a real-time information and patching service with Lambda. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Implementation and Security at a financial services firm with 1-10 employees
Real User
Jan 9, 2022
It makes deployment and management of infrastructure easier
Pros and Cons
  • "AWS's containerization is the most useful feature for us."
  • "We rely heavily on AWS, and we're constantly taking advantage of new features as they come out to see how they can add value to the business."
  • "I'd like to see AWS implement consolidated billing for businesses operating under one group. We want to consolidate the functionalities but keep the billing separate. That is a challenge we've faced, and I feel it's something they can improve on. For example, maybe you have three businesses that are operating under one group, and you want each entity to have a separate bill for the respective workload that they're using."
  • "I'd like to see AWS implement consolidated billing for businesses operating under one group."

What is our primary use case?

AWS makes deployment and management of infrastructure easier. We are using so many features, including Lambda, Elastic Beanstalk, Elastic Container Service, EC2 instances, and Landing Zone. We rely heavily on AWS, and we're constantly taking advantage of new features as they come out to see how they can add value to the business. 

What is most valuable?

AWS's containerization is the most useful feature for us. 

What needs improvement?

I'd like to see AWS implement consolidated billing for businesses operating under one group. We want to consolidate the functionalities but keep the billing separate. That is a challenge we've faced, and I feel it's something they can improve on. For example, maybe you have three businesses that are operating under one group, and you want each entity to have a separate bill for the respective workload that they're using. But in terms of technical expertise, you want to consolidate the technical support and function of the three accounts. That's an area where AWS is struggling.

For how long have I used the solution?

I've been using Amazon AWS for about four or five years.

What do I think about the stability of the solution?

AWS is stable.

What do I think about the scalability of the solution?

AWS is scalable. We're serving close to 7,000 or 8,000 end-users with it.

How are customer service and support?

AWS support is good.

What's my experience with pricing, setup cost, and licensing?

AWS is pay as you go.

Which other solutions did I evaluate?

We reviewed the main three cloud providers: GCP, Azure, and AWS.

What other advice do I have?

I rate AWS 9.5 out of 10. I would recommend it. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at HALL MARK GLOBAL TECHNOLOGIES
Reseller
Jan 9, 2022
Stable environment on a mature cloud platform
Pros and Cons
  • "Newly introduced features advance capabilities."
  • "A scalable and secure product"
  • "All the services and features provided by AWS are good."
  • "An integrated platform would make it easier for administrators to monitor and manage."
  • "There are multiple operational and administrative services on AWS, I am expecting to see an integrated single platform of all the services so that it will be easier for the administrators to monitor and manage."

What is most valuable?

The scalability and security of Amazon AWS are the most valuable features.

What needs improvement?

There are multiple operational and administrative services on AWS, I am expecting to see an integrated single platform of all the services so that it will be easier for the administrators to monitor and manage.

For how long have I used the solution?

We are resellers of the production services of AWS. I have been working with Amazon AWS for almost 8 years.

What do I think about the stability of the solution?

The AWS products are stable.

What do I think about the scalability of the solution?

The environment is stable. Every time a new feature is introduced, it advances the capabilities. Once the product is deployed, you can scale up easily.

How are customer service and support?

Technical support has been very good.

How was the initial setup?

The initial set up of AWS is easy and not complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and comparable to similar services when run on-premise.

What other advice do I have?

All the services and features provided by AWS are good. They are always improving their features.

I recommend implementing the products on Amazon Web Services. It is a stable environment and mature cloud platform. I would rate the product an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Devops at a computer software company with 5,001-10,000 employees
Real User
Jan 4, 2022
Easy deployment and integration with good pricing
Pros and Cons
  • "Easy to deploy through the channel model for serverless architecture and easy to integrate through the organization model."
  • "The technical support of AWS is very good; when I need something, they reach out to me fast."
  • "Some services which were easy to use through shortcuts are now more complicated to use."
  • "On the console, they used to have some shortcuts making this solution easier to work with, but now we have been dealing with so many problems on the console, and some of the options are not very useful in my perspective, so they should bring back those options that make things easier to run some of the services."

What is our primary use case?

I've used it to create some internal projects for my organization, particularly for designing the infrastructure of those projects.

What is most valuable?

One feature I find most valuable is the easy deployment by using the channel model for  serverless architecture. Another feature I find valuable is the versatility of the service S3 because it allows you to give permissions to describe the users from their own accounts, from external users, or external accounts.

