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it_user364143 - PeerSpot reviewer
WW IT Technical Manager at a pharma/biotech company with 1,001-5,000 employees
Vendor
Jan 7, 2016
The central management feature and the solution's performance are valuable to us. Deployment is easy as well.

What is most valuable?

Move valuable to us are the central management feature and the solution's performance. They're also easy to deploy in all our global locations.

How has it helped my organization?

We have about 40 offices around the world, and in every office we had a different wireless vendor. Our goal, then, was to have one standard solution for all our offices. Now, for example, when our sales team goes from Singapore to China to Belgium, they can just come into the local office and are automatically connected.

What needs improvement?

The AP's didn't automatically connect to our central office upon deployment.

What was my experience with deployment of the solution?

We've had some deployment issues, such as the AP's didn't connect to our central office automatically.

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What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's very scalable. If one of our offices wants extra AP's, we can just ship them and they just need to plug them them. That's it.

How are customer service and support?

Sometime technical support goes directly through Aruba, and other times it goes through a third party.

Which solution did I use previously and why did I switch?

We were using several different vendors, including Cisco and some old HP's, and we wanted to standardized in all our offices. So, we switched to Aruba and now have central management.

How was the initial setup?

Initial setup was very straightforward. You just plug it in with a few settings.

Which other solutions did I evaluate?

We didn't look at other solutions as HP is the company standard.

What other advice do I have?

You may need additional tools like ClearPass, for example, from Aruba.

Disclosure: My company has a business relationship with this vendor other than being a customer. We're partners.
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it_user361452 - PeerSpot reviewer
IT Infrastructure and Security Group Manager at a aerospace/defense firm with 1,001-5,000 employees
Vendor
Jan 7, 2016
It's able to address BYOD complications by providing security for network access.

What is most valuable?

For me, its security features are the most valuable, helping us to reduce a lot of complications. For example, there are security code issues we have to address when enterprise users bring their own iPads, iPhones, notebooks, or any mobile device, and they want to access our network. They may need to access our network resources, but there can be complications because they are our enterprise users or guests with unique user names, passwords, etc. Aruba is able to address those complications by providing the security for that network access. 

How has it helped my organization?

I work as an IT infrastructure manager. WiFi is in our scope of responsibilities, so we prepare the implementation projects for the general areas and for our enterprise users. 

We asked for tenders from Aruba, Cisco, and Meru Networks. At the end of the day we decided, or rather I decided, on Aruba because of its security features. We performed a lot of tests to reduce the number of certificates needed, the access point requirements, IPS features, spectrum analyses, etc. After that, we decided that Aruba would be best for us. 

We have been using it for two years and we are very, very satisfied with the features because there are no security problems. We continued using Aruba, not just with that project, but for different projects in other companies.

For other projects, we ask for tenders, and if HP wins, Aruba will also win because we will not buy separate WiFi solutions. We will buy solutions under the local area network site. We combine the solutions because we believe that if you are using wired and wireless networks, the one utilizing UNIX systems should be the deciding factor. At the same time we want a program with NOC solutions, BYOD, MDM, and ATM location services. We want all that to work together in our program designs.

What needs improvement?

Sometimes there's some small problems, but this is the nature of technology.

What was my experience with deployment of the solution?

We've not had any issues with deployment.

What do I think about the stability of the solution?

In our two years of use, there haven't been any big problems.

What do I think about the scalability of the solution?

We've had some scalability issues because of the way we're scaling our hardware base. For example, we started with 64 access points although our controller supports only 6 core access points. We've scaled incrementally, though, as we then went to 128 and then to 200, whereas our competitors start high.

Which solution did I use previously and why did I switch?

Out of the box, we had 1000 access points licensed, but that amount depends on your own license. If you buy 120, you can support 120. There's no change to the control site up to 1000 licenses. Compared to Cisco in this regard, Arube is not as flexible.

How was the initial setup?

The initial setup was not complex. There's a CLI, much like Cisco. Aruba's certification is also very similar to Cisco's, which is not very difficult.

What about the implementation team?

