We have used Aruba Wireless, with an Alcatel-Lucent logo, as the wireless connection for our office and guest users for nine to ten years.
Networking Solution Architect at ALE
Reliable for Many Years as a Wireless Connection for Our Office and Guest Users
Pros and Cons
- "The most valuable feature of Aruba Wireless is application monitoring."
- "For a more senior tool, a local application monitoring related to IoT vendors would be useful."
What is our primary use case?
How has it helped my organization?
We just use Aruba Wireless to provide our wireless connections.
What is most valuable?
The most valuable feature of Aruba Wireless is application monitoring. I can choose which application can connect. You can select the menus. It's very important that it's easy.
What needs improvement?
Aruba Wireless has already improved all that we need. There is a new version, 8.x, that provides a mobility controller. They probably upgraded their cloud servers.
We have Mobility Manager. The idea is to have a mobility-based machine that can manage a controller around the company.
For a more senior tool, a local application monitoring related to IoT vendors would be useful. Because the company is stable, they have good quality.
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What do I think about the stability of the solution?
Aruba Wireless is stable. Now we don't have any issues. In the early versions, there were problems, but now all is okay. They've advanced a long time ago.
What do I think about the scalability of the solution?
With Aruba Wireless you can scale to 10,000 IPs. It's very scalable. In our office, we use around 100. We have customers around the world.
We use Aruba Wireless with thousands of internal users in our office. We resell the product around the globe, so we have thousands of people connected. No extra staff is required to maintain the installation.
How are customer service and support?
We use web resources to fix problems or for the recovery of data. We start around the Aruba network site. We found out the solution to recovering data there.
We don't escalate issues to technical support. We have a lot of support here with our team.
How was the initial setup?
The initial set up of Aruba Wireless is in the middle, i.e. not so easy and not so complex. You need to learn to understand the process through the provided documentation.
What about the implementation team?
We installed Aruba Wireless by our internal team, as we resell their products.
What was our ROI?
We saw an ROI. We are looking for eventually replacing Alcatel-Lucent because it's a senior to Huawei and Aruba.
With Huawei, you are talking about an enterprise solution. With Aruba, you are talking about a standard solution. Hopefully, we will take the best of each of the previous vendors.
What's my experience with pricing, setup cost, and licensing?
We do not have a leased license with Aruba Wireless. We bought ours earlier. We don't use the cloud solution of Aruba. We bought the license for life. We don't rent the license or pay a monthly fee.
Which other solutions did I evaluate?
We are looking at Stellar solutions currently as an alternative: OmniAccess Stellar solutions. The new product line from Alcatel is what we are using for it.
What other advice do I have?
Aruba Wireless is very expensive. They changed a lot of models in the last two years. The cost has increased quite a lot in my local area.
Other than costs, it depends on whether you have a discount on the license. Aruba Wireless changed all of the portal payments a couple of years ago. This created some issues.
On a scale of one to 10, I would rate the product with an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Specialist Design and Solutions at orben comunicaciones
Clear pass helps a lot with admin, though its analytics and big data requires improvement
What is our primary use case?
Implementing wireless networks.
How has it helped my organization?
It seems a little bit more difficult to implement than Meraki.
What is most valuable?
Clear pass, it helps a lot with admin.
What needs improvement?
Analytics and big data.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Aruba Wireless
April 2025

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Administración TIC at SMB Technology Partners
Helps us have better control over what is happening in our network
Pros and Cons
- "It helps the user to have a better vision of what is happening in their network."
- "They should provide usage guides and solutions to frequent problems."
What is our primary use case?
- A solution to problems for end users with friendly and easy to use work environments.
- It helps the user to have a better vision of what is happening in their network.
How has it helped my organization?
We have begun implementing its infrastructure, and it has helped us have better control of our wireless network.
What is most valuable?
- Aruba Central
- The easy use of APs
- It has helped us have better control over what is happening in our network.
- User management has helped us control their access and bandwidth on our network traffic.
What needs improvement?
- They should provide usage guides and solutions to frequent problems.
- A telephone line dedicated to technical support for not-so-skilled users.
For how long have I used the solution?
Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System/Network&Security Administrator at Asuransi Astra
It has helped in making deployments easier despite the configuration's complexity
Pros and Cons
- "I have found the Access Point (AP) group profile feature extremely useful. It makes deployments look easy."
- "It has helped in making deployments easier."
- "They should simplify the configuration flow."
- "Additional detailed reporting for client traffic would be a great addition."
What is our primary use case?
I use Aruba Wireless to manage and monitor mobile users.
How has it helped my organization?
It has helped in making deployments easier despite the configuration's complexity.
What is most valuable?
I have found the Access Point (AP) group profile feature extremely useful. It makes deployments look easy.
What needs improvement?
- They should simplify the configuration flow.
- Additional detailed reporting for client traffic would be a great addition.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Department at B9 Beverages Pvt. Ltd.
Constantly delivers the necessary bandwidth, even when there are suddenly more users
Pros and Cons
- "It delivers constantly, there is no break in the internet using these devices. It also automatically gets connected when the internet comes back. Failure is very low."
- "What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great. I would also like more enhanced reports on user adoption, who is getting what bandwidth."
What is our primary use case?
The primary use is for distributing internet bandwidth. The performance is good.
How has it helped my organization?
The benefit is the constant delivery of internet bandwidth. Everybody is getting internet access properly. When 40 - 50 people are sitting in a small area it is capable of delivering internet to them constantly.
What is most valuable?
