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Mitul Rajput - PeerSpot reviewer
GM COE at Anuntatech Management Services Ltd
Real User
Top 5Leaderboard
Easy to implement, with good technical support and great performance
Pros and Cons
  • "The solution can scale well."
  • "There's a huge cost for support."

What is our primary use case?

We primarily use it for our clients, for infrastructure purposes. 

What is most valuable?

The solution has been stable. 

The solution can scale well.

Implementing the solution is very simple. 

What needs improvement?

There are a lot of scripts and data forms are available. For us, it's not required as much now. I don't know what should do that could be extra.

They should offer fixed costs instead of basing it on consumption. There's a huge cost for support.

For how long have I used the solution?

We've used the solution for two years. It's been a while. 

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What do I think about the stability of the solution?

The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have four customers as of now in AWS.

Right now, they are developing in India. more regions are coming online as they grow. 

Scalability is quite good.

How are customer service and support?

Technical support has been very good. We don't have any complaints. We are satisfied with the level of support on offer.

How was the initial setup?

The installation of AWS is straightforward. It's not overly complex or difficult. They make it pretty simple. 

If you have past experience with deploying AWS, then it shouldn't take more than a week. 

We have 15-20 team members that work across different technologies and they can handle deployment. We have a team of just over 20 that can handle maintenance. They are admins.

What about the implementation team?

We can deploy the solution for our clients. We have a team that can manage the process. 

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are good. It's a bit better than, for example, Azure. They have a different model for charging clients. 

Technical support costs extra. It could be cheaper.

What other advice do I have?

We have customers who use the solution.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1131864 - PeerSpot reviewer
Associate Director at a tech services company with 11-50 employees
Real User
Highly available, good documentation, and comprehensive APIs
Pros and Cons
  • "The documentation is very good."
  • "Not all of the functionality is available in Europe and our customers in France want to be able to use features that are only available in the US."

What is our primary use case?

We use AWS for the development of applications and websites for our customers. We produce web applications.

What is most valuable?

This is a highly available solution with a good API.

The documentation is very good.

What needs improvement?

Not all of the functionality is available in Europe and our customers in France want to be able to use features that are only available in the US. 

For how long have I used the solution?

We have been using Amazon AWS for six years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Amazon AWS is scalable. We develop projects for our clients, so the number of users grows each easy client. At this point, there are several hundred users and we plan to continue increasing our usage.

How are customer service and support?

We don't use technical support very much, so I can't properly evaluate them. What I can say about Amazon is that they do not have a larger support team in Europe or even France. If we compare them to others, for example, Google has more support in our country.

Which solution did I use previously and why did I switch?

AWS is the first cloud provider that we used.

How was the initial setup?

The initial setup is very complex.

The first time we deployed this product, it was long. It took several weeks. Now that we have deployed it for several clients and have more experience, it only takes a couple of days.

What about the implementation team?

We completed the deployment ourselves but there is a lot of documentation so it's possible, but it's better to have a consultant because it's difficult to know how to do it well the first time.

No staff is required for maintenance.

What's my experience with pricing, setup cost, and licensing?

We pay monthly licensing fees.

Pricing is an area that can be improved because it is very complicated. It considers the number of processes, bandwidth, and different kinds of usage. This makes it difficult to predict. When we receive an invoice, there are always surprises. Now that we have used it for a long time, we have more information and are better able to estimate it.

What other advice do I have?

My advice for anybody who is implementing this solution is to have a strategy for calculating or monitoring the price. For example, have some alerts set up.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon AWS
September 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1217268 - PeerSpot reviewer
CTO & Product at a financial services firm with 11-50 employees
Real User
Easy to use with a good performance and decent technical support
Pros and Cons
  • "Technical support has been great."
  • "I'd like the solution to be more plug-and-play."

What is our primary use case?

This is a service solution for architecture. It's a cloud solution basically for anything you need. 

What is most valuable?

I'm happy with the solution.

It's very easy to use. 

The stability and performance are great.

The scalability of the product is great.

Technical support has been great.

What needs improvement?

I'd like the solution to be more plug-and-play.

For how long have I used the solution?

I've been using the solution for about ten years at this point. It's been a while.  

What do I think about the stability of the solution?

The stability is very good. The performance is great and it's quite reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

AWS scales well. It's not a problem to expand it. 

We have 100 users using the solution at this time. They are end-users and clients. 

Our plan right now is to increase usage in the future.

How are customer service and support?

I've used technical support in the past. I don't have any complaints about their services. They are quite good overall.

Which solution did I use previously and why did I switch?

We did use a different solution, however, the company decided to move to AWS.

How was the initial setup?

There's no installation involved. It's a very straightforward product.

As there is no installation process, you don't need a technical team and you don't have to do any maintenance. 

What's my experience with pricing, setup cost, and licensing?

There is a license fee that you need to pay. There are flexible payment options. For example, you can pay monthly if you want to.

What other advice do I have?