What needs improvement?

On the console, they used to have some shortcuts making this solution easier to work with, but now we have been dealing with so many problems on the console, and some of the options are not very useful in my perspective, so they should bring back those options that make things easier to run some of the services.

Most of the time the options are pre-selected, or you have to go with the default settings, but from my perspective, there are some services which are now more complicated to use than before.

An additional feature I'd like to see in the future is more integration with public repositories, though some use their own repositories for security purposes, but I think it'll be easier to deploy services through public repositories.

For how long have I used the solution?

I've been using this solution for almost four years now.

What do I think about the stability of the solution?

This solution is stable. I've been using it for a long time and have only seen an outage in one of the regions. It's a good solution.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and support?

The technical support of AWS is very good. When I need something, they reach out to me fast.

How was the initial setup?

The initial setup was straightforward. The complexity of the setup will depend on the number of services e.g. it's something that involves a lot of services, it could get complex, but for a complex setup, you could use things like transformation or Terraform because they will enable you to use infrastructure as a code to make it easier. There's a lot of things to configure.

What's my experience with pricing, setup cost, and licensing?

Licensing of this solution is paid on a yearly basis.

Which other solutions did I evaluate?

I evaluated Microsoft Azure.

What other advice do I have?

This was deployed on the cloud. I don't remember which version because I didn't deploy it. I was not the person running the project of implementing AWS, but I know the client used it, but I don't know which version.

It's not so difficult to use because there's a lot of tutorials.

I'm not completely sure about the number of AWS users in our organization. We have a partnership with them so we have some accounts, but we don't completely have our load on AWS. We are mostly on Azure. Our main server is on Azure. On AWS, we mostly have some internal projects and services, but most of the main load is on Azure.

We have a small workload on AWS. Sometimes we use it to deploy some of our best projects. We use it on some internal projects. It's a random thing so it could be 1,000 users or 50 users. I'll say approximately 200 to 500 users.

We don't require too many people for deploying this solution because our projects are proof of concepts. Up to ten people from different departments would be needed for deployment if it's a business requirement e.g. people from Approvals and Projects, etc.

As for increasing AWS usage, the organization sometimes thinks of moving some of the load to AWS because of good pricing, because currently, our main streams are on Azure, but it's not a sure thing.

I'm unsure if there's any additional cost aside from the need to pay the license annually because I don't directly manage it.

My advice to organizations looking into implementing AWS, especially if they're going to use it on a big scale, is to take advantage of AWS' organization model to make integration with their policies easier. It will also make administration easier for the different accounts, departments, and structure of the organizations thinking of moving to AWS.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1024230 - PeerSpot reviewer
Senior Researcher at a computer software company with 10,001+ employees
Real User
Dec 9, 2021
Stable, scalable, and reduces overhead costs
Pros and Cons
  • "Cost-effective and tolerant."
  • "AWS has reduced our costs and maintenance requirements."
  • "Setup is somewhat complex."
  • "An area for improvement would be API creation - a lot of tools are provided, but there can be issues with integrating them."

What is our primary use case?

My primary use case was as a place to migrate legacy systems.

How has it helped my organization?

AWS has reduced our costs and maintenance requirements. It also allows us to control our load in peak times and automatically increases or decreases your capacity as required. 

What is most valuable?

The features I have found most valuable are S3 buckets and Lambda services.

What needs improvement?

An area for improvement would be API creation - a lot of tools are provided, but there can be issues with integrating them. There is also a cost underlay, in that at the end of the day, some costs are not in the picture, so AWS needs to improve its costing toolset.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability of AWS has improved over time and can now be well managed.

What do I think about the scalability of the solution?

This solution is scalable to any limit.

Which solution did I use previously and why did I switch?

I previously used Rackspace Openstack but switched because it required more manpower than AWS, and AWS is more cost-effective and tolerant.

How was the initial setup?

The setup was somewhat complex. It was done in three phases over a year.

What was our ROI?

This solution reduced our overhead cost by 30-40%.

What's my experience with pricing, setup cost, and licensing?

Technical support is expensive to use.

Which other solutions did I evaluate?

I evaluated Oracle Cloud, but it was more complex to use and provided a smaller toolset than AWS.

What other advice do I have?

This solution is one of the top tools available for legacy migration. I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.