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Hoon Lim Chin - PeerSpot reviewer
Sales Manager at ITWin Technology Sdn. Bhd.
Real User
May 30, 2022
Reasonably priced, reliable, and straightforward to set up
Pros and Cons
  • "The cost is pretty good. It's what draws in the clients."
  • "The solution is now taking eight to 12 months to deliver the product."

What is our primary use case?

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

What is most valuable?

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

What needs improvement?

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

For how long have I used the solution?

I've been dealing with the solution for ten or more years. 

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Aruba Wireless
March 2026
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What do I think about the stability of the solution?

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

How are customer service and support?

It's been so far, so good with technical support. We're satisfied with it overall. 

Which solution did I use previously and why did I switch?

We also use Ruckus Wireless.

How was the initial setup?

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

What about the implementation team?

I'm a systems integrator. I can implement the product for clients. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LamViet Tan - PeerSpot reviewer
IT Supervisor at TPC VINA Plastic and Chemical Corp., Ltd.
Real User
Apr 11, 2022
Priced well, stable, and good support
Pros and Cons
  • "Aruba Wireless has been straightforward to set up."
  • "The user interface could be improved in Aruba Wireless. This would make the setup easier."

What is our primary use case?

We are using Aruba Wireless to connect our internal network.

What needs improvement?

The user interface could be improved in Aruba Wireless. This would make the setup easier.

For how long have I used the solution?

I have been using Aruba Wireless for approximately three years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

We have approximately 200 people using this solution in my organization.

How are customer service and support?

I have used the support from Aruba Wireless.

I rate the support from Aruba Wireless a four out of five.

Which solution did I use previously and why did I switch?

I was previously using Cisco small business. We switched to Aruba Wireless because the capacity was better and was more stable. I wanted to switch to SQL Enterprise but the price was very high compared to Aruba Wireless.

How was the initial setup?

Aruba Wireless has been straightforward to set up.

I rate the initial setup of Aruba Wireless a four out of five.

What was our ROI?

I have received a return on investment while using Aruba Wireless.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless has a more competitive price than other solutions.

I rate the price of Aruba Wireless a four of five.

What other advice do I have?

I rate Aruba Wireless an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Aruba Wireless
March 2026
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Mahmoud Shehadeh - PeerSpot reviewer
Technical Support at MayaSoft
Real User
Apr 8, 2022
Reasonably priced and simple to install, but scalability is limited.
Pros and Cons
  • "The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
  • "The coverage, concurrent user life, and visualization are the most valuable features of these solutions."

What is most valuable?

The coverage, concurrent user life, and visualization are the most valuable features of these solutions.

What needs improvement?

The configuration of the virtual controller could be improved. When they reach a maximum of 100 the configuration is lost.

In the next release, I would like the WiFi text included.

Whether videos are online or in live sessions, it can take a long time to deliver videos in Aruba Wireless.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

Aruba Wireless is scalable, but it has limitations. 

When you reach the limit of 100 users or have too many devices, you will experience a loss of connectivity.

How are customer service and support?

In Jordan, the technical support for Aruba Wireless is very good.

Which solution did I use previously and why did I switch?

I am certified, in Sophos XG.

We work with Full Configuration, Virtual Controller Wireless, Ruckus, and Cisco.

How was the initial setup?

For our customers, we deploy both on the cloud and on-premises.

The initial setup of Aruba Wireless is easy, but the controller device is difficult.

The virtual controller process is very simple. For example, configuring a user portal or a cap portal is extremely difficult.

To configure a user, I must log in to the user portal, with a username, and password. It's extremely difficult in the device controller.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. I would rate it a three out of five.

What other advice do I have?

I would rate Aruba Wireless a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Advisory Systems Engineer at a government with 5,001-10,000 employees
Real User
Feb 27, 2022
Stable long distance connection that needs better support
Pros and Cons
  • "We appreciate the integration options that are available."
  • "I believe that Aruba's support could be improved."

What is our primary use case?

We use this solution for law enforcement, medical, etc.

How has it helped my organization?

We have couple campus and throughout the country. Our users are able to use their laptop or cell phone while on the move from one location to different location across the country while maintaining connection. And also for me as administrator, we can use Aruba WIFI along with the clear path authentication, TechX, and Samuel. This enables users to experience seamless connection to the organization.

What is most valuable?

We appreciate the integration options that are available.

What needs improvement?

I believe that Aruba's support could be improved.

What do I think about the stability of the solution?

Aruba is pretty stable.

What do I think about the scalability of the solution?

This solution is extremely scalable. We have about one thousand users and have license for ten thousand.

How are customer service and support?

They made some changes to support that I am not happy with.

Which solution did I use previously and why did I switch?

We have used Cisco and Ruckus in the past. We are still using Ruckus, but stopped using Cisco due to directors orders.

How was the initial setup?

The initial setup was pretty straightforward and took just a couple of hours.

What about the implementation team?

We deployed via out in-house team of a couple of engineers.

What other advice do I have?

