The most valuable feature for us is the support they provide us. We're putting together a budget for upgrading to another Aruba kit, but we always know that the support will be there.
IT Technical Architect at a pharma/biotech company with 1,001-5,000 employees
It's a reliable product and it just works. The most valuable feature for us is the support they provide.
Pros and Cons
- "It's a reliable product and it just works."
- "I don't like how the traffic comes out of the controller. Users connect to the wireless APs and all the traffic converges to the controller and then back out again."
What is most valuable?
How has it helped my organization?
It's a reliable product and it just works. We haven't had to really do anything with it. We don't have much budgeted for WiFi because we only have a couple of small offices, but the product is light, very effective, and incredibly reliable for both our employees and guests. I think it'll drive our BYOD policy for more guests who come into our office.
What needs improvement?
I don't like how the traffic comes out of the controller. Users connect to the wireless APs and all the traffic converges to the controller and then back out again. This is probably not a limitation but a design issue.
For how long have I used the solution?
We use Aruba in our manufacturing facilities for the handheld wireless scanners in warehouse production environments.
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March 2026
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What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
It's been stable. We started out with a small warehouse and then we went into the next warehouse then to the productions areas and other spaces.
What do I think about the scalability of the solution?
We use it the most in our largest manufacturing site with several big warehouses. It scaled just find in this environment.
How was the initial setup?
I wasn't involved in the setup about four years ago.
Which other solutions did I evaluate?
We looked at HP/Aruba and Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO and Strategic Technical Leader at a university with 51-200 employees
The most valuable feature for us is High Density. We also like the location awareness it provides.
Pros and Cons
- "We've used Meru and Cisco, but Aruba's proven to be the best."
- "The location-based software isn't quite there yet and we haven't been able to use it the way that works best for us."
What is most valuable?
The most valuable feature for us is High Density as it allows us to provide coverage for lots of our students both in the same classroom and across campus.
How has it helped my organization?
It really drives our WiFi function because 95% of the network connections are from student BYOD. It provides location awareness and uses HP's software, which is great.
What needs improvement?
The location-based software isn't quite there yet and we haven't been able to use it the way that works best for us.
For how long have I used the solution?
We've used it for over 15 years now. It's been a long journey.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
I find that its stability is better than most of the other products we've used over the years.
What do I think about the scalability of the solution?
We don't have any notable issues with scalability right now. From time to time, we've noticed that with 5,500 APs, we do have some issues, but they're not anything we wouldn't expect.
Which solution did I use previously and why did I switch?
We've used Meru and Cisco, but Aruba's proven to be the best.
What other advice do I have?
Consider all the software and add-ons for it because they can increase the value of it for something more than WiFi. Put everything together to maximize the benefit for your company.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Aruba Wireless
March 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
WW IT Technical Manager at a pharma/biotech company with 1,001-5,000 employees
The central management feature and the solution's performance are valuable to us. Deployment is easy as well.
Pros and Cons
- "Move valuable to us are the central management feature and the solution's performance."
- "We've had some deployment issues, such as the AP's didn't connect to our central office automatically."
What is most valuable?
Move valuable to us are the central management feature and the solution's performance. They're also easy to deploy in all our global locations.
How has it helped my organization?
We have about 40 offices around the world, and in every office we had a different wireless vendor. Our goal, then, was to have one standard solution for all our offices. Now, for example, when our sales team goes from Singapore to China to Belgium, they can just come into the local office and are automatically connected.
What needs improvement?
The AP's didn't automatically connect to our central office upon deployment.
What was my experience with deployment of the solution?
We've had some deployment issues, such as the AP's didn't connect to our central office automatically.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's very scalable. If one of our offices wants extra AP's, we can just ship them and they just need to plug them them. That's it.
How are customer service and technical support?
Sometime technical support goes directly through Aruba, and other times it goes through a third party.
Which solution did I use previously and why did I switch?
