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it_user836475 - PeerSpot reviewer
Network Systems Engineer at a tech vendor with 51-200 employees
Real User
Mar 19, 2018
Improved overall scalability and simplicity in configuring and replacing APs
Pros and Cons
  • "The product improved overall scalability and simplicity in configuring and replacing. The use of an Aruba Controller to configure multiple APs was game-changing."
  • "The most valuable feature in this product would be the stability. You build it, install it, and it’s good to go, with no further tweaks needed unless adding or replacing APs."
  • "The most valuable feature in this product would be the stability; you build it, install it, and it’s good to go, with no further tweaks needed unless adding or replacing APs."
  • "An area of this product that could use improvement would be the troubleshooting. At times I had to engage Aruba Support which ran some pretty complicated troubleshooting commands. I would not have been able to do with existing CLI documentation."
  • "An area of this product that could use improvement would be the troubleshooting. At times I had to engage Aruba Support which ran some pretty complicated troubleshooting commands."

What is our primary use case?

We had Aruba controllers and APs installed in over 1,000 retail stores and in several large distribution centers.

How has it helped my organization?

The product improved overall scalability and simplicity in configuring and replacing. This product replaced old Symbol wireless AP’s that required individual configuration and management. The use of an Aruba Controller to configure multiple APs was game-changing. We went with Aruba over Cisco at the time, simply for cost.

What is most valuable?

The most valuable feature in this product would be the stability. You build it, install it, and it’s good to go, with no further tweaks needed unless adding or replacing APs.

What needs improvement?

An area of this product that could use improvement would be the troubleshooting. At times I had to engage Aruba Support which ran some pretty complicated troubleshooting commands. I would not have been able to do with existing CLI documentation.

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Aruba Wireless
March 2026
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What other advice do I have?

I would rate it at eight out of 10. It proved to be stable with minimal failures that I saw in the three- to five-year time frame I worked with them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user836466 - PeerSpot reviewer
Network Administrator at a healthcare company with 501-1,000 employees
Real User
Mar 19, 2018
The virtual controller has options for updating and remotely restarting any AP from one controller panel
Pros and Cons
  • "The virtual controller has options for updating and remotely restarting any AP from one controller panel."
  • "​Support through third party vendors or direct from HPE has been easy to manage. They are very responsive.​"
  • "The best part of the configuration is the virtual controller that we use to manage the environment."
  • "The ceiling grid mount clips have room for improvement. ​"
  • "The ceiling grid mount clips have room for improvement."

What is our primary use case?

We have Aruba IAP-225 APs in both a school and a health center environment. We initially had 15 of them installed at the school about three years ago and kept expanding to 45 APs at this site.

Our school was a challenge as each room has cider block walls, so we deployed a single AP in the ceiling above the wall of two classrooms. We primarily have laptops and iPads that connect in various classrooms and for training.

We had such great success that we have deployed 40 APs in a five level building to support a new Health Center that opened in January.

How has it helped my organization?

We have just started to use the captive portal option at our health center to direct clients to our patient portal while restricting bandwidth so they do not get carried away in the waiting room.

The full mounting kit has worked well above the ceiling.

What is most valuable?

The best part of the configuration is the virtual controller that we use to manage the environment. It provides redundancy of any AP acting as the controller should it go down. There are other controller purchase options for higher numbers of APs to support, but having this option has kept costs down and the devices have a lifetime warranty. The virtual controller has options for updating and remotely restarting any AP from one controller panel, and monitoring and configuration has been fairly simple from one console.

What needs improvement?

The ceiling grid mount clips have room for improvement. 

For how long have I used the solution?

One to three years.

How is customer service and technical support?

Support through third party vendors or direct from HPE has been easy to manage. They are very responsive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Wireless
March 2026
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it_user836445 - PeerSpot reviewer
Director IT at a tech vendor with 201-500 employees
Real User
Mar 19, 2018
It works with our Active Directory domain. The logging is hard to read when troubleshooting issues.​
Pros and Cons
  • "​As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.​"
  • "We purchased Aruba Wireless for our new office that we were opening in Austin, TX. I needed a solution which was simple to administer, easy to implement, cost effective, and tied into our existing Active Directory environment."
  • "The logging is hard to read when troubleshooting issues.​"
  • "My biggest issue is the logging. It is hard to read when troubleshooting issues."

What is our primary use case?

We purchased Aruba Wireless for our new office that we were opening in Austin, TX. I needed a solution which was simple to administer, easy to implement, cost effective, and tied into our existing Active Directory environment.

How has it helped my organization?

As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.

What is most valuable?