I do recommendations for the development of cloud solutions. 

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1751898 - PeerSpot reviewer
Technical Account Manager at a tech services company with 501-1,000 employees
Real User
Makes it easy to scale and spin up resources and is pretty dependable
Pros and Cons
  • "It is easy to spin up resources."
  • "There is no control of downtime."

What is our primary use case?

We are mostly using it for DevOps. 

We are using its latest version. They do auto-updates and update it at their own will.

What is most valuable?

It is easy to spin up resources.

What needs improvement?

There is no control of downtime.

For how long have I used the solution?

I have probably been using this solution for eight months.

What do I think about the stability of the solution?

Over the past couple of days, we've had some outages. It seems they had some network issues, but overall, it has been pretty dependable and stable.

What do I think about the scalability of the solution?

It is easy to scale. We probably have about 50 users who use this solution.

How are customer service and support?

They're decent. Sometimes, they take a while to get back to you. It depends on the severity.

Which solution did I use previously and why did I switch?

We were using another solution. We switched to it because of its ease of use, ease of deployment, and cost.

How was the initial setup?

Its setup is of medium complexity. It depends on what you're setting up. Some of the things are easy, and some of the things are difficult. For example, setting up infrastructure as code with Terraform is difficult.

What's my experience with pricing, setup cost, and licensing?

It is comparable if you add in the price structure to an on-prem solution.

What other advice do I have?

On the DevOps side, make sure you know what you're doing for security before you implement it. Make sure it is secure.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manager of DevOps at a tech services company with 1,001-5,000 employees
Real User
It's easy to configure and has high availability
Pros and Cons
  • "AWS is easier to implement than other solutions, and it's more reliable."
  • "Amazon support could be better."

What is our primary use case?

AWS is deployed into a public cloud. We have five lines and everything is autotomized. We are using several AWS solutions, including Containers, Pierre, Stargate, and Lambda. We have several projects in production, but I can't disclose more details because it's confidential. 

What is most valuable?

AWS is easier to implement than other solutions, and it's more reliable. 

What needs improvement?

It would be helpful for us if we could easily integrate Oracle RDS with AWS. That would work well with the solutions we have in place.

What do I think about the stability of the solution?

AWS is stable.

What do I think about the scalability of the solution?

We can quickly add resources with AWS when necessary. Our company currently has 200 users working with AWS.

How are customer service and support?

Amazon support could be better.

How was the initial setup?

Deploying AWS is easy. The amount of time it takes depends on the application. I couldn't give a precise estimate of the number of minutes. We have four engineers to manage and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

We pay about $20,000 per month, and the license is all-inclusive. 

Which other solutions did I evaluate?

We are compared AWS with Azure and IBM Cloud, but in the end, we decided to work with AWS.

What other advice do I have?

I rate Amazon AWS 10 out of 10. For me, it's perfect. AWS is effortless to configure and has high availability. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at HALL MARK GLOBAL TECHNOLOGIES
Reseller
Stable environment on a mature cloud platform
Pros and Cons
  • "Newly introduced features advance capabilities."
  • "A scalable and secure product"
  • "An integrated platform would make it easier for administrators to monitor and manage."

What is most valuable?

The scalability and security of Amazon AWS are the most valuable features.

What needs improvement?

There are multiple operational and administrative services on AWS, I am expecting to see an integrated single platform of all the services so that it will be easier for the administrators to monitor and manage.

For how long have I used the solution?

We are resellers of the production services of AWS. I have been working with Amazon AWS for almost 8 years.

What do I think about the stability of the solution?

The AWS products are stable.

What do I think about the scalability of the solution?

The environment is stable. Every time a new feature is introduced, it advances the capabilities. Once the product is deployed, you can scale up easily.

How are customer service and support?

Technical support has been very good.

How was the initial setup?

The initial set up of AWS is easy and not complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and comparable to similar services when run on-premise.

What other advice do I have?

All the services and features provided by AWS are good. They are always improving their features.

I recommend implementing the products on Amazon Web Services. It is a stable environment and mature cloud platform. I would rate the product an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1738722 - PeerSpot reviewer
PKI Policies Manager at a tech vendor with 201-500 employees
Real User
Stable, scalable and flexible
Pros and Cons
  • "I especially like the flexibility and scalability of the solution."
  • "While feasible, custom configuration will be more time consuming than standard."

What is our primary use case?

While I cannot say for certain, I believe that we are using the latest version. 

We primarily use the solution to rent servers for storing certain commercial applications.

What is most valuable?

I especially like the flexibility and scalability of the solution. It is totally scalable. 

What needs improvement?

While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice.

For how long have I used the solution?

I believe we have been using Amazon AWS for more than 10 years.

What do I think about the stability of the solution?

The solution is absolutely stable. This is one of its best features. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. 

