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President at a manufacturing company with 11-50 employees
Real User
Aug 4, 2021
Helpful documentation, great technical support, and good scalability
Pros and Cons
  • "The initial setup is simple and straightforward."
  • "There is a bit of a learning curve. That said, it's likely no different than learning any other cloud."

What is our primary use case?

We primarily use the solution to host our control panel for our IoT devices.

What is most valuable?

The solution has very good documentation.

The initial setup is simple and straightforward.

The solution is scalable.

The stability has been good.

We have found the technical support to be helpful and responsive. 

What needs improvement?

I cannot recall feeling there were any features missing.

There is a bit of a learning curve. That said, it's likely no different than learning any other cloud.

The pricing could be a bit lower, even though its costs are in the middle of the road.

For how long have I used the solution?

I've used the solution for about half a year. It hasn't been 12 months yet.

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What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable. 

What do I think about the scalability of the solution?

I would imagine the scaling is very good. It's advertised as quite scalable and everything points to that being the case. However, I have not personally attempted to scale. We're still building the application, and therefore we aren't at the point of scaling.

We have three people using the solution currently.

How are customer service and support?

Technical support is very helpful and responsive. They have been good so far. We have no complaints and are quite satisfied with the support we receive.

Which solution did I use previously and why did I switch?

We did not use a different solution. We chose Amazon due to its good documentation and middle-of-the-road costs.

How was the initial setup?

While I wasn't a part of the initial implementation, it's my understanding that the process is very simple and straightforward. It's not an overly complex process. 

What's my experience with pricing, setup cost, and licensing?

The cost is moderate. It's not overly expensive.

What other advice do I have?

We are just customers and end-users. We don't have a business relationship with Amazon.

I'm not sure which version of the solution we're using. 

I'd recommend the solution. It's a good choice and one we stand behind.

I'd rate the solution at an eight out of ten. We are very satisfied with the product so far. Likely, if the price was lower, we would rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Itthiphol.e - PeerSpot reviewer
Lecturer and Researcher at a university with 1,001-5,000 employees
Real User
Jul 28, 2021
Very scalable, easy to use, and reliable
Pros and Cons
  • "The installation process is very simple."
  • "The product would be better if it was more secure."

What is our primary use case?

We primarily use the solution as a cloud computing platform. We use it for database storage. 

How has it helped my organization?

Application development and migration form On-Premise to Cloud

What is most valuable?

The solution is very stable. Its reliability is great.

We've found the product to be very easy to use. 

The solution is scalable. 

The installation process is very simple.

Technical support is very good. 

What needs improvement?

The product would be better if it was more secure. 

The stability could always be improved upon.

For how long have I used the solution?

I've been using the solution for a few years at this point. It's been a while. I've had a good amount of time to work with it. 

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. there are no bugs or glitches. It's reliable and the performance is good.

What do I think about the scalability of the solution?

The product is scalable. If a company needs to expand, it can do so with ease. 

We have about 50 people using the solution within our organization.

How are customer service and technical support?

The technical support on offer from Amazon is very helpful and responsive. I'm happy with the level of service they provide. They are very good. 

Which solution did I use previously and why did I switch?

We did not previously use a different product. We've always used AWS.

How was the initial setup?

The solution is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issue with the process. The deployment is quick.

What about the implementation team?

Middle level

What was our ROI?

Calculate form  Physical Server , CAPEX,OPEX

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license. We pay a monthly fee in order to use the product.

Which other solutions did I evaluate?

Yes,I study form this ,https://comparecloud.in/

What other advice do I have?

We are using the latest version of the solution. I'm not sure of the version number off-hand. 

I'd rate the solution at a nine out of ten. We're very happy with its capabilities. 

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Amazon AWS
January 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer1392516 - PeerSpot reviewer
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Real User
Jul 28, 2021
Feature-rich, mature, and scalable
Pros and Cons
  • "Technical support is quite helpful."
  • "We would appreciate it if the product was cheaper."

What is our primary use case?

We use mainly use the product for the infrastructure, the service components, and the storage. 

What is most valuable?

The maturity that the solution offers is its most valuable aspect. It was one of the first solutions to market and has a long track record. It's very mature in terms of product delivery. 

It is very stable.

The scalability is great.

In terms of features, it's very feature-rich and it's got a good ecosystem from third-party vendors as well in terms of those that partner up with them for offering their services on Amazon. 

The security is good. Due to the fact that it's on the cloud, you can build your own security to meet your needs. It's enriched with great security features and capabilities. You just need to know how to run them. 

