Aruba Wireless Reviews

We are a solution provider and Aruba Wireless is one of the products that we implement for our clients. It provides wireless network access to local users.

One of our implementations is in a hospital, and we have also installed it in a few government offices.

The most valuable features are the Instant On capabilities, including the controller. You don't need to have a separate controller.

They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications.

The price of this product could be improved.

I have been working with Aruba Wireless products for more than five years.

Aruba Wireless is a stable product.

This solution scales easily.

The technical support is helpful.

The initial setup was not difficult. We had an issue during the implementation, but we fixed it when we contacted support.

My main concern about this product is the price. The cost is causing me to look at other vendors and competing products.

I am currently looking into dealing with similar products from Huawei. In our market, we are competing with other implementors.

I would rate this solution a seven out of ten.

We have many customers in the retail business using Aruba Wireless for their network.

The main features of the Aruba Wireless are universal and effective, covering most uses, a lifetime hardware warranty that sets it apart from the competition and it integrates seamlessly with the network access control solution - Aruba Clearpass

The GUI dashboards should more user-friendly.

I have been using Aruba Wireless for approximately four years.

I found the Aruba Wireless to be a stable solution. It is more stable than competitors especially in roaming.

The solution is scalable and stable 

We have opened a support ticket with technical assistance and I would rate the support from Aruba Wireless a four out of five when comparing it to Cisco or Juniper.

Positive

I have used Juniper and Cisco networking products previously.

The initial setup was simple to do.

My advice to others that want to implement Aruba Wireless is they have to study the solution and have a good understanding. Aruba has a good academy for studying.

I rate Aruba Wireless a nine out of ten.

It's simple to use.

The reliability could be improved.

I have been using this solution for five years.

The stability could be improved. 

The solution is scalable.

One a scale of one to five, I would give their technical support a two. It could be better.

Setup is straightforward.

I would rate this solution 7 out of 10. 

My advice is that if you don't have experience, you should find a partner for support rather than rely on the company.

The product can be used in all verticals. There are different kinds of use cases. Mostly, it is used in corporate settings, however, we also use solutions for distribution centers, et cetera.

We sell the solution and we do due to the fact that we think it's the best solution overall. We usually are researching other solutions also, as you have to know what you're competing against. That said, we've never been disappointed by its capabilities.

Overall, it's a very strong solution.

The solution is stable.

The scalability is great. 

The pricing could always be better.

Technical support needs work. It's hard to reach the right people you need to help you when you come face to face with issues. 

I can't say that they are missing any features at this time. There's nothing I can think of needing in the next release. 

We have been Aruba's partner for the last 16 years.

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

We've found the solution to be scalable. If a company needs to expand it, it can do so easily.

Technical support needs to be more responsive. It takes time to get to the proper person when you need help. The solution itself is better than the support on offer.

For us, it's easy to set up. I don't know if this is the case for everyone, but for us, it's easy. We have people that are certified in solutions, including Aruba. We know how to handle implementations quite effectively.

The time it takes for the deployment depends on the size, however, usually, the process is one to two weeks.

As integrators, we can implement this product for our clients. 

We'd like Aruba to lower the cost of using the solution. 

While we really like Aruba, we usually are researching other solutions also, as you have to know what you're competing against.

We sell wireless solutions. We are integrators. We also use the solution. We deal with multiple deployment versions.

If a company would like to add Aruba to their organization, they should first get a knowledgeable system integrator that knows the solution. If they do, the deployment will go well and they will be okay.

I'd rate the solution at a nine out of ten overall.

We installed Aruba Wireless for some clients who needed to expand their network inside offices or homes.

It's an excellent solution overall. We were able to increase capacity very easily.

This type of equipment is easy - very easy to connect and configure inside a network. For example, you can use a cell phone to configure. It is very, very simple. 

When you want to check if the equipment is working it's quite straightforward. You can do it just with a cell phone. You can check if you've got any problem or any type of equipment connected to the network. It's useful to be able to check what the equipment is connected to or if there is a mesh connection between other APs. You don't need to use a physical cable.

While I haven't used it, Aruba has a server that can not just check the equipment, but also validate or log into the network. This type of server is wonderful, however, I don't know the name.

The initial setup is quite simple.

Many features are already in development. For example, Aruba Central, or the server to verify the type of equipment is connected to the network centrally. It's very useful and is a good solution for home or business, and it supports more than 200 pieces of equipment.

We're not really missing any features at this time. 

They could work on energy consumption as this equipment needs a lot of energy. This is probably what needs to be improved in the future, as, currently, this type of equipment consumes more than 60 watts. I understand that it needs more power to work, however, there must be a way to lessen it in future releases.

We've worked with this solution throughout the year.

The solution is stable and allows you to connect any kind of equipment - cell phones, tablets, laptops, any type of equipment that has a wifi connection. It is very easy to connect. There are no issues. There can be about 50 or 60 pieces of equipment working at the same time without losing connection or velocity, or use of equipment.

The solution can scale well and has helped us to increase capacity.

We don't have plans to increase usage at this time.

