Aruba Wireless Reviews

Our primary use case of the solution is hospitality.

The most valuable feature is that it can be tuned much more than other vendors, giving you more options to execute. 

The solution can be improved by simplifying the configuration. I would like to see a more user-friendly GUI that is not so easily confused when configuring clusters or even a single node when people are not paying attention to what layer they are configuring, whether it be at the mobility master level or at the node level. I would like to see more analytics that can help us pinpoint the cause of reduced performance related to the airtime and number of SSIDs being used.

I have been using the solution for two years.

I consider the solution to be stable.

I believe the solution is scalable.

The support team for the solution is good and always eager to help.

Positive

The initial setup is more complex than other solutions. You need to understand the technology, the way it's configured, and the way you have to set it up. The solution requires more knowledge and more commitment than others.

We implemented it in-house.

The pricing has increased and it was always more costly than some of the other solutions available.

I evaluated Ruckus and Meraki Wireless before choosing the solution.

I give the solution a nine out of ten.

Although there are other solutions available and some with a lower initial cost, they don't offer the same level of integration with IoT as this solution without having to add additional hardware, which ends up costing more.

I recommend that you gather all the requirements and define the API groups before the deployment of this solution.

Our primary use case for this solution is extending the LAN capabilities via wireless capabilities so people can roam around in the office with wireless connectivity. Additionally, its management has a lot of insight into which access point you're connected to and a lot of information about the devices. Some of the information is related to bringing your device, whether it's a device which is owned by the company or not and reporting what sites are being browsed and accessed.

We find its stability very valuable. It's been running for the past three years with no default configuration.

The solution could be more user-friendly.

We have been using the solution for a couple of years and are currently using the latest one.

The solution is stable.

The solution is scalable. We have approximately 300 users utilizing the solution.

We have had a relatively good experience with customer service and support. I rate them an eight out of ten.

Positive

The initial setup is a bit complex and requires some basic networking and wireless networking concepts.

We implemented via a vendor, and implementation took approximately one week.

We did not evaluate other options because we wanted one integrated solution which incorporated both wired and wireless, and with Aruba Wireless, we got the full package.

I rate the solution a seven out of ten. I advise users to research and decide based on their organization's needs.

We primarily use the solution for wireless access, for using WiFi and the network, the internet.

It's very popular. We've ordered more than 150 units.

It's a really good product. It's really easy to maintain. 

The AP preconfig with the USB console cable and everything is easy and really useful for the company. 

The installation is simple. 

Users have been very pleased with the solution as it offers such a high-speed connection. The network strength is good. 

It is more intuitive and user-friendly.

I don't have any access in the Aruba dashboard. I need more access. I only install the hardware and the software part for the client. However, there are no admin privileges, which is an issue. You need to contact them and make a special request. They should allow everybody to fiddle with their settings if they bought the solution.

I've used the solution for the past six months. 

We haven't had any performance issues. The solution is stable. 

The scalability is pretty good. You can expand it by using Aruba Switches. 

We have about 700 users on the solution at this point. 

I've never had any reason to reach out to technical support.

I previously used Meraki. Aruba has better network speed. Also, in Meraki, when we make changes, we need to refresh the dashboard. With Aruba, it's one click and we can regulate and refresh the dashboard. It's much easier. 

The solution is simple to install. It's not overly difficult or complex. For half of the preconfig process, it might only take 15 minutes. 

Then, there might be one and a half hours for testing, to fix the access IDs and other access points to match everything in the data center. 

We only need two people to install and set up the solution. 

I deploy the solution for our clients. 

We have seen a positive ROI.

I don't handle the licensing aspect of the solution. It is likely more expensive than Meraki since Meraki just has a dashboard. Aruba has a little bit more on offer. 

You do have to purchase the software and hardware separately.

We did not consider any other options before choosing Aruba.

We have a partnership with Aruba.

Overall, it's a good solution, and we are happy with it. 

I'd rate the solution eight out of ten.

The most valuable features of Aruba Wireless are the seamless feature and the concurrent user.

