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Pros & Cons summary

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Prominent pros & cons

PROS

Aruba Wireless is highly regarded for its stability and reliability, consistently delivering high performance with minimal downtime.
Scalability and manageability of Aruba Wireless are excellent, allowing easy expansion and configuration of access points across various environments.
Support for both on-premises and cloud deployments is effective in facilitating network management, ensuring seamless integration and operation.
Aruba Wireless excels in security, offering robust features and protocols that enhance network protection, making it comparable to leading brands.
AI-powered performance optimization and management provide advanced capabilities, enhancing Wi-Fi efficiency through machine learning and centralized control.

CONS

Customer support requires significant improvement as it is often difficult to reach and slow to respond.
The complexity of initial setup and configuration process needs streamlining to enhance user experience.
Frequent firmware updates are problematic, as they often introduce instability and bugs.
Pricing is high and could benefit from being more competitive and affordable.
Better documentation and a more effective organization of information are necessary to improve usability.
 

Aruba Wireless Pros review quotes

it_user472203 - PeerSpot reviewer
Solutions Architect with 501-1,000 employees
Jun 30, 2016
Clearpass solution from Aruba.
D6B8 - PeerSpot reviewer
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Sep 21, 2020
It has an aesthetically pleasing GUI for configuration.
Jovan Jovanovic - PeerSpot reviewer
Security Team Lead at a outsourcing company with 1,001-5,000 employees
Oct 17, 2017
Aruba Central.
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user656106 - PeerSpot reviewer
Principal with 201-500 employees
Feb 6, 2018
Basic initial setup is very easy when it comes to a new user on-premise.​
EW
IT Operations Manager at a computer software company with 51-200 employees
Mar 13, 2018
​Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%.​
it_user836445 - PeerSpot reviewer
Director IT at a tech vendor with 201-500 employees
Mar 13, 2018
​As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.​
it_user836466 - PeerSpot reviewer
Network Administrator at a healthcare company with 501-1,000 employees
Mar 13, 2018
The virtual controller has options for updating and remotely restarting any AP from one controller panel.
it_user836469 - PeerSpot reviewer
Field Service at a comms service provider with 501-1,000 employees
Mar 13, 2018
Ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal.
it_user836472 - PeerSpot reviewer
Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
Mar 13, 2018
It provided an easy WiFi solution for our branch offices to deploy​. We could usually have them up and running from out-of-the-box in about 10 minutes.
it_user836475 - PeerSpot reviewer
Network Systems Engineer at a tech vendor with 51-200 employees
Mar 13, 2018
The product improved overall scalability and simplicity in configuring and replacing. The use of an Aruba Controller to configure multiple APs was game-changing.
 

Aruba Wireless Cons review quotes

it_user472203 - PeerSpot reviewer
Solutions Architect with 501-1,000 employees
Jun 30, 2016
The enterprise controller. I'm planning on getting more information on that.
D6B8 - PeerSpot reviewer
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Sep 21, 2020
The urgent areas of improvement would be customer support, better tuned default settings, and documentation.
Jovan Jovanovic - PeerSpot reviewer
Security Team Lead at a outsourcing company with 1,001-5,000 employees
Oct 17, 2017
Initial setup was complex.
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user656106 - PeerSpot reviewer
Principal with 201-500 employees
Feb 6, 2018
Needs improvement in point-to-point deployment products.
EW
IT Operations Manager at a computer software company with 51-200 employees
Mar 13, 2018
​The ARM functionality does not always seem to perform how I would like. In some cases, I have had to manually assign channels to avoid channel confusion.
it_user836445 - PeerSpot reviewer
Director IT at a tech vendor with 201-500 employees
Mar 13, 2018
The logging is hard to read when troubleshooting issues.​
it_user836466 - PeerSpot reviewer
Network Administrator at a healthcare company with 501-1,000 employees
Mar 13, 2018
The ceiling grid mount clips have room for improvement. ​
it_user836469 - PeerSpot reviewer
Field Service at a comms service provider with 501-1,000 employees
Mar 13, 2018
I wish the APs had the ability to enter in notes about a specific AP.
it_user836472 - PeerSpot reviewer
Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
Mar 13, 2018
The product’s performance got worse with newer releases.
it_user836475 - PeerSpot reviewer
Network Systems Engineer at a tech vendor with 51-200 employees
Mar 13, 2018
An area of this product that could use improvement would be the troubleshooting. At times I had to engage Aruba Support which ran some pretty complicated troubleshooting commands. I would not have been able to do with existing CLI documentation.