Aruba Wireless' network is the primary connection method used for connectivity to the university network. We use a master/local setup of controllers. On each of the three campuses we have two local controllers supporting the wireless network.
Senior Wireless Network Support Specialist at a university with 1,001-5,000 employees
Saves us the cost of additional wiring
Pros and Cons
- "Aruba provides great service when a call is placed for assistance."
- "Sometimes you are not able to get an engineer on the phone on first call."
What is our primary use case?
How has it helped my organization?
Wireless affords people the ability to stay connected. Mobility allows people the freedom to move about and not rely on being tied to an Ethernet cable only.
What is most valuable?
Cost reduction in wiring would be one valuable feature. Another would be the freedom of not being tethered to a cable. Mobility is a major plus. It takes a little time to learn and understand the tree and leaf hierarchy but is easy to manage once understood.
What needs improvement?
Sometimes you are not able to get an engineer on the phone on first call. There have been instances of waiting for a callback.
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Aruba Wireless
March 2026
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For how long have I used the solution?
More than five years.
What other advice do I have?
I would rate this product at nine out of 10. Aruba provides great service when a call is placed for assistance. One drawback for me is the language barrier. Sometimes it is a little difficult to understand the technician on the phone.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Network Engineer at a consultancy with 1,001-5,000 employees
Ease of adding and being able to configure APs on the fly are key for us
Pros and Cons
- "Its manageability of APs is the most valuable feature: ease of adding APs and the ability to configure the APs on the fly. Also, their support engineers are great to work with."
- "Its manageability of APs is the most valuable feature: ease of adding APs and the ability to configure the APs on the fly."
- "I believe it would benefit from more reporting, other than just a dashboard. It needs some type of report builder so you can have PDFs to show upper management what is going on in the wireless network."
- "I believe it would benefit from more reporting, other than just a dashboard. It needs some type of report builder so you can have PDFs to show upper management what is going on in the wireless network."
What is our primary use case?
It is our primary wireless solution. We use a HA paired controller in our main DC. We use the 7200 model. We provide a corporate and guest SSID.
What is most valuable?
Its manageability of APs is the most valuable feature: ease of adding APs and the ability to configure the APs on the fly.
Also, their support engineers are great to work with.
What needs improvement?
I believe it would benefit from more reporting, other than just a dashboard. It needs some type of report builder so you can have PDFs to show upper management what is going on in the wireless network.
For how long have I used the solution?
More than five years.
Which solution did I use previously and why did I switch?
We had a small Cisco wireless environment originally and to upgrade or expand that environment it would have been a very expensive purchase. Also, instead of one controller that does everything we needed it to do, it would have taken two to three other devices with Cisco to make it work.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Aruba Wireless
March 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Senior Network Engineer at a consultancy with 1,001-5,000 employees
Contains multiple solutions like Guest, NAC, AAA; quick support too
Pros and Cons
- "ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC."
- "ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC."
- "Access point mounting options could be better."
- "Access point mounting options could be better."
What is our primary use case?
Enterprise wireless for employees includes multiple wireless controllers, ClearPass Policy Manager, and wireless access points.
How has it helped my organization?
ClearPass is user friendly for managing the entire solution.
What is most valuable?
ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC.
What needs improvement?
Access point mounting options.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
None. The product is very stable.
What do I think about the scalability of the solution?
None. Never seen a scalability issue.
How are customer service and technical support?
Excellent.
Which solution did I use previously and why did I switch?
None. Aruba Wireless was the first and has remained til today.
How was the initial setup?
You need training on configuration of Aruba products since it deals with a vast range of technology apart from wireless.
What's my experience with pricing, setup cost, and licensing?
A recent change is that ClearPass licensing is superb. It counts user-based instead of device-based, for BYOD on-boarding.
Which other solutions did I evaluate?
Cisco.
What other advice do I have?
Excellent support and stable product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Help Desk Coordinator & Media Analyst with 201-500 employees
We are able to broadcast different SSIDs with different protocol requirements
Pros and Cons
- "The feature that I love the most is being able to broadcast different SSIDs with different protocol requirements. "
- "Initial setup was very straightforward. We set up the switches and APs, then took it from there. "
- "The feature that I love the most is being able to broadcast different SSIDs with different protocol requirements."
- "AP signal strength and price. I know this is a competitive market, but APs should not cost so much if they do not cover a large area."
What is our primary use case?
The primary use of this system was to provide the best possible WiFi experience for students, faculty, staff, and guests of our campus. We had 88 APs throughout 14 buildings on campus. During the academic year, we could have hundreds of users connected to the APs at any given time.
How has it helped my organization?
Compared to what we previously used to have, this product has enabled us to have more devices connected to our WiFi network.
What is most valuable?
The feature that I love the most is being able to broadcast different SSIDs with different protocol requirements.
What needs improvement?
AP signal strength and price. I know this is a competitive market, but APs should not cost so much if they do not cover a large area.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The system was very good, but we needed to upgrade in order to adapt for our needs, and doing so with Aruba would have been more expensive.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
We used a network vendor to work with us whenever we had an issue, so they took care of everything for us.
Which solution did I use previously and why did I switch?
With our previous system, we had to delete users who had not connected to our WiFi for a period of time. With this system, we did not have to worry about that.
We used Cisco and switched because of the price. In order for us to get what we needed from them, it would have been too costly.
How was the initial setup?
Initial setup was very straightforward. We set up the switches and APs, then took it from there.
What's my experience with pricing, setup cost, and licensing?