Aruba Wireless can improve the assigning of access points. We have times that the nearest access point is not assigned but one far away. The integration between access points could improve.

I have been using Aruba Wireless for approximately one year.

Aruba Wireless is very stable among all the other access points I have used.

The scalability of Aruba Wireless is good.

We have approximately 1,000 to 1,300 users using the solution. We plan to increase the usage of the solution. There are plans to install 150 access points in January.

We have a partner in Indonesia that we use for support that is called Agiva and they sometimes escalate issues to Aruba Wireless. I do not have direct experience with the support of Aruba Wireless.

I do not have any experience with other vendors other than Aruba Wireless.

The initial setup of Aruba Wireless is simple, including a wireless plan used. If we have instant access points and change them to computer access points, it is simple to do.

We have a license for the source mobility controller.

The price of Aruba Wireless is expensive.

I rate the price of Aruba Wireless a two out of five.

We have four people for the maintenance of the solution.

I rate Aruba Wireless a nine out of ten.

I have implemented Aruba for a few small customers. 

Price is one of the most important factors. We have a solution that's reasonably cost-effective when balanced against all the areas we need to cover. 

Aruba doesn't match some competitors in wireless signal strength. It isn't in the same class as Cisco Meraki, so I would use Cisco Meraki in situations where I need to cover a large open space. Meraki has more powerful signals going out.

Coverage and penetration have been the biggest disappointments. You should be able to connect to a visible Wifi access point. Often, people 20 meters away from an Aruba external access point need to move closer to get into the coverage radius. 

I have used Aruba for the past couple of years.

Aruba Wireless is stable. 

Aruba is scalable. I'm not doing dealing with the management or licensing, so I'm not aware of the costs compared to some other products.

I would be using it through a third party, so I wouldn't go to Aruba for support directly.

I rate Cisco Meraki higher than most others I've used in the same price range. Ruckus is stable, but it can be difficult to implement an external Wifi connection without some kind of problem with the cabling or something else.

Aruba is in roughly the same class as  Ubiquiti, which carries no licenses that I'm aware of. Ruckus is an excellent product to use for local government clients when I'm not planning to go back there. Plus, it has the advantage of being an HP-branded product. 

All wireless solutions are relatively pricey in my experience. The cost of a Wifi access point is only part of it. The implementation cost is bigger. I'm paying just over €200 for an additional internal access point. An external access point costs us €676 plus VAT, so that's about €840 for an external AP.

I rate Aruba Wireless about six out of 10. When planning for the cost of a project, you consider the price of different products, including operational and implementation costs, and make a judgment call. It's different if you have a portal. If you need to invest in a portal, it's difficult to transition away from that portal's brand. For example, if I have Ruckus access points in certain buildings and a Ruckus gateway handling all of those, I'm probably going to stick with Ruckus for any additional Wifi points. I'm not going to deviate from that.

The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers.

My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless.

One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay.

Pricing for the product is also on the higher side.

Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster.

Other areas for improvement in the product include integration and configuration.

We've used Aruba Wireless within the last twelve months for some of our customers. We act as sellers and integrators of Aruba Wireless. We don't use the product, but our customers use it if needed and if it is a requisite for our customers. We've been dealing with Aruba Wireless for two years now.

Aruba Wireless is a stable product. I didn't notice any problems with its stability.

Aruba Wireless, in terms of scalability, is okay.

The technical support for Aruba Wireless needs improvement in terms of providing better support and being more reachable when problems appear. Support also needs to improve its speed in answering customer issues.

In terms of setting up Aruba Wireless, if everything goes well, usually there's no problem, but sometimes if you need something specific, it becomes very tricky, particularly in terms of finding the right support for your setup issue. It's not easy. As for how long the deployment of Aruba Wireless takes, it didn't take too much time, though I can't give an exact timeframe.

In terms of pricing, the pricing for Aruba Wireless is not bad for large-sized companies, but for medium-sized companies, it's on the higher end, but because Aruba has a good company image, medium-sized companies still go with Aruba Wireless.

