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Thomas Christen - PeerSpot reviewer
Consultant at Bechtle
Real User
Sep 27, 2022
Priced well and stable
Pros and Cons
  • "Aruba Wireless is stable."
  • "Aruba Wireless is scalable for the needs of my customers."
  • "Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki."

What needs improvement?

Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki.

For how long have I used the solution?

I have been using Aruba Wireless for approximately six years.

What do I think about the stability of the solution?

Aruba Wireless is stable.

What do I think about the scalability of the solution?

Aruba Wireless is scalable for the needs of my customers. Some of my customers have approximately 1,500 users using the solution and it works well.

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June 2026
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What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless is reasonable.

What other advice do I have?

I rate Aruba Wireless a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at MNHD
Real User
Aug 10, 2022
Simple to install, reasonably priced, and helpful technical support
Pros and Cons
  • "Aruba is easier than Juniper."
  • "The initial setup is very easy."
  • "The stability and management could be improved."

What is our primary use case?

I've been a consultant for six years.

What is most valuable?

Aruba is easier than Juniper.

What needs improvement?

The stability and management could be improved.

For how long have I used the solution?

I have been working with Aruba Wireless for five years.

We are currently working with Aruba Wireless but will be changing to Juniper later this year.

What do I think about the stability of the solution?

When it comes to stability, Cisco is number one. Aruba and Juniper are similar.

What do I think about the scalability of the solution?

Aruba Wireless is a scalable solution.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

I have been working with Juniper WLC Series for one year. We plan to implement Juniper next month.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is fine.

Cisco is more expensive than Aruba or Juniper.

Aruba has pricing for a Virtual license with a VLAN package.

Which other solutions did I evaluate?

We decided to change to Juniper because it looked right, and because of the easy management.

What other advice do I have?

I would rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Wireless
June 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Ranveer Seetaloo - PeerSpot reviewer
Head - Managed Connectivity Services at Rogers Capital
Real User
Aug 9, 2022
A wireless networking solution with a useful analytics feature, but the price could be better
Pros and Cons
  • "I like the analytics feature."
  • "We have been using Aruba Wireless for the past five years."
  • "The price could be better. In the next release, I would like to have more analytics features."
  • "The price could be better. Competitors offer more features for a similar cost."

What is our primary use case?

We are part of a conglomerate on the island. We provide this solution to all our different divisions, including the shopping malls. We are the technology division of the group. So, we've been assisting the group in their implementation across sectors.

What is most valuable?

I like the analytics feature.

What needs improvement?

The price could be better. In the next release, I would like to have more analytics features.

For how long have I used the solution?

We have been using Aruba Wireless for the past five years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

Scalability depends on the model.

What about the implementation team?

Our in-house team did the implementation.

What's my experience with pricing, setup cost, and licensing?

The price could be better. Competitors offer more features for a similar cost.

What other advice do I have?

On a scale from one to ten, I would give Aruba Wireless a six.

I rated Aruba Wireless six because the analytics part seems to depend on third-party software applications and because of their pricing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
J. Fortunato Hontoria - PeerSpot reviewer
Telecommunication Engineer at a comms service provider with 51-200 employees
Reseller
Aug 4, 2022
Well-known in its market, has no problems with stability, and has good pricing for large-scale businesses
Pros and Cons
  • "The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers. My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless."
  • "One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay. Pricing for the product is also on the higher side. Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster. Other areas for improvement in the product include integration and configuration."

What is most valuable?

The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers.

My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless.

What needs improvement?

One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay.

Pricing for the product is also on the higher side.

Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster.

Other areas for improvement in the product include integration and configuration.

For how long have I used the solution?

We've used Aruba Wireless within the last twelve months for some of our customers. We act as sellers and integrators of Aruba Wireless. We don't use the product, but our customers use it if needed and if it is a requisite for our customers. We've been dealing with Aruba Wireless for two years now.

What do I think about the stability of the solution?

Aruba Wireless is a stable product. I didn't notice any problems with its stability.

What do I think about the scalability of the solution?

Aruba Wireless, in terms of scalability, is okay.

How are customer service and support?