Technical support is quite helpful. 

What needs improvement?

We would appreciate it if the product was cheaper. 

For how long have I used the solution?

We've been using the solution since 2014. 

What do I think about the stability of the solution?

The solution is very stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

Due to the fact that it is a cloud, users really do not have an issue with scalability. It can expand to meet anyone's needs. 

We have at least 200 users at this time. 

How are customer service and technical support?

Technical support has been very good overall. they are helpful and responsive. We are satisfied with the level of support.

Which solution did I use previously and why did I switch?

Before Amazon, we did not use other products, however, we now also use Azure and Google. 

How was the initial setup?

As a cloud service, there really isn't an installation process that's required. 

What's my experience with pricing, setup cost, and licensing?

We use their subscription model.

The solution could always be cheaper. 

We have a monthly recurring cost based on usage.

What other advice do I have?

As a cloud service, we are always on the latest version of the product.

I'd rate the solution at a nine out of ten based on the feedback I've gotten from my team.

I'd recommend this service for particular use cases. However, it is important that users understand how it works. For example, it's not like you buy a server and running in a data center.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solutions Specialist (Network & Security) at a comms service provider with 1,001-5,000 employees
Real User
Jul 16, 2021
Economical, with good performance and good support
Pros and Cons
  • "It is easy to use."
  • "The pricing is reasonable but there is always room to be better."

What is our primary use case?

We use Amazon AWS for website hosting, application hosting, and serverless computing.

What is most valuable?

Everything is good. 

It is easy to use.

The performance is good.

It's also very economical.

What needs improvement?

The pricing is reasonable but there is always room to be better. 

If it was offered for free, it would be better.

For how long have I used the solution?

I have been using Amazon AWS for three years.

We are using the latest version.

What do I think about the scalability of the solution?

We have 20 people in our organization who are using Amazon AWS.

How are customer service and technical support?

Technical support is okay.

Which solution did I use previously and why did I switch?

I use Microsoft Azure and Google Cloud as well.

How was the initial setup?

It's a cloud-based solution, there is no installation.

What's my experience with pricing, setup cost, and licensing?

The price is quite reasonable.

With Amazon AWS, you pay as you go.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President - Services at a computer software company with 201-500 employees
Real User
Jul 13, 2021
Scalable as per the needs, quite stable, and priced based on the actual consumption of resources
Pros and Cons
  • "It is highly available and on-demand. So, you can scale up and scale down whenever required."
  • "They're really good on the business computing side, but there are other services where they can do really well. They can improve the data analytics platform and the data warehousing platform."

What is our primary use case?

We are using it for hosting some of our workloads. We offer managed services for our customers, mostly in the space of security in managed IT services, and some of these workloads are hosted on AWS.

What is most valuable?

It is highly available and on-demand. So, you can scale up and scale down whenever required.

Another thing that really attracts us is the pricing, which is based on the actual consumption of resources, and that's what really helps us.

What needs improvement?

They're really good on the business computing side, but there are other services where they can do really well. They can improve the data analytics platform and the data warehousing platform.

Its pricing can be simplified a little bit more.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the stability of the solution?

It is quite stable. We did not find any challenge in the reliability of the platform.

How are customer service and technical support?

We do contact their tech support, and we get the help whenever it is required. We are pretty much satisfied with them.

How was the initial setup?

It was not too complex. We are very straightforward and not too complex in terms of our infrastructure.

What's my experience with pricing, setup cost, and licensing?

Its pricing can be simplified a little bit more. Even though they have been reducing it, I still believe they can do better as compared to GCP, Google Cloud.

What other advice do I have?

We advise people to go on AWS. We also do a readiness assessment for our customers. We do a kind of a TCO analysis for our customers, and depending on the use case, workload, and pricing model, we advise our customers. We do it for AWS, Azure, and GCP. I would expect customers to do the same thing. They should do a proper analysis because it depends on what workloads they want to move to the cloud. Based on that, they should select a hyperscaler.

I would rate Amazon AWS an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1608153 - PeerSpot reviewer
Product Owner for AWS and DevOps
Real User
Jun 28, 2021
Stable and priced well, but technical support needs to be more proactive
Pros and Cons
  • "Amazon AWS is very stable."
  • "They should implement the command shell by default. As it is now, to open the console, you have to download the command application."

What is our primary use case?

We use this solution in our company and for our clients' companies.

What is most valuable?

I like the IAM, the directory, and the storage.

What needs improvement?