My advice to others looking into using Aruba Wireless for business is that Aruba is a well-known brand. When you buy the product, you should know what you're purchasing. As long as you have all the information you need before the purchase, you have complete knowledge of Aruba Wireless, and you know what to expect from the product and what to do with the product, then go for it.

I would rate Aruba Wireless eight out of ten, overall. I only give a rating of ten when everything goes okay, and that's almost impossible. There could be room for improvement in the pricing, and in any business relationship, there's always an issue that could arise, so it's very rare for me to give a ten out of ten to any product or company.

My company has a business relationship with Aruba Wireless as an integrator.

The use case is basically for wireless authentication. We are also using Aruba clear path policy manager and we are providing our customers with free WiFi. We have our retail customers, where we give them free WiFi.

Their technological improvements and innovations are always great. They are up to market level. They’re always upgrading to whatever the latest technology is.

They are a bit of a monopoly solution.

It offers an easy initial setup.

The solution is pretty stable.

There are so many features. Even we are also not using the complete functionalities and features of Aruba. We need to explore more.

There are some issues we occasionally have. However, they are easily remedied.

Recently, HP acquired Aruba. There have been some changes in the licensing form. Platforms are changing. These kinds of things are slowly happening. However, it is not a problem.

The issue is that the delivery timelines have increased. That is not only for Aruba, even for all the partners; it is increased. That is something which they need to improve. The hardware takes too long to be delivered.

I’ve been using the solution for seven years.

The solution is pretty stable. There are some issues; however, it’s all pretty fixable. For the most part, it doesn’t crash or freeze. It’s reliable.

We have about 4,500 people on the solution. Everyone at all levels of the company uses it.

The solution is scalable. We started pretty small and we were able to grow as required. The number of people and the number of retail stores increase yearly.

We pay our partners for technical support. They handle everything.

We used to use Ruckus.

With Ruckus, we were in on the initial stage. We were facing a lot of issues depending on the management. With Aruba, we did a POC, and we were satisfied with that. That's why we moved to them.

The solution is simple to set up.

The configuration and everything it is pretty straightforward. We are using Aruba’s central console to manage the wireless. There are no complications, actually.

On the initial level, it took two months to complete the complete projects and everything.

In terms of maintenance, we are paying our partner for an AMC annual maintenance contract. We are paying yearly, and they are just maintaining our network. They're managing everything. We have around 20 people working on their team to support us.

We have a partner who is working on this with us, and they are the ones implementing the solution. They're managing our infrastructure also.

We are not calculating any kind of ROI as it's an infrastructure solution and therefore, we cannot calculate any kind of ROI here. It's used for the basic infrastructure.

We pay a yearly licensing fee.

I’m not sure of the exact cost. We are negotiating our pricing and can do so on a global level. When we were comparing it to others, we found it to be reasonably priced.

We’re end-users and work with Aruba partners.

This is an in-house solution and we use the latest version.

I’d rate the solution nine out of ten.

For new users, Aruba can be a good solution. The hardware portfolio is great. They have instant access points for small-scale businesses to medium size and even large businesses. They have all kinds of portfolios in their hardware catalog. Even for COVID times, they also introduce access points for the work from home. These kinds of things are there already in their portfolio. When we are plugging in their stack, we can leverage Aruba Central, Aruba Wireless, Aruba Switches, et cetera. It's easy to manage. Everything is managed under a central console.

I've been a consultant for six years.

Aruba is easier than Juniper.

The stability and management could be improved.

I have been working with Aruba Wireless for five years.

We are currently working with Aruba Wireless but will be changing to Juniper later this year.

When it comes to stability, Cisco is number one. Aruba and Juniper are similar.

Aruba Wireless is a scalable solution.

Technical support is good.

I have been working with Juniper WLC Series for one year. We plan to implement Juniper next month.

The initial setup is very easy.

The pricing is fine.

Cisco is more expensive than Aruba or Juniper.

Aruba has pricing for a Virtual license with a VLAN package.

We decided to change to Juniper because it looked right, and because of the easy management.

I would rate Aruba Wireless a nine out of ten.