The technical support for Aruba Wireless needs improvement in terms of providing better support and being more reachable when problems appear. Support also needs to improve its speed in answering customer issues.

How was the initial setup?

In terms of setting up Aruba Wireless, if everything goes well, usually there's no problem, but sometimes if you need something specific, it becomes very tricky, particularly in terms of finding the right support for your setup issue. It's not easy. As for how long the deployment of Aruba Wireless takes, it didn't take too much time, though I can't give an exact timeframe.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, the pricing for Aruba Wireless is not bad for large-sized companies, but for medium-sized companies, it's on the higher end, but because Aruba has a good company image, medium-sized companies still go with Aruba Wireless.

What other advice do I have?

My advice to others looking into using Aruba Wireless for business is that Aruba is a well-known brand. When you buy the product, you should know what you're purchasing. As long as you have all the information you need before the purchase, you have complete knowledge of Aruba Wireless, and you know what to expect from the product and what to do with the product, then go for it.

I would rate Aruba Wireless eight out of ten, overall. I only give a rating of ten when everything goes okay, and that's almost impossible. There could be room for improvement in the pricing, and in any business relationship, there's always an issue that could arise, so it's very rare for me to give a ten out of ten to any product or company.

My company has a business relationship with Aruba Wireless as an integrator.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Hoon Lim Chin - PeerSpot reviewer
Sales Manager at ITWin Technology Sdn. Bhd.
Real User
May 30, 2022
Reasonably priced, reliable, and straightforward to set up
Pros and Cons
  • "The cost is pretty good. It's what draws in the clients."
  • "It's a stable solution; we haven't had any issues, and it's reliable with good performance."
  • "The solution is now taking eight to 12 months to deliver the product."

What is our primary use case?

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

What is most valuable?

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

What needs improvement?

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

For how long have I used the solution?

I've been dealing with the solution for ten or more years. 

What do I think about the stability of the solution?

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

How are customer service and support?

It's been so far, so good with technical support. We're satisfied with it overall. 

Which solution did I use previously and why did I switch?

We also use Ruckus Wireless.

How was the initial setup?

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

What about the implementation team?

I'm a systems integrator. I can implement the product for clients. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer at Eden
Real User
May 24, 2022
Reasonably priced with an easy implementation and helpful support
Pros and Cons
  • "The user interface is great."
  • "The solution is stable and reliable, and while we have noticed many bugs in other offerings, Aruba has been issue-free with good performance."
  • "The certification for licensing could be better."

What is our primary use case?

We primarily use the solution due to the fact that the architecture is suitable for management and engineers.

What is most valuable?

The user interface is great.

We have found the pricing to be reasonable. 

Technical support is pretty good.

It's very easy to set up the solution. 

What needs improvement?

The certification for licensing could be better.

For how long have I used the solution?

I've been using the solution for seven years. 

What do I think about the stability of the solution?

The solution is stable and reliable. While we have noticed many bugs in other offerings, Aruba has been issue-free. The performance is good.

What do I think about the scalability of the solution?

The solution can scale if you need it to. It's not a problem. 

We have 20,000 people, including network engineers, using the product in our organization. Right now, we do not have plans to increase usage.

How are customer service and support?

I've used technical support in the past and find them to be helpful and responsive. They are better than, for example, Cisco, when it comes to assisting us.

Which solution did I use previously and why did I switch?

We also use Cisco. We find Aruba's technical support is better.

How was the initial setup?

I've been a part of the implementation process and found it to be quite straightforward and simple. It's not an overly complex or difficult process at all. 

We can have it deployed in an hour. It's pretty quick to get everything up and running.

What about the implementation team?

We are able to handle the implementation process ourselves.

What's my experience with pricing, setup cost, and licensing?

It's not an overly expensive solution. However, I cannot speak to the overall costs involved in buying or operating the product. I don't handle the licensing aspects. 

What other advice do I have?

I'd rate the solution nine out of ten. We've been fairly happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1858131 - PeerSpot reviewer
Risk Advisor
Real User
May 22, 2022
Reasonably priced, works for any size of organization and has helpful support
Pros and Cons
  • "Technical support is quite brilliant and they offer good support as well as product replacement."
  • "While it may be great in the future, currently, the existing versions are incompatible with some of the networks which customers own."