It delivers constantly, there is no break in the internet using these devices. It also automatically gets connected when the internet comes back. Failure is very low.
What needs improvement?
What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great.
I would also like more enhanced reports on user adoption, who is getting what bandwidth. That is the kind of report I should be getting.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It's completely stable.
What do I think about the scalability of the solution?
Scalability is good. Suppose there are 20 people in a room and suddenly 10 more people come into the room. It automatically scales up and provides the internet.
How are customer service and technical support?
A situation where we have had to contact technical support has never happened in the last year. It has been really constant in the distribution of the bandwidth.
Which solution did I use previously and why did I switch?
I wanted experience using more products. We were already using another product but I thought, "Okay, let's try Aruba this time and see what the feedback is like." I thought Aruba would give me better performance, after looking at the performance of the existing devices.
When selecting a vendor, the most important factor is that support has to be there. I would look for constant support from any vendor. It can't be that the product is sold and after that there is no support. There has to be constant and quick support from the vendor.
How was the initial setup?
The setup is straightforward, it's not complex. Things are quite easy with Aruba.
Which other solutions did I evaluate?
We were looking at different products for our new premises. Aruba was known to me so I compared Aruba with Ruckus.
What other advice do I have?
I would definitely recommend Aruba devices.
I rate Aruba Wireless at nine out of 10 because of the performance and stability of the product. It's not a 10 because it needs enhanced security and a more granular level of reporting. If these kinds of things were provided it could be a 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Networking Solution Architect at ALE
We can select the applications we want to use and block on our network
Pros and Cons
- "The performance and the application monitor. You can select the applications you want to use and block on your network"
- "I would like to be able to customize Captive Portals."
What is our primary use case?
For campus wireless coverage, and it is performing very well.
What is most valuable?
The performance and the application monitor. You can select the applications you want to use and block your network. Most importantly, it has a lot of bandwidth and good connections.
What needs improvement?
I would like to be able to customize Captive Portals.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
The scalability is very good. You can use it from SME through to enterprise companies. It provides full coverage.
How is customer service and technical support?
We provide technical support ourselves.
How was the initial setup?
I have been involved in setups for our customers. It's not too complex. Of course, you need to know the solution very well.
What other advice do I have?
I would recommend it for the performance and support.
For me, the most important criteria when selecting a vendor are
- performance
- reliability
- support.
I rate Aruba at eight out of 10 because every software has problems at times. It also doesn't fit all our customers' requests.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
HPE Business Development Manager at a tech services company with 201-500 employees
I can configure one device and it provisions all other devices with the same configuration
Pros and Cons
- "With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one."
- "The management system would be better if it were more polished, if it had a better interface like, for example, Meraki"
- "If you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls."
What is our primary use case?
I have a small office with about five APs. It has a good central management system to help manage my wireless devices, just to ensure that everything is working correctly.
How has it helped my organization?
It makes things easier because it's SD-WAN. With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one.
What is most valuable?
The central management system. It's called Aruba Central, which allows you to manage the APs, the switch, and the controllers, etc.
What needs improvement?
The management system would be better if it were more polished, if it had a better interface like, for example, Meraki.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
Scalability is pretty good. I believe they recommend having up to 50 APs per cluster, but it can scale even more than that. I don't really need that in particular, although it's an enterprise-standard product. The throughput is pretty good.
How are customer service and technical support?
I haven't used technical support as of yet.
Which solution did I use previously and why did I switch?
I used to use Meraki but with Meraki, if you stop paying for the licenses, you basically don't own the device. Once you stop paying for the licensing, the device is pretty much dead.
How was the initial setup?
The initial setup was pretty much straightforward to be honest. You only configure one AP and when you plug the other ones into the network, it recognizes that that AP is the master and gets the configuration off that.
Which other solutions did I evaluate?
I did look at Ubiquiti because the price point was cheap. But after looking further into it, the main reason I chose Aruba was because they have a lifetime warranty on their APs.
What other advice do I have?
My advice would depend on the needs. It depends on what size of business you have and what you are looking to accomplish. In general, I'd recommend Aruba Wireless.
The only other thing I would let you know is that, if you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls. For example, with Meraki, you can have a full Meraki network with the switches, routers, firewall, APs, all managed on one central network. With Aruba, if you have a firewall, you'd have to use a separate management system to manage that.
The most important criteria when selecting a vendor would be
- support
- durability of the device
- brand reputation
- ease of use.
I would rate Aruba Wireless at about eight out of 10. I haven't had any issues with it to date, and it's a pretty robust product. The reason I won't give it higher than that is because of the GUI. They need to make it more polished like Meraki's. But other than that, I've been pretty happy with it and I like all the additional features there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Organization Civil Engineer with 1-10 employees
Provides us with a scalable Wi-Fi solution
What is our primary use case?
Wi-Fi. The performance is okay.
What is most valuable?
Scalability.
What needs improvement?
I would like to see more security features. Also, it should have more than one, maybe five, access points. Wherever we go, we should get the same speed continuously, without disconnecting.
What do I think about the stability of the solution?
I am satisfied with the stability.
What do I think about the scalability of the solution?
I am satisfied with the scalability.
How is customer service and technical support?
Their services are okay, satisfactory.
How was the initial setup?
It is straightforward.
What other advice do I have?
It's a good product, you can go ahead with it.
When selecting a vendor, the most important criteria are a stable product, the cost, and security features.
I rate Aruba Wireless at nine out of 10 because it is reliable, and all the features are okay.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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