I implemented it myself.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Aruba Wireless
January 2026
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it_user361494 - PeerSpot reviewer
Systems Analysts at a university with 1,001-5,000 employees
Vendor
Jan 1, 2016
We can now see how many devices and how many users are on our network and where the usage hotspots are.

Valuable Features

We were coming from a first-generation wireless network, and now I can use RF optimization for controllers. This is a major advancement for us and we're much happier for having it.

Improvements to My Organization

We can now see how many devices and how many users are on our network and where the usage hotspots are. Previously, we didn't have any data of this type, which now allows us to better plan our network.

Room for Improvement

I'd like more specific details of each user.

Use of Solution

We just put it into production and in the coming weeks we will receive our new access points.

Deployment Issues

Deploying it is no problem.

Stability Issues

We've had some issues with stability for Mac and iOS users where we've had to disconnect. There may be configuration issues, but I'm not sure.

Scalability Issues

We're planning for 300 access points, and right now we only have six. We have older HP products, but once we get our new access points, we should be able to scale without problems.

Customer Service and Technical Support

Technical support is very, very good. They've supported us with everything that we need.

Initial Setup

The initial setup was straightforward. We have some prior experiences with various types of access-point networks, so it was not an issue.

Other Advice

Make sure you plan ahead of time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user347610 - PeerSpot reviewer
Executive Director of Innovation at a hospitality company with 501-1,000 employees
Vendor
Nov 29, 2015
The remote access through RAPS is a feature that simplifies access for our providers at home, and provides continuity of security, but the configuration is detailed and can be complex.

What is most valuable?

The most valuable features for me are:

  • Built-in firewall
  • Security
  • Authentication
  • Remote access
  • Stability

How has it helped my organization?

Providing wireless to our clinicians and providers allows them to be mobile within the facility and still maintain connectivity to valuable information, like our Electronic Health Record. The remote access through RAPS is a feature that simplifies access for our providers at home, and provides continuity of security. In addition we provide guest wireless to our patients and families which improves satisfaction.

What needs improvement?

The configuration is extremely detailed and can be quite complex. For a small IT staff, it is difficult to make changes without outside consulting or Aruba Support.

For how long have I used the solution?

We've used it for two years. We're using a 3400 controller with AP105 Access Points. The software version is 6.3.1.9_44832.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

This product has been very stable.

What do I think about the scalability of the solution?

No. We have added Access Points and Remote Access Points as needed. We also expanded to a redundant controller which allows High Availability.

How are customer service and technical support?

Customer Service:

Service has been good - 8/10.

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We switched to Aruba because of the advanced security. In healthcare we have HIPAA compliance to achieve and maintain. Security is a priority.

How was the initial setup?

Setting up the controller is complex. The SSIDs, Authentication methodology, Access, is all quite complex to set up. Not for a novice.

What about the implementation team?

We used a vendor team to implement. We used a third party consulting firm to assist with setting up the redundant controller. Both were very good.

What was our ROI?

This product is considered infrastructure. It is a cost of doing business. It allows our business to be more flexible and mobile. But there is no direct ROI.

What's my experience with pricing, setup cost, and licensing?

Aruba has made changes to their licensing to make it more cost effective. Work with a partner that is familiar with all of the features in this product so that you get the licensing you need. Not all features are available with basic licensing. You need to determine the feature set you want, and then look at pricing for that feature set.

Which other solutions did I evaluate?

HP and Cisco. HP was not secure enough. We had HP in house already. We looked at Cisco but did not do a demo or work with a partner. We do not have any Cisco in house. From my own research, Cisco was too expensive and did not have a solution that was a single appliance that could do all of the things that Aruba can do. Their solution required firewalls, controllers, and routers to accomplish the same thing. This may no longer be the case.

What other advice do I have?

Get a good partner. Not just the local IT shop that has wireless experience. Not all wireless vendors are created equal. To get the real bang for the buck, you need an expert to help you decide what you want and to implement it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user336468 - PeerSpot reviewer
Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees
Vendor
Nov 26, 2015
​It improves security by helping us to centralize access controls and dot1x, but it would be nice to have the heatmap back in the controller.​

Valuable Features

Integrated firewall, integrated WIDS/WIPS on the controllers and the ability to tunnel LAN traffic from the switches through the controllers to set consistent 802.1x and access controls that are consistent across both wired and wireless LANs.