What is our primary use case?

We primarily use the product for wireless connectivity in terms of securing wireless access.

What is most valuable?

Wi-Fi 6 is the most beneficial aspect of the solution. Apart from that, the WPA3 introduction in terms of security is one of the key features.

The solution is stable.

It's a scalable product.

Technical support is helpful.

The pricing is pretty good.

What needs improvement?

The scope of improvement would go along with the technology's adoption into the market. Even though Wi-Fi 6 has been introduced, everyone is quite skeptical in the market in terms of the adoption part, as the platform network should be that strong to cater to that kind of bandwidth. While it may be great in the future, currently, the existing versions are incompatible with some of the networks which customers own.

They could improve the seamless roaming, which is already there, however, needs some tweaking.

For how long have I used the solution?

I've used the solution for quite a long time. I've been deploying this product to multiple customers and it's been almost five years.

What do I think about the stability of the solution?

The solution is stable. For example, even some military organizations are using Aruba Wireless and RF features. It is quite reliable for an enterprise to work with.

What do I think about the scalability of the solution?

Aruba works with small to large companies. Data is open for all three. They have different kinds of solutions for individual stakeholders in terms of small, medium, and large. They have a different product portfolio offering for small. They have something else for mid-size enterprises and larger enterprises as well. Everyone can be catered to.

It is quite easy to scale, even if a small-scale business is starting with a standalone deployment. They too can scale up to 50 or 60 access points on a mid-scale deployment eventually. The group pattern in terms of the wireless controller has limits to the physical hardware appliances if you already own one. That said, the cloud adoption part is one of the aspects which gives you quite a bit of scalability and you need not worry about your scalability and your future growth.

How are customer service and support?

Technical support is quite brilliant and they offer good support as well as product replacement. Any Aruba product that is wireless includes a limited lifetime warranty wherein the delivery scope is not bound to an SLA. They will give a replacement if you purchase support or not. That is the best part of Aruba.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use Cisco.

There are no differences in the technology. There are some user experience differences. Integration would be a part of that. There are many integrations possible in the Cisco portfolio in terms of their own product line. If the entire portfolio is of Cisco, then the integration is quite easy and Cisco has the same kind of offerings. The SLA might differ and some of the user experiences might differ. However, in terms of the portfolio, Cisco stands out as they have an enterprise-class and a different portfolio altogether to cater to the cloud-based market. They have an entire offering called Meraki. They do focus on the enterprise with Cisco. Companies that are small or medium scale work more with Meraki.

How was the initial setup?

The standalone deployments are straightforward whereas the introduction of wireless controllers and security parameters can be complex. That depends on the architecture to which you are applying. Even though direct integration with any of the radio servers or any of the triple-A authentication servers like Mac is very straightforward, it could be complex depending upon the environment.

A standalone deployment would not take more than 15 minutes. It is quite simple. You might need some pre-planning before that. If you planned enough in advance, then it would take you 15 minutes or 20 minutes at a maximum to deploy. If there's a wireless controller deployment, it would take a maximum of two hours to three hours. Not more than that.

Maintenance as such is not required. It's just the regular maintenance that you do in terms of software upgrades or firmware upgrades, in terms of when vulnerabilities are found. 

What's my experience with pricing, setup cost, and licensing?

Aruba is quite competitive in pricing. In some cases, on a case-to-case basis, Cisco also gives better discounts in terms of price. 

You may have to pay for additional support if you require services bound to some actual replacement time. They will charge you some amount for RMS support, not for technical support. Eventually, the technical support is built into the cost.

What other advice do I have?

I used to work with an organization that had a business relationship with Aruba, however, recently I've moved on.

I typically work with the latest version of the solution.

It can be deployed on-premises as well as in the cloud.

I would recommend new users utilize each and every feature of the wireless capabilities which are being offered for security. There is quite a bit of integration possible.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
LamViet Tan - PeerSpot reviewer
IT Supervisor at TPC VINA Plastic and Chemical Corp., Ltd.
Real User
Apr 11, 2022
Priced well, stable, and good support
Pros and Cons
  • "Aruba Wireless has been straightforward to set up."
  • "We switched to Aruba Wireless because the capacity was better and was more stable."
  • "The user interface could be improved in Aruba Wireless. This would make the setup easier."

