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Pros & Cons summary

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Prominent pros & cons

PROS

Aruba Wireless is highly regarded for its stability and reliability, consistently delivering high performance with minimal downtime.
Scalability and manageability of Aruba Wireless are excellent, allowing easy expansion and configuration of access points across various environments.
Support for both on-premises and cloud deployments is effective in facilitating network management, ensuring seamless integration and operation.
Aruba Wireless excels in security, offering robust features and protocols that enhance network protection, making it comparable to leading brands.
AI-powered performance optimization and management provide advanced capabilities, enhancing Wi-Fi efficiency through machine learning and centralized control.

CONS

Customer support requires significant improvement as it is often difficult to reach and slow to respond.
The complexity of initial setup and configuration process needs streamlining to enhance user experience.
Frequent firmware updates are problematic, as they often introduce instability and bugs.
Pricing is high and could benefit from being more competitive and affordable.
Better documentation and a more effective organization of information are necessary to improve usability.
 

Aruba Wireless Pros review quotes

it_user171840 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Dec 14, 2014
Aruba WLAN was my first experience with WLAN solutions and is unique.
it_user171990 - PeerSpot reviewer
Engineer with 51-200 employees
Dec 14, 2014
If you are interested in a solution that is straightforward in configuring and deploying choose Aruba solutions.
it_user177036 - PeerSpot reviewer
Professional Services Engineer at a tech services company with 51-200 employees
Dec 31, 2014
The Aruba product has more features than the other competitive wireless solutions available in this domain.
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user178623 - PeerSpot reviewer
Network Engineer at a university with 501-1,000 employees
Jan 6, 2015
We don't need to visit each AP locations for a code upgrade or troubleshooting.
it_user204957 - PeerSpot reviewer
Associate Consultant at a tech services company with 10,001+ employees
Feb 15, 2015
The Wireless integration with ClearPass Policy Manager to give a complete BYOD solution is absolutely the key to today's business requirements.
it_user201984 - PeerSpot reviewer
IT Specialist at a healthcare company with 51-200 employees
Feb 27, 2015
Stability wise the product has been fairly rock solid.
it_user273753 - PeerSpot reviewer
ICT Technician at The Godolphin School
Jul 22, 2015
Even as the current system we are using is old and the AP's being used are AP-61's, it is still working well.
it_user336468 - PeerSpot reviewer
Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees
Nov 26, 2015
Customer Service: It's excellent. Technical Support: It's excellent.
it_user339819 - PeerSpot reviewer
Founder and Principal Analyst at a tech services company with 1,001-5,000 employees
Nov 12, 2015
Aruba have put a lot of emphasis on manageability and security, and I think their Airwave and Clearpath products are head and shoulders the best in the industry.
it_user347610 - PeerSpot reviewer
Executive Director of Innovation at a hospitality company with 501-1,000 employees
Nov 28, 2015
Providing wireless to our clinicians and providers allows them to be mobile within the facility and still maintain connectivity to valuable information, like our Electronic Health Record.
 

Aruba Wireless Cons review quotes

it_user171840 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Dec 14, 2014
I think the setup and the configuration of Aruba is complex.
it_user171990 - PeerSpot reviewer
Engineer with 51-200 employees
Dec 14, 2014
They may have already improved on this but it would be good to have more than 4GB for the firewall.
it_user177036 - PeerSpot reviewer
Professional Services Engineer at a tech services company with 51-200 employees
Dec 31, 2014
Additional troubleshooting capabilities for the ClearPass product.
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user178623 - PeerSpot reviewer
Network Engineer at a university with 501-1,000 employees
Jan 6, 2015
Some model of APs went bad over time.
it_user204957 - PeerSpot reviewer
Associate Consultant at a tech services company with 10,001+ employees
Feb 15, 2015
I think the ROI is great if it is going to replace the wired environment, but if it is not going to descalethe wired environment then it needs a bit of a hard sell to meet the ROI.
it_user201984 - PeerSpot reviewer
IT Specialist at a healthcare company with 51-200 employees
Feb 27, 2015
Customer service on the phone I would rate fairly poorly.
it_user273753 - PeerSpot reviewer
ICT Technician at The Godolphin School
Jul 22, 2015
We have 64 AP's around the site and with more and more students bringing in their wireless devices, we are only now starting to see some cracks.
it_user336468 - PeerSpot reviewer
Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees
Nov 26, 2015
The controllers used to include heat map functionality. This was removed in a recent release.
it_user339819 - PeerSpot reviewer
Founder and Principal Analyst at a tech services company with 1,001-5,000 employees
Nov 12, 2015
The next step is to create better unified story with HP switching.
it_user347610 - PeerSpot reviewer
Executive Director of Innovation at a hospitality company with 501-1,000 employees
Nov 28, 2015
The configuration is extremely detailed and can be quite complex.