Improvements to My Organization

It improves security by helping us to centralize access controls and dot1x and set common policy across both wired and wireless LANs without having to install additional components.

Room for Improvement

The controllers used to include heat map functionality. This was removed in a recent release. To get this functionality now, you need to be using Airwave (AWMS), which adds additional cost. On the other hand, Airwave can be used to manage a multi-vendor environment, so there may be some other benefits to having it deployed, but it would be nice to have the heat map back in the controller.

Use of Solution

I've been using it for five years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Initial Setup

Default settings are sufficient to get a functioning wireless network up and running fairly easily. Complexity increases add vLANs, security policy, dot1x, redundancy, etc.

Implementation Team

At my previous employer we had a relatively large wireless installation so we worked with a vendor team. The network at my current employer is small enough that I could handle it myself.

Pricing, Setup Cost and Licensing

Licensing has improved. In the past all redundant controllers required licenses for all the access points. They've not implemented a centralized licensing model so that you only need to license your access points once.

Other Solutions Considered

We evaluated Cisco. Cisco's solution, at the time, required additional components to provide the same functionality. For example you'd need external firewalls, IDS/IPS, and authentication servers. Aruba controllers had all this built in. I haven't looked at Cisco's current offerings, so this may not still be the case.

Other Advice

I'd recommend you do the training.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user339819 - PeerSpot reviewer
Founder and Principal Analyst at a tech services company with 1,001-5,000 employees
Consultant
Nov 26, 2015
They let their customers deploy a wireless network and manage and secure it better than others, but they need to create a better unified story with HP switching.

Valuable Features

The most valuable aspects are its security and analytical capabilities.

I think when it comes to wireless the industry has changed a lot. When it comes to wireless, the industry has changed a lot and with connectivity everyone uses the same chips and really the same hardware so the quality of radio is very similar for every vendor.

Aruba have put a lot of emphasis on manageability and security, and I think their Airwave and Clearpath products are head and shoulders the best in the industry. They let their customers deploy a wireless network and manage and secure it better than you can do with all other solutions.

Room for Improvement

The next step is to create better unified story with HP switching. They're part of the same competitor, and their main competitor, Cisco, has a great unified wired/wireless story, and Aruba need to focus on this. They have great management tools and security capabilities, and they need to extend that to the wireless network.
Also, they need to enable the data they collect to be used by more companies. If you think of where wireless is big - schools, hospitals, retail environments - it would be good to capture that data and share it with third-parties so they can enhance their customers' experience.

Stability Issues

It's amongst the best in the industry. It's used by lots of small companies but also by some of the largest companies in the world, and there's only a couple of vendors who can be multi-thousand user wireless deployments, and Aruba's one of them. They have a rock solid solution.

Scalability Issues

It's highly scalable, and I like the way they have orientated their portfolio. They have a configuration called 'Instant' where you don't actually need a controller, you can just start with a couple of access points and get it at relatively low cost. As you scale it out, you can add more access points, and one or two controllers, and manage it through the cloud. So almost any configuration the customer wants they can do, and as it gets larger, you can bring in the management tools. It's not like some solutions where you have to rip it out to go larger.

Customer Service and Technical Support

I think it's great. I've never heard a customer complain and they get you on the phone with an engineer quickly. Obviously it's very focused on wireless so you're not going to be calling them for a wide range of problems. For the solution, they're very good.

Initial Setup

It's easy to get going. You can take an access point out of the box and have it running in minutes.

Other Advice

It's been the tech leader in the wireless market for a long time, which is why HP paid so much for them. Using the product is very simple, and there are lots of features unique to them. If you're going to purchase it - and you will pay a premium so it will cost more - take advantage of the security features, management tools, and analytical features.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
ICT Technician at a educational organization with 51-200 employees
Vendor
Jul 23, 2015
We are using older AP-61's that still work well, but it's beginning to show a few cracks as it ages and more devices simultaneously access the network.

