The scalability is the key here. We operate in a multi-vendor environment, running proprietary and open source software as well as pretty much every OS in it. We have to be able to adjust features as we need them throughout the WLAN.
System Architect - Networks at a university with 501-1,000 employees
The initial setup required a lot of work however the scalability is the key for the solution
Pros and Cons
- "The scalability is the key here."
What is most valuable?
How has it helped my organization?
WLAN is one of the major functions that allows employee movement without re-doing cabling etc.
What needs improvement?
I haven't encountered an area for improvement and am quite satisfied with the product.
For how long have I used the solution?
We implemented WLAN 4 years ago.
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Aruba Wireless
March 2026
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What was my experience with deployment of the solution?
We haven't encountered any major issues with the deployment. Normal minor glitches as usual, but nothing major. I'd expect to face the same issues with any brand of WLANs.
What do I think about the stability of the solution?
All stability issues have been due to configuration changes. Currently as the WLAN expands we are starting to have some issues that aren't directly dependent on Arubas' solution, but issues in aggregate and core network layers.
What do I think about the scalability of the solution?
We have no issues in scalability.
How are customer service and support?
Customer Service:
8 out of 10.
Technical Support:8 out of 10.
Which solution did I use previously and why did I switch?
I'm familiar via my career with other manufacturers solutions and have worked with those too. In my current position we have used Arubas' WLAN from the start.
How was the initial setup?
As always in complex systems, initial setup required a lot of work that might be seen as complex. On the other hand it was also logical and among the professionals, straightforward. Initial setup of single equipment is easy, but it only allows you to start configuring it.
What about the implementation team?
We did the implementation in-house with a technical person from the manufacturer.
What was our ROI?
Every AP implemented takes out around 3 switch interfaces. Also work can be done away from the desk, and much faster in certain positions. I'd say that it took about three years to get an ROI.
Which other solutions did I evaluate?
We did a massive comparison with most of the WLAN vendors and from those we chose Aruba.
What other advice do I have?
Main thing is to have a clear vision of what is needed from the WLAN and of course, the expertise of the staff is one key factor. Pretty much, the rest is just pricing of the solution, acquisition and running costs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a university with 501-1,000 employees
We don't need to visit each AP locations for a code upgrade or troubleshooting but some went bad over time.
Pros and Cons
- "We don't need to visit each AP locations for a code upgrade or troubleshooting."
- "Some model of APs went bad over time."
What is most valuable?
Central controller and ARM function on Access Points.
How has it helped my organization?
We don't need to visit each AP locations for a code upgrade or troubleshooting.
What needs improvement?
More stable cide
For how long have I used the solution?
6 years.
What was my experience with deployment of the solution?
Some of them have cable limitations.
What do I think about the stability of the solution?
Yes, we did. Some model of APs went bad over time.
What do I think about the scalability of the solution?
No, we don't as long as we purchase the license.
How are customer service and technical support?
Customer Service:
Almost excellent.
Technical Support:Almost excellent.
Which solution did I use previously and why did I switch?
Yes, we did. It was Cisco Autonomous APs, but we replaced them as we wanted a centralized system.
How was the initial setup?
It was pretty straightforward.
What about the implementation team?
We used a vendor and they were very knowledgeable.
Which other solutions did I evaluate?
Yes we also evaluated Cisco Lightweight APs.
What other advice do I have?
You should start implementing the latest and greatest access points which are 801.11 AC.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Aruba Wireless
March 2026
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884,933 professionals have used our research since 2012.
Professional Services Engineer at a tech services company with 51-200 employees
Has more features than other wireless solutions. Additional troubleshooting capabilities for ClearPass could help.
Pros and Cons
- "The Aruba product has more features than the other competitive wireless solutions available in this domain."
- "Additional troubleshooting capabilities for the ClearPass product."
What is most valuable?
The Wireless Controller's firewall feature and the ClearPass Access Management product's NAC feature.
How has it helped my organization?
As of now, we are utilising the existing features of the product and it satisfies all our requirement.
What needs improvement?
Additional troubleshooting capabilities for the ClearPass product.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
None yet.
What do I think about the stability of the solution?
None yet.v
What do I think about the scalability of the solution?
None yet.
How are customer service and technical support?
Customer Service:
10/10
Technical Support:10/10
Which solution did I use previously and why did I switch?
Previously was using Meru and switched due to additional features and functionality in the Aruba products.
What other advice do I have?
The Aruba product has more features than the other competitive wireless solutions available in this domain. Product has good stability.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are an Aruba Partner
Engineer with 51-200 employees
Spectrum Analyzer and the WIP are my eyes in the sky. It would be good to have more than 4GB for the firewall.
Pros and Cons
- "If you are interested in a solution that is straightforward in configuring and deploying choose Aruba solutions."
- "They may have already improved on this but it would be good to have more than 4GB for the firewall."
What is most valuable?
The Aruba Adaptive Radio Management (ARM), Spectrum Analysis and Wireless Intrusion Protection are the most valuable capabilities for me. ARM is helpful because it manages my network for me basically. The Spectrum Analyzer and the WIP are my eyes in the sky, so to speak.
How has it helped my organization?