Be sure that you know your infrastructure, how many users will be using it, and how many SSIDs you use. This will help you maximize integrations and have engineers that can successfully navigate the new system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1235277 - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at a computer software company with 501-1,000 employees
Real User
Top 10
Feb 25, 2022
Reliable with excellent signal strength and lots of great features
Pros and Cons
  • "The stability is the best. It's very reliable."
  • "Sometimes the configuration is difficult."

What is our primary use case?

We using now working with a customer in Jedda. We sold more than 738 access points - 294 outdoor access points and around 500 indoor ones. We sold a controller for this number as well.

What is most valuable?

Aruba has a lot of features. 

The stability is the best. It's very reliable. 

The roaming signal is excellent. 

You can do firewalling over the WiFi which is unique.

The initial setup is easy.

What needs improvement?

Sometimes the configuration is difficult. 

Aruba needs to offer an IT telephone in order to can catch all of the market. Cisco already has an IT telephone security product. Aruba does not. If Aruba offered an IP conference option it would be great.

For how long have I used the solution?

I've worked with Aruba for seven years at this point. 

What do I think about the stability of the solution?

The stability is great, as is the reliability and the performance. there are no bugs or glitches. it doesn't crash or freeze. the signal is strong. 

What do I think about the scalability of the solution?

Aruba is scalable. Many products are. For example, if we have a controller, we can manage 2,000 access points and can add another thousand access points.

How are customer service and support?

Technical support is very good, very qualified. We are very happy with their level of knowledge and support.

Which solution did I use previously and why did I switch?

We are a partner for Aruba, Cisco, and Huawei.

How was the initial setup?

The implementation is easy. Anyone that has a platform from Aruba or knows about Aruba knows about configuring the product, which can be difficult. There are many deployment options for a natural configuration. You need to figure out what type of deployment you are doing (and there can be many) and do it according to your specific needs. If one has enough experience or is certified from Aruba, he can do it. If he doesn't it's complex and difficult. 

ClearPass from Aruba is complicated. However, it's a very good, powerful software.

What other advice do I have?

We are on a partner, gold partner at tier-one for HP. We are working directly with the vendor. There isn't any team, or any supplier, or anyone between us and Aruba. For Cisco, we are working with their team or, and the suppliers from Europe, from Dubai. We request some material from them, and that's all. Huawei has the same setup as Cisco.

I'm certified ACMP, ACSP, ACDB, and a certified ACAD, AC professional.

While the latest release was 10, we are working with 8.7.

New users will get a lot of benefits from Aruba. They have a lot of products - including ClearPass. Users will not find any net solution like ClearPass, from anyone. In Gartner, it is a leader in IoT for wired and wireless IoT such as cameras, access control, et cetera. They also have great switches. It's a very big vendor like HP. 

Aruba has a lifetime warranty. You don't need to get proactive care; the hardware already has a lifetime warranty. In the end, you will get a lot of benefits. 

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at Technical University of Crete
Real User
Top 10Leaderboard
Feb 17, 2022
Good documentation, great licensing, and is very easy to work with
Pros and Cons
  • "We like the centralized configuration and monitoring."
  • "I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools."

What is our primary use case?

We primarily use the solution for the wireless services for the entire campus.

What is most valuable?

The wireless service is pretty much standard. 

We like the centralized configuration and monitoring. 

We like the performance of the access points as they're not easily interfered with by other wireless devices. 

The initial setup was straightforward. It's really easy.

The documentation is great.

The pricing and licensing structure are great.

It's very easy to work with.

What needs improvement?

I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools.

What do I think about the stability of the solution?

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

A lot of people use the solution. We have about 120 access points and more than 1,500 clients who use it daily.

In terms of scalability, it is very easy to expand the network. We build new schools and buildings all the time so the usage is always increasing.

How are customer service and support?

We haven't used technical support yet; I really am not qualified to answer to how helpful or responsive they are.

That said, the forums are quite helpful if you need assistance or to gain insights into usage.

Which solution did I use previously and why did I switch?

We previously used HP Access Point and LANCOM Access Points. The HP series was discontinued and the LANCOM is very outdated. Therefore, we switched over to Aruba.

How was the initial setup?

The initial setup is straightforward and not overly complex. A company shouldn't have any trouble handling the process. 

We had it up and running in a day or two. The deployment is fast.

What about the implementation team?

We have installed and configured it by ourselves. We did not need the assistance of consultants or integrators. That said, we had the access points, however, we needed some education, some training. The company who sold us the access point really spent two or three days training us and then we configured it ourselves.

We had a very good experience with them. We were satisfied with their level of expertise.

What's my experience with pricing, setup cost, and licensing?

The license is not that expensive. The access point comes with a perpetual license. That's a very big deal in this kind of market. For example, Cisco charges annual licenses in comparison. Aruba Access Points come with perpetual licenses. It could be one license and you have it forever. There is no need to renew or buy something extra.

The pricing is very attractive. I'd rate it at a five out of five. 