We installed one first, the first AP, the first equipment, and the others' equipment could connect without a network cable - just by mesh, like a network without cables. We increased the capacity of the network with this type of technology solution.

It is very easy to use. You just load an app on your cell phone from the Apple Store. You can continue with this application on your cell phone.

I would rate the solution at a ten out of ten. We've been quite satisfied with its capabilities. 

In this University, Wi-Fi is essential to the daily operations, from teaching, learning by staff and students to research by researchers. In recent two years, it contributes to our smart campus objectives, bridging IoT devices in multiple projects. 

With the powerful feature in ClearPass, AirWave, MM and other subsystems, this centrally managed Wi-Fi solution offers the University members and guests a unified user experience, enabling IT staff to administer all component, particularly in search of a technical issue. 

The ClearPass admin console provides an easy operating interface for checking every user's authentication steps, which is pretty useful to identify the root cause of an authentication issue. Also, the self-service portal allows end-users to manage their registered devices. 

Perhaps Aruba should publish some best practices for deploying its solution in different industries. 

Aruba Wi-Fi solution has been a good partner in my University since 2017.

A very powerful Wi-Fi system.

They provide very efficient support.

Aruba solution is not cheap. 

This solution has been deployed for an enterprise environment with 105 Apps and controllers in HA for a government entity handling the user capacity of 1500 people.

Multiple SSIDs have been broadcasted with independent VLANs and user policy has been implemented.

The controllers are in HA. Both indoor and outdoor APs have been used in the environment.

The solution has been differentiated for Guests, Employees, and an unrestricted group. The APs have been deployed across 10 multistory buildings in high interference zones.

Aruba Wireless has succeeded in facilitating the implementation of a centralized wireless network to the client, covering multiple buildings expanding across the area of 58000 square meters.

There are no blind spots and users enjoy uninterrupted Wi-Fi. This has given the users complete mobility and the Quality of Service with the necessary security imposed.

It has met the customer expectations and is ready to scale for growing business demand. It has offered visibility into the network and enhanced the troubleshooting experience.

It is easy to implement and manage through a web GUI.

The adding of APs simply involves configuring a network port on the appropriate VLAN and plugging in the AP. The controller pushes the config out to the new AP.

The Airwave is the best feature for a single management point for all APs in the environment. 

It offers many reporting features as well as visual RF maps displaying heatmaps of the AP signals and client positioning. 

The addition of the APs on the existing swarm is plug and play to the desired VLAN.

The Help option within the GUI needs to be improved. It would be perfect to have it more descriptive about the functions and features it has.

The online documentation resources could be made more readily available for troubleshooting than to be engaged with the support through email and calls.

During the shipments, the firmware versions on the shipped outdoor APs, indoor APs, and controllers could be matched so that adaptation for the APs is easy.

They should add more features available on Aruba Airwave to the GUI.

We have been suing Aruba Wireless for two years.

Stability is guaranteed.

This is a very scalable product. 

Technical support is excellent. They are more willing to help and be there for the customer.

We did not switch products. Rather, our choice is based on customer requirements. It's the best-recommended product listed by Gartner on this segment.

The initial setup is absolutely straightforward.

Our in-house team is responsible for deployment.

The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment. 

It's comparatively priced; it's a bit expensive compared to competitors but worth the investment because of the performance, stability, and ease of deployment.

We had been working with vendors like Cisco and Ruckus.

We provide services for clients, so it's always a different use case. For example, we work with a retailer and we focus on electronic tasks. Another is corporate offices in a bank, one of the biggest banks in Mexico. Another is massive events like the Olympics with different sponsors. There's a big difference in the type of use cases.

In the case of the contacts or the callers, Aruba Wireless offers a good user experience. For example, there are a lot of the contacts in the retail store, we are talking about 100,000 users connected at one time. After evaluation, Aruba Wireless was considered best for large numbers of users like this. 

The network times for protocol synchronization can be improved. Sometimes it's complicated, and we need to tweak it to coordinate or synchronize it to the clock at the network access point.

I have some issues with the introductory domain with the frequency that we use. For example, it's very common to have a box with a frequency channel with the introductory domains in Mexico. The access points have some issues in this release; I think it's version eight.

Sometimes the documentation is confusing. You have to figure out a lot of different placements on your own because of the outdated information.

I have used Aruba Wireless for about five years. 

Aruba Wireless seems to be very stable. I don't remember having any issues with stability. 

Aruba Wireless is scalable. You can add more people. You can use the same configuration for 50 or 2,000, or 5,000 users.

Aruba Wireless technical support is too slow, or it used to be. For example, to test a domain in Mexico, they would spend about three months.

The initial setup is complicated because you have to modify many options, and you have to spend time handling those options, and sometimes you need attendants for these options.

We always evaluate options to see what's best. For example, sometimes, the ARM is more relative, and Aruba is more efficient than others. Cisco has the same functionality, but sometimes the main link will disconnect the users. You don't have that problem with Aruba Wireless. 

For those interesting in using Aruba Wireless, I would recommend taking a simplified approach to the license. They should analyze options relevant to their systems as it can get more complex. At this moment, there are a lot of licensing options.

On a scale from one to ten, I would give Aruba Wireless a nine.