  • Having it work with our Active Directory domain. 
  • Having a RADIUS authentication was a bonus.

What needs improvement?

My biggest issue is the logging. It is hard to read when troubleshooting issues.

For how long have I used the solution?

One to three years.

What other advice do I have?

I would buy it again.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Specialist at a newspaper with 501-1,000 employees
Real User
Mar 19, 2018
The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.​
Pros and Cons
  • "The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.​"
  • "The features that these things have available and the ease of setup are fantastic."
  • "The price point is pretty high compared to Ubiquiti and other equipment."

What is our primary use case?

Doctors offices, car dealerships, and small business. It is used to provide internal, guest access.

How has it helped my organization?

We originally were using SonicPoint and had tons of connectivity issues. We switched to Aruba to fix all the issues with all my clients.

What is most valuable?

I like the IAP line and being able to have a true mesh without the need of a controller. The features included in them are also very nice with a built-in website for ToS for guest access.

What needs improvement?

The price point is pretty high compared to Ubiquiti and other equipment.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

None, which is why this product turned into my go to solution.

What do I think about the scalability of the solution?

The largest implementation that I was able to do was about 15 APs, with no issues.

How are customer service and technical support?

I have never had to use technical support. The product is very simple to use.

Which solution did I use previously and why did I switch?

I used SonicPoint. The connection stability was very poor. Though, the firewalls worked well.

How was the initial setup?

The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.

What's my experience with pricing, setup cost, and licensing?

Price is fairly expensive, however it is worth it. If the “master” fails, another AP can take over the role.

Which other solutions did I evaluate?

We evaluated Ubiquiti, Hive, Netgear, Cisco, and Meraki.

What other advice do I have?

Grab a couple and test them out. The features that these things have available and the ease of setup are fantastic.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user836472 - PeerSpot reviewer
Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
Real User
Mar 18, 2018
The product’s performance got worse with newer releases. It provided an easy WiFi solution for our branch offices to deploy.
Pros and Cons
  • "It provided an easy WiFi solution for our branch offices to deploy​. We could usually have them up and running from out-of-the-box in about 10 minutes."
  • "The initial setup was very simple."
  • "It provided an easy WiFi solution for our branch offices to deploy; we could usually have them up and running from out-of-the-box in about 10 minutes."
  • "The product’s performance got worse with newer releases."
  • "The latest design of their APs removes the console port and requires purchasing an expensive proprietary cable just to access the console."
  • "I used to have issues with DHCP. It is extremely buggy and difficult to upgrade with different firmware versions/models.​"
  • "Aruba’s poor performance and random upgrade issues caused too much time consuming maintenance and troubleshooting."

What is our primary use case?

We are using Aruba Instant in four remote branch offices. We chose this solution at the time because of its controllerless feature and easy setup.

How has it helped my organization?

It provided an easy WiFi solution for our branch offices to deploy. We could usually have them up and running from out-of-the-box in about 10 minutes.

What is most valuable?

The controllerless feature. It will randomly pick one of the APs to be the designated master. If that access point fails, the role is moved to another AP. This saves a lot on management and infrastructure costs.

What needs improvement?

There is plenty of room for improvement. Reliability of a flawless upgrade after the 4.x releases is rare. There is a lot of manual intervention required lately due to random bugs. If you have a mix of APs using different firmware, it takes nothing short but an act of god to upgrade successfully. 

The product’s performance got worse with newer releases as well. It seems like they are adding more frivolous features and sacrificing stability and speed. The latest design of their APs removes the console port and requires purchasing an expensive proprietary cable just to access the console.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Occasionally, it needed to be rebooted. I used to have issues with DHCP. It is extremely buggy and difficult to upgrade with different firmware versions/models.

What do I think about the scalability of the solution?

I do not know what the maximum number of APs in a cluster can be (for the Instant series), but I never seemed to hit a limit. At one site, we had 12 clustered together.

How are customer service and technical support?

It seemed to be good when we needed it. This was before HPE purchased them. I have not had a need to contact support since then.

Which solution did I use previously and why did I switch?

The other way around, we have switched away from Aruba to Ruckus. Aruba’s poor performance and random upgrade issues caused too much time consuming maintenance and troubleshooting. Ruckus Unleashed has been flawless; performance almost doubled, and it is far easier to configure.

How was the initial setup?

The initial setup was very simple. There were some settings which were confusing and unlabeled when trying to use the online help with the newer firmware.

What's my experience with pricing, setup cost, and licensing?

Trial different solutions and compare pricing to how well they perform, their stability, how easy it is to maintain, etc.

Which other solutions did I evaluate?