Besides paying for the APs, you need to pay a license each year for their use. Therefore, watch out for that and do the best you can to keep costs down.
Which other solutions did I evaluate?
I can't remember, but we probably did.
What other advice do I have?
It is a great product if it has what you are looking for.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner and Sr. Network Consultant at a tech services company with 1-10 employees
It has improved overall IT efficiency across the board
Pros and Cons
- "It has improved overall IT efficiency across the board."
- "It has improved overall IT efficiency across the board."
- "Some additional reporting features about the clients would be nice when not combined with the AirWave management package."
- "Some additional reporting features about the clients would be nice when not combined with the AirWave management package."
What is our primary use case?
We provide Aruba Wireless in over 30 schools in Southeastern Wisconsin.
How has it helped my organization?
It has improved overall IT efficiency across the board. This has resulted in fewer wireless issues encountered and a more stable environment.
What is most valuable?
ClientMatch and AirWave: These have increased management purposes, reporting, etc.
What needs improvement?
Some additional reporting features about the clients would be nice when not combined with the AirWave management package.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Reliable, stable platform from controller to AP. Cost prohibitive compared to similar solutions on the market.
Pros and Cons
- "When support is needed, the Aruba engineers are normally quick to respond to problems."
- "APs are very easy to configure to the network once they contact the controller."
- "Aruba is an excellent option for campus wireless."
- "We need to expand our network and the cost of new APs and an upgraded controller have proved to be prohibitive compared to similar solutions on the market."
What is our primary use case?
I administered Aruba Wireless systems at two organizations. The first was a private college with around 12,000 endpoints campus wide, which included over 500 Aruba access points of various models and generations configured through the Aruba 7220 Mobility Controller. The second was a private high school with around 5000 endpoints and 130 Aruba access points, models 125 and 134, and configured through an Aruba 3600 Mobility Controller.
I have been maintaining Aruba Wireless systems at these two different organization for around 4 years in total.
How has it helped my organization?
A reliable wireless connection is imperative in a modern school setting. Our organization is forced to resort to inefficient methods without wireless internet. Aruba provides an easy to manage solution for my team.
What is most valuable?
The most valuable features have been the following:
- Reliability: Stable platform from controller to AP.
- Responsive support: When support is needed, the Aruba engineers are normally quick to respond to problems.
- Ease of Deployment: APs are very easy to configure to the network once they contact the controller.
What needs improvement?
Aruba has been an excellent solution. However, I am aiding in transitioning my organization to a different wireless solution due to the cost. We need to expand our network and the cost of new APs and an upgraded controller have proved to be prohibitive compared to similar solutions on the market.
For how long have I used the solution?
Three to five years.
Which other solutions did I evaluate?
Aruba is an excellent option for campus wireless. It can be more labor intensive initially than other options, such as Cisco Meraki, however it provides a reliable wireless platform that can be easily maintained by a small network team.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Account Executive at a tech services company with 1,001-5,000 employees
Allowed for detailed control and management of an entire WiFi network from a single screen
Pros and Cons
- "Aruba allowed for the detailed control and management of an entire WiFi network from a single screen backed by a support team with local SEs who work with business partners to ensure the product's success."
- "Aruba allowed for the detailed control and management of an entire WiFi network from a single screen backed by a support team with local SEs who work with business partners to ensure the product's success."
- "I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity."
- "I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity."
What is our primary use case?
I sold both the Aruba hardware and software, primarily the IAP 100, 200 and 300 series, along with AirWave as well as ClearPass to SMB clients primarily with less than 500 employees. At the time, I worked for PGH Networks, a local MSP and Aruba certified partner.
I used this solution for four years from 2013 to 2017.
How has it helped my organization?
Aruba provided a great product offer for clients of all sizes and scopes. Everyone needs WiFi. Aruba allowed for the detailed control and management of an entire WiFi network from a single screen backed by a support team with local SEs who work with business partners to ensure the product's success.
What is most valuable?
- Instant access points and ClearPass
- IAPs could be deployed without a controller, solving sticky clients by peeling away users crowding one AP and can have settings pushed from a master AP.
- ClearPass and AirWave gave highly accurate detailed reports of who used which applications when and the ability to throttle users if they were bogging down the network with superfluous activity.
What needs improvement?
Larger network for Aruba users and partners. I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity.
For how long have I used the solution?
Three to five years.
Disclosure: My company has a business relationship with this vendor other than being a customer. My previous employer was a certified Aruba partner.
Field Service at a comms service provider with 501-1,000 employees
Allows a student or teacher to be able to roam freely from classroom to classroom without dropping a signal
Pros and Cons
- "Ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal."
- "Most valuable feature of the solution is the ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal."
- "I wish the APs had the ability to enter in notes about a specific AP."
- "I wish the APs had the ability to enter in notes about a specific AP."
What is our primary use case?
Provide WiFi access for an elementary school pre-kindergarten to eighth grade. Serving about 350 students with mobility Internet connection. The building infrastructure is a solid, old school, preventing your regular AP from being able to penetrate through walls.
How has it helped my organization?
Teachers and students have access to technology within the classroom which is used daily side-by-side complementing their education.
What is most valuable?
Most valuable feature of the solution is the ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal.
What needs improvement?
The ability for newer devices to easily communicate with older style APs. I wish the APs had the ability to enter in notes about a specific AP. For example, AP Mac address goes to classroom 123.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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Is the product Aruba or hat else? (He says Aruba would have been expensive)