What is our primary use case?

We are using Aruba Wireless to connect our internal network.

What needs improvement?

The user interface could be improved in Aruba Wireless. This would make the setup easier.

For how long have I used the solution?

I have been using Aruba Wireless for approximately three years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

We have approximately 200 people using this solution in my organization.

How are customer service and support?

I have used the support from Aruba Wireless.

I rate the support from Aruba Wireless a four out of five.

Which solution did I use previously and why did I switch?

I was previously using Cisco small business. We switched to Aruba Wireless because the capacity was better and was more stable. I wanted to switch to SQL Enterprise but the price was very high compared to Aruba Wireless.

How was the initial setup?

Aruba Wireless has been straightforward to set up.

I rate the initial setup of Aruba Wireless a four out of five.

What was our ROI?

I have received a return on investment while using Aruba Wireless.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless has a more competitive price than other solutions.

I rate the price of Aruba Wireless a four of five.

What other advice do I have?

I rate Aruba Wireless an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mahmoud Shehadeh - PeerSpot reviewer
Technical Support at MayaSoft
Real User
Apr 8, 2022
Reasonably priced and simple to install, but scalability is limited.
Pros and Cons
  • "The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
  • "When you reach the limit of 100 users or have too many devices, you will experience a loss of connectivity."

What is most valuable?

The coverage, concurrent user life, and visualization are the most valuable features of these solutions.

What needs improvement?

The configuration of the virtual controller could be improved. When they reach a maximum of 100 the configuration is lost.

In the next release, I would like the WiFi text included.

Whether videos are online or in live sessions, it can take a long time to deliver videos in Aruba Wireless.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

Aruba Wireless is scalable, but it has limitations. 

When you reach the limit of 100 users or have too many devices, you will experience a loss of connectivity.

How are customer service and support?

In Jordan, the technical support for Aruba Wireless is very good.

Which solution did I use previously and why did I switch?

I am certified, in Sophos XG.

We work with Full Configuration, Virtual Controller Wireless, Ruckus, and Cisco.

How was the initial setup?

For our customers, we deploy both on the cloud and on-premises.

The initial setup of Aruba Wireless is easy, but the controller device is difficult.

The virtual controller process is very simple. For example, configuring a user portal or a cap portal is extremely difficult.

To configure a user, I must log in to the user portal, with a username, and password. It's extremely difficult in the device controller.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. I would rate it a three out of five.

What other advice do I have?

I would rate Aruba Wireless a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Advisory Systems Engineer at a government with 5,001-10,000 employees
Real User
Feb 27, 2022
Stable long distance connection that needs better support
Pros and Cons
  • "We appreciate the integration options that are available."
  • "Our users are able to use their laptop or cell phone while on the move from one location to a different location across the country while maintaining connection."
  • "I believe that Aruba's support could be improved."

What is our primary use case?

We use this solution for law enforcement, medical, etc.

How has it helped my organization?

We have couple campus and throughout the country. Our users are able to use their laptop or cell phone while on the move from one location to different location across the country while maintaining connection. And also for me as administrator, we can use Aruba WIFI along with the clear path authentication, TechX, and Samuel. This enables users to experience seamless connection to the organization.

What is most valuable?

We appreciate the integration options that are available.

What needs improvement?

I believe that Aruba's support could be improved.

What do I think about the stability of the solution?

Aruba is pretty stable.

What do I think about the scalability of the solution?

This solution is extremely scalable. We have about one thousand users and have license for ten thousand.

How are customer service and support?

They made some changes to support that I am not happy with.

Which solution did I use previously and why did I switch?

We have used Cisco and Ruckus in the past. We are still using Ruckus, but stopped using Cisco due to directors orders.

How was the initial setup?

The initial setup was pretty straightforward and took just a couple of hours.

What about the implementation team?

We deployed via out in-house team of a couple of engineers.

What other advice do I have?

Be sure that you know your infrastructure, how many users will be using it, and how many SSIDs you use. This will help you maximize integrations and have engineers that can successfully navigate the new system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2026
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