Use of Solution:

This solution has been in place for close to 9 years.

Other Advice:

Even as the current system we are using is old and the AP's being used are AP-61's, it is still working well.

We have 64 AP's around the site and with more and more students bringing in their wireless devices, we are only now starting to see some cracks. These cracks are to be expected due to the age of the system, and I'm sure it wasn't designed to have more than 1,000-plus devices accessing the network at the same time.

So if the current and future Aruba systems are as good as the old, we should all be fine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user273753 - PeerSpot reviewer
it_user273753ICT Technician at a educational organization with 51-200 employees
Vendor

Review about Aruba Wireless

it_user137469 - PeerSpot reviewer
Network Engineer with 1,001-5,000 employees
Vendor
Apr 14, 2015
We needed a real stack environment, a high density switch & dual power supply.

Managing our data centre network was a challenge. It was designed 15 years ago, before the internet, and not very flexible. If the users had asked us to create a new system we might have had to say no because we didn’t have the space and the bandwidth.

With two networks – one for administration and one for students – to manage, we were certain the old data centre would not serve users’ needs into the future: it had no room for expansion. It was difficult to install new equipment because of the huge amount of cable. We needed a data centre to give us space and where it would be easy to add and remove equipment. The administration had become increasingly dependent on IT services for carrying out its duties. As e-administration capabilities expanded, ensuring delivery of the systems demanded by its seven independent departments was becoming even more crucial. Everything is done electronically today.

Our network supports more than 400 applications, ranging from internal systems for supporting healthcare for the elderly and handicapped to public-facing, self-service applications for the municipality’s 203,000 citizens.

We chose the HP 3800 switches for a number of reasons: we needed a real stack environment, it is a high density switch with 48 1 Gb ports and four 10 Gb ports, it has dual power supply for redundancy, and it has a lifetime warranty. The lifetime warranty is important to us. If a device breaks and is no longer available, HP provides a similar device – a newer version.

At the network’s edge are more than 1,000 devices in 800 different buildings, connected using HP 2600 Series Switches and HP 3500 Series Switches. HP 5400 Series Switches connect 30 backbone devices. HP ProCurve MultiService Mobility Access Points are installed throughout the network to give easy network access to laptops, tablets and smartphones.

We have been working with HP products for the past 15 years. We needed to do this installation quickly and working with products we trusted and knew inside out really helped. There was just no reason to start again with a new vendor. Network deployment took just six weeks. We have helped beta-test HP ProCurve Manager Plus for the past 5 years. 

The whole design creates redundancy, it is a showcase of the right way to do it. The HP 3800 switches not only have the flexibility of a stackable form factor, they have 10 Gb expandability to support bandwidth-intensive applications, providing investment protection for future needs. The flexibility we have is a huge benefit. We now have a system that can cope with future demands and can create new systems demanded by the users. It is much more flexible when you have to add more equipment: we no longer have to pull new cables because they are already installed in the racks. You just have to add the new equipment, put the network connections into the network switches and it just runs the way it should.

When you have 10 Gb links it is easier to add extra VLANs and now we have the option to use 10 Gb everywhere – a huge difference to the 1 Gb links we had previously. The 10 Gb fibre is key to making our network design work. Currently we have 450 km of fibre installed across our municipality. It is now easier to find your way around the network, improving network monitoring significantly. The way it is structured now, monitoring is easier. All the racks are designed the same so it’s much easier to find your way around. All the devices have a unique naming structure and unique address, and all the ports on the switches are designed for a specific purpose – so you know where things are.

Even when a stackable switch is operated with other units, there is only ever a single management interface for the network administrator to deal with. This simplifies the setup and operation of the network. You only have to manage 1 switch for each stack, meaning I only have to manage 5 switches instead of the 24 I would have had to manage previously.

The system is more responsive for the users and we now have a system that can cope with future demands: now that we have the space and the bandwidth we need, we have the ability to create the new systems that the users want.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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