They should implement the command shell by default. As it is now, to open the console, you have to download the command application. When you compare with GCP, they have the command shell inbuilt.

It would make it more seamless for the administrator to include this. There are times where the machine is not connecting and you can't wait for the RDP because you have to create them quickly.

Building a shell directly from the console is a good solution. This is missing by default. there are ways that it can be done and integrated.

For how long have I used the solution?

I have been working with Amazon AWS for six years.

What do I think about the stability of the solution?

Amazon AWS is very stable.

What do I think about the scalability of the solution?

It is a scalable solution, but you can only scale-out. You can't scale up.

We have approximately 200 users in our company who are using it.

How are customer service and technical support?

Technical support could be improved, they could be better. We don't get SLA with AWS.

They give us a specific time for a solution but they don't advise further. We have to check to see if the issue has been resolved. There should be an automatic email to notify us that the issue has been resolved, by default.

The need to work on proactiveness.

Which solution did I use previously and why did I switch?

I also work with GCP and with Azure.

How was the initial setup?

The initial setup is easy. It is not complex.

We have a team of 50 people who maintain all of our solutions. It's spread across the team to run 24/7.

What's my experience with pricing, setup cost, and licensing?

The pricing is one of the best in the segment.

They have actually reduced their prices, with the exception of the MLD which has increased.

It's by design itself.

They have placed the pricing well for a reduced market.

What other advice do I have?

I would rate Amazon AWS a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
it_user1603335 - PeerSpot reviewer
Chief Executive Officer at a tech services company with 11-50 employees
Real User
Jun 17, 2021
Flexible, scales well, and offers good stability
Pros and Cons
  • "The solution scales very nicely."
  • "The pricing is something you have to watch. You really have to constantly optimize your costs for instances and things like that. That can become a job in itself to manage just from a budgeting standpoint."

What is our primary use case?

Customers can use it for the web-based management of the product. We also store and retrieve data for their network connections. Also, we use the AI/ML portion called SageMaker to calibrate the algorithms and basically drive automation into the customer's use case. Typically our use cases are in hotels, public transportation, convention centers - anywhere where you are sharing internet connections. For example, hotels, conventions centers - anything where you might have people jockeying for a shared internet connection with possible oversubscription or network congestion. We also have enterprise Work-From-Home users due to the pandemic and they need to continue to provide access to those remotely into their own data center, corporate network, and public cloud.

How has it helped my organization?

Flexible fast way to bring up servers and network infrastructure with variable costs.

What is most valuable?

We use the AI/ML Sagemaker to help us build models. 

We use several feature services on AWS, including Lambda, S3 database, RDS database, Alexa Voice Services and Cognito Gateway. They are all excellent in terms of offering great functionality.

They're pretty good about taking customer feedback and are generally able to productize the requested feature.

The initial setup is straightforward, especially if using Lightsail to start.

The solution scales very nicely.

The stability is good with a large number of Availability Zones WW.

Technical support is helpful and responsive but you must pay for a tiered support plan to ensure response.

What needs improvement?

The pricing is something you have to watch. You really have to constantly optimize your costs for instance, storage, IP's and things like that. That can become a job in itself to manage just from a budgeting standpoint if you are a moderate to heavy user. However, that's true for Azure or GCP as well. 

If they did more automation on alerting you to cheaper pricing or automated volume pricing based on time/use or even porting you on to on-demand instances automatically, that would be kind of cool. That's something that I haven't seen yet. They could just automatically optimize for your workflow and put you onto a lower-priced instance to save you money.  you Maybe allow you to pick an economy setting, or a performance setting, by time of day etc. something like that. That would be great. Then you don't have to think about it as much as you do in the current iteration.

It would be interesting to have a cost optimized accounting service so that they would come in and help remediate and give suggestions on how to cut costs. I know it's probably antithetical to their bottom line, but that said, obviously, if you take the high road there, you're going to probably keep people, and keep people from switching for lower costs. A lot of times, they can architect a better solution or a similar solution for lower cost and that would lead to customer retention--or maybe a longer term retention discount if youve stayed with them for awhile. That would be helpful if they had that. They have solutions architects, to consult however, they're usually just trying to design the best technical solution as opposed to the most cost-optimized solution. 

For how long have I used the solution?

We've been using the solution for about four years at this point.

What do I think about the stability of the solution?

Services are pretty good stability-wise. They've got great redundancy. The one thing I would tweak them is when you're within the region or zone, they make it more difficult for you to do redundant zones, without carrying the IP addresses over seamlessly. That is a little bit of a sticking point, so you could have remote redundancy with the addressing there with it even outside of the AZ's. That would be a lot easier than having to go through the programming of it. 