You buy the controller. You buy the access points and the licenses and that's it. If you want to have technical support on the controller, you have to buy subscriptions. However, the licenses and the warranty of the access points are free and forever. There's an unlimited lifetime guarantee.

What other advice do I have?

We are a university, so we have the whole community using this product.

We are using Access Point 305 with the Aruba controller 7210.

It's a very good solution. We have our problems, however, all wireless products have their problems. We haven't used state-of-the-art wireless solutions like Cisco or Huawei, so we're not able to compare everything together. That said, we are very happy with what we have.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leon Rautenbach - PeerSpot reviewer
Group IT Manager at Meridian
Real User
Feb 8, 2022
Good stability so far
Pros and Cons
  • "The stability of Aruba Wireless has been good."
  • "Aruba Wireless has room to improve the connection from one AP to another."

What needs improvement?

Aruba Wireless has room to improve the connection from one AP to another.

For how long have I used the solution?

I have been using Aruba Wireless for three years.

What do I think about the stability of the solution?

The stability of Aruba Wireless has been good.

What do I think about the scalability of the solution?

We have not required scaling at this point.

How are customer service and support?

I would rate solution's technical support a 7 out of 10.

What other advice do I have?

If you are considering Aruba Wireless, make sure you have the best implementation team possible. One that knows the product.

Overall, I would rate this solution an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SasikaRanasinghe - PeerSpot reviewer
Business Development Manager at Fentons Limited
Real User
Feb 5, 2022
User-friendly wireless solution with attractive pricing, good technical support, and a limited lifetime warranty
Pros and Cons
  • "Good wireless solution that's user-friendly, stable, and scalable, with very good product support, and a limited lifetime warranty."
  • "Configuration for this solution could be made easier, so people could benefit from being able to configure it within a quicker amount of time."

What is our primary use case?

I was able to provide Aruba Wireless to financial, Telco, and hospitality industries.

What is most valuable?

If you're looking into a wireless solution, more and more people now are using Aruba Wireless. There are two key reasons why: in a developing country, many of the companies look at the cost and quality of a solution. Cost-wise, Aruba Wireless is very attractive here in the Sri Lankan market. The other key reason is Aruba Wireless provides their key product portal and a limited lifetime warranty. Other providers do not provide that level of warranty. These are the reasons why a customer would choose to purchase Aruba products than Cisco, or any other access point or wireless solution.

The key feature of this solution is the value for money. If customers can get a good quality product at a very competitive price, plus a limited lifetime warranty, then this gives very high value to the customer, which is what you can get from Aruba Wireless.

Aruba Wireless is able to provide value addition, apart from their product features.

This solution is user-friendly and their technical support team provides very good support.

What needs improvement?

An area for improvement I found in this solution is the configuration. Though it's currently an improved version, it could still be made easier, so technical people could benefit from being able to configure Aruba Wireless within a quicker amount of time.

For how long have I used the solution?

I'm a specialist and I've been in this industry for 22 years, and I've been dealing with Aruba Wireless for over 10 years. I've worked with it within the last 12 months.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

Aruba Wireless is scalable. We have different product segments and we educate different customer requirements and industries. Because of COVID, all industries are facing a lot of challenges, but we find this product scalable.

How are customer service and support?

We have our pre-sales team with us in-house, but we do have two technical support people distributed here locally. We always communicate with them. They share their product knowledge, experiences, and user case studies, to help us improve. We also share our experiences with them to also help them improve. On a scale of one to five, I'm giving the technical support team a four. They provide very good product support.

How was the initial setup?

The initial setup of Aruba Wireless is not complicated. In the past, it was complicated, e.g. We needed experienced technical people to do the configuration and the initial setup. Nowadays, even basic technical people can do it.

It has improved, but what we are expecting is that when new technologies arise, along with the new technologies, the configuration should be simplified.

What's my experience with pricing, setup cost, and licensing?

The cost for Aruba Wireless is good. It's attractive.

Which other solutions did I evaluate?

I evaluated Cisco Wireless.

What other advice do I have?

Our company's role is system integrator. We are involved with products and solutions which we provide to the end customers. The products we provide vary, because it would depend on the requirement and customer requirement levels. It would also depend on the current pricing of the products, e.g. this is because we provide different vendor products, not just Aruba. We also provide Cisco, Maracas, and the entire product spectrum that we provide to the customers.

We provide the latest version of this product to our customers, because with the latest version, the benefit to the customers is that they can get the maximum usage of the product lifetime.

Other than the product features, our customers value our onsite support, onsite feedback, clarifications, and installations. We are able to quickly sort out the issues experienced by our customers.

For people who are not currently using Aruba Wireless, I would tell them to look into the Aruba product range and try it out for themselves. They'll find out that these are Amazing products with very good product support.

I'm rating Aruba Wireless an eight out ten, because no products could reach the perfect score of ten. Technology is fast-changing, so today's technology won't be tomorrow's technology. There's no technological vendor who could be ranked a ten, so my rating for this product is an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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