Amazon allows us to scale up and then down, something important to one of our customers who was in need of temporary increases in the throughput provided to the servers. This allowed us to meet the client's needs for the days or weeks that they required more dynamically located servers, after which we were able to scale down. This we were able to do through Amazon. This was difficult to accomplish beforehand, as the client had private servers for which he was forced to buy machines which he would subsequently keep. 

How are customer service and support?

I cannot comment on Amazon's technical support, as we have not made use of it. 

Which solution did I use previously and why did I switch?

We did use other solutions prior to Amazon AWS. We made use of local service and dealt with projects involving Google and Microsoft. We also used Microsoft Azure. 

Not long ago  we used Microsoft Azure, though this is necessary with some of our projects. We have different projects which vary with the customer's specifications. Some utilize Azure, although most require the use of Amazon. 

When comparing Microsoft Azure with Amazon AWS, I do not see much disparity. It really comes down to a business choice. If the customer is familiar with Microsoft, then the testing team maintaining the product will need to be acquainted with it as well and its ongoing use is required. Similarly, Amazon will continue to be employed if this is already the case. As such, the difference betwen the solutions does not come down to considerations of a technical nature as they are largely similar. The primary consideration is one of business, the use of one solution and provider over another. 

How was the initial setup?

When it comes to standard configuration, the installation is quick, usually taking one or two days to complete. Custom configuration, while feasible, takes somewhat longer. So far, we have not had many instances in which we required support or advice concerning custom configurations. 

The technical team would be in a better position than I to address any technical issues involved in the setup. From my perspective as a project manager, I feel what we have to be sufficiently good. There is much advertising, information on the advantages of the product and guides available. 

What about the implementation team?

Installation was carried out by our own internal integration team, not externally outsourced. I did not handle it myself. It was done by a team specialist. 

The technical team responsible for the deployment consists primarily of engineers. 

What was our ROI?

I cannot comment on whether we have seen an ROI, return on investment, as I do not possess this information.

What's my experience with pricing, setup cost, and licensing?

The licensing cost varies with the project involved. Certain projects run around $6,000 per month, some less and others more. We handled many projects, each with its own complexities and specifications. The price ranges of the licenses varies with the complexity of the project. 

What other advice do I have?

Broadly speaking, there is a need to rely on specialists for properly setting up one's accounts and addressing his needs. This is not specific to Amazon, however, but is something prevalent with all providers.

I have assumed the role of both customer and integrator. In the past, I worked as a project manager with different projects employing Amazon products, services and software. 

For the most part, the solutions I used have been public, not private, such as AWS cloud. 

The number of users of the solution varies with the individual project. This can range from 20 to 200 to 500 users. 

Our teams have undertaken every role, be them architecture, development, design or testing. They are all internally integrated. 

I am a fan of Amazon products and generally recommend them to others. Of course, we employ Azure and Google products when the customer specifically requests these. 

Since all products have room for improvement, even when this is not apparent to me, I rate Amazon AWS as a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Architect at AIOPS group
Real User
Top 5Leaderboard
Very stable and scalable, but could use more integration
Pros and Cons
  • "One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology."
  • "AWS could be improved with more integration, but I can see that they're developing these features and working very hard on their platform."

What is our primary use case?

Our primary use case of AWS, for most projects, is for hosting on AWS and developing locally, as well as testing some AWS environments. We are mostly using this platform from a developer point of view. AWS is our cloud platform by choice. 

What is most valuable?

One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology. 

What needs improvement?

AWS could be improved with more integration, but I can see that they're developing these features and working very hard on their platform. 

For how long have I used the solution?

I have been working with AWS for a few years. 

What do I think about the stability of the solution?

Amazon AWS is very stable. 

What do I think about the scalability of the solution?

One of the major points for AWS is the scalability that comes with it. You can monitor it really well, and you can even adjust down, or sometimes up. What this technology allows is very nice. 

AWS is predominantly used in most of the projects that we have. In my organization, there are thousands of users who are using AWS. 

How are customer service and support?

I have never personally contacted tech support. 

How was the initial setup?

There isn't really an installation for AWS, but you will need certain certificates to download the interface. I generated some certificates, put them on my machine, and then used them to connect to AWS services. 

It depends on the project, but there is usually only one guy needed for deployment. For bigger, more complex platforms, you may need two or three guys to deploy AWS. 

What about the implementation team?

I implemented AWS myself. 

What's my experience with pricing, setup cost, and licensing?

You pay for a license, and that's how you get your own account. These are usually not individual licenses, but rather for a group of people. I think these licenses come at some volume, but I don't know many details about the licensing. 

What other advice do I have?

I rate AWS a five out of ten, but it's mainly because I don't feel very experienced in AWS. I have gone to the console many times and seen many features that I have never used. I'm sure I can learn quickly, though, because there is a lot of information shared on the internet about how to use it—there are a lot of resources that you can use to learn, and there are a lot of features available on AWS. They're working very hard on their platform, and I can only see their usage growing in the future. 

I would certainly recommend AWS to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.