First of all we use to have standalone AP’s and we had to manage each one separately which was very time consuming for me but now we have a centralized management network with the Aruba 3400 series platform that saves me time in managing. Secondly we had a lot of issues with clients hogging all of the airtime and causing other clients to have to wait but now with Aruba Adaptive Radio Management (ARM) all of our clients have a fair share of airtime and the adjustments are automatic in the controller.
What needs improvement?
They may have already improved on this but it would be good to have more than 4GB for the firewall. I think this is the only thing I can think of for improvements.
For how long have I used the solution?
Just over one year
What was my experience with deployment of the solution?
I didn’t have any issues when I deployed to Aruba 3400 series platform. The process was smooth and exciting.
What do I think about the stability of the solution?
I didn’t have any issues with stability. We have been up and running for over a year now and the users are very happy with our network.
What do I think about the scalability of the solution?
I haven’t had any issues with scalability. We haven’t had any growth or additional things since we deployed the Aruba 3400 series platform.
How are customer service and technical support?
Customer Service:
On a scale from 1 – 10 I would say a 7. I haven’t used the customer service enough to give a higher rating.
Technical Support:On a scale from 1 – 10 I would say a 7. I haven’t used the customer service enough to give a higher rating.
Which solution did I use previously and why did I switch?
Yes I previously used a Cisco Solution. We changed products because Aruba was better in cost.
How was the initial setup?
The initial setup was straightforward. We deployed all of the hardware and configured the controller and watch the AP’s authenticate and associate with the controller.
What about the implementation team?
We used a vendor to the deployment. The deployment went absolutely well. I will have to give the vendor a 10 for their expertise and work they did.
What was our ROI?
My ROI is 125%. We have better production for the workers and IT team.
Which other solutions did I evaluate?
No! We only evaluated Aruba.
What other advice do I have?
If you are interested in a solution that is straightforward in configuring and deploying choose Aruba solutions. If you want features that will open up more time for you as a network admin Aruba solutions is for you. If you are looking to improve your WLAN performance, scalability, stability, and security Aruba solutions is for you.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a tech services company with 51-200 employees
A Good Wireless LAN Solution
Pros and Cons
- "Aruba WLAN was my first experience with WLAN solutions and is unique."
- "I think the setup and the configuration of Aruba is complex."
What is most valuable?
1. The Integrated firewall
2. The captive portal authentication for guests
3. The modular configuration system (by profile and)
3. AppRF new system (from ArubaOS version 6.4)
4. Mutli-site Architecture (master local architecture)
5. Advantageous licensing system (by Access point and not by user, the license server feature from version 6.3).
What needs improvement?
1. The new version is not stable.
2. Teintroduce the Visuel-RF mapping system in the Aruba controllers.
3. Download the firmware without a support account
4. stabilization of clearpass
5. Prepare documentation that handles concepts and not "how to"
For how long have I used the solution?
2 years
What was my experience with deployment of the solution?
Yes, but generally with the new OS version and with ClearPass.
What do I think about the stability of the solution?
Not really.
What do I think about the scalability of the solution?
It is a scalable product, but it does not have a Virtual version of the controller.
How are customer service and technical support?
Customer Service:
No idea, i do not deal with them.
Technical Support:75%
Which solution did I use previously and why did I switch?
No, Aruba WLAN was my first experience with WLAN solutions and is unique.
How was the initial setup?
I think the setup and the configuration of Aruba is complex.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical cons at Tangerine Co.,Ltd.
Scalable solution with efficient integration features
Pros and Cons
- "The solution is stable."
- "The solution's GUI for configuration could be better."
What is most valuable?
The solution's most valuable features are authentication and third-party vendor integration.
What needs improvement?
The solution's GUI for configuration could be better.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
We have enterprise businesses as our customers for the solution. I rate its scalability an eight out of ten.
How are customer service and support?
The solution's technical support is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Compared with the solution, Cisco Wireless has a more user-friendly GUI for configuration.
How was the initial setup?
The solution's GUI for configuration is complicated. Thus, it is easier to implement if you have experience using it. There should be drag-and-drop features to make it more easier. I rate the process a four out of ten. It takes a month to complete.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is affordable. I rate its pricing a five out of ten.
What other advice do I have?
The solution is stable, integrates with different platforms, and is reasonably priced. I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implemnter
Senior Solution Engineer at Solutions by STC
Effective support for hybrid cloud deployments with competitive pricing
Pros and Cons
- "The support for both on-premises and cloud deployments has proven to be very effective."
- "We are not facing any difficulty in convincing customers to have Aruba Wireless, and there are no specific features that customers are particularly looking for in wireless."
What is our primary use case?
Clients use Aruba Wireless for their wireless network needs.
How has it helped my organization?
We have many customers using the solution, both on-premises and cloud.
What is most valuable?
The support for both on-premises and cloud deployments has proven to be very effective.
What needs improvement?
We are not facing any difficulty in convincing customers to have Aruba Wireless, and there are no specific features that customers are particularly looking for in wireless.
For how long have I used the solution?
I have been using the solution for over ten years.
What do I think about the stability of the solution?
The solution is very stable. Many customers do not face any complaints about the product or the network going down.
What do I think about the scalability of the solution?
I rate it ten out of ten on scalability.
How are customer service and support?
Technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
I do not know how to calculate our ROI.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive compared to other companies like Cisco.
What other advice do I have?
I would definitely recommend Aruba Wireless.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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Aruba is a very solid product with options that allow it to keep up with all the competitors.