We were using several different vendors, including Cisco and some old HP's, and we wanted to standardized in all our offices. So, we switched to Aruba and now have central management.
How was the initial setup?
Initial setup was very straightforward. You just plug it in with a few settings.
Which other solutions did I evaluate?
We didn't look at other solutions as HP is the company standard.
What other advice do I have?
You may need additional tools like ClearPass, for example, from Aruba.
Disclosure: My company has a business relationship with this vendor other than being a customer. We're partners.
IT Infrastructure and Security Group Manager at İGA İstanbul New Airport
It's able to address BYOD complications by providing security for network access.
Pros and Cons
- "We have been using it for two years and we are very, very satisfied with the features because there are no security problems."
- "Compared to Cisco in this regard, Arube is not as flexible."
What is most valuable?
For me, its security features are the most valuable, helping us to reduce a lot of complications. For example, there are security code issues we have to address when enterprise users bring their own iPads, iPhones, notebooks, or any mobile device, and they want to access our network. They may need to access our network resources, but there can be complications because they are our enterprise users or guests with unique user names, passwords, etc. Aruba is able to address those complications by providing the security for that network access.
How has it helped my organization?
I work as an IT infrastructure manager. WiFi is in our scope of responsibilities, so we prepare the implementation projects for the general areas and for our enterprise users.
We asked for tenders from Aruba, Cisco, and Meru Networks. At the end of the day we decided, or rather I decided, on Aruba because of its security features. We performed a lot of tests to reduce the number of certificates needed, the access point requirements, IPS features, spectrum analyses, etc. After that, we decided that Aruba would be best for us.
We have been using it for two years and we are very, very satisfied with the features because there are no security problems. We continued using Aruba, not just with that project, but for different projects in other companies.
For other projects, we ask for tenders, and if HP wins, Aruba will also win because we will not buy separate WiFi solutions. We will buy solutions under the local area network site. We combine the solutions because we believe that if you are using wired and wireless networks, the one utilizing UNIX systems should be the deciding factor. At the same time we want a program with NOC solutions, BYOD, MDM, and ATM location services. We want all that to work together in our program designs.
What needs improvement?
Sometimes there's some small problems, but this is the nature of technology.
What was my experience with deployment of the solution?
We've not had any issues with deployment.
What do I think about the stability of the solution?
In our two years of use, there haven't been any big problems.
What do I think about the scalability of the solution?
We've had some scalability issues because of the way we're scaling our hardware base. For example, we started with 64 access points although our controller supports only 6 core access points. We've scaled incrementally, though, as we then went to 128 and then to 200, whereas our competitors start high.
Which solution did I use previously and why did I switch?
Out of the box, we had 1000 access points licensed, but that amount depends on your own license. If you buy 120, you can support 120. There's no change to the control site up to 1000 licenses. Compared to Cisco in this regard, Arube is not as flexible.
How was the initial setup?
The initial setup was not complex. There's a CLI, much like Cisco. Aruba's certification is also very similar to Cisco's, which is not very difficult.
What about the implementation team?
I implemented it myself.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Analysts at a university with 1,001-5,000 employees
We can now see how many devices and how many users are on our network and where the usage hotspots are.
Pros and Cons
- "We were coming from a first-generation wireless network, and now I can use RF optimization for controllers."
- "We've had some issues with stability for Mac and iOS users where we've had to disconnect."
Valuable Features
We were coming from a first-generation wireless network, and now I can use RF optimization for controllers. This is a major advancement for us and we're much happier for having it.
Improvements to My Organization
We can now see how many devices and how many users are on our network and where the usage hotspots are. Previously, we didn't have any data of this type, which now allows us to better plan our network.
Room for Improvement
I'd like more specific details of each user.
Use of Solution
We just put it into production and in the coming weeks we will receive our new access points.
Deployment Issues
Deploying it is no problem.
Stability Issues
We've had some issues with stability for Mac and iOS users where we've had to disconnect. There may be configuration issues, but I'm not sure.