At the time when we first started using them, we did not evaluate other options. They seemed to be only ones back then who could cluster APs without requiring a separate controller.

What other advice do I have?

Perform a site survey and get a model that supports the latest AC technology.

At first, the product was a solid 10. As time went on, and newer firmware was released, the product has dropped significantly to maybe a four or five rating out of 10 due to various bugs and design issues. We no longer use Aruba for any new sites and are slowly phasing them out from our locations with a different controllerless product that has drastically increased reliability and performance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Operations Manager at a computer software company with 51-200 employees
Real User
Mar 18, 2018
​Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%
Pros and Cons
  • "​Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%.​"
  • "Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%."
  • "​The ARM functionality does not always seem to perform how I would like. In some cases, I have had to manually assign channels to avoid channel confusion."
  • "The ARM functionality does not always seem to perform how I would like."

What is our primary use case?

We currently have 500 access points deployed and operated by two controllers. Recently, all of the AP-125 models were replaced as part of a three year site wide upgrade, using AP-205H, AP-215, AP-225, and AP-325 models. 

How has it helped my organization?

Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%.

What is most valuable?

I work in a concrete fortress built 70 years ago. It obviously was not designed with wireless internet in mind. The software available allows me to make very specific changes to individual access points when throttling power/settings, which are critical to good working wireless signals. 

What needs improvement?

The ARM functionality does not always seem to perform how I would like. In some cases, I have had to manually assign channels to avoid channel confusion. Overall, it is a small task to worry about. 

For how long have I used the solution?

Three to five years.

How is customer service and technical support?

HPE Aruba technical support is a nine out of 10. 

What other advice do I have?

Quality of the product and the OS interface are a nine out 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user839694 - PeerSpot reviewer
Network Administrator
Real User
Mar 18, 2018
Easy to use, the 335-AP provides reliability, stability
Pros and Cons
  • "The 335-AP provides reliability, stability."
  • "It's a great product, easy to use, easy monitoring, and great tech support."

    What is our primary use case?

    We have made a full 32-site school transition from Mary to Aruba wireless.

    How has it helped my organization?

    Reliability, stability, and best use of our network.

    What is most valuable?

    The Aruba 335-AP.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    There were stability issues, but only on initial deployment.

    What do I think about the scalability of the solution?

    Very few scalability issues, mostly user error.

    How are customer service and technical support?

    Great support.

    Which solution did I use previously and why did I switch?

    We used Meru. We switched to Aruba for the newer technologies they presented.

    How was the initial setup?

    It was pretty straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Licencing can be surprising and needs improvement. Look into all features, what you need versus what you want, and know that nothing comes without some kind of license.

    Which other solutions did I evaluate?

    Meru, Cisco, Aerohive. 

    What other advice do I have?

    It's a great product, easy to use, easy monitoring, and great tech support. Plan out placement as thoroughly as possible.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    SME at a tech services company with 10,001+ employees
    Consultant
    Mar 15, 2018
    Denies inter-user traffic: It easily blocks traffic between users
    Pros and Cons
    • "HA: Apps failover without reboot."
    • "Role assignment: Each user is assigned a different role based on the radius attributes returned by ClearPass."
    • "Denies inter-user traffic: It easily blocks traffic between users."
    • "Denies inter-user traffic: It easily blocks traffic between users."
    • "MAC authentication against an external Radius server while using 802.1X. This feature will help the L2 devices to authenticate via external Radius servers."
    • "MAC authentication against an external Radius server while using 802.1X. This feature will help the L2 devices to authenticate via external Radius servers."

    What is our primary use case?

    • Different roles assigned to corporate and guest users.
    • Corporate users authenticated via 802.1X against ClearPass with machine authentication. 
    • Guest users authenticated via captive portal; ClearPass guest self-registration process.

    How has it helped my organization?

    • Better failover. 
    • Aruba Mobility Controllers configured in master standby mode. 
    • Centralized licensing. 

    What is most valuable?

    • HA: Apps failover without reboot. 
    • ARM: Auto adjusts the power and channel. 
    • Rouge Detection: Helps in identifying threats.
    • Role assignment: Each user is assigned a different role based on the radius attributes returned by ClearPass.
    • Firewall rules can be applied per role.
    • AppRF: Helps to find out which applications are used by the clients.
    • Denies inter-user traffic: It easily blocks traffic between users.

    What needs improvement?

    MAC authentication against an external Radius server while using 802.1X. This feature will help the L2 devices to authenticate via external Radius servers.

    As L2 devices cannot do 802.1x. This feature is available in Cisco WLC, named for its MAC Filtering. 

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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