What do I think about the scalability of the solution?

The scalability is great. You can go from one small instance to GPU, very powerful instances, clusters. There is not any problem with scaling if you can afford it. If you've got the volume, you certainly can scale.

We have maybe a dozen or so customers that will use the product and then access the UI and the management system through the cloud. Then, of course, as developers, we have about 10 to 25 employees that have to use it to varying degrees to support the customers and do development.

How are customer service and technical support?

I like the tech support. It varies by level in that you've got to pay more to get the immediate response time. Generally, I'd say it's pretty good. Literally phone rings minutes after you log a trouble ticket. They're usually pretty good about escalations and helping. Out of AWS, Azure, and GCP, I'd give them the number two ranking. Azure has good support, however, it's expensive. GCP probably is number three I'd say, of the top three.

Which solution did I use previously and why did I switch?

We also occasionally use the Google Cloud Platform and Azure, although we tend to use AWS the most. GCP is a little bit cheaper overall, however, then you've got the cost of management that is typically a person so you do need to invest in that. 

We started with Amazon and we've pretty much stayed with them. We've switched to Google and done some work on Azure that was customer driven, however, pretty much our prime public cloud has been AWS.

How was the initial setup?

The initial setup is not overly complex. It's pretty straightforward. 

It's pretty easy to get started. However, you do have to make an investment and learn the different cloud platform's nomenclature. Most of our guys now are cloud practitioners and architects now that they've taken the training. We had to bite the bullet even though we've been users for four years. There is an investment that you have to make on the OPEX side. That's the case for any of the public clouds. Although once you know one, you can pretty much pick up the other ones pretty quickly.

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

Have to watch price/billing creep, but there are tools to watch and monitor your usage and billing.  

Which other solutions did I evaluate?

Azure. GCP

What other advice do I have?


We're a software development group building specialty LAN/WAN optimization solutions, so we don't use a lot of canned products per se.

We do tend to sue reasonably new software versions of the OS...whatever is the latest LTS selections.

If you already have your workload ready, that's helpful, as you can actually trial it under a free tier and then see what the cost is, and extrapolate what the ongoing cost is. In the end, that's what gets you. Being able to do some benchmark testing on how much it's going to cost for your particular workflow across the three public clouds is definitely something you probably want to do. Especially if you're going to scale, as, obviously, it can suddenly creep up to not just tens or hundreds of dollars a month, but thousands a month, depending upon what you're doing. I definitely would recommend doing some reference testing of your workflows before deciding on a solution.

I'd rate the solution at an eight out of ten. They're pretty solid. You've got all the services that you can imagine, and then some. There's a very broad breadth of products and services. We haven't had too many SLA issues for recovery or downtime. Maybe we've just been lucky or good so far...

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

I recently started using Amazon AWS for my business and I have to say I'm impressed! The platform is incredibly user-friendly, even for someone who isn't very tech-savvy like myself. The range of services and features available is quite extensive, and I found everything I needed to build and run my application.


One of the things I appreciated the most about AWS is the level of security they provide. The platform is built with security in mind, and they offer a variety of tools and features to keep my data and applications safe. I also liked the pay-as-you-go pricing model, which meant I only paid for what I used, and I didn't have to worry about any hidden fees or unexpected costs.


Overall, I would definitely recommend Amazon AWS to anyone looking for a reliable and secure cloud computing platform. The level of support and resources available is top-notch, and the platform has been a game-changer for my business.

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Atilla Celiloglu - PeerSpot reviewer
Broadcast Technology Director at a media company with 501-1,000 employees
Real User
Top 5Leaderboard
Jun 13, 2021
A very professional UI, easy to access, provides great security
Pros and Cons
  • "Easy to access and secure, two important features."
  • "The networking is overly complex."

What is our primary use case?

We are customers of Amazon AWS. 

What is most valuable?

This solution is very easy to use and it has a professional interface. It's easy to access and is secure, two important features. 

What needs improvement?

The cost of the solution could be improved, it's quite expensive. I find the networking to be overly complex. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

Amazon AWS is a stable product.

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup was complex because of the networking setup we needed to create. This could have been a problem with the networking site. 

Which other solutions did I evaluate?

We currently use Azure as well. AWS offers a very good platform mask and is easy to use. Azure is good for creating virtual machines and creating VLANs is very easy with the Azure site.

What other advice do I have?

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.