Scalability Issues
We're planning for 300 access points, and right now we only have six. We have older HP products, but once we get our new access points, we should be able to scale without problems.
Customer Service and Technical Support
Technical support is very, very good. They've supported us with everything that we need.
Initial Setup
The initial setup was straightforward. We have some prior experiences with various types of access-point networks, so it was not an issue.
Other Advice
Make sure you plan ahead of time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Director of Innovation at a hospitality company with 501-1,000 employees
The remote access through RAPS is a feature that simplifies access for our providers at home, and provides continuity of security, but the configuration is detailed and can be complex.
Pros and Cons
- "Providing wireless to our clinicians and providers allows them to be mobile within the facility and still maintain connectivity to valuable information, like our Electronic Health Record."
- "The configuration is extremely detailed and can be quite complex."
What is most valuable?
The most valuable features for me are:
- Built-in firewall
- Security
- Authentication
- Remote access
- Stability
How has it helped my organization?
Providing wireless to our clinicians and providers allows them to be mobile within the facility and still maintain connectivity to valuable information, like our Electronic Health Record. The remote access through RAPS is a feature that simplifies access for our providers at home, and provides continuity of security. In addition we provide guest wireless to our patients and families which improves satisfaction.
What needs improvement?
The configuration is extremely detailed and can be quite complex. For a small IT staff, it is difficult to make changes without outside consulting or Aruba Support.
For how long have I used the solution?
We've used it for two years. We're using a 3400 controller with AP105 Access Points. The software version is 6.3.1.9_44832.
What was my experience with deployment of the solution?
There were no issues with deployment.
What do I think about the stability of the solution?
This product has been very stable.
What do I think about the scalability of the solution?
No. We have added Access Points and Remote Access Points as needed. We also expanded to a redundant controller which allows High Availability.
How are customer service and technical support?
Customer Service:
Service has been good - 8/10.
Technical Support:8/10
Which solution did I use previously and why did I switch?
We switched to Aruba because of the advanced security. In healthcare we have HIPAA compliance to achieve and maintain. Security is a priority.
How was the initial setup?
Setting up the controller is complex. The SSIDs, Authentication methodology, Access, is all quite complex to set up. Not for a novice.
What about the implementation team?
We used a vendor team to implement. We used a third party consulting firm to assist with setting up the redundant controller. Both were very good.
What was our ROI?
This product is considered infrastructure. It is a cost of doing business. It allows our business to be more flexible and mobile. But there is no direct ROI.
What's my experience with pricing, setup cost, and licensing?
Aruba has made changes to their licensing to make it more cost effective. Work with a partner that is familiar with all of the features in this product so that you get the licensing you need. Not all features are available with basic licensing. You need to determine the feature set you want, and then look at pricing for that feature set.
Which other solutions did I evaluate?
HP and Cisco. HP was not secure enough. We had HP in house already. We looked at Cisco but did not do a demo or work with a partner. We do not have any Cisco in house. From my own research, Cisco was too expensive and did not have a solution that was a single appliance that could do all of the things that Aruba can do. Their solution required firewalls, controllers, and routers to accomplish the same thing. This may no longer be the case.
What other advice do I have?
Get a good partner. Not just the local IT shop that has wireless experience. Not all wireless vendors are created equal. To get the real bang for the buck, you need an expert to help you decide what you want and to implement it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees
It improves security by helping us to centralize access controls and dot1x, but it would be nice to have the heatmap back in the controller.
Pros and Cons
- "Customer Service: It's excellent. Technical Support: It's excellent."
- "The controllers used to include heat map functionality. This was removed in a recent release."
Valuable Features
Integrated firewall, integrated WIDS/WIPS on the controllers and the ability to tunnel LAN traffic from the switches through the controllers to set consistent 802.1x and access controls that are consistent across both wired and wireless LANs.
Improvements to My Organization
It improves security by helping us to centralize access controls and dot1x and set common policy across both wired and wireless LANs without having to install additional components.
Room for Improvement
The controllers used to include heat map functionality. This was removed in a recent release. To get this functionality now, you need to be using Airwave (AWMS), which adds additional cost. On the other hand, Airwave can be used to manage a multi-vendor environment, so there may be some other benefits to having it deployed, but it would be nice to have the heat map back in the controller.
Use of Solution
I've been using it for five years.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
It's excellent.
Technical Support:It's excellent.
Initial Setup
Default settings are sufficient to get a functioning wireless network up and running fairly easily. Complexity increases add vLANs, security policy, dot1x, redundancy, etc.
Implementation Team
At my previous employer we had a relatively large wireless installation so we worked with a vendor team. The network at my current employer is small enough that I could handle it myself.
Pricing, Setup Cost and Licensing
Licensing has improved. In the past all redundant controllers required licenses for all the access points. They've not implemented a centralized licensing model so that you only need to license your access points once.
Other Solutions Considered
We evaluated Cisco. Cisco's solution, at the time, required additional components to provide the same functionality. For example you'd need external firewalls, IDS/IPS, and authentication servers. Aruba controllers had all this built in. I haven't looked at Cisco's current offerings, so this may not still be the case.
Other Advice
I'd recommend you do the training.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder and Principal Analyst at a tech services company with 1,001-5,000 employees
They let their customers deploy a wireless network and manage and secure it better than others, but they need to create a better unified story with HP switching.
Pros and Cons
- "Aruba have put a lot of emphasis on manageability and security, and I think their Airwave and Clearpath products are head and shoulders the best in the industry."
- "The next step is to create better unified story with HP switching."
Valuable Features
The most valuable aspects are its security and analytical capabilities.
I think when it comes to wireless the industry has changed a lot. When it comes to wireless, the industry has changed a lot and with connectivity everyone uses the same chips and really the same hardware so the quality of radio is very similar for every vendor.
Aruba have put a lot of emphasis on manageability and security, and I think their Airwave and Clearpath products are head and shoulders the best in the industry. They let their customers deploy a wireless network and manage and secure it better than you can do with all other solutions.
Room for Improvement
The next step is to create better unified story with HP switching. They're part of the same competitor, and their main competitor, Cisco, has a great unified wired/wireless story, and Aruba need to focus on this. They have great management tools and security capabilities, and they need to extend that to the wireless network.
Also, they need to enable the data they collect to be used by more companies. If you think of where wireless is big - schools, hospitals, retail environments - it would be good to capture that data and share it with third-parties so they can enhance their customers' experience.
Stability Issues
It's amongst the best in the industry. It's used by lots of small companies but also by some of the largest companies in the world, and there's only a couple of vendors who can be multi-thousand user wireless deployments, and Aruba's one of them. They have a rock solid solution.
Scalability Issues
It's highly scalable, and I like the way they have orientated their portfolio. They have a configuration called 'Instant' where you don't actually need a controller, you can just start with a couple of access points and get it at relatively low cost. As you scale it out, you can add more access points, and one or two controllers, and manage it through the cloud. So almost any configuration the customer wants they can do, and as it gets larger, you can bring in the management tools. It's not like some solutions where you have to rip it out to go larger.
Customer Service and Technical Support
I think it's great. I've never heard a customer complain and they get you on the phone with an engineer quickly. Obviously it's very focused on wireless so you're not going to be calling them for a wide range of problems. For the solution, they're very good.
Initial Setup
It's easy to get going. You can take an access point out of the box and have it running in minutes.
Other Advice
It's been the tech leader in the wireless market for a long time, which is why HP paid so much for them. Using the product is very simple, and there are lots of features unique to them. If you're going to purchase it - and you will pay a premium so it will cost more - take advantage of the security features, management tools, and analytical features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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I believe there are differnet deployment models if you do not want to centralize the deployment. You